Larkland House

London Road, Ascot SL5 7EG
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9.7 65 Reviews
  • Larkland House, Ascot
The dedicated and experienced team at Larkland House, a purpose-built care home in Ascot, Berkshire, offers a range of care options for older people, including residential, dementia and nursing respite care as well as short term respite care.

Being an established care home, Larkland House has developed a great reputation for delivering the highest standards of care. The team creates a unique, personalised care plan for each resident, considering their individual needs and wishes.

The home is designed over three floors, each with its own dining room and lounge, and it is entirely wheelchair accessible. The light and spacious bedrooms are all en-suite, and residents are welcome to bring their own possessions to add a personal touch.

Care Provided by Larkland House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Miranda Morgan (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Larkland House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,498
    • Self-Funded Residential Dementia Care from £1,588
    • Self-Funded Nursing Care from £1,738
    • Self-Funded Nursing Dementia Care from £1,828
    • RESPITE Self-Funded Residential Care from £1,498
    • RESPITE Self-Funded Residential Dementia Care from £1,588
    • RESPITE Self-Funded Nursing Care from £1,738
    • RESPITE Self-Funded Nursing Dementia Care from £1,828
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Larkland House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • On site


Total of 65, showing 21-40
9.7

Larkland House has a Review Score of 9.7 (9.686) out of 10, based on 30 reviews in the last 2 years. Over all time Larkland House has 65 reviews.

Overall Experience

  • 47
  • 14
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I can’t praise this home or the staff more. Their kindness and care towards my friend is outstanding, I would personally like to thank them all for what they do we as friends of Sheila could be more happy for her.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here and she loves the nurses that care for her.
She has improved since moving here which is so reassuring for us knowing Mum is safe and happy.
The support we get as a family is good and whatever questions we have the care home always try to help as best they can.

Reply from Reviews Team, Reviews Team at Larkland House

Hi Louise, thank you very much for taking the time to leave us such wonderful feedback about your experience.
At Larkland House Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that your Mum is happy.
Many thanks the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

It is not only the care they give to the residents, it's also the care and understanding they give to the family, we have had some very 'hard' visits and they have shown us nothing but kindness.

Reply from Leahanne Wilkinson, Reviews Team at Larkland House

Hi wife of resident, thank you very much for taking the time to leave us positive feedback, which I will share with the team, thank you.
We do understand that sometimes visits can be 'hard' but we are always around to offer an ear, shoulder, or advice.
At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks from the team at Larkland House.


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Overall Experience  Overall Experience 5.0 out of 5

Dad came to stay for a few weeks to give Mum a break. Everything went smoothly from the initial meeting to Dad coming back home. Later in the year, Mum has already booked Dad back in as she feels so confident with the whole process.

Reply from Leahanne Wilkinson, Reviews Team at Larkland House

Hi Tony, thank you very much for taking the time to leave us feedback about your experience, I will share your feedback with the team. we look forward to seeing Dad at his next stay.
At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you from the Larkland House team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the home since June 2023. Myself and partner couldn’t be happier with the care she is having. We see her as much as we can and love the pictures on social media which shows her enjoying herself on a daily basis. The whole team are super.

Reply from Leahanne Wilkinson, Reviews Team at Larkland House

Hi Libby, thank you very much for taking the time to leave us feedback about your experience, we are very pleased to hear that your experience with us is been a positive one. It is great to hear that you are enjoying our social media page.
Thank you for your time, and we look forward to hearing from you.
Many thanks from the whole team at Larkland House.


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Overall Experience  Overall Experience 5.0 out of 5

My friend has been staying in the home for a while now. The staff are great, really couldn’t ask for better. My friends' confidence just keeps growing and growing. The food always looks nice and I know my friend enjoys the cakes on offer.

Reply from Leahanne Wilkinson, Reviews Team at Larkland House

Hi, thank you very much for taking the time to leave us feedback about your experience. I will pass on your positive feedback to the whole team.
At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks from all the colleagues at Larkland House.


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Overall Experience  Overall Experience 4.0 out of 5

My wife has Parkinsons and Parkinsons dementure and can be a difficult person to deal with and consequently has 24hr 1 to 1 care. Her life in Larkland has greatly improved since she has had the same 1 to 1 carers for the majority of the week. They have learnt how to manage her moods and deal with her
agitation which is no mean feat! All the staff are friendly and understanding.
It is very important that Parkinsons patients are given their medication on time and for whatever reason there are times when this does not happen. I also believe that it is wrong that the Parkinsons Nurse only reviews the effectiveness of the medication every 6 months. Any changes to my wife's medication have only occurred after I contacted the Parkinsons Nurse and made recommendations.
My wife has only a few teeth left and finds that she is unable to eat a significant number of the meals and the food gets sent back uneaten. She cant chew chicken.
Social events are good and well organised.

Reply from Samantha Debenham, Reviews Team at Larkland House

Thank you very much for taking the time to leave us feedback about your wife’s care. At Larkland House care home we set a high standard, so we are delighted to hear that you have had such a positive experience and we are now pleased to hear your wife is enjoying all mealtimes. We’d like to reassure you that our nursing protocols and procedures are of paramount importance to us and we continuously monitor and review these to ensure they are effective and we take relative feedback into consideration. Please do not hesitate to contact the home manager if you would like to discuss this further in person.


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Overall Experience  Overall Experience 4.0 out of 5

My wife's care is ok but some staff need more training. She needs more going to more music and animal. I have to check to make sure she has her own clothes on. Things are corrected when speaking to the manager I should not have to do this if the staff had done their job.

Reply from Samantha Debenham, Reviews Team at Larkland House

Thank you very much for taking the time to leave us feedback about your experience. At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are pleased to hear that you have had positive interactions with our newly appointed home manager, who has worked hard to enhance communication channels between relatives and the team at Larkland.
Please do not hesitate to contact the home manager if you would like to discuss this further in person. Thank you again for your time, we are grateful for your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum was lucky enough to be offered a place at Larkland House in December 2022. We were obviously anxious with her moving into a nursing home. The manager gave us a personal tour of the care home answering all our questions as we went round. This was so reassuring that Larkland was the right place
for Mum.
Mum has dementia and her moods can be temperamental but the carers deal with this in a professional and caring way.
All the staff are friendly not just to the residents but to their family and friends. The atmosphere is always a place of happiness.
Rooms are a good size with great walk in showers.
Food - the choice is amazing. We have been lucky to have lunch with Mum on Christmas Day and Easter Sunday and if we had gone to a 5 star restaurant the food would not of been any better.
Entertainment is always made to be fun and to keep the residents stimulated.
Staff/carers - always so kind and caring.
Overall I give Larkland House 10/10 or 5 stars.
Thank you for looking after my Mum.

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Overall Experience  Overall Experience 5.0 out of 5

Our cousin has been looked after at Larkland House for the past year. It was recommended to us by a close friend whose father also stayed there for a while. The whole team are kind, friendly and treat him with great patience and respect and do their best to make sure he is as happy as he can be.
We have not given a rating for Activities because our cousin prefers not to participate but we know they are a regular feature for the other residents.

Reply from Carmen Haines, Reviews Team at Larkland House

Thank you very much for taking the time to leave us feedback about your experience.
At Larkland House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

A very caring personal home with fantastic staff that show compassion to all residents. There are always things going on with lots of activities while the food is excellent,

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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Larklands for three and a half years she is happy and well looked after. Sadly coming to the end of her life she is always treated with dignity and respect. The staff cannot do enough for all of her family, keeping us informed all the time. Thank you Larklands.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident of Larkland House between December 2021 and August 2022. She was really well looked after and happy there. The staff were kind, patient and warm. They managed her complex needs really well.

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Overall Experience  Overall Experience 5.0 out of 5

My Dad first became a resident on a respite basis, he settled so well that we decided it was the best place for him full time. The care he receives is great, staff are all so kind and genuinely caring towards him.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Larkland House for nearly four years. The care she received was second to none and I am very grateful for the dedication of the team to my mother's well-being and care. I did not have to worry about her at all, particularly through the pandemic, as the team did all they could
to keep up family contact even when visiting was not allowed for many months.


My mother passed away recently but I am secure in the knowledge that she was loved and cared for to the end and I thank everyone at Larkland for looking after her so well.


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Overall Experience  Overall Experience 5.0 out of 5

My mother in law moved into Larklands care home, after a really terrible experience in a previous care home. My mother in law was unable to walk and was being unlawfully restrained with bed sides. In Larklands she is now walking again independently and no need for bed sides. She has a lovely room, the
staff are always very friendly. Frequent activities which always shows great involvement from the residents and the food always looks amazing. The manager has is very knowledgeable, caring and dedicated and this shines through into her staff team. We couldn’t be happier, the physical and mental change is also very apparent. She is no longer confused and enjoying the company of others after living alone for such a long time. As a family we are so very greatly for the care and support she is receiving at Larklands care home

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Overall Experience  Overall Experience 5.0 out of 5

Couldn't wish for a better place for a relative to be. The staff are always helpful and caring to residents and families.

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Overall Experience  Overall Experience 5.0 out of 5

Satisfied with the care my husband receives. The staff are always very conscientious and helpful.

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Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the Way all staff treat my husband, they look after him vey well. He has only been there for a little while,they also make me feel very welcomed.very pleased we where able to get him in Larkland’s, it has turned out much better than l had hoped

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Overall Experience  Overall Experience 5.0 out of 5

My husband is bedbound and has been at Larkdown for four and a half years. During that time he has been treated with the utmost respect by all members of staff, even when he swears at them when he is in pain. They always make sure he is comfortable and has everything he needs.

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Current Review Score: 9.7 (9.686)

Overview of Review Score

The Review Score of 9.7 (9.686) out of 10 for Larkland House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.686 for Larkland House is calculated as follows: ( (280 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 353 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larkland House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (87)

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Meet the Team (1)

Miranda

Miranda Morgan

Job Title: Home Manager

I believe that being a Home Manager is about creating a warm environment, not only for residents but also for those who work in the home or visit.


I joined Care UK because I appreciate their culture and ethos of supporting residents to live fulfilling lives.


Ensuring compliance is at the forefront of my work at Larkland House is an important part of my role, but I also like to be involved in the day-to-day lives of the residents and team. Seeing their smiling faces gives me a big sense of achievement.


If the team are happy, this reflects on the residents. I’m proud to work with incredible people who want to make a difference in people’s lives. It’s fantastic when this hard work is recognised. In a previous role, I won awards for Manager of the Year and Dementia Team of the Year.


Outside of work, I love to travel with my husband. Travelling is very important to us. Family is equally important, and any spare time is spent with my granddaughter.