Bridge House Nursing Home

64 High Street, Twyford, Reading RG10 9AQ
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9.7 43 Reviews
  • Bridge House Nursing Home, Reading
At Bridge House, Established in 1979, they help their residents maintain their independence and dignity, whilst ensuring their needs and expectations are fully met.

They believe that being independent means having the freedom of choice and flexibility over how the day is spent. This extends to the time of rising and retiring, when and where meals are taken and whether the individual wishes to participate in spontaneous or pre-planned events, within the Home or wider community.

Working closely with families and professionals is fundamental in delivering and maintaining the required level of health and well-being. They also appreciate how important it is that residents retain close relationships with their family and friends. Bridge House's comprehensive care provision is designed to deliver skilled, professional and individually planned nursing care in an unobtrusive manner.

At Bridge House, they are committed to employing highly trained professionals in every field, from the nursing and catering staff, through to the management team. Each individual works to ensure that residents can enjoy their chosen lifestyle in a relaxing and tranquil environment. The accommodation and facilities have a blend of all the comforts of living in a period country house together with a state-of-the-art annex where every facility has been constructed to 21st Century Standards.

Across Bridge House, Bridge Court and Bridge Park a range of care needs can be catered for. They can accommodate independent and assisted living within their retirement village Bridge Park. Bridge House offers specialist residential and nursing dementia care and Bridge Court offers residential and nursing care to residents who are cognitively well. Rehabilitation care can also be provided within both Bridge Court and Bridge House with physiotherapists on hand daily.

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Care Provided by Bridge House Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Stoneman (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Bridge House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,775 – £2,100
    • Self-Funded Residential Dementia Care £1,775 – £2,100
    • Self-Funded Nursing Care £1,775 – £2,300
    • Self-Funded Nursing Dementia Care £1,775 – £2,300
    • RESPITE Self-Funded Residential Care £1,775 – £2,100
    • RESPITE Self-Funded Residential Dementia Care £1,775 – £2,100
    • RESPITE Self-Funded Nursing Care £1,775 – £2,100
    • RESPITE Self-Funded Nursing Dementia Care £1,775 – £2,100

  • Weekly charges exclude FNC
  • (these prices are only a guideline, please contact Bridge House Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Usually open visiting, during Covid a booking system is in place.


  • Parking

  • Parking onsite.


Bridge House Nursing Home Reviews (43)

Total of 43, showing 1-20
9.7

Bridge House Nursing Home has a Review Score of 9.7 (9.715) out of 10, based on 26 reviews in the last 2 years. Over all time Bridge House Nursing Home has 43 reviews.

Overall Experience

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Date Published

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Review from Vicky C (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were faultless - kind, reassuring and Mum's stay achieved what was needed, to rebuild her strength, following recent illness. Food outstanding. Room very comfortable, although there were issues & the underfloor heating results in the room being too hot and then too cold.

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Review from Sarah S (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother appreciates the house and garden, the biggest plus of Bridge House (and its stand out feature) is the staff. They are unfailingly kind, committed and understanding of my mother's condition. I have never seen a single member of staff be anything other than compassionate and professional
even under trying circumstances. There is a team spirit and a sense of fun. Dementia team are exceptional.

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Review from Joanna P (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you so much for all your help getting my dad back on his feet. After struggling with walking due to his hip popping out twice after a total hip surgery. He's now fitter and more agile than he's been in years.
We've always felt so welcomed and happy with all the staff who work so hard and are
always smiling.

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Review from Margaret B (Respite Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A pleasant experience when unwell made possible by caring staff. I shall be sorry to leave after having excellent physio.

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Review from Dona W (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was, at times when his dementia got worse, very difficult to cope with, the staff were extremely patient and kind with him and dealt with him excellently with so much kindness and professionalism, l can't think of anywhere else l would have wanted him to be in. They provided care and attention
and lots of entertaining things all the time he couldn't get bored there. Their care was exceptional, l owe a big thanks to all the staff, also you are made so welcome every time you visit your loved one.

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Review from Mark N (Son of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Bridge House Nursing Home for ten weeks until November 2023. The room was clean and well-appointed and had a lovely view of the extensive gardens, which are really beautiful.
The staff were really friendly, kind and patient. The food is excellent and varied and they are very flexible
in the kitchen and will prepare an alternative if required. The nurses were really patient and kind and always looked after my mother with great attentiveness. The local GP came out each week and reviewed her and her drug programme which helped a lot.
There are plenty of staff around and there is always someone to talk to if you have any questions which is important. I had every confidence in the environment that was created in the home and I am glad that my mother was comfortable and happy in the home.

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Review from Norman S (Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received was very good.
The menus for meals are good.
The care staff are very good.
The nursing staff are good.
The room is good size.
The en-suite bathroom.
The reception is very kind and thoughtful.
The physical therapy is excellent.
Overall, residents are very friendly and positive,
helping each other.
The cleaners are interested in a chat when keeping clean and tidy.
I was very happy spending 51 weeks.
Getting ready to return home.
Top-notch.
Five stars.

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Review from C R (Wife of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a stressful six weeks in hospital and rehabilitation unit, my husband had made no progress in mobilising after having surgery for a hip fracture.
He had a history of stroke fifteen years ago which had left him with right leg weakness and additionally, unable to speak.
The staff and physio
team at Bridge House Nursing Home quickly established respectful and caring communication with him and with excellent staffing levers (especially of physios), it only took four weeks to regain safe walking. Thank you to all involved.

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Review from Ian H (Husband of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge Court accommodation is excellent, the family room nearby is comfortable, and admission was seamless with super efficient staff and knowledgeable nursing staff.
Day and night nursing and healthcare support were excellent; all in all, making my wife stay very comfortable - thank you all.

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Review from Simon C (Son of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I are very happy indeed with the standard of care provided at Bridge House, where we have three relatives who are residents. The staff are wonderful - very kind caring and compassionate - and the facilities seem to us to be fine. Communication is excellent, real efforts are made to entertain
the residents and the staff seem to me to be very responsive to their individual needs.
My only (minor) comment is that two of our relatives find the music constantly playing in the public rooms to be very wearing - it's great when the conservatory is open and they can 'escape', but this is not always the case. I think it would be worth reviewing whether music should be played as much as it is.

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Review from Linda W (Daughter-in-law of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner's mother came to you with many physical issues, being discharged from a hospital near her during Covid. She was isolated and restored to full health and is now in Bridge House Nursing Home.
The first time I came to your home I thought I would come here. As a past manager/nurse in both EMI
ward and day hospital, I was so impressed with the physical, social and as she was so anxious, her psychological care. That this very independent character says she is so happy makes her family and friends happy too. Thank you and the staff who perhaps do not realise how good they are.

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Review from Emma C (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge House Nursing Home always has a very happy cheery feel to it. The staff are all very caring and make families feel very welcome and included. There are lots of activities for residents throughout the week, helping them to interact and join in, which is so important.

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you so much for your kind words and this lovely review!


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Review from Kate F (Daughter-in-law of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing care has been wonderful, really on the ball and has restored my mother-in-law to health.
Lots of entertainment choices and no complaints regarding the food.
Beautiful surroundings, and sitting in the garden in the summer was a delight. Carers are always helpful and willing to get my mother-in-law
in a nice spot.

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you so much for your kind words and this lovely review. We are so pleased your loved one is happy at Bridge House.


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Review from M E (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care provided is very good however there are some improvements needed eg the better training of some carers and the infrastructure (building). The services provided are very good for residents, but for residents who prefer the quiet of their own room, constant noise and music playing in
open areas can be really upsetting and annoying. There could be more quiet areas for residents to retreat to when desired eg. in the conservatory, but if it's raining the roof leaks and so the room becomes unusable. Attention to detail could be better eg. if a soft diet is required, the kitchen should prepare the meals accordingly. Some of the food served is not of the highest standard and lacks sauces or flavours to make the dishes more enjoyable, there is a tendency to frequently serve Indian spiced foods eg. soups. I would still recommend Bridge House House Nursing Home and suggest that more individualised care be provided as much as possible. This is what could make the home outstanding!

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you for your review. We have now made repairs to our leaky roof and we taken note of the constructive points mentioned.


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Review from S B (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has now spent four years at Bridge House and is still a resident in the nursing home. My mother suffers from Dementia. I cannot have enough words to say just how amazing the nursing home is.
Bridge House does not feel like a nursing home at all, at Bridge House it is amazing! They have music
playing, it's bright and light, residents are cared for and the staff really knows them inside and out.
What their likes and dislikes are, what makes them laugh, who they get on with and what they love to eat etc. My mother is so happy and she is always beautifully clean and dressed and cared for. The dining room and food is fantastic and residents' relatives are made welcome, the staff are bright and there are always activities going on.
The home is also small and cosy in numbers as well as feel and you have the sense that there is a real family feel.
I don't know what we would do without Bridge House caring for my lovely mother at 95 years!

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you so much for this wonderful review! We are are so pleased you are happy with the care we provide at Bridge House and it's beautiful set up!


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Review from K B (Son of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Bridge House for my mother's dementia care because of the high standards it reflected and how they genuinely cared for their guests and kept them real and treated them with respect. Management changed though and standards declined and our concerns for the program of care were growing. However
with a further change of management and a new team we have now seen a real change over the last few months and not only have we seen a return to the Bridge House we had originally seen, but a team that now seems to go beyond that. The bottom line of this is the homely feel and comfort reflected in my mother when we visit.

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you so much for your kind words and this lovely review. We are so pleased your mother is settled and happy at Bridge House!


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Review from Patricia G (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at Bridge Court is happy and relaxed. The staff are excellent and attentive. The home appears well run. My mother is very content and satisfied living there. She feels her every need is catered for.

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you so much for this lovely review, we are so pleased your loved one is happy at Bridge House.


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Review from Karen M (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has Alzheimers and has very high care needs. He has been a resident at Bridge House since October 2022. I can quite honestly say that the care that he receives is absolutely excellent.
Bridge House itself is set in beautiful surroundings with a lovely friendly atmosphere. There is a terrific
care team who always have the residents needs at the front and centre of all that they do.
There is a regular programme of activities and all residents are encouraged to participate in these where they can.
The nursing staff have an excellent grasp of each residents care packages and are very perceptive to any changes that may require further medical attention. They work very closely with the local doctors surgery which means speedy medical investigation is available when required. This is very reassuring.
Relatives and friends are made to feel very welcome when they see their loved ones and there are no restrictions on when you can visit.

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you so much for this amazing review and your kind words of appreciation for our staff team. We are so pleased you are happy with Bridge House!


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Review from Alison R (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Bridge House for over two years now; it has had its ups and downs over this time.
The staff have generally been amazing with her.
But since the last home care manager has arrived, things have definitely improved.
I have been impressed with the entertainment and activities;
this has increased my mother’s mental stimulation massively.
Visiting zoo times, beach days, art activities and some lovely singers to name a few.
I really understand the staffing difficulties, especially since the catastrophic Brexit vote.
But at the moment, Bridge House has some wonderful staff, from the nursing staff to maintenance and grounds staff, reception and, of course, all importantly, all the wonderful care staff.
Just recently they have also opened a little cafe, that can be used by all blue light staff for a hot drink and a snack.

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you for your review of Bridge House. We are so pleased you have noticed the improvements, and we thank you for your continued support!


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Review from Amanda P (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Bridge Court for nearly four years now. My sister and I visit on a regular basis and are both extremely happy with the care our mother is currently receiving. The home is under excellent management. Both the head and deputy head are hands-on with the residents and ensure they communicate
regularly with relatives. They have built up a top-class team of nurses and carers, and we know that our mother is in safe and capable hands. Since Covid, activities are now back up and running organised by a dedicated team of staff, who are committed to providing a stimulating programme for residents both in groups and one-to-one. Catering, maintenance and cleaning standards are high, and reception is always welcoming and helpful. Thank you.

Reply from Rachel Stoneman, Manager at Bridge House Nursing Home

Thank you so much for your kind words and this wonderful review!


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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Bridge House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.715 for Bridge House Nursing Home is calculated as follows: ( (232 Excellents x 5) + (59 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 305 Ratings = 4.715

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bridge House Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Rachel

Rachel Stoneman

Job Title: Home Manager

Joined: 2022

Rachel studied to be a nurse in Wales and qualified in 2015. She had a varied role as a nurse, starting in the burns intensive care unit in Swansea, moving to young adults with complex care needs and then into acute emergency care in Wexham Park.


Rachel found her passion for dementia care when joining a nurse bank team in a local care home whilst working as an acute care nurse. This inspiration has seen Rachel transfer her skills, working in care home management since 2018.


Rachel joined Bridge House in July 2022 and has made a big impact so far, Bridge received a GOOD overall in the CQC inspection in November 2022. Rachel has an honest, transparent, and respectful leadership style and is passionate about delivering high-quality person-centred care to the residents living in the community at Bridge House.


In Rachel’s spare time, she enjoys gardening, running and travelling.


Frequently Asked Questions about Bridge House Nursing Home

What types of Care is Bridge House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bridge House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bridge House Nursing Home have?

There are 52 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Bridge House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bridge House Nursing Home to the centre of Reading?

4.5 mile(s) as the crow flies, distance by road may be significantly further.