St Mark's Care Home

110 St Mark's Road, Maidenhead SL6 6DN
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9.5 112 Reviews
  • St Mark's Care Home, Maidenhead
St Mark’s, rated ‘outstanding’ in March 2019, is a purpose-built home welcoming adults in need of nursing, residential, dementia or palliative care. The home also offers short stays for those who are looking for a little respite or convalescence care.

The home is split into four areas, made up of three nursing floors and a dedicated dementia area which is pleasant and modern, each with dining rooms and lounges.

A secure garden ensures that residents can make the most of good weather, too.

Residents are welcome to relax in any part of the home and can enjoy a little pampering in the hair salon, catch up with family over a drink in the bar or read a book in one of the quiet lounges.

The activity rooms are where residents can get creative, and there is a reminiscence room for rediscovering memories. There is a good-sized garden for anyone who wants to take a stroll and an enclosed sensory garden which is great for residents living with dementia.

Meals are made using fresh ingredients and residents can choose to eat in privacy or in dining rooms that overlook the gardens. Mid-morning hot drinks and homemade cake is also available.

Residents’ voices are woven into everything the home does, thanks to the resident and relative committee.

Residents can still do existing hobbies here and are welcome to suggest something different to try, as a group or on their own. Many activities are organised for mental and physical stimulation, including musical afternoons, arts and crafts and bingo. Movie afternoons are popular and there is a mobile library.

For more information about life in the home, please visit their Facebook page: search 'Bupa UK St Mark's Care Home'.

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Care Provided by St Mark's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hazel Corrigan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for St Mark's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance.


  • Parking

  • Parking onsite.


St Mark's Care Home Reviews (112)

Total of 112, showing 41-60
9.5

St Mark's Care Home has a Review Score of 9.5 (9.474) out of 10, based on 36 reviews in the last 2 years. Over all time St Mark's Care Home has 112 reviews.

Overall Experience

  • 89
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Date Published

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Review from T K (Son of Resident) published on 25 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the Ascot Ward are always very helpful and mum is very happy being with them. Also, the reception staff are always very helpful and courteous. St Mark's is always clean and mum is always well presented when I see her.

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear that you and your mum are happy with the care she receives from us. It is lovely to hear words such as ''Helpful'' and ''Courteous'' to describe our staff. Thank you for choosing St Mark's to care for your mum.


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Review from Alan D (Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone of the staff was polite, kind and professional. The facilities and cleanliness were outstanding with every attention to detail. The quality of the food was five stars, both in the choices and quality. The medical was also exceptional and delivered with such understanding and professionalism.
The gardens were lovely to sit in to enjoy the fresh air and sunshine. I was really impressed that, even my bed was extended to take my long body! Would I recommend St Mark's - 100 per cent!

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you enjoyed your stay with us and enjoyed our food. It is nice to hear words such as ''Kind'' and ''Professional'' to describe our staff. Thank you for your recommendation.


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Review from J P (Husband of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the time my wide has been at St Mark's, I have experienced nothing but kind, friendly and helpful management and staff. My wife is settled, calm and never distressed. Help is always on hand. Her room and clothes are kept clean and tidy. Food and drink provided is excellent. My wife is entertained
well with fun activities such as art, music, books and exercise. Hairdressing and nails are also on-site. I am very happy my wife is at St Mark's and would not want her anywhere else.

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that your wife has settled in well at our care home and is liking some of the activities on hand and that you feel she is well cared for. Please let us know if there is anything we can do to make your wife's stay as comfortable as possible.


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Review from Alex M (Son of Resident) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were residents of St Mark's for nearly 3-years, until their deaths in early 2021, and I honestly could not have asked for better care for them. The staff are very caring and attentive and became friends to me and family to my parents. I honestly could not have asked for anything better
for their final years. Thank you all at St Mark's.

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. We are sorry for your loss, please accept our condolences. It is nice to hear that you felt your parents had the best care possible whilst in our care. Thank you for choosing St Mark's for your parents stay.


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Review from James M (Grandson of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my grandparents were residents of St Mark's for a number of years, and every time I visited, they were happy, clean and content. The care home is very clean, and the staff always accommodating and happy to help. I would highly commend St Mark's.

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear that you were happy with the care provided to both grandparents at St Mark's. Thank you for your recommendation.


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Review from C M (Friend of Resident) published on 10 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend, who lives at St Mark's, and it has always been a pleasant experience. The staff are happy, bright and very helpful. They always do all they can to help me and my friend. It’s a lovely place to be, and the home really is a warm and inviting place. Visiting feels safe and
conducted well. Very good communication from the home via email and phone.

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you are happy with your friend in our care and always had such a pleasant experience. It is always nice to hear that you feel safe when visiting. Please let us know if there is anything we can do to make your friends stay as comfortable as possible.


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Review from C C (Friend of Resident) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend, who has lived in the home for the past year, and St Marks has been outstanding in how they have handled the Covid-19 pandemic and making sure residents and safe within the home. We always visited our friend, and he always seems happy and bright. They look well looked after, and they
enjoy the food. The staff are always polite and present, and we always get regular updates. The home looks clean, and we feel our friend is very happy there. They have even said they are happy there.

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your friend is well looked after in our care and that they think so too. It is nice to hear words like ''polite'' and ''present'' to describe our care, please let us know if there is anything more we can do to make your friends stay more comfortable.


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Review from Edward C (Great-grandson of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great grandmother is well looked after and very happy at St Mark's; she only ever has nice things to say about her care and the staff. It was the best decision my family made moving her there. They meet all of her needs and keep the family informed of any changes to her health. I have been unable
to visit but keep in touch via regular video calls, and my great grandmother always looks happy.

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Grandmother in our care. We hope to continue providing your Grandmother with the best possible care.


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Review from Peter S (Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed with the home for a brief respite, and I have already recommended the home to friends and family and will be back next year. It is marvellous here, everything I ask for is sorted out straight away.

Reply from Amanda Barnes, Customer Service Adviser at St Mark's Care Home

We appreciate you taking the time to leave us your comments. It is so lovely to hear that you had such a positive experience in our home during your stay. We are looking forward to seeing you again.


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Review from Matthew H (Son of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My Dad was transferred here from a hospice at the beginning of December 2020 for end of life palliative care. At the time we were overjoyed that he was offered a bed at a Bupa ran home, but, we were left extremely underwhelmed by the experience.
- Care Assistants are over-worked. My Dad was actually
being showered whilst he was on the toilet.
- Poor internal procedures, in particular, during the initial care plan meeting where they missed asking my Dad about his wishes should his health deteriorate.
- Lack of empathy and responsibility from the Care Home Manager and some of her staff (it took them five days to send condolences when my Dad passed!)
- We raised a complaint and did receive an apology from the Care Home Manager over the mistakes which were made, but it was a very stressful time made much harder by their behaviour.
If anybody would need any information, I’m happy to answer any questions and/or share evidence of our experience.

Reply from Alison Horridge, Customer Advisor on behalf of the team at St Mark's Care Home

We are sorry to read your review and are aware that your complaint was addressed with our team back in December. We appreciate that this was a very stressful time and would like to apologise again.


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Review from Margaret M (Daughter-in-law of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Marks Care Home in Maidenhead has 4 residential units; 2 for general residents, 1 for dementia suffers and 1 for Alzheimer’s suffers. Both my mother-in-law (Alzheimer’s suffer) and father-in-law (dementia with early Alzheimer’s) became residents in 2017 until their deaths in early 2021, and the care
they both received was excellent, without fault. Watching someone with Alzheimer’s and dementia is horrendous, and the units for these illnesses could not have been better, the staff respected my in-laws, were patient and very caring. The care home always had events and activities for the residents, and family were always invited to a lot of them. We were always kept informed of their well-being and any issues. There is absolutely nothing negative I could say about St Marks Care Home in Maidenhead, and would 100% recommend them to anyone requiring short term respite stay, general residential stay or specialised residential stay for Alzheimer’s or dementia. Thank you to all the dedicated staff.

Reply from Penelope Kudelnitzky, Customer Service Adviser at St Mark's Care Home

Thank you for your kind words, and we are sorry for your losses. In the time your loved ones were with us, we are pleased to know that they received the best care possible and as a family, your minds were put at rest. Anyone who has had a relative or known a person with dementia is a very hard thing to experience, but with our dedicated staff and nurses, we strive to make them as comfortable as possible during their stay with us. Again condolences to you and your family


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Review from Jade H (Granddaughter of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, my grandmother was only with you for a short amount of time, but during her stay, I felt very happy with her care.
Due to current restrictions, I felt the staff were very supportive and went out of their way to help us connect and communicate with her.
I can't thank you enough for
making her final days as comfortable and caring as possible. We will all be forever grateful.

Reply from Melanie Cope, Customer Service Adviser at St Mark's Care Home

We are very sorry for your loss and would like to offer your our deepest condolences. We are so glad you felt the staff were supportive and helped you maintain ways to connect and communicate with your lovely grandmother. If there is absolutely anything we can do for you during this difficult time, please do let us know.


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Review from Nikki D (Daughter of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only a resident during the lockdown period from October 16th 2020, so my views are a little limited as I never got a chance to enter the home. However, I was able to see her and wave daily through the window, and Mum always seemed well cared for, always clean and tidy.
All staff members
and management were helpful, friendly and professional at all times. The manager and the unit managers worked wonders, always keeping me up to date with regular phone calls.
My mum did have a few issues during her time at St Mark's requiring to be transferred to the dementia unit, but we were always contacted to be advised, and each issue was dealt with to my satisfaction, and the transition to the dementia unit was treated with respect and dignity she deserved. Unfortunately, Mum passed away two weeks ago, and I would like to thank all staff and management for the care they gave to my lovely little mum during her stay.

Reply from Emily Wilson, Customer Advisor on behalf of the team at St Mark's Care Home

Thank you so incredibly much for sharing your lovely, kind comments with us. We are so very sorry for the loss of your dear Mum. Our thoughts are with you during this time, please accept our condolences. Please let us know if there is anything else we can do for you and your family.


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Review from C R (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a strange time to be writing a review for a care home (March 2021), when Government Covid regulations have prevented normal visiting for a year. The team at St Mark's have worked so hard to look after the residents and keep families connected. I've had regular newsletters, and they are always available
for a phone call for personal updates. A 'visiting pod' was built within days to allow for indoor visits through a window, as per regulations.


The care is excellent, compassionate and honest - I'm thankful my mother is at St Mark's. I'm looking forward to when I can visit again, and I know I will be welcomed by all the staff too. In normal times, they enjoy having the residents' families around.


Reply from Alison Horridge, Customer Advisor on behalf of the team at St Mark's Care Home

Thank you for your lovely review. It's always nice to hear words such as excellent, compassionate and honest used to describe our staff. We look forward to being able to welcome you to visit again soon.


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Review from G H (Grandson of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner's Grandmother was extremely happy here and well looked after. She could not have been in a better place; she loved the staff and felt at home. She loved her room and the garden and enjoyed feeling part of a family when we couldn't visit due to the pandemic.

Reply from penelope kudelnitzky, Customer Service Adviser at St Mark's Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. It is always nice to hear from family members feeling like their loved one is cared for and looked after and feels part of our family. Please let us know if there is anything else we can do for you or your family.


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Review from Julie L (Daughter of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way the staff have looked after my father since lockdown. Although we are unable to visit regularly, I trust this home with no reservations. He has been resident for over 5 years now and my inlaws, who were previously resident, were also cared for by all staff (not just clinical
staff) to a very high standard. I have no hesitation in recommending this nursing home for anyone who is looking for similar care. The only slight issue is BUPA's attitude to visiting is "cannot do" rather than adopting an enabling approach.

Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at St Mark's Care Home

Thank you for your feedback. We will discuss your feedback with the home manager to help us continually improve our service.


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Review from Sandra (Daughter of Resident) published on 9 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at St Mark's for over a year now and is extremely well cared for, the staff are lovely and friendly. I couldn't ask for her to be in a better place, especially at this time. I know she loves living at St Mark's and is really happy with the care she receives. The new manager has worked
wonders at the home, and we are kept up to date with regular emails and phone calls.

Reply from Emily Wilson, Customer Services Adviser at St Mark's Care Home

Thank you so much for taking the time to leave us such lovely comments. We are so pleased to hear that your mum enjoys staying at St Mark's care home, thank you for trusting us with her care.


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Review from G G (Son of Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown to my mother was excellent with staff often going out of their was to ensure she had everything she needed. The dedication of the staff is very professional and the quality of the care was outstanding. Thank you St Mark's.

Reply from Greta Narbutaityte, Customer Adviser at St Mark's Care Home

Thank you for such kind words. We are very happy to hear you can feel at ease with your mother in our care.


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Review from D L (Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is to congratulate the two at St Mark's Care Home for all the hard work in the past months to improve the garden of Windsor Suite. The garden was always very nice but now looks beautiful also hanging baskets and the front of home is so well cared for and I thought they both deserved praise
- Well done.

Reply from Greta Narbutaityte, Customer Adviser at St Mark's Care Home

Thank you for your review. We are glad to see the garden is already getting some positive feedback!


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Review from Teresa K (Daughter of Resident) published on 6 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to St Mark's BUPA Care Home, Maidenhead in February 2019.
She had been on palliative care in hospital. She was bed-bound, with dementia and could not do anything for herself. We thought she would never get out of bed again.
In the last six months being at St Mark's, my mother is now
getting out of bed, going to the dining room to eat, often feeding herself and now using a frame to walk a few steps, she also joins in with a lot of the activities they have there. This has happened with the love and care the staff have given to her.
St Mark's is an excellent nursing home.
I highly recommend it.

Reply from Greta Narbutaityte, Customer Adviser at St Mark's Care Home

Thank you for your praise, Teresa. We are so happy to hear about your mother's amazing recovery. Thank you for trusting us with her care.


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Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for St Mark's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.474 for St Mark's Care Home is calculated as follows: ( (267 Excellents x 5) + (106 Goods x 4) + (39 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 422 Ratings = 4.474

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mark's Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Mar 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Feb 2025

Spacious rooms available for nursing, residential and dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (1)

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Meet the Team (17)

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Hazel Corrigan

Job Title: General Manager

Joined: 2022

I first joined BUPA two and a half years ago after managing large pharmacy businesses previously. I absolutely adore helping others and getting to feel as if I have made a difference in their lives. At home, I am kept very busy looking after my two young daughters!


Madalina

Madalina Lovin

Job Title: Clinical Services Manager

Joined: 2018

I have worked for St Mark’s Care Home from 2016- 8 years now! I was promoted to Clinical Services Manager around 3 years ago. I enjoy being around people and socialising with our residents daily. I also enjoy working in a team with our fabulous staff, it feels great to accomplish something together! I am married and have a young daughter so adore doing anything as a family. I recently discovered a passion for gardening so try and do that as much as I can- weather permitting of course.


Domingo

Domingo Azavedo

Job Title: Chef Manager

Joined: 2021

I am a professionally trained chef with experience in restaurants all over the world! My brother-in-law recommended BUPA to me when I was looking for a new role. I love how closely I get to work with the residents and the fact that I get to have a positive influence on their lives. During my free time, I love to host barbeques for family and friends, enjoy both playing and watching sports and spending time with friends.


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Emma Moffat

Job Title: Resident Experience Manager

Joined: 2021

I first joined BUPA in March 2021 as a care assistant and started this role in December 2021. I previously worked for a large finance company but decided to take the leap into the care sector- something I had always wanted to try. I absolutely love meeting people from all walks of life and doing whatever I can to make residents feel happy and safe. I live locally with my husband and baby and love anything we do as a three, whether that be walking coffee and cake, or swimming.


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Andreea Stoica

Job Title: Unit Manager

Joined: 2022

I first started working for BUPA in February 2022 after one of my friends recommended the company. I have a background of 20 years of nursing experience and my passion is helping people and delivering the best care I can.


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Sally Colella

Job Title: Receptionist

Joined: 2013

I previously worked in an office but had helped BUPA with activities. I decided I wanted to switch to a more caring role and felt this combined my office skills with my passion for care. Myself and my family live locally to the home so it felt like the perfect fit. I love my daily interactions with people of different ages, who come from all walks of life and have amazing stories to tell.


Zillah

Zillah MacPherson

Job Title: Receptionist

Joined: 2018

I have worked for BUPA since 2018. I was interested in having a career change in the care sector when I applied for the role at St Mark's Care Home. I knew people already working within the care and really wanted to try it for myself, and I am still here! I love the feeling of making a difference in people's lives and I get to meet so many different types of people. I live locally, so know Maidenhead really well, and spend my free time gardening, doing DIY or spending time with my four grandchildren.


Kerry

Kerry Eaton

Job Title: Housekeeping Team

Joined: 2007

Our housekeeping team comprise a dedicated group of friendly and familiar faces. Amongst long-standing colleagues, we have welcomed new members, who are enjoying their experience getting to know all the residents at St Mark’s. The team are dedicated to ensuring a clean, safe and healthy environment in the home. Aside from keeping our home shipshape, these superstars like to indulge in daily chats with residents.


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Welna Nel

Job Title: Senior Care Assistant

Joined: 2023

I have worked in the care profession since 2010, at first locally in the community, before joining BUPA around a year ago. I absolutely adore helping people and care is my passion. I live locally to the home with my three children so my free time is mostly spent taking care of and spending time with them.


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Sara Temar

Job Title: Care Assistant

Joined: 2018

I was first introduced to care work by my Auntie who also worked at St Mark's. I fell in love with the job role and am still here six years later! I really enjoy the family atmosphere in the home between the staff and the residents. I live locally at home with my two daughters and adore cooking for them and listening to music.


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Bradley Clyde-Wiggins

Job Title: Senior Carer

Joined: 2022

I first started at St Mark's Care Home two and a half years ago. I actually got the job on my 19th birthday! I love coming in every shift and cheering the residents up.


Dave

Dave Tyson

Job Title: Maintenance Manager

Joined: 2004

I have been in maintenance for 45 years and have been with BUPA for 20 years. My favourite part of the job is making the residents smile, I love having a laugh with them and making their days a bit brighter! I live locally to the home and enjoy golfing in my spare time.


Kirstie

Kirstie Hanson

Job Title: Senior Activity Coordinator

Joined: 2018

I started working for BUPA six years ago. I previously worked as a teaching assistant, however after my Nan was diagnosed with dementia I wanted to learn how to support her and others in their daily lives. After doing some research I was so lucky this position became available and did not hesitate to join the team here at St Marks Care Home. I love making a difference in people's lives and adding happiness to their days. I live locally, and in my free time, I love spending time with my family, visiting London for theatre trips and camping.


Lauren

Lauren Hewitt

Job Title: Financial Administrator

Joined: 2016

I originally started as a carer for BUPA in 2016 and worked my way up in various roles to become the Financial Administrator. I love seeing our residents daily and making a difference in their lives. Due to my role, I also spend a lot of time with resident's friends and family which I massively enjoy. Outside of work, I am kept busy looking after my young son!


Maria

Maria Pravalici

Job Title: Unit Manager

Joined: 2022

I have been in the care sector since 2015 and started working for BUPA nearly two years ago. I absolutely love talking to the residents daily and getting to know more about their backgrounds and families. I live just around the corner from home and spend most of my time with my young boys. When they're not keeping me busy I love to travel and read.


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Matthew Stevens

Job Title: Maintenance

Joined: 2022

I've been a part of the BUPA team for two years now and have held my current position for 6 months. I love my role at BUPA and have found a real passion for making the home run look the best it possibly can, whilst keeping things safe for staff and residents. I have recently become a dad to a beautiful baby girl and spend my free time living life to the fullest with my wife and baby. I'm a local to Maidenhead and love getting out in the area for good food and enjoying motorsports with friends.


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Prabesh Gautum

Job Title: Care Assistant

Joined: 2011

I first started working at the home over 13 years ago! I live locally at home with my wife and children and love to spend my free time with them or play football with friends. The thing I love most about my job is connecting with and supporting residents and making them smile every day.