Larchfield House

Larchfield Road, Maidenhead SL6 2SJ
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9.8 105 Reviews
  • Larchfield House, Maidenhead
Larchfield House offers specialist nursing care for individuals living with dementia and other complex needs.

They focus on minimising symptoms and enhancing well-being with the highly trained team, supported by a full-time Specialist Paramedic and Qualified Prescriber who are dedicated to managing complex care needs with expertise.

The extensive Activities Team designs personalised activities to engage and stimulate residents. Additionally, an on-site Physiotherapist collaborates with the Clinical Team to address mobility requirements.

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Care Provided by Larchfield House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 98 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • H Plus Care Ltd
  • Person in charge
  • Cliff Grand-Scrutton (Home Manager)
  • Admission Criteria
    • Private, Local Authority, ICB, CHC, Section 117
    • Ages 30+
  • Room Information
    • Single Rooms (94)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (94)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Larchfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,000
    • Self-Funded Residential Dementia Care from £2,000
    • Self-Funded Nursing Care from £2,000
    • Self-Funded Nursing Dementia Care from £2,000
    • RESPITE Self-Funded Residential Care from £2,000
    • RESPITE Self-Funded Residential Dementia Care from £2,000
    • RESPITE Self-Funded Nursing Care from £2,000
    • RESPITE Self-Funded Nursing Dementia Care from £2,000
  • (these prices are only a guideline, please contact Larchfield House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is good provision for onsite parking


Larchfield House Reviews (105)

Total of 105, showing 21-40
9.8

Larchfield House has a Review Score of 9.8 (9.777) out of 10, based on 35 reviews in the last 2 years. Over all time Larchfield House has 105 reviews.

Overall Experience

  • 81
  • 22
  • 2
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Date Published

105
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70

Review from Dave W (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum passed in December while at Larchfield. I cannot thank the staff for the care and love they showed both my mum and our family before and after she passed. The quality of nursing and support staff is outstanding, and I will be forever grateful to them all for looking after my mum.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for the review - it's heartwarming to hear that the team at Larchfield provided exceptional care.


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Review from Raya R (Wife of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Congratulations to the new wellbeing manager and all activity staff for organising great events in Larchfield. Decorations and entertainment are brilliant especially the Memory Cafe, it was really lovely. I am also pleased with my husband’s birthday celebration that they organised. They always made
extra effort just to make it special. Care staff are also doing a great job by looking after him. Staff are friendly and supportive. I will definitely recommend Larchfield. Great activities and brilliant staff. Thank you and keep up the good work.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for the positive words about our activities programme at Larchfield House.


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Review from Andrew G (Son of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all for your empathy and professionalism in looking after my father, who was treated with great care over his two-year-plus stay. Your end-of-life care path also treated him with great dignity. We will miss looking at the daily updates on the relatives portal as it will be like breaking a
bond with you all.

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Review from Anne G (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Larchfield House Care Home is a lovely home full of very caring staff who do an excellent job. The facilities are of a very high standard, cheerful decor and spotlessly clean, good meals. Communication with relatives is timely and accurate and I found the relatives portal a very easy way to feel part
of your relative's daily life. The caring attitude is extended to visiting relatives by making them feel part of the extended family vibe within the unit. The many activities provided are varied and interesting with staff encouraging and supporting the residents to join in.
The staff are very competent at handling the advances of Alzheimer's and helped me understand better the different stages of the disease.
If your relative is lucky enough to secure a place at Larchfield House, you can rest assured their care will be the very best.
I have no hesitation in recommending this home for your peace of mind.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you again for your kind words and recommendation from the team at Larchfield House.


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Review from Jenny H (Daughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Written as the daughter of my father who received dementia care. The staff were very professional and caring in their dealings with my father. I was really impressed by their approach. Sadly my father passed away at the home. However, during his short stay, the staff were very good in their approach
to my father and to us as a family.

Reply from Rohan Patel, Business Manager at Larchfield House

It is heartening to know that our team provided professional and compassionate support to both your father and your family. Thank you for the positive review.


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Review from Debra R (Daughter of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Larchfield House for 2.5 years. He is really happy there and enjoys the variety of activities that are put on each day. The staff are truly amazing and have such care and compassion for my dad and every single resident. They treat each resident as an individual, take note
of all their wants and needs and ensure they are met. The activities team go a long way to entertain residents with a variety of things to do and regularly has events that families can join in with such as BBQs and parties. Every member of staff I have had contact with is polite, friendly and well-presented. The care home itself is always clean and well presented too. Everyone there goes the extra mile and I really can not fault it.

Reply from Rohan Patel, Business Manager at Larchfield House

It warms our hearts to know that your dad enjoys the variety of activities we offer each day. Your kind words about the care and compassion demonstrated by our team mean a lot to us.


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Review from M B (Daughter of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good standard overall. My mother has all her needs met by a caring team in her unit. She's always clean. It is welcoming no matter how much is going on. The staff are caring and professional.
It's become a home from home in some ways and they care about me too.
I think that it was the right
decision to have Mum there. I can go in when I like.
The staff are understanding of some issues in my family and this is very kind because they don't have to.
The nurse in charge is very professional and so are the duty nurses.

Reply from Rohan Patel, Business Manager at Larchfield House

Your kind words about our team's professionalism and compassion are truly appreciated. Thank you.


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Review from Lesley H (Mother of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Written as the mother of my daughter receiving respite care.
I was very impressed by the care provided for my daughter. Staff were keen to understand and manage her needs. This approach worked well and she settled without great anxiety.
Equally, all of the staff were welcoming and helpful to me on
my frequent visits.
Having had previous experience with respite care at a different home, this stay was refreshing and I feel positive about using Larchfield House again.
Re: Rating food and drink below in categories, I cannot assess as my daughter is peg-fed.

Reply from Rohan Patel, Business Manager at Larchfield House

We are thrilled to hear that your daughter's stay with us was met with a high standard of care and attention. Thank you for the review.


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Review from Lynda C (Relative of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team provided the most amazing 100th birthday party event for my husband's aunt. From the dressing of the room with balloons etc, the framing of the birthday card from Our King and Queen, the fabulous food including a splendid birthday cake to the production of a photographic video of the event
was wonderful. And shall always be remembered- thank you.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Larchfield House

Thank you for your kind words and also for the note that he also shared with the team. We pride ourselves on delivering the best possible care, and the team genuinely takes pride in making every day and every occasion a special one.
Thank you for taking the time to write the review. All the very best.


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Review from Shirley B (Daughter of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had my mother moved to Larchfield House to be close to family. The home is clean and nicely decorated but its biggest strength is its staff. My mother can be difficult but she is always met with kindness and understanding. She likes all the staff and always greets them with a big smile.
The activities
staff think of things that Mum understands and are relevant to her, i.e flower arranging. She recently celebrated her 100th birthday and, along with my sister, the activities leader and his team organised a party for Mum which included wonderful decorations, including a large balloon arch in the party room and a lavish cake in the shape of 100. The activities manager had even put together a presentation of people and events important to Mum during her life and background music of Mum’s favourite tunes.
Everyone at Mum’s party - many of whom have had loved ones in care homes - gave compliments about the helpfulness and kindness of all staff and the calm and homely atmosphere.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for the kind words. It was our pleasure to host such a momentous occasion in our community hub!


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Review from Sharon S (Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Larchfield has always been a very happy home for my sister-in-law. She lived there for just over 6 years! We saw the care home grow and they always wanted the best for the residences. They also always went over and above to help us and her! Friendly, caring staff always answered any questions we had.
Kept us informed if any problems with my sister-in-law. Always very clean and all staff do an amazing job! All staff put your mind at rest and work really hard to make the residents feel like they are home! Thank you Larchfield would recommend Larchfield to everyone.

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Review from Lynne W (Daughter of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to tell you about a day my family and I spent with our mum/nanny yesterday (June 4th 2023). I asked if we could have a family get-together in the garden with some refreshments. It was agreed that we could do this. We were very pleasantly surprised and impressed with the layout of the tables
and the refreshments. Totally unexpected! The staff who helped us have a great afternoon were brilliant. So extremely helpful. We just had to call them if we required any top-ups.
We were even allowed to take a couple of well-behaved dogs in with us, one of which was my mum's dog when she was living at home and is now being cared for by my brother.


Mum was overwhelmed by us all being there and she thoroughly enjoyed herself and she didn't go to sleep! A beautiful day had by all, sunshine, refreshments and great staff! Thank you so very much from all my mum's family.


Reply from Cliff Grand-Scrutton, Director / Registered Manager at Larchfield House

Thank you for your kind response the team will always go the extra mile and I am pleased you have clearly highlighted that in your generous review. Thank you!


Best wishes


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Review from Barbara M (Mother of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been in Larchfield House Care Home for the last sixteen months and has been receiving excellent care from the various members of staff on the unit who have made the effort to build a rapport with him. After a recent five-week stay in hospital with pneumonia, staff welcomed him back and he
has made progress with his mobility, especially with walking. This is due to the "in-house" physiotherapist dedicated to getting him back on his feet - hospital discharge notes stated "bedbound"!

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for the review - and special thanks to our in-house physio working side by side with our clinical team to make this happen.


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Review from J F (Partner of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The new physiotherapist is a great addition to Larchfield House. We are so grateful for the time and work that has been put into being rehabilitated. Just excellent.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for the great review and great to hear our physio service is producing great outcomes for our residents!


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Review from Lynn S (Wife of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to let you know how pleased I am with my husband's improvement in walking and general mobility, since having physiotherapy. The physiotherapist always finds ways to encourage my husband to do his exercises and after a short time, I have noticed he sits upright. Last week, I saw him
walking with a frame, something I haven't seen since he came in October 2022. It was wonderful to see him walking and smiling. Thank you.

Reply from Rohan Patel, Business Manager at Larchfield House

Thank you for your kind words. It is great to see our Physiotherapist service achieving great outcomes for our residents at Larchfield House!


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Review from R H (Sister of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and caring staff. Amenities are kept clean and comfortable.
The cuisine is also of a high standard, bearing in mind my brother's declining condition, the staff ensure all food is cut up to enable him to swallow.
Up until the end of January, Larchfields Covid screening has also been good; I
still, however, think this should continue.

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Review from Linda W (Mother of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Larchfield House is clean, bright and inviting. The staff are all very polite and caring. They offer a full programme of stimulating activities, but I would like to see more physical exercise and outdoor activities.

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Review from Christina A (Cousin of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin with advanced dementia requiring 24 hour monitoring is cared for with the utmost compassion and dedication. I am always amazed by the patience shown by all staff and I am regularly telephoned if there is any change in condition, which is inevitable given the severity of her illness. I have
confidence she has access to the best medical care when needed.

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Review from Carole C (Sister of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the time I spend at Larchfield House whilst visiting my sister to be very reassuring. The care she receives is brilliant, also the staff are very supportive towards me and her family. I have always found on my visits to Larchfield House for it to be clean and comfortable and the staff to be
very attentive to both my sister and myself at all times.

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Review from Beverley E (Daughter-in-law of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Larchfield House for over a year. The staff are fabulous and treat her with respect and dignity. She has various issues and they deal with them in a very professional way and are extremely caring and patient with her. She is safe and well looked after and we feel
secure in the knowledge that we can trust the wonderful team to look after her in our absence. I cannot fault the staff and the services that they offer and I cannot praise them highly enough. Thank you so much Larchfield House for taking such good care of her.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Larchfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Larchfield House is calculated as follows: ( (339 Excellents x 5) + (50 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 408 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larchfield House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Cliff

Cliff Grand-Scrutton

Job Title: Director and General Manager

Joined: 2016

Cliff is based at Larchfield House with over 35 year’s experience in executive and senior management roles. Cliff has been the catalyst in driving, relentlessly to make Larchfield House an exceptional environment for dementia care. With experience and qualifications over a broad spectrum of specialisms, no stone is left unturned by Cliff. He motivates the team to excel in everything they do and values his team and develops them to progress and improve as individuals and as a team.


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Monica Waichungo

Job Title: Clinical Services Manager/Matron

Joined: 2016

Monica is a highly qualified nurse with many years of senior experience, her focus is the patient/resident first approach. She is dedicated, and loyal and takes her responsibilities very seriously. She is a great advocate of developing the team and training them to grow and enhance their skills.


Akshay

Akshay Sabu

Job Title: Physiotherapist

Joined: 2023

Akshay is a highly qualified Physiotherapist who has practised in India and then moved to the UK in 2021 to pursue his Master’s which he completed at Salford University. Akshay has a wide range of expertise and is a Specialist in Neuro Physiotherapy, Cardiorespiratory Physiotherapy and Musculoskeletal Physiotherapy. He is an experienced assessor helping patients with complicated and diverse conditions and is now looking to use his knowledge to provide tailored therapeutic care techniques to support our residents with their daily lifestyle and physical rehabilitation. He is a Registered member of the Healthcare and Professional Council as well as a member of The Chartered Society of Physiotherapy.