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Foxleigh Grove Nursing Home has a Review Score of 9.8 (9.800) out of 10, based on 17 reviews in the last 2 years. Over all time Foxleigh Grove Nursing Home has 42 reviews.
Review from Tara C (Daughter of Resident) published on 22 November 2022
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Reply from Gillian Aram, Administrator at Foxleigh Grove Nursing Home
Thank you Tara for your kind words, we miss your mother and seeing you at Foxleigh Grove.
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Review from Anthony D (Nephew of Resident) published on 7 September 2022
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Reply from Gillian Aram, Administrator at Foxleigh Grove Nursing Home
Thank you for your kind words, I will pass your comments on to the team.
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Review from A B (Resident) assisted by family/friend published on 19 August 2022
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Reply from Gillian Aram, Administrator at Foxleigh Grove Nursing Home
Thank you for your review, we are so pleased that you are happy here and that we are able to meet your requirements.
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Review from R C (Respite Resident) published on 19 July 2022
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Reply from Gillian Aram, Administration at Foxleigh Grove Nursing Home
Thank you so much for your kind words - which I will pass onto the staff. We are glad you had a comfortable stay with us.
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Review from J S (Daughter of Resident) published on 19 July 2022
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Reply from Gillian Aram, Administration at Foxleigh Grove Nursing Home
Thank you so much for your kind words - which I will pass onto the staff. We are glad your lovely parents had a comfortable stay with us.
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Review from Melanie H (Daughter of Resident) published on 13 May 2022
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Reply from Gillian Aram, Administrator at Foxleigh Grove Nursing Home
Thank you so much for your kind words, I will pass them on to the staff.
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Review from Grant H (Son of Resident) published on 3 May 2022
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Reply from Gillian Aram, Administrator at Foxleigh Grove Nursing Home
Many thanks for your kind words, which I will pass onto the staff. We are glad we could make your mother's last months as comfortable as possible.
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Review from Lip O (Friend of Resident) published on 17 February 2022
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Reply from Gillian Aram, Administration at Foxleigh Grove Nursing Home
Many thanks, Lip, for your lovely words. We do miss her and will always think of her when we see the lovely teak recliner chair in her memory.
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Review from Heather K (Daughter of Resident) published on 11 February 2022
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Reply from Gillian Aram, Administrator at Foxleigh Grove Nursing Home
Thank you so much for your kind review. We are so glad that we could make your mother's last months comfortable with us. I will pass your comments on to the staff. Gillian and all the staff.
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Review from Linda G (Daughter of Resident) published on 8 June 2021
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Reply from Mark Aram, Partner at Foxleigh Grove Nursing Home
Thank you so much for your review, I will pass your comments onto the staff. Best wishes.
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Review from Bill P (Son of Resident) published on 26 May 2021
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Reply from Mark Aram, Partner at Foxleigh Grove Nursing Home
Thank you so much for your kind words, we will pass your comments onto the team. Best wishes
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Review from Simon B (Son of Resident) published on 26 May 2021
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Reply from Mark Aram, Partner at Foxleigh Grove Nursing Home
Thank you so much for your kind words, we will pass your comments onto the team. Best wishes
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Review from Barry J (Husband of Resident) published on 26 May 2021
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Reply from Mark Aram, Partner at Foxleigh Grove Nursing Home
Thank you so much for your kind words, we will pass your comments onto the team. Best wishes
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Review from J A (Sister of Resident) published on 14 May 2021
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Reply from Mark Aram, Partner at Foxleigh Grove Nursing Home
Thank you so much for your kind words, we will pass your comments onto the team. Best wishes
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Review from Fiona F (Daughter of Resident) published on 29 May 2020
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Review from Jan (Daughter of Resident) published on 20 May 2020
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Review from Paula K (Daughter of Resident) published on 6 May 2020
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Review from Susan M (Daughter of Resident) published on 5 May 2020
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Review from Teresa F (Daughter of Resident) published on 5 May 2020
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Review from Gillian J (Daughter of Resident) published on 5 May 2020
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The Review Score of 9.8 (9.800) out of 10 for Foxleigh Grove Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.800 for Foxleigh Grove Nursing Home is calculated as follows: ( (161 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 200 Ratings = 4.8
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Foxleigh Grove Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Mar 2020
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