Larkland House

London Road, Ascot SL5 7EG
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9.7 65 Reviews
  • Larkland House, Ascot
The dedicated and experienced team at Larkland House, a purpose-built care home in Ascot, Berkshire, offers a range of care options for older people, including residential, dementia and nursing respite care as well as short term respite care.

Being an established care home, Larkland House has developed a great reputation for delivering the highest standards of care. The team creates a unique, personalised care plan for each resident, considering their individual needs and wishes.

The home is designed over three floors, each with its own dining room and lounge, and it is entirely wheelchair accessible. The light and spacious bedrooms are all en-suite, and residents are welcome to bring their own possessions to add a personal touch.

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Care Provided by Larkland House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Miranda Morgan (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Larkland House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,498
    • Self-Funded Residential Dementia Care from £1,588
    • Self-Funded Nursing Care from £1,738
    • Self-Funded Nursing Dementia Care from £1,828
    • RESPITE Self-Funded Residential Care from £1,498
    • RESPITE Self-Funded Residential Dementia Care from £1,588
    • RESPITE Self-Funded Nursing Care from £1,738
    • RESPITE Self-Funded Nursing Dementia Care from £1,828

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Larkland House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Larkland House Reviews (65)

Total of 65, showing 41-60
9.7

Larkland House has a Review Score of 9.7 (9.686) out of 10, based on 30 reviews in the last 2 years. Over all time Larkland House has 65 reviews.

Overall Experience

  • 47
  • 14
  • 3
  • 0
  • 1

Date Published

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Review from N B (Brother of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, welcoming and pain-free. I feel that the team know both me and my brother and they go out of their way to be accommodating.

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Review from V P (Wife of Resident) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the moment I stepped through the door into Larkland House looking desperately for somewhere I would be happy for my husband to spend the last weeks of his life, I (and later he) met with nothing but kindness and warmth from all the staff. He was in the last stages of Alzheimer's disease and was
transferred to Larkland from hospital after he spent five and a half weeks there having broken his hip. Also, his skin was so fragile it tore at the slightest scratch, so he was in constant need of nursing care and attention.
I cannot praise the staff enough for all they did for him, their gentleness, the happy atmosphere they created, and their skills and professionalism.

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Review from Tracy C (Daughter of Resident) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say how amazing the staff team are at Larkland House Care Home in Ascot. Accepting that Dad needed to go into a care home was a painful and distressing decision for us as a family, and the team at Larkland made what was a horrible situation not only bearable but showed us endless support
and care. They looked after my dad with compassion, humor and genuine kindness. I don’t know how we would’ve got through the last two months without their support. Right up until his death, last Saturday, they dealt with both him and us with dignity and discretion and we will always be eternally grateful for their professionalism and dedication at such a difficult time. A huge thank you to the whole team, you’re an amazing group of people. You all deserve medals!

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Review from Caroline S (Daughter of Resident) published on 30 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The journey from Mum being at home, carers 3 times a day, stumbles, dementia and a heart attack with a breast cancer diagnosed to boot has been just awful. When the hospital gave us a list of local nursing homes we began the research. Anyone can create a great web page, so we drove around looking at
the possibilities to make it a reality. The minute the manager came out of Larkland and opened the doors we felt at home - a home for Mum. All a bit raw (she passed just 4 days ago as I write this) but she has been looked after with care, love and laughter 24/7. With regular Skypes and weekly visits I never expected it to be such a vibrant, happy place. Quite wonderful. When I got the call that Mum was not so well, I was met by the manager and the lovely people who had been looking after Mum, there with her as she passed away. I couldn't have wished for more, and nor could Mum. They are and will always be extended family.

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Review from T W (Daughter of Resident) published on 18 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of the care home. Staff and carers all very approachable and caring. Rooms are kept clean and tidy and the food served is home-cooked and presented well. My father was always clean and dressed and looked after very well.

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Review from M W (Son of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The level of personal attention is superb. Hopefully, under the recent change of management, we as relatives will be kept informed of what is happening.

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Review from K G (Daughter of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nurses and senior members of the caring team are both caring and compassionate to the residents and relatives alike. All new carers should be shown the ropes by these girls. I am sure these new carers would experience greatly form their knowledge and understanding of each resident's individual needs.

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Review from Susan W (Daughter of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed with you while I was away. She enjoyed her stay, saying the staff were really friendly and the food was plentiful and really nice. She has asked if I go away again can she stay there.

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Review from Lucie L (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father seems much more settled and happier than I have seen him for a few months. He is well cared for.

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Review from Wendy B (Friend of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a warm, friendly place. The residents are well cared for and they go out of their way to accommodate residents i.e., getting in a steak or bottle of wine. It is a small care home and the staff are all regulars, not agency, so they get to know the residents.

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Review from Michael M (Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful staff, comfortable rooms.
Warm and friendly atmosphere.

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Review from Ashley S (Son of Resident) published on 14 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Larkland House for 4 years. As a Dementia residence, she requires and receives specialised and tailored care. Throughout her residency, the team at Larkland House have consistently delivered a high level of care coupled with empathy for my mother’s condition whilst ensuring
an inclusive approach towards the family through regular communication and interaction. I would highly recommend viewing Larkland House if you are faced with the difficult choice of finding a caring environment for a loved one to live with dignity and respect.

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Review from A O (Daughter of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find carers are very comforting and caring to all residents. Activities are plentiful with expert care from activity staff. The home is very clean and everyone is only too pleased to help with anything. I would recommend this home, definitely.

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Review from Raymond S (Husband of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find it difficult to keep finding nice things to say about Larkland House without repeating myself. The best way to say it is the proof is in the end result. In my wife's case, she will have been in the care home for 4 years in February. When I brought my wife into this care home, I thought I was
going to lose her. As it is, she has put on weight and is much happier.

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Review from P W (Son of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can see the care that my mother has received has been of the highest order.
All the staff are extremely caring and always concerned for her welfare.
Nothing is too much trouble for them.
It is a great comfort to know that she is being looked after so well.

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Review from Alexandra B (Daughter of Resident) published on 19 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank Larkland staff enough for the excellent care they give my mother. They allow me to breathe a sigh of relief as I know she is in good hands. The staff are caring, friendly and very polite when dealing with my mother and they know her mood issues well.
Larkland retains their staff and
it's great to see familiar faces when I visit. My mother is clean and dressed, her room and bathroom spotless, food is excellent, and someone is always popping in to see if she wants anything.
If she's not well, I'm always informed by the staff with follow-ups from the GP. Larkland has many activities but my mother, unfortunately, chooses not to partake. I am grateful at having discovered Larkland which came first after visiting 5 facilities last year. Other family members who visit are always commenting on the good care she is receiving.

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Review from Virginia G (Wife of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband has been in here he has really got a lot better.
The staff are really caring, also nothing is too much trouble for them and his appetite has come back as the food is very nice.

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Review from Alison O (Daughter of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carers and activity ladies very loving, caring and understanding. A birthday party was held for my Mum and shared it with family and residents. All the staff were exceptional with a lovely spread. Everything went very smoothly with help from all the staff. A big thank you and your efficiency
is always going on.

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Review from D Y (Daughter of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally, overall review is satisfactory.
Laundry appears to be an issue i.e items don't get back to my mum's wardrobe. Every garment has been named tagged as previously advised.
Short staffed ( activity staff) now done to two and only one person Mondays and Fridays

Reply from Samantha Debenham, Marketing Support Administrator at Larkland House

Thank you very much for taking the time to submit your feedback for Larkland House. I’m very sorry to hear about some of the issues you have raised and have passed your comments onto the laundry team – however, I am pleased to say that last week we did recruit a new team member in this department and you should not have any problems in future. In regards to activities, we understand at Care UK we know how important these are to residents’ daily life in the home, helping them to stay active and engaged. We do have two activity coordinators in the home currently and I’m happy to say we are currently recruiting for an activity coordinator to cover Saturday and Sunday as well - we will, of course, let residents and their families know as soon as they are in post. In the meantime, if you have any suggestions for activities you’d like added to the weekly plans at Larkland House, of course just let us know and we will do our best to include these. Many thanks again for your testimonial, and please do let us know at any time now or in the future if you have any comments or questions and we’ll be happy to help.


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Review from Mandy P (Daughter of Resident) published on 22 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall we are happy with the care my father receives at Larkland House. The only main problem is the lack of disabled car park bays and as an idea think some of the lawn facing the reception doors should be taken back by about 4ft so that other cars can pass when there is an ambulance or doctor taxi
that often is parked outside the entrance door. On a few occasions, we have been stuck unable to get out for quite some time.

Reply from Samantha Debenham, Marketing Support Administrator at Larkland House

We’re grateful for your feedback and are delighted with the positive comments regarding the care at Larkland House. In regards to the parking at the home, we do realise that this can be difficult at busy times and, although there are further spaces to the rear of the home, that these are not disabled bays, so would not be suitable for all our visitors or residents. We are currently investigating possible solutions as to whether an additional disabled parking bay can be added to the front of the home, and as soon as we know more about this or any other developments at the home we will pass this on. Thank you again for taking the time to provide your feedback and kind words, and of course please do contact the home manager or any other members of the senior team at the home if there is anything else we can help with now or in the future.


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Current Review Score: 9.7 (9.686)

Overview of Review Score

The Review Score of 9.7 (9.686) out of 10 for Larkland House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.686 for Larkland House is calculated as follows: ( (280 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 353 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larkland House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (87)

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Meet the Team (1)

Miranda

Miranda Morgan

Job Title: Home Manager

I believe that being a Home Manager is about creating a warm environment, not only for residents but also for those who work in the home or visit.


I joined Care UK because I appreciate their culture and ethos of supporting residents to live fulfilling lives.


Ensuring compliance is at the forefront of my work at Larkland House is an important part of my role, but I also like to be involved in the day-to-day lives of the residents and team. Seeing their smiling faces gives me a big sense of achievement.


If the team are happy, this reflects on the residents. I’m proud to work with incredible people who want to make a difference in people’s lives. It’s fantastic when this hard work is recognised. In a previous role, I won awards for Manager of the Year and Dementia Team of the Year.


Outside of work, I love to travel with my husband. Travelling is very important to us. Family is equally important, and any spare time is spent with my granddaughter.