Larkland House

London Road, Ascot SL5 7EG
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9.7 65 Reviews
  • Larkland House, Ascot
The dedicated and experienced team at Larkland House, a purpose-built care home in Ascot, Berkshire, offers a range of care options for older people, including residential, dementia and nursing respite care as well as short term respite care.

Being an established care home, Larkland House has developed a great reputation for delivering the highest standards of care. The team creates a unique, personalised care plan for each resident, considering their individual needs and wishes.

The home is designed over three floors, each with its own dining room and lounge, and it is entirely wheelchair accessible. The light and spacious bedrooms are all en-suite, and residents are welcome to bring their own possessions to add a personal touch.

Care Provided by Larkland House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Miranda Morgan (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Larkland House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,498
    • Self-Funded Residential Dementia Care from £1,588
    • Self-Funded Nursing Care from £1,738
    • Self-Funded Nursing Dementia Care from £1,828
    • RESPITE Self-Funded Residential Care from £1,498
    • RESPITE Self-Funded Residential Dementia Care from £1,588
    • RESPITE Self-Funded Nursing Care from £1,738
    • RESPITE Self-Funded Nursing Dementia Care from £1,828
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Larkland House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • On site


Total of 65, showing 1-20
9.7

Larkland House has a Review Score of 9.7 (9.686) out of 10, based on 30 reviews in the last 2 years. Over all time Larkland House has 65 reviews.

Overall Experience

  • 47
  • 14
  • 3
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Our Mum is a new resident at Larkland, they have made Mum so welcome especially with all of her issues, my Family have been as well looked after and explained everything to us.
They have catered for all of her needs.
When ever we visit Mum all of the staff are very friendly and engaging,
This has
given our family relief and peace of mind.

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Overall Experience  Overall Experience 4.0 out of 5

Kind, caring and compassionate team at Larklands, the support they have given our Mum since she was admitted just before Christmas 2024 has been great, lots of smiles from the team and always willing to go the extra mile for everyone.

Reply from Fiona Madder, Home Manager at Larkland House

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, They really look after the patients in their care
The building is kept very clean, Plus the food is tasty and plentiful and if the patient does not like the what is on the menu.
Then the kitchen make up something which the patient has requested.
Every body aims to please the
patient what ever there need.

Reply from Fiona Madder, Home Manager at Larkland House

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team


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Overall Experience  Overall Experience 5.0 out of 5

Thank you for the amazing care you have provided for our mum. Although it's been a very sad and emotional time for us as a family, you have been amazing from the day she was admitted to the home, to the very sad end. Not only did you take great care of Mum, but you also looked after all of us as a family
which is gratefully appreciated. Thank you.

Reply from Fiona Madder, Home Manager at Larkland House

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team


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Overall Experience  Overall Experience 1.0 out of 5

When I went to view Larkland House, I was told by a staff member that they were understaffed.
The medication was never on time, I had to chase multiple times a day. The alarm cord was disconnected, after it was connected while I was there. The room never seemed to get cleaned. Staff never regularly
checked on my relative. If emergency button was pressed, it could take over 5 minutes for a response. My relative passed and I was told I could take my time with them, I was later called into the hall and told I needed to arrange the funeral directors to come and collect my relative. When they were taking my relative away, I was being stared at by another visitor from their room. Disrespectful!
The caregivers are very friendly, but unable to carry out their duties effectively as they are all understaffed.
I would not recommend this facility.

Reply from Samantha Debenham, Reviews Team at Larkland House

Please accept my sincere condolences on the loss of your loved one. Please know my thoughts are with you and your family during this difficult time.


Thank you for taking the time to leave feedback. I am sorry to read of your experience at Larkland House. At Care UK we hold ourselves to high standards and I am sorry we have not met these.
I am pleased to read you found the care team to be friendly. We have taken on board your feedback and we will look to make improvements where needed.


To get a full understanding of your concerns please can I kindly ask you to contact the Compliments and Complaints Team by emailing them to complimentsandcomplaints@careuk.com. We would like to take this opportunity to fully investigate your concerns, to enable us to take learnings and make improvements where needed. Thank you once again for taking the time to leave feedback. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

My husband was made very welcome in the Larklands family and settled well into two weeks of respite care. All the staff were friendly and caring and went the extra mile to make his stay a pleasant and happy one.

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Overall Experience  Overall Experience 5.0 out of 5

I moved my mother to Larkland in July 2023 and it was the best thing for her after very poor care in her previous home.
I found the staff to be nothing short of superb with a very friendly happy go happy-go-lucky attitude and I have seen nothing but respect and love for all the residents including
my mother.
Sadly, my mother just passed away, but I would recommend this home to anybody.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been supported to go from bed-bound and socially isolated to joining her neighbours in the communal Lounge/Dining room for lunch and activities, which she has appeared to enjoy.
Carers are kind, attentive and knowledgeable. They have developed an understanding of my mother's preferences,
discomforts and behaviours during the short time she has been with them.
I have seen my mother become much more alert and recover her interest in her immediate surroundings. I have been delighted to witness a return of some of her cognitive skills that I thought had been irretrievably lost due to her condition. She is also gaining a little of the weight she had lost in recent times. I believe that the quality of care, attention and humanity that my mother is receiving from the care staff at Larkland House is making this progress from a dramatic decline possible.

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Overall Experience  Overall Experience 5.0 out of 5

In almost all respects, Larkland House is excellent. The care team is superb! I have rated the rooms as good (rather than excellent) because the exterior windows are in a poor condition with several broken window catches. The food is good and the facilities likewise. Overall, strongly recommended.

Reply from Samantha Debenham, Reviews Team at Larkland House

Thanks very much for your 5-star review of Larkland House. We are overjoyed to hear your positive feedback about our care team, the facilities and our food. With regards to your concerns about the windows and handles, we have a glazing supplier organised to rectify the issues.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Lackland for over a year and couldn't be receiving better care. They always have time for me as well.

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Overall Experience  Overall Experience 4.0 out of 5

We as a family have looked at several care homes in the area. We like Larklands because it is homely, friendly and above all very caring to those with dementia.

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Overall Experience  Overall Experience 5.0 out of 5

Grandad moved to the care home back in December 2023, at first we had apprehension as he had lived well at home. He settled in almost straightaway putting our minds at rest. A big shout out to every staff member at the home as they go above and beyond daily.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home, the staff really care about their residents and my mother looks and reacts better every day. They have even managed to heal her ulcers which she has had for over 10 years. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My father was cared for at Larkland House following a diagnosis of terminal cancer. I was so grateful to all the staff we met who really cared for him, made him comfortable and took time to get to know him. I was impressed by the level of expertise and care, with very thorough systems in place to ensure
24-hour care and a good range of facilities (including nice food and a lifestyle coordinator). It is a very comfortable home and I would think about staying there myself when the time comes!

Reply from Reviews Team, Reviews Team at Larkland House

Hi Samantha, thank you very much for taking the time to leave us feedback about your experience. At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are pleased to hear that your dad was comfortable and you trusted the team to take good care of him while he was at Larkland. I will ensure that the team are aware of your positive feedback. Thank you for sharing your experience. Many thanks the Larkland Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

I must say the level of care my mother receives is second to none, the team always bend over backwards to see my mother's needs are met. The home is spotless the whole housekeeping team work so hard to make sure everything is in order. The activity team have a relationship with all the residents they
create a family community. What I’ve seen of the food is excellent, and the catering brigade is led by an excellent head chef.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been living in this care home for sometime, care is amazing the staff are really amazing how they care for Mum as she does have complex care needs. Me and my family are rest assured that Mum is being looked after and safe.

Reply from Leahanne Wilkinson, Reviews Team at Larkland House

Hello, thank you very much for taking the time to leave the team positive feedback about yours's and mum's experience at Larkland House. At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience of the care mum receives has brought you and the family piece of mind, knowing mum is cared for by experience colleagues.
If you would like to provide the team with any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time.
Many thanks from the whole Larkland House Team.


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Overall Experience  Overall Experience 4.0 out of 5

My stay at Larkland was a very enjoyable experience in many ways. The food was of a very high standard both in variety and quality. I ate in the dining room and in bed. The staff looked after me with skill, intelligence and, above all, care.

Reply from Leahanne Wilkinson, Reviews Team at Larkland House

Hi Colin, thank you very much for taking the time to leave us feedback about your positive. If you would like to provide us with any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team experience.
At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

If you're looking for a top-quality care home, then look no further. This home offers a nice bedroom, with a wet room, to the most delicious food throughout the day. Many occasions we would have a meal or a snack when visiting our aunty.
There are so many more staff that do an outstanding job. Every
visit, my aunt would be involved in some sort of activity or event, always with a smile on her face.

Reply from Leahanne Wilkinson, Reviews Team at Larkland House

Hi Perry, thank you very much for taking the time to leave us positive feedback about your experience at Larkland House.
At Larkland House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one when visiting your aunt. Head chef is passionate about food, and ensuring meals are not just nutritional balanced, but taste and look good too. If you would like to provide us with any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been living at Larkland’s House since the summer. I couldn’t ask for better care for my husband. Everyone is wonderful, from housekeepers, carers and managers. He can be awkward at times, but they are so patient with him.

Reply from Reviews Team, Reviews Team at Larkland House

Hi Carol, thank you very much for taking the time to leave us positive feedback about your experience at Larkland House.
At Larkland House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience of the care and support your husband is receiving has been positive. The whole team at Larkland House are passionate about the care and support they offer. I will share your comments with the whole team. If you would like to provide us with any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team at Larkland House.


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Overall Experience  Overall Experience 5.0 out of 5

My friend has been living at the home for a while, I feel and so does her husband that she is receiving the best possible care. Staff are friendly, kind, as well as caring. Management team are approachable. Food is great.

Reply from Carmen Haines, Reviews Team at Larkland House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team


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Current Review Score: 9.7 (9.686)

Overview of Review Score

The Review Score of 9.7 (9.686) out of 10 for Larkland House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.686 for Larkland House is calculated as follows: ( (280 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 353 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larkland House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Miranda

Miranda Morgan

Job Title: Home Manager

I believe that being a Home Manager is about creating a warm environment, not only for residents but also for those who work in the home or visit.


I joined Care UK because I appreciate their culture and ethos of supporting residents to live fulfilling lives.


Ensuring compliance is at the forefront of my work at Larkland House is an important part of my role, but I also like to be involved in the day-to-day lives of the residents and team. Seeing their smiling faces gives me a big sense of achievement.


If the team are happy, this reflects on the residents. I’m proud to work with incredible people who want to make a difference in people’s lives. It’s fantastic when this hard work is recognised. In a previous role, I won awards for Manager of the Year and Dementia Team of the Year.


Outside of work, I love to travel with my husband. Travelling is very important to us. Family is equally important, and any spare time is spent with my granddaughter.


Frequently Asked Questions about Larkland House

What types of Care is Larkland House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Larkland House provide?

Palliative Care, Convalescent Care & Physiotherapy are other types of care provided.

How many Rooms does Larkland House have?

There are 55 Single Rooms.

What are the Facilities & Services at Larkland House?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Larkland House to the centre of Ascot?

0.2 mile(s) as the crow flies, distance by road may be significantly further.