There is good provision for onsite parking
Larchfield House has a Review Score of 9.8 (9.777) out of 10, based on 35 reviews in the last 2 years. Over all time Larchfield House has 105 reviews.
Review from Christine H (Niece of Resident) published on 8 November 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
Rooms
Value for Money
Review from Brian S (Friend of Resident) published on 1 November 2016
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John R (Son of Resident) published on 28 October 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda V (Daughter of Resident) published on 26 October 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon D (Daughter of Resident) published on 24 October 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.777) out of 10 for Larchfield House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.777 for Larchfield House is calculated as follows: ( (339 Excellents x 5) + (50 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 408 Ratings = 4.777
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Larchfield House is based on 35 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 35 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director and General Manager
Joined: 2016
Cliff is based at Larchfield House with over 35 year’s experience in executive and senior management roles. Cliff has been the catalyst in driving, relentlessly to make Larchfield House an exceptional environment for dementia care. With experience and qualifications over a broad spectrum of specialisms, no stone is left unturned by Cliff. He motivates the team to excel in everything they do and values his team and develops them to progress and improve as individuals and as a team.
Job Title: Clinical Services Manager/Matron
Joined: 2016
Monica is a highly qualified nurse with many years of senior experience, her focus is the patient/resident first approach. She is dedicated, and loyal and takes her responsibilities very seriously. She is a great advocate of developing the team and training them to grow and enhance their skills.
Job Title: Physiotherapist
Joined: 2023
Akshay is a highly qualified Physiotherapist who has practised in India and then moved to the UK in 2021 to pursue his Master’s which he completed at Salford University. Akshay has a wide range of expertise and is a Specialist in Neuro Physiotherapy, Cardiorespiratory Physiotherapy and Musculoskeletal Physiotherapy. He is an experienced assessor helping patients with complicated and diverse conditions and is now looking to use his knowledge to provide tailored therapeutic care techniques to support our residents with their daily lifestyle and physical rehabilitation. He is a Registered member of the Healthcare and Professional Council as well as a member of The Chartered Society of Physiotherapy.
