Larchfield House

Larchfield Road, Maidenhead SL6 2SJ
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9.8 105 Reviews
  • Larchfield House, Maidenhead
Larchfield House offers specialist nursing care for individuals living with dementia and other complex needs.

They focus on minimising symptoms and enhancing well-being with the highly trained team, supported by a full-time Specialist Paramedic and Qualified Prescriber who are dedicated to managing complex care needs with expertise.

The extensive Activities Team designs personalised activities to engage and stimulate residents. Additionally, an on-site Physiotherapist collaborates with the Clinical Team to address mobility requirements.

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Care Provided by Larchfield House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 98 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • H Plus Care Ltd
  • Person in charge
  • Cliff Grand-Scrutton (Home Manager)
  • Admission Criteria
    • Private, Local Authority, ICB, CHC, Section 117
    • Ages 30+
  • Room Information
    • Single Rooms (94)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (94)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Larchfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,000
    • Self-Funded Residential Dementia Care from £2,000
    • Self-Funded Nursing Care from £2,000
    • Self-Funded Nursing Dementia Care from £2,000
    • RESPITE Self-Funded Residential Care from £2,000
    • RESPITE Self-Funded Residential Dementia Care from £2,000
    • RESPITE Self-Funded Nursing Care from £2,000
    • RESPITE Self-Funded Nursing Dementia Care from £2,000
  • (these prices are only a guideline, please contact Larchfield House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is good provision for onsite parking


Larchfield House Reviews (105)

Total of 105, showing 1-20
9.8

Larchfield House has a Review Score of 9.8 (9.777) out of 10, based on 35 reviews in the last 2 years. Over all time Larchfield House has 105 reviews.

Overall Experience

  • 81
  • 22
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Date Published

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Review from John D (Brother of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted last autumn and has been cared for compassionately and expertly ever since by the dedicated and friendly staff at Larchfield House. The home is clearly a happy place, which you can sense the moment that you come through the front door. He is in good and safe hands, which is a
great comfort for me, and the rest of his family, all of whom live overseas.

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Review from M S (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Larchfield for over five years. I'm going to say it was a big change for Mum and in the first few months she made the staff at Larchfield work hard (that was an understatement). All the staff are amazing, caring, compassionate, humorous and friendly. Their care has undoubtedly resulted
in the length of life Mum had in her final years. Not only have the staff in Cherwell been family to Mum, but they have also become my friends. Will miss you all.

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Review from R R (Wife of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was very pleased with the staff and the food was very good. Guys keep it well. Well done all.

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Review from L C (Granddaughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was well looked after for the four and a half years he spent at Larchfield. I feel he was extremely lucky to have received care at this home. The staff were all great. Very easy to deal with and kept me informed at all times.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for your kind words about Larchfield. We're delighted to hear your relative received exceptional care and that our team kept you well-informed.


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Review from G W (Son of Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault the care and attention Mum received throughout her three years at Larchfield House. Additionally, the team were always welcoming, smiling and positive whenever I visited, both at reception and those working on the floors themselves. During her stay, Mum had a number of health incidents
and complications. The ward team consistently responded swiftly to each and every one of these demands. At all times they did so with obvious compassion and were always willing to 'go the extra mile' to ensure mum's comfort and care was assured.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for your heartfelt feedback. We're honoured to have provided compassionate care for your mum and appreciate your kind words about our team.


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Review from Corinne M (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Larchfield for nearly 7 years. During that time he has been treated with respect and kindness, love and compassion.
All staff are professional and caring and go the extra mile to ensure Dad's needs are met.

Reply from Rohan Patel, Business Manager at Larchfield House

It's wonderful to hear about the excellent care your dad has received. Thank you for sharing such a heartfelt endorsement of the team's dedication and kindness!


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Review from John C (Nephew of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the standard of care given to my uncle. The members of the team responsible for his welfare treated him with kindness and respect. They were keen to ensure that he was comfortable and had everything that he needed.
The home is very comfortable, modern and very welcoming.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for your kind words. We're delighted to hear that your uncle received the care and respect he deserves, and that our home provided a comfortable and welcoming environment.


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Review from I L (Son of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my father was only at Larchfield for a short period of time, 3 months, before he passed away the care he received at Larchfield was excellent. Due to his dementia he could be demanding at times but the staff were always caring, professional and friendly. They ensured my father was safe and
cared for at all times. The family would like to thank all of the staff at Larchfield for the care he received in his final few months.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for your kind words and for trusting us with your father's care. We're deeply grateful that we could provide comfort and support during his final months.


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Review from Tudor R (Son of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father sadly passed away in April but the care that staff showed was way above anything I expected. They look after the resident like they were their own family with compassion and patience. I will always be thankful to all the staff at Larchfield House.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for your kind words and encouraging our team to continue providing the highest level of care and support.


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Review from Lynn E (Wife of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grateful thanks go to all the wonderful carers in the Test Community at Larchfield House. They looked after my dear husband for the last year of his life with such kindness and compassion and always with smiling faces. They made me feel so welcome during my visits, nothing was too much trouble, they
gave me space and privacy with him when I needed it and good company and laughter on other days.
I could not have wished for a better place, it helped to ease my anxiety knowing this team of amazing people really cared from their hearts and I will never forget their loving kindness to him and to me.
Thank you all.

Reply from Rohan Patel, Business Manager at Larchfield House

We are deeply touched by your heartfelt words and are honoured to have supported you and your dear husband during such a significant time.


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Review from Gary S (Son of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the clinical services manager, home manager and every single one of the wonderful team at Larchfield, thank you all so very much for looking after my mother for the last 9 years. It is the hardest thing to leave your mum in the care of others when you are many miles away, but I could not have wished
for a better place. You should be so very proud of everything you do. On my regular visits, companions would comment how lucky we were to have such a well-maintained home. When she finally left us earlier this month, your dedication and care and support to us was exceptional. You will always have our gratitude for your amazing care. Thanks again.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for your heartfelt words. It was an honour to care for your mother and we deeply appreciate your recognition of our team's dedication and support.


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Review from C B (Friend of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Larchfield provides compassionate and appropriate care.
It succeeds due to the quality of the staff.
Nursing and care staff are kind, patient, friendly, gentle and very caring to both residents and relatives alike. Nothing is too much trouble.
The on-site physiotherapist is highly trained, dedicated
and caring. Residents look forward to his visits as they see him improve their mobility.
The kitchen staff provide good home-made food and excellent cakes.
Domestic and maintenance staff always ensure a very clean environment.
The reception, office and management staff are always helpful and courteous.
The activities team provide many and varied activities and entertainment, encouraging and supporting residents to join in.
The portal is an excellent way of keeping informed about the life of one's relative.
Thank you to all the staff.

Reply from Rohan Patel, Business Manager at Larchfield House

It's wonderful to hear such heartfelt praise for our team at Larchfield, and we're particularly delighted to see the appreciation for our dedicated physiotherapist. Seeing residents eagerly anticipate their visits and witnessing tangible improvements in mobility is incredibly rewarding for all of us. Thank you.


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Review from Pamela D (Wife of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a very hard decision to have my husband admitted into a care home, from stepping through the door back in 2021, I felt Larchfield House was a place where he would receive the professional 24/7 nursing care he needed. From his first day at Larchfield House, he settled in well, all staff were so
attentive and caring. I used to ask him every morning during my visits 'are you happy', his reply was 'yes I am, everyone looks after me well'. He loved going upstairs to the HUB and spending time with the wonderful activity team, I also joined him during many of these sessions and I saw many happy residents have so much fun and quality time together. All the staff in every department work so hard to make residents feel they and are part of the Larchfield family, thank you all. When his time came in December 2023 and he needed palliative care, the care he received will always be remembered as outstanding. As his family, we thank you for your compassion and care.

Reply from Rohan Patel, Business Manager at Larchfield House

It brings us immense joy to hear that your husband settled in well and felt happy and cared for during his time with us. We are delighted that your husband enjoyed spending time with our activity team and that you were able to share in those moments of joy and connection. Your words about the palliative care your husband received mean the world to us. Thank you.


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Review from J W (Husband of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted to Larchfield House Community and I am amazed by the care given by the staff.
I can stay and have a coffee at the reception. The facility is very clean. I can't thank you enough for the wonderful service. I will come back as one of your residents.

Reply from Rohan Patel, Business Manager at Larchfield House

We're delighted to hear about your positive experience at Larchfield House and please do keep in contact.


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Review from M S (Wife of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Larchfield House for one week in February. We would like to thank all the staff who cared for him during his stay. They treated him with great dignity and respect and encouraged him to join in the amazing array of purposeful activities provided by the activities team. He
enjoyed talking to the staff about his many years working in the NHS.

Reply from Rohan Patel, Business Manager at Larchfield House

We're delighted to hear about your husband's positive experience at Larchfield House during his respite stay. Thank you for your kind words.


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Review from David C (Son of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, caring people who looked after Dad in very difficult times.
Always made us feel at home when visiting and dealt with Dad’s Alzheimer’s sensitively.
Always kept us informed of any medical problems or arrangements.
Thanks very much from all our family.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you, David - It's heartwarming to hear about the compassionate care your dad received during his stay at Larchfield House.


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Review from Liz f (Daughter of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was 'at home' on Cherwell Community for 5 1/2 years until he passed away earlier this month. When my sister and I chose Larchfield we instinctively knew how wonderful the home would be. Everybody was so friendly and welcoming on our initial visit and this continued. We have been overwhelmed by the
kindness, care and compassion everyone has shown. During his final few weeks, the support I received from everyone on Cherwell was outstanding. I really felt like we were all part of a family taking care of Dad. Special thanks to multiple members of staff for making Dad's final few weeks as pleasant and comfortable as possible. I cannot recommend Larchfield highly enough.

Reply from Rohan Patel, Business Manager at Larchfield House

We were deeply moved to read your heartfelt review of Larchfield House. Thank you.


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Review from Chris A (Son of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was Mum's birthday and the care home did a lovely party for her and we were very pleased with how they laid it all out. Thank you so much.

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Review from Elizabeth C (Daughter of Resident) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident for 11 months and it was a great comfort to me that she was well looked after and safe. The online portal was wonderful to be able to see photos of activities she got involved in. The activities team deserve a special mention.
Thank you to all the staff in the community for
caring for Mum and always keeping me informed of her health and well-being.
I wish you all well.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you so much for your heartfelt message. We are truly touched by your kind words regarding your mother's time with us at Larchfield House.


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Review from Linda B (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will start by saying nobody wants to have their loved one live in a nursing home, but sometimes, for whatever reason, you have to make the decision to do just that. From the very first day, we felt Mum was being well cared for and her needs were being met. All of the staff were extremely friendly
and really helped us to navigate this new normal. Each day I was greeted by name, and someone usually had a story to tell me about Mum; they knew she liked to have her toy dog to cuddle and keep her calm, what programmes she liked to watch on the television, how sometimes a walk round in her wheelchair would distract her when she became agitated. The portal was brilliant, letting me know, about food eaten, activities etc. Mum was encouraged to join in with the many activities provided to promote her well-being, and pictures were put on her portal when she did, which was great. When Mum left for the last time, many of the staff came to say goodbye; we felt this showed care and compassion.

Reply from Rohan Patel, Business Manager at Larchfield House

We are very glad to hear that your experience with Larchfield House was positive - thank you for the kind words.


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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Larchfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Larchfield House is calculated as follows: ( (339 Excellents x 5) + (50 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 408 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larchfield House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Cliff

Cliff Grand-Scrutton

Job Title: Director and General Manager

Joined: 2016

Cliff is based at Larchfield House with over 35 year’s experience in executive and senior management roles. Cliff has been the catalyst in driving, relentlessly to make Larchfield House an exceptional environment for dementia care. With experience and qualifications over a broad spectrum of specialisms, no stone is left unturned by Cliff. He motivates the team to excel in everything they do and values his team and develops them to progress and improve as individuals and as a team.


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Monica Waichungo

Job Title: Clinical Services Manager/Matron

Joined: 2016

Monica is a highly qualified nurse with many years of senior experience, her focus is the patient/resident first approach. She is dedicated, and loyal and takes her responsibilities very seriously. She is a great advocate of developing the team and training them to grow and enhance their skills.


Akshay

Akshay Sabu

Job Title: Physiotherapist

Joined: 2023

Akshay is a highly qualified Physiotherapist who has practised in India and then moved to the UK in 2021 to pursue his Master’s which he completed at Salford University. Akshay has a wide range of expertise and is a Specialist in Neuro Physiotherapy, Cardiorespiratory Physiotherapy and Musculoskeletal Physiotherapy. He is an experienced assessor helping patients with complicated and diverse conditions and is now looking to use his knowledge to provide tailored therapeutic care techniques to support our residents with their daily lifestyle and physical rehabilitation. He is a Registered member of the Healthcare and Professional Council as well as a member of The Chartered Society of Physiotherapy.


Frequently Asked Questions about Larchfield House

What types of Care is Larchfield House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Larchfield House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Larchfield House have?

There are 94 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Larchfield House?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Larchfield House to the centre of Maidenhead?

0.7 mile(s) as the crow flies, distance by road may be significantly further.