There is good provision for onsite parking
Larchfield House has a Review Score of 9.8 (9.777) out of 10, based on 35 reviews in the last 2 years. Over all time Larchfield House has 105 reviews.
Review from Jo W (Daughter of Resident) published on 31 July 2018
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It is horrible to put a loved one into residential care but when it is the only choice, I cannot think of a better place than Larchfield House. The care and attention offered to my dad has been extraordinary and on my first very apprehensive visit I watched a young carer care so gently for an elderly lady whilst she was asleep I thought, well if the staff take that amount of care for someone who is asleep, I was sure they would provide an equal amount of care when they were awake. Thank you so much!
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Review from Monica R (Wife of Resident) published on 23 May 2018
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Review from J D (Daughter of Resident) published on 25 April 2018
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Review from Penelope C (Daughter of Resident) published on 18 April 2018
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Review from Brenda P (Daughter of Resident) published on 23 March 2018
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Review from Janet E (Daughter of Resident) published on 15 March 2018
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Review from Sheila G (Stepdaughter of Resident) published on 15 March 2018
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Review from Sarah D (Daughter of Resident) published on 2 January 2018
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Review from Kathleen L (Daughter of Resident) published on 14 December 2017
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Review from Alan F (Cousin of Resident) published on 3 October 2017
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Review from P H (Son of Resident) published on 22 September 2017
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Review from David A (Son of Resident) published on 18 September 2017
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The staff are professional and friendly. The food and cleanliness is superb and my mother's health has certainly improved.
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Review from R I (Son of Resident) published on 12 September 2017
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Review from C C (Power of Attorney of Resident) published on 7 September 2017
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Review from Kim D (Friend of Resident) published on 9 August 2017
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Review from Colette C (Daughter of Resident) published on 4 January 2017
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Review from Omar E (Grandson of Resident) published on 23 December 2016
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Review from Vincent M (Son of Resident) published on 18 November 2016
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Review from Richard S (Husband of Resident) published on 10 November 2016
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Review from David B (Resident) assisted by family/friend published on 10 November 2016
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The Review Score of 9.8 (9.777) out of 10 for Larchfield House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.777 for Larchfield House is calculated as follows: ( (339 Excellents x 5) + (50 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 408 Ratings = 4.777
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Larchfield House is based on 35 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 35 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2019
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Job Title: Director and General Manager
Joined: 2016
Cliff is based at Larchfield House with over 35 year’s experience in executive and senior management roles. Cliff has been the catalyst in driving, relentlessly to make Larchfield House an exceptional environment for dementia care. With experience and qualifications over a broad spectrum of specialisms, no stone is left unturned by Cliff. He motivates the team to excel in everything they do and values his team and develops them to progress and improve as individuals and as a team.
Job Title: Clinical Services Manager/Matron
Joined: 2016
Monica is a highly qualified nurse with many years of senior experience, her focus is the patient/resident first approach. She is dedicated, and loyal and takes her responsibilities very seriously. She is a great advocate of developing the team and training them to grow and enhance their skills.
Job Title: Physiotherapist
Joined: 2023
Akshay is a highly qualified Physiotherapist who has practised in India and then moved to the UK in 2021 to pursue his Master’s which he completed at Salford University. Akshay has a wide range of expertise and is a Specialist in Neuro Physiotherapy, Cardiorespiratory Physiotherapy and Musculoskeletal Physiotherapy. He is an experienced assessor helping patients with complicated and diverse conditions and is now looking to use his knowledge to provide tailored therapeutic care techniques to support our residents with their daily lifestyle and physical rehabilitation. He is a Registered member of the Healthcare and Professional Council as well as a member of The Chartered Society of Physiotherapy.