Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On site
Larkland House has a Review Score of 9.7 (9.686) out of 10, based on 30 reviews in the last 2 years. Over all time Larkland House has 65 reviews.
Review from Sean P (Nephew of Resident) published on 19 May 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Samantha Debenham, Marketing Support Administrator at Larkland House
We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and I understand that since submitting your review you have spoken to the home manager about how good you feel the team are at the home, which is great to hear. Recruitment is a high priority for us and we pleased to have several new team members starting very soon. Over the last 6 months there has been no use of agency staff and this has been a huge benefit to residents and their continuity of care. We hope that you feel reassured and of course do let us know if you have anything else you’d like to raise and we’ll be more than happy to help.
Facilities
Care / Support
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Treated with Dignity
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Safety / Security
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Value for Money
Review from Wendy W (Daughter of Resident) published on 26 April 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Sally O (Daughter of Resident) published on 21 April 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from Elizabeth L (Niece of Resident) published on 20 April 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Mary K (Resident) published on 19 January 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
The Review Score of 9.7 (9.686) out of 10 for Larkland House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.686 for Larkland House is calculated as follows: ( (280 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 353 Ratings = 4.686
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Larkland House is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Recipient:
Care UK
Date: Wednesday 21 Aug 2024 More details
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Job Title: Home Manager
I believe that being a Home Manager is about creating a warm environment, not only for residents but also for those who work in the home or visit.
I joined Care UK because I appreciate their culture and ethos of supporting residents to live fulfilling lives.
Ensuring compliance is at the forefront of my work at Larkland House is an important part of my role, but I also like to be involved in the day-to-day lives of the residents and team. Seeing their smiling faces gives me a big sense of achievement.
If the team are happy, this reflects on the residents. I’m proud to work with incredible people who want to make a difference in people’s lives. It’s fantastic when this hard work is recognised. In a previous role, I won awards for Manager of the Year and Dementia Team of the Year.
Outside of work, I love to travel with my husband. Travelling is very important to us. Family is equally important, and any spare time is spent with my granddaughter.
