The Manor

Church Road, Old Windsor, Windsor SL4 2JW
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9.7 35 Reviews
  • The Manor, Windsor
The Manor is a premier non-profit care home with nursing services in Windsor. Set over six acres of landscaped grounds by the River Thames, the home was purpose-built in 2007, ensuring that residents are equipped with modern and accessible facilities and living spaces.

At The Manor, the team understands that selecting a care home can be daunting, and they work with families every day to make this transition smoother. It begins with a 6-week no-obligation trial, allowing you to experience The Manor before making a long-term commitment. As a charity, the home prioritises people over profits and its unique Home for Life Commitment ensures that you will never be asked to leave due to personal funds depleting.

When you join The Manor family, you receive 24/7 specialised residential, dementia, and nursing care along with:

Peace of mind with Greensleeves Care's Home for Life Commitment
Six acres of beautiful landscaped grounds by the Thames
Lovely bedrooms with en-suite wet rooms
Comfortable and inviting communal spaces
A thoughtful program of activities
Appetising meals prepared daily on-site

Call the team today to discuss your needs and arrange a visit.

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Care Provided by The Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tracey Davies (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,170 – £2,405
    • Self-Funded Residential Dementia Care £2,170 – £2,405
    • Self-Funded Nursing Care £2,170 – £2,405
    • Self-Funded Nursing Dementia Care £2,170 – £2,405
    • RESPITE Self-Funded Residential Care £2,170 – £2,405
    • RESPITE Self-Funded Residential Dementia Care £2,170 – £2,450
    • RESPITE Self-Funded Nursing Care £2,170 – £2,450
    • RESPITE Self-Funded Nursing Dementia Care £2,170 – £2,450

  • Updated March 2024. Exact fees depend on the specific care requirements of each individual following assessment.
  • (these prices are only a guideline, please contact The Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Any Time


  • Parking

  • On Site Parking


The Manor Reviews (35)

Total of 35, showing 1-20
9.7

The Manor has a Review Score of 9.7 (9.709) out of 10, based on 27 reviews in the last 2 years. Over all time The Manor has 35 reviews.

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Review from Sarah S (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family the whole experience has been great, having to select a home for dad was dauntin, he was unwell in hospital and could not go home. Dad is 9 months in now and loves it "like being on holiday" his words. The good is excellent the entertainment is great and a wonderful Christmas party took
place on the 20th December! Great care staff.

Reply from Tracey Davies, Home Manager at The Manor

Thank you for you kind words, we are all so pleased that your dad is happy here at The Manor.


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Review from D K (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident for just over 6 months. I have found all the staff no matter what their role is as caring thoughtful empathetic and fun. they promote to all this is your home they look to accommodate all requests. They have made what is a difficult time of moving to a care home less stressful
for my Mum and for all of us as a family it is a lovely welcoming place. Everyone says hello and smiles and asks how you are.
The entertainment quizzes games singers etc is brilliant and picks up all the themes of the time fireworks divalli Halloween Christmas valentines etc and they are inclusive for all no matter what any residents struggles may be all are encouraged to join in if they wish.
Mum has made friends with residents and has a laugh with the staff.
although she would have always wanted to be in her own home circumstances prevented this now she really feels the manor is her home and she has a much bigger family around her.

Reply from Tracey Davies, Home Manager at The Manor

Thank you so much for taking the time to write such a lovely review. I am so pleased that mum has settled and made friends, its wonderful to hear that as a family you are all enjoying us!


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Review from H T (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor care home has provided wonderful care for my mum for the past 3 and a half years. The carers, nurses and everyone we have met have always been kind, polite, thoughtful, caring, understanding and have always treated her with dignity.

Reply from Tracey Davies, Home Manager at The Manor

Thank you H for taking the time to review The Manor. It was such a pleasure to care for your mum over the past 3 years and I know that we will not only miss your mum, but both you and your sister, who were such a wonderful presence in the home.


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Review from J S (Relative of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was lucky enough to attend the residents' Christmas party - it was such a great success. Everyone had fun and everything was done to ensure everyone got the best from it. The staff were very attentive to all and made a special effort in their Christmas outfits. I loved it as did all.

Reply from Tracey Davies, Home Manager at The Manor

Thank you so much for your review. I am so pleased that you enjoyed our Christmas party, it is an annual event which all staff love to get involved with. I must agree some of the outfits were fantastic.


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Review from Mary C (Wife of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband and I received understanding and compassion in the early days of settling in. The staff were reassuring on issues around personal care and hydration. The staff were also encouraging in helping my disabled husband integrate with the life and routines of The Manor. The activities team are amazing;
they have great empathetic skills.

Reply from Tracey Davies, Home Manager at The Manor

Thank you M for taking the time to review The Manor. I am so pleased that your husband has settled and you received the care and support.


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Review from Ian S (Relative of Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great autumn party on the terrace. Everyone was happy and cheerful and the staff were all very caring and helpful. Excellent hosts.

Reply from Tracey Davies, Home Manager at The Manor

Thank you for your review. I am glad you enjoyed your visit to the home.


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Review from Roberta S (Respite Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to the care home on release from hospital. I was welcomed straight away and could not have better treatment. I feel extremely happy here and hope to make it my long-term home.

Reply from Tracey Davies, Home Manager at The Manor

Thank you so much and we are all very happy that you have settled at The Manor.


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Review from P S (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum really loves how friendly and caring the staff are. She loves the food and just loves being at home. Congratulations to all the staff for hosting a wonderful summer party. We appreciate how hard all the staff have worked on our behalf to ensure we all have a wonderful afternoon. Thanks to all the
kitchen staff for putting on an amazing buffet. The food was absolutely delicious.

Reply from Tracey Davies, Home Manager at The Manor

Thank you so much for taking the time to review The Manor. I am so pleased you all enjoyed our summer party, and it is lovely to hear that your mum enjoys The Manor.


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Review from J C (Daughter-in-law of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We wanted to write to say thank you to the whole team at The Manor. Without exception, every team member we have had contact with has shown both us as a family and my mother-in-law nothing but kindness, compassion, and care. It is a joy to see how she interacts with you and how she now calls you all
her friends. In addition with my mother-in-law's recent health issues, your constant communication with us on all the actions being taken is much appreciated, and the speed in which you act, again exceptional and much appreciated.

Reply from Tracey Davies, Home Manager at The Manor

Thank you so much for taking the time to write such a lovely review. I will ensure your review is relayed back to the team. I am delighted that Mum has settled so well and we very much work as a team. Thank you.


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Review from Parm G (Daughter of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It took a lot to get my mother in the same county as myself. The care home moved quickly. My mum's not been here long. Since arrival June 24 onwards Mum's put on weight, able to sit up, drink and eat herself and communicate her needs. The staff are warm and welcoming. They listen to every need from
dietary requirements to activities.

Reply from Tracey Davies, Home Manager at The Manor

Hi Parm. Thank you so much for taking the time to complete a review. We are all so pleased that Mum has settled at the home and with such positive results!


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Review from J C (Daughter-in-law of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law just moved in today and the care we have received from the first time we visited until my mother-in-law checking in today has been just wonderful. The manager has gone above and beyond to help us with this difficult process. All the team has been exceptional. Thank you.

Reply from Tracey Davies, Home Manager at The Manor

Thank you so much for taking the time to review our home. I am so happy that your mother-in-law is settled and happy.


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Review from P C (Son of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been so kind and welcoming since my mother came into The Manor. She is in a lovely newly refurbished room with lovely views across the grounds.
The staff are all very friendly and caring. We, as a family are happy our mother is here.

Reply from Tracey Davies, Home Manager at The Manor

Thank you for your lovely review. We are so pleased that Mum is happy with us.


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Review from Peter C (Son of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has moved into The Manor, beautiful room. All staff truly wonderful.

Reply from Tracey Davies, Home Manager at The Manor

Thank you so much for your review. We are thrilled that your mum has settled and is happy.


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Review from Annie L (Daughter of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor Care Home is set in lovely grounds with lots of outdoor space for residents to use. I am pleased with the level of care my dad has received since coming to The Manor, the carers are all super friendly and always ready to help. There are activities/games normally every morning and afternoon
for residents to join in with if they would like, or they are taken for a walk if the weather permits. I would highly recommend this care home.

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Review from T B (Son-in-law of Resident) assisted by family/friend published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice place to live.

Reply from Tracey Davies, Home Manager at The Manor

Thank you for your review. I appreciate your comments.


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Review from L F (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think my mum is well cared for here. All the staff are kind, patient and caring.

Reply from Tracey Davies, Home Manager at The Manor

Thank you for your review, I am so pleased that your mum has settled with us.


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Review from Sonia B (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been so well looked after since she has been at The Manor Care Home and I would highly recommend this home to anyone.

Reply from Tracey Davies, Home Manager at The Manor

Thank you for taking the time to review our home. I am so pleased that you are happy with the care.


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Review from Julie M (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at The Manor has made Mum feel welcome since she arrived in November 2023. The level of care that has been shown to Mum has been second to none and to see her so much more engaged is really lovely. When we visit, we are also met with a warm welcome and feel part of the family. So happy that
we managed to move Mum and she is now somewhere she is settled and we have great comfort that she is safe and looked after.

Reply from Tracey Davies, Home Manager at The Manor

Thank you for your review. I am so pleased that you feel that Mum is well cared for and has settled with us. It is lovely to hear that she is part of our family.


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Review from Cheryl W (Daughter of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in here since July 2022. We find the staff caring and kind. There are always lots of activities for her to do! Thank you to everyone.

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Review from Susan K (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with care given to my mother, she is very happy there and the staff are extremely kind to her.

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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for The Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for The Manor is calculated as follows: ( (243 Excellents x 5) + (68 Goods x 4) + (11 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 323 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Manor is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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Frequently Asked Questions about The Manor

What types of Care is The Manor registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manor provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does The Manor have?

There are 61 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manor to the centre of Windsor?

2.4 mile(s) as the crow flies, distance by road may be significantly further.