Larchfield House

Larchfield Road, Maidenhead SL6 2SJ
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9.8 105 Reviews
  • Larchfield House, Maidenhead
Larchfield House offers specialist nursing care for individuals living with dementia and other complex needs.

They focus on minimising symptoms and enhancing well-being with the highly trained team, supported by a full-time Specialist Paramedic and Qualified Prescriber who are dedicated to managing complex care needs with expertise.

The extensive Activities Team designs personalised activities to engage and stimulate residents. Additionally, an on-site Physiotherapist collaborates with the Clinical Team to address mobility requirements.

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Care Provided by Larchfield House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 98 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • H Plus Care Ltd
  • Person in charge
  • Cliff Grand-Scrutton (Home Manager)
  • Admission Criteria
    • Private, Local Authority, ICB, CHC, Section 117
    • Ages 30+
  • Room Information
    • Single Rooms (94)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (94)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Larchfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £2,000
    • Self-Funded Residential Dementia Care from £2,000
    • Self-Funded Nursing Care from £2,000
    • Self-Funded Nursing Dementia Care from £2,000
    • RESPITE Self-Funded Residential Care from £2,000
    • RESPITE Self-Funded Residential Dementia Care from £2,000
    • RESPITE Self-Funded Nursing Care from £2,000
    • RESPITE Self-Funded Nursing Dementia Care from £2,000
  • (these prices are only a guideline, please contact Larchfield House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is good provision for onsite parking


Larchfield House Reviews (105)

Total of 105, showing 41-60
9.8

Larchfield House has a Review Score of 9.8 (9.777) out of 10, based on 35 reviews in the last 2 years. Over all time Larchfield House has 105 reviews.

Overall Experience

  • 81
  • 22
  • 2
  • 0
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Date Published

105
7
14
35
70

Review from Emma M (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for five months and he has settled in so well. He came from another care home and we have noticed a significant improvement in him since being there. The staff are all so friendly and caring and have really taken the time to get to know dad. They take very good care of
him and he has had much fewer falls since being at Larchfield (he is high risk).

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Review from Jackie I (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in the care home for almost 6 years over the time we have built up a good relationship with the staff. Speaking on dads behalf as he doesn't have the capacity, the staff are lovely, kind and love the job they do. Dad is always kept clean dry and warm

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Review from C W (Friend of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have always been very friendly and helpful. We have visited a friend who has been here for care (not dementia) for a few weeks.

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Review from Geoff S (Day Care) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beautiful wife has been in Larchfield House since the 17th October 2015 until now. Her needs are extremely high. She cannot walk, talk, communicate feed herself or do anything. Her cognitive needs are extremely high. I have visited my wife practically every day since she’s been in Larchfield House,
well at least 9 out of 10. Excluding the time of the Pandemic when visiting was restricted.
The care she has received from the first day has been fantastic and has never varied, it is still fantastic. I feel so grateful and privileged to have got my wife into Larchfield. I couldn’t fault it. There cannot be many more jobs more challenging than running a Care Home 24/7 and its needs, but all management and wonderful dedicated Carers do such a fantastic job. And this does not go unnoticed. Thank you so much to you all you are so appreciated.

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Review from T F (Daughter of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was previously in another care home but due to the deterioration of his dementia, they were unable to care for him. I am so grateful (beyond words) that Larchfield House has not only been able to take care of my dad they have managed his care as his condition continues to deteriorate. The staff
are absolutely marvelous I cannot rate them highly enough. I would recommend Larchfield House - they go above and beyond in the care of my dad.

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Review from James S (Son of Resident) published on 12 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

While we know lack of staff sometimes can effect everything, so far they have managed to be able to cope with the situations arising. All the staff seem to me are friendly and only too pleased to offer us a tea or coffee while bringing mum her tea and biscuits.

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Review from J P (Wife of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Larchfiled House a caring place. The staff are so loving and caring and so patient.

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Review from M H (Wife of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care given at Larchfield House and have no complaints.

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Review from Elizabeth H (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased now mum is looked after. Her room and all the facilities are always very clean. The staff are very friendly and I believe mum is looked after well. I have already recommended Larchfield House to a friend.

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Review from Michael D (Son of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for two years. The care she receives is excellent. The staff are always helpful and caring. My mother has improved greatly in her time here.

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Review from T B (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is looked after properly here and she is happy. However, they do not seem to have all her clothes in her room when she needs them.

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Review from A J (Son of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Larchfield House has provided my mother with specialist dementia care for almost two years. Whilst there have been occasional disputes with their management due to restricted access to mitigate Covid risks, I have always been pleased with their prompt responses and openness. Thankfully the COVID access
situation has improved since September 2021. The community is divided into smaller groups. This has the advantage of regularly seeing the same staff – I am always impressed that they dress smart and are courteous to residents and visitors. More importantly, they deliver compassionate care respectful of their resident’s needs. The building and gardens were redeveloped from 2020 to 2021, and I hope the gardens will be a much-used outlet for residents in the summer months of 2022. A relatives portal gives a detailed account of what happened to your family member that day – medically, socially, perhaps a note that a follow-up is needed. I’m impressed by the transparency and professionalism.

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Review from C B (Granddaughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really beautiful place. Amazing and friendly staff.
My family member is always happy and is cared for great.
No faults with the place.

Reply from Cliff Grand-Scrutton, Director / Registered Manager at Larchfield House

Thank you for the review we always appreciate everybody's feedback - so thank you, Best wishes, the Larchfield Team


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Review from Louise W (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely people look after dad really well.

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Review from P M (Son-in-law of Resident) published on 29 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff was very efficient and professional, making my Father in Law as comfortable as possible, whilst at the same time being empathetic with family members, making a very distressing time so much easier to deal with. Heartfelt thanks to everyone.

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Review from Jane B (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very positive experience of Larchfield Care home. Dad is being cared for very well and we are updated on his condition and care when we visit. The portal is a godsend as it is very easy to see what Dad has been up to and how he is doing at any time of the day.

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Review from Sylvia D (Daughter of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The facilities are gradually improving to a good standard. All of the staff are loving and exceptionally caring, the standard of food is good but the laundry organisation could be improved.

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Review from Richard C (Friend of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is that of great confidence in the way that my dear friend is being wonderfully cared for. The staff are outstanding.

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Review from Carol L (Niece of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit at least once a week to see my aunt and from the moment I step inside and speak to the receptionist nothing is too much from a simple opening of a door to a cup of tea. The staff are extremely helpful and have a genuine caring nature about them, this is also the feedback that I get from my auntie.
Larchfield House is a wonderful home. I just wish there were more like it out there.

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Review from G C (Daughter of Resident) published on 24 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always very helpful. Food is always plentiful. I think activities can be more varied and there should be outings once in a while.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Larchfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Larchfield House is calculated as follows: ( (339 Excellents x 5) + (50 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 408 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larchfield House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (3)

Cliff

Cliff Grand-Scrutton

Job Title: Director and General Manager

Joined: 2016

Cliff is based at Larchfield House with over 35 year’s experience in executive and senior management roles. Cliff has been the catalyst in driving, relentlessly to make Larchfield House an exceptional environment for dementia care. With experience and qualifications over a broad spectrum of specialisms, no stone is left unturned by Cliff. He motivates the team to excel in everything they do and values his team and develops them to progress and improve as individuals and as a team.


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Monica Waichungo

Job Title: Clinical Services Manager/Matron

Joined: 2016

Monica is a highly qualified nurse with many years of senior experience, her focus is the patient/resident first approach. She is dedicated, and loyal and takes her responsibilities very seriously. She is a great advocate of developing the team and training them to grow and enhance their skills.


Akshay

Akshay Sabu

Job Title: Physiotherapist

Joined: 2023

Akshay is a highly qualified Physiotherapist who has practised in India and then moved to the UK in 2021 to pursue his Master’s which he completed at Salford University. Akshay has a wide range of expertise and is a Specialist in Neuro Physiotherapy, Cardiorespiratory Physiotherapy and Musculoskeletal Physiotherapy. He is an experienced assessor helping patients with complicated and diverse conditions and is now looking to use his knowledge to provide tailored therapeutic care techniques to support our residents with their daily lifestyle and physical rehabilitation. He is a Registered member of the Healthcare and Professional Council as well as a member of The Chartered Society of Physiotherapy.