St Mark's Care Home

110 St Mark's Road, Maidenhead SL6 6DN
Submit a Review
9.5 112 Reviews
  • St Mark's Care Home, Maidenhead
St Mark’s, rated ‘outstanding’ in March 2019, is a purpose-built home welcoming adults in need of nursing, residential, dementia or palliative care. The home also offers short stays for those who are looking for a little respite or convalescence care.

The home is split into four areas, made up of three nursing floors and a dedicated dementia area which is pleasant and modern, each with dining rooms and lounges.

A secure garden ensures that residents can make the most of good weather, too.

Residents are welcome to relax in any part of the home and can enjoy a little pampering in the hair salon, catch up with family over a drink in the bar or read a book in one of the quiet lounges.

The activity rooms are where residents can get creative, and there is a reminiscence room for rediscovering memories. There is a good-sized garden for anyone who wants to take a stroll and an enclosed sensory garden which is great for residents living with dementia.

Meals are made using fresh ingredients and residents can choose to eat in privacy or in dining rooms that overlook the gardens. Mid-morning hot drinks and homemade cake is also available.

Residents’ voices are woven into everything the home does, thanks to the resident and relative committee.

Residents can still do existing hobbies here and are welcome to suggest something different to try, as a group or on their own. Many activities are organised for mental and physical stimulation, including musical afternoons, arts and crafts and bingo. Movie afternoons are popular and there is a mobile library.

For more information about life in the home, please visit their Facebook page: search 'Bupa UK St Mark's Care Home'.

Show St Mark's Care Home on the Map

Care Provided by St Mark's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hazel Corrigan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for St Mark's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance.


  • Parking

  • Parking onsite.


St Mark's Care Home Reviews (112)

Total of 112, showing 1-20
9.5

St Mark's Care Home has a Review Score of 9.5 (9.474) out of 10, based on 36 reviews in the last 2 years. Over all time St Mark's Care Home has 112 reviews.

Overall Experience

  • 89
  • 20
  • 1
  • 1
  • 1

Date Published

112
5
25
36
76

Review from Annette H (Niece of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb, high and excellent standard of care and kindness shown at all times truly home from home. My aunt is very happy and content and it is good to know that she is so well cared for. The nurses and carers are like family to her.

Reply from Maria Ricketts, Customer Care Adviser at St Mark's Care Home

Thank you for your kind words. It is always nice to hear words like "Superb" and "Excellent" being used to describe our care. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane T (Sister of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been very happy in the home. The staff have been very patient with him.
He likes to join in with the activities. Everything is in one place so it is not difficult to get to. Thank you to you all.

Reply from Maria Ricketts, Customer Care Adviser at St Mark's Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your brother in our care. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N H (Daughter of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best review of a care home must surely be from a resident. To arrive at St Mark's to see my mother smiling and to hear her say " I love it here", is the very best recommendation. These are truly angels working within the dementia unit who treat the residents with care and respect. My mother has
been a resident for more than two years and despite arriving to St Mark's recovering from a fractured hip at 98, staff at St Mark's helped her reach 100 years young- soon to be 101!

Reply from Maria Ricketts, Customer Care Adviser at St Mark's Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. We are looking forward to seeing you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frances F (Son of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank St Marks enough for accommodating us at short notice for respite for my Mum, from the first time I was shown around the home by a lady who was so very helpful, I could feel the warmth of the home at every corner. When Mum went into the home for respite the whole team showed her compassion
and understanding and was also very patient with her and us. The nurse was amazing and I have to say that goes for the whole team including, housekeeping, reception and of course all the dedicated carers. They made Mum and us feel very welcome, nothing was too much trouble!

Reply from Grace Langfield, Customer Service Adviser at St Mark's Care Home

Thank you for taking the time to leave such a lovely review. We are so pleased that from the very beginning of your enquiry, right up to the end of Mum's respite stay, your family and Mum were so well cared for. Thank you for choosing St Marks for the stay, and we will certainly pass your comments on to the manager.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B M (Cousin of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the 2 3/4 years my cousin was in Eton Ward she was treated with professional care, kindness, and understanding. Her comfort was paramount, and all the staff members gave her a happy life as possible, and her slow decline both physically and mentally was acknowledged. From reception, unit
staff, and the laundry staff, everyone gave her consideration and made her feel a valued person in her own right and the weekly signing, dog visits, and crucial visits of passing staff made her day to day bed bound experience no real burden. My cousin's last days were pain-free and dignified, always immaculate. The staff often sat with her. We really appreciate their splendid care and the fact that they made sure she did not die alone.

Reply from Fran Donno, Customer Service Adviser at St Mark's Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. It is nice to hear that your cousin was treated with such high levels of respect, care and kindness and that she was comfortable throughout her stay with us at St Mark's Care Home. It is always wonderful to hear words like "Kindness" and "Professional" being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B M (Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is having his first respite placement and we are very happy that St Mark's was able to assist with this. Their excellent care and support have been invaluable to us both. The staff are attentive to our needs and are very friendly. We hope that this could be the first of many respite stays.
Thank you all.

Reply from Maria Ricketts, Customer Care Adviser at St Mark's Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing St Mark's for your stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hannah J (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent two weeks respite at St Mark's, and honestly, I couldn't fault a single thing. My mum is extremely anxious, and we were worried how she would get on. All staff were so friendly and helpful, and when we visited, my mum smiled, this was a street-free time which we needed as a family. Thank
you to everyone who had anything to do with helping our mum! 100% happy to use this home again when it's needed during Mum's dementia journey.

Reply from Maria Ricketts, Customer Care Adviser at St Mark's Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. Thank you for choosing St Mark's for your stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie J (Friend of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was transferred to St Mark's after spending 3 weeks in hospital.
When visiting her I found the staff very welcoming and friendly and thought it was a safe and caring environment.
We particularly enjoyed on warmer days sitting in the beautiful gardens.

Reply from Fran Donno, Customer Service Adviser at St Mark's Care Home

Thank you for your kind words. We are pleased to hear that you felt welcomed whilst visiting St Mark's Care Home. It is lovely to hear that you were impressed with our wonderful gardens and you felt that the environment was "Safe" and "Caring". Hopefully, you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Avril C (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The attention given to my friend was excellent. Nothing was too much trouble for them. They were all pleasant and helpful when needed. Can't praise the staff enough.

Reply from Rosie Smith, Customer Advisor at St Mark's Care Home

Hello and thank you for taking the time to leave the staff at St Mark's Care Home such a lovely review. It is great to hear that your loved one was so well cared for within the home. It is always wonderful to hear our staff described as "pleasant" and "helpful". Thank you again for your kind words and best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Wife of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and they are so helpful.

Reply from David Mclean, Customer Service Adviser at St Mark's Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine N (Daughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at St Mark's since late 2023. She transferred there from hospital where she had been for 10 weeks. Prior to that, Mum had wanted to stay at home with carers, but that wasn't working and Mum had been lonely and depressed for many years.
The transition to St Mark's was difficult, and it
took a few months to settle. However, there is now a very marked difference in Mum. The staff get her up and dressed and she spends time in the dayroom. When the weather is nice she spends time in the beautiful gardens which she enjoys very much.
The staff are all very kind and care for my Mum very well. The last time I visited she told me she felt very lucky to be staying there. She is more like Mum of 7 or 8 years ago, no longer depressed or lonely.
I am more than happy with the care Mum receives. Thank you.

Reply from David Mclean, Customer Service Adviser at St Mark's Care Home

Thank you for taking the time to leave your lovely review. We are glad to help you and your family through such a difficult time and we hope St Marks care home did everything possible to make the transition as easy as possible for your Mum. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care and we look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Wife of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, very caring and kind, couldn't ask for more. My husband has settled so well.

Reply from David Mclean, Customer Service Adviser at St Mark's Care Home

Thank you for your kind words. It is always nice to hear words like "excellent, very caring and kind" being used to describe our care, and we are so glad that your husband was able to settle so well in our St Mark's Care Home. We hope to continue providing him with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L N (Daughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Daytime staff and nurses have provided a loving, safe and caring environment for our loved one. Windsor Unit has been our loved one's home for four years and every staff member who cares for our loved one is friendly and respectful, we are informed of any changes and can see that our loved one trusts
the staff. They are supportive to us when the days get difficult and challenging. We are more than happy with the care received.

Reply from Grace Langfield, Customer Service Adviser at St Mark's Care Home

Thank you for your feedback. We are glad to help you and your family through such difficult times, and are happy to hear you can feel at ease knowing your loved one is receiving the best care possible. Please let us know if there is anything else we can do to make their stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B B (Respite Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been very kind and helpful in every way. I have benefitted from my time here in my recovery from a broken femur. My only concern is that it is very noisy a times, particularly from other people's televisions and conversations. Also, other residents shouting and banging at night. The time
spent on the grounds was particularly enjoyable. Overall a good experience.

Reply from Fran Donno, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. We are pleased to hear that you were impressed with the high standards of care provided at St Mark's Care Home. It is lovely to know that your stay at St Mark's helped you to recover and rest. We have a genuine regard for all of our residents, so we will discuss your feedback with the home's manager to help them continually improve their service. Thank you for choosing St Mark's for your stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael W (Brother-in-law of Resident) published on 18 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We attempt to visit every two weeks but only on a Sunday so are unable to comment on activities as we haven't seen any. In the early days of our visits, we noted that our relative was often unshaven with un-washed hair and in need of a manicure. However, this has improved in the last several months.
Some members of staff are particularly helpful when we visit for which we are very grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart W (Son of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been here now for 4 months and I have found the care team very welcoming and extremely professional, mum had suffered quite a lot of trauma before moving here and understandably will take a while to settle and recognise her situation so with the help of the care team and my family we will do
everything to make her comfortable.

Reply from Rosie Smith, Customer Service Advisor at St Mark's Care Home

Hello, thank you so much for taking the time to write a lovely review for the staff at St Mark's Care Home. We are thrilled that you and Mum have felt welcomed into the home. Our wish is that she continues to settle in at the home and enjoy her stay. Best wishes and thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A V (Son of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can not put into words how much my family and I appreciate all the help and care given to our mum on a daily basis, she always appears happy and relaxed when we visit her. She will often say herself how lucky she feels to be where she is! We recently celebrated a great milestone birthday with mum,
which was a wonderful occasion, the staff on the Windsor unit couldn't have done more for us to make the day extra special. Many thanks to all of them.

Reply from David Mclean, Customer Service Adviser at St Mark's Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care and we hope you all feel like a part of our St Marks family. It is always nice to hear words like "couldn't have done more" being used to describe our care. We hope to continue providing your Mum with the best possible care and we look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Nephew of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When she was first admitted to St Mark's, we were all filled with dread as to how she would cope away from us all, but that fear changed to relief as we saw how she was treated. The staff from bottom to top all appeared to make it their main aim to make sure she quickly settled and became part of the
happy group of residents, nothing was too much trouble and the personal care she received was outstanding. the staff are excellent and always had time for us family members as well as their priority, the residents, completely recommended.

Reply from Fran Donno, Customer Service Adviser at St Mark's Care Home

Thank you for your lovely words. We are glad to help you and your family through such a difficult time and we are happy to hear you feel like a part of our St Mark's family. It is always wonderful to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill D (Partner of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been in St Mark's for 18 months. I visit every day and I'm very happy with the care he receives. He is very content here.

Reply from Fran Donno, Customer Service Adviser at St Mark's Care Home

Thank you for your lovely review. We are pleased to hear that your partner is content whilst being in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N R (Son of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in the specialist dementia unit, where she has lived for 4.5 years. I am consistently impressed by the quality of nursing care, the attention to detail, the personal relationship the cares have with my mother and particularly the low turnover of staff which means that my mother's individual
needs are understood. I can't thank the team at St Mark's Care Home enough.

Reply from David Mclean, Customer Service Adviser at St Mark's Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care and we hope you all feel like a part of our St Mark's family. We will certainly pass your comments on to the manager. Please let us know if there is anything we can do to make her stay as comfortable as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for St Mark's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.474 for St Mark's Care Home is calculated as follows: ( (267 Excellents x 5) + (106 Goods x 4) + (39 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 422 Ratings = 4.474

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mark's Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Mar 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Feb 2025

Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (17)

No image found

Hazel Corrigan

Job Title: General Manager

Joined: 2022

I first joined BUPA two and a half years ago after managing large pharmacy businesses previously. I absolutely adore helping others and getting to feel as if I have made a difference in their lives. At home, I am kept very busy looking after my two young daughters!


Madalina

Madalina Lovin

Job Title: Clinical Services Manager

Joined: 2018

I have worked for St Mark’s Care Home from 2016- 8 years now! I was promoted to Clinical Services Manager around 3 years ago. I enjoy being around people and socialising with our residents daily. I also enjoy working in a team with our fabulous staff, it feels great to accomplish something together! I am married and have a young daughter so adore doing anything as a family. I recently discovered a passion for gardening so try and do that as much as I can- weather permitting of course.


Domingo

Domingo Azavedo

Job Title: Chef Manager

Joined: 2021

I am a professionally trained chef with experience in restaurants all over the world! My brother-in-law recommended BUPA to me when I was looking for a new role. I love how closely I get to work with the residents and the fact that I get to have a positive influence on their lives. During my free time, I love to host barbeques for family and friends, enjoy both playing and watching sports and spending time with friends.


No image found

Emma Moffat

Job Title: Resident Experience Manager

Joined: 2021

I first joined BUPA in March 2021 as a care assistant and started this role in December 2021. I previously worked for a large finance company but decided to take the leap into the care sector- something I had always wanted to try. I absolutely love meeting people from all walks of life and doing whatever I can to make residents feel happy and safe. I live locally with my husband and baby and love anything we do as a three, whether that be walking coffee and cake, or swimming.


No image found

Andreea Stoica

Job Title: Unit Manager

Joined: 2022

I first started working for BUPA in February 2022 after one of my friends recommended the company. I have a background of 20 years of nursing experience and my passion is helping people and delivering the best care I can.


No image found

Sally Colella

Job Title: Receptionist

Joined: 2013

I previously worked in an office but had helped BUPA with activities. I decided I wanted to switch to a more caring role and felt this combined my office skills with my passion for care. Myself and my family live locally to the home so it felt like the perfect fit. I love my daily interactions with people of different ages, who come from all walks of life and have amazing stories to tell.


Zillah

Zillah MacPherson

Job Title: Receptionist

Joined: 2018

I have worked for BUPA since 2018. I was interested in having a career change in the care sector when I applied for the role at St Mark's Care Home. I knew people already working within the care and really wanted to try it for myself, and I am still here! I love the feeling of making a difference in people's lives and I get to meet so many different types of people. I live locally, so know Maidenhead really well, and spend my free time gardening, doing DIY or spending time with my four grandchildren.


Kerry

Kerry Eaton

Job Title: Housekeeping Team

Joined: 2007

Our housekeeping team comprise a dedicated group of friendly and familiar faces. Amongst long-standing colleagues, we have welcomed new members, who are enjoying their experience getting to know all the residents at St Mark’s. The team are dedicated to ensuring a clean, safe and healthy environment in the home. Aside from keeping our home shipshape, these superstars like to indulge in daily chats with residents.


No image found

Welna Nel

Job Title: Senior Care Assistant

Joined: 2023

I have worked in the care profession since 2010, at first locally in the community, before joining BUPA around a year ago. I absolutely adore helping people and care is my passion. I live locally to the home with my three children so my free time is mostly spent taking care of and spending time with them.


No image found

Sara Temar

Job Title: Care Assistant

Joined: 2018

I was first introduced to care work by my Auntie who also worked at St Mark's. I fell in love with the job role and am still here six years later! I really enjoy the family atmosphere in the home between the staff and the residents. I live locally at home with my two daughters and adore cooking for them and listening to music.


No image found

Bradley Clyde-Wiggins

Job Title: Senior Carer

Joined: 2022

I first started at St Mark's Care Home two and a half years ago. I actually got the job on my 19th birthday! I love coming in every shift and cheering the residents up.


Dave

Dave Tyson

Job Title: Maintenance Manager

Joined: 2004

I have been in maintenance for 45 years and have been with BUPA for 20 years. My favourite part of the job is making the residents smile, I love having a laugh with them and making their days a bit brighter! I live locally to the home and enjoy golfing in my spare time.


Kirstie

Kirstie Hanson

Job Title: Senior Activity Coordinator

Joined: 2018

I started working for BUPA six years ago. I previously worked as a teaching assistant, however after my Nan was diagnosed with dementia I wanted to learn how to support her and others in their daily lives. After doing some research I was so lucky this position became available and did not hesitate to join the team here at St Marks Care Home. I love making a difference in people's lives and adding happiness to their days. I live locally, and in my free time, I love spending time with my family, visiting London for theatre trips and camping.


Lauren

Lauren Hewitt

Job Title: Financial Administrator

Joined: 2016

I originally started as a carer for BUPA in 2016 and worked my way up in various roles to become the Financial Administrator. I love seeing our residents daily and making a difference in their lives. Due to my role, I also spend a lot of time with resident's friends and family which I massively enjoy. Outside of work, I am kept busy looking after my young son!


Maria

Maria Pravalici

Job Title: Unit Manager

Joined: 2022

I have been in the care sector since 2015 and started working for BUPA nearly two years ago. I absolutely love talking to the residents daily and getting to know more about their backgrounds and families. I live just around the corner from home and spend most of my time with my young boys. When they're not keeping me busy I love to travel and read.


No image found

Matthew Stevens

Job Title: Maintenance

Joined: 2022

I've been a part of the BUPA team for two years now and have held my current position for 6 months. I love my role at BUPA and have found a real passion for making the home run look the best it possibly can, whilst keeping things safe for staff and residents. I have recently become a dad to a beautiful baby girl and spend my free time living life to the fullest with my wife and baby. I'm a local to Maidenhead and love getting out in the area for good food and enjoying motorsports with friends.


No image found

Prabesh Gautum

Job Title: Care Assistant

Joined: 2011

I first started working at the home over 13 years ago! I live locally at home with my wife and children and love to spend my free time with them or play football with friends. The thing I love most about my job is connecting with and supporting residents and making them smile every day.


Frequently Asked Questions about St Mark's Care Home

What types of Care is St Mark's Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Mark's Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does St Mark's Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at St Mark's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Mark's Care Home to the centre of Maidenhead?

1.2 mile(s) as the crow flies, distance by road may be significantly further.