Glebelands

Woolf Drive, off Acorn Drive, Wokingham RG40 1DU
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9.7 68 Reviews
  • Glebelands, Wokingham
Glebelands Care Home in Wokingham is one of the most impressive homes for older people in the county of Berkshire. The care home provides highest quality residential care and nursing care in a beautiful setting.

A stunning Grade II listed building set within its own beautiful and expansive grounds, the home not only delivers exceptional residential and nursing care to its residents, it also provides an exceptional quality of life and sense of well-being.

The location of the home exceeds all expectations, with rolling neatly trimmed meadows surrounded by wildlife filled woodlands, the residents often wake up to bird song and views of roaming deer.

Despite this rural feel and sense of living deep within the countryside, it is just a short walk from the heart of the charming market town of Wokingham; ensuring many of the residents are frequent visitors to the tea shops and cafes which they enjoy with their loved ones or fellow residents and staff from the home.

Glebelands Care Home in Wokingham does not deliver care and support to those living with dementia instead focusing on providing exceptional residential and nursing care. The Glebelands is well respected by local healthcare professionals, enjoying an excellent reputation and has a highly coveted “Good” rating from the Care Quality Commission (February 2022); the home also enjoys a high degree of satisfaction from its residents and their loved ones.

The lifestyle of residents is a key focus, which is why they only offer a full-time activity programme but also a range of well–being activities such as hand and foot massages and aromatherapy. These have proved just as popular over the years with residents enjoying trips out, quizzes, wildlife interactions or film nights.

If you think that you or a loved one may soon need care pop in for a chat and find out what the Greensleeves difference really is.

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Care Provided by Glebelands

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Doina Hirta (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Glebelands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,750
    • Self-Funded Nursing Care £2,378 – £2,528
    • RESPITE Self-Funded Residential Care £1,600 – £1,750
    • RESPITE Self-Funded Nursing Care £2,378 – £2,528

  • Average weekly fees are £1,970.00 as at 1st April 2024)


    Exact fees depend on the specific care requirements of each individual following assessment.
  • (these prices are only a guideline, please contact Glebelands to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Glebelands Reviews (68)

Total of 68, showing 21-40
9.7

Glebelands has a Review Score of 9.7 (9.727) out of 10, based on 19 reviews in the last 2 years. Over all time Glebelands has 68 reviews.

Overall Experience

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Review from Anita R (Daughter of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Glebelands for four years. During this time, my father was cared for by professional and caring staff. The activities staff ensured my father (blind) was included in all activities, both internal and external. My father became poorly in November 2022 and passed away. The
care he received was exceptional. The staff ensured he was not left alone at any time at the end of his life. We cannot express our thanks enough. Thank you Glebelands you are exceptional.

Reply from Doina Hirta, Home Manager at Glebelands

Thank you so much for your kind words. We greatly appreciate your nice comments and we will share them with our staff.


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Review from Anne C (Friend of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear friend was in Glebelands from 2020 to 2022. My impression overall was that the staff are very caring and do all they can to make a resident's stay as enjoyable as possible. They were always helpful to me if I made a request and during the pandemic, it was reassuring to know that they did everything
they could to ensure the safety of the residents. My only criticism would be that it wasn't made totally clear to my friend when she moved to Glebelands, that she would have to be in isolation for two weeks as she had come from a hospital during the pandemic.

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Review from Keith B (Son of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff take a real interest in my mother and clearly care about her. She is cared for and treated with compassion and respect as an independent adult despite her dementia and frailness. Also, despite being mainly bedridden, she has excellent care to avoid bedsores etc. and is given the patience to
enjoy eating.

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Review from Martina S (Friend of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing, caring ethos backed up by superb professionalism from all staff.
Individualised care including wonderful nursing care depending on residents' own needs.
Visitors are happily received at all times and made to feel extremely welcomed and listened to.
My dear friend's last few days were filled
with care, dignity and love.

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Review from Roger K (Respite Resident) published on 8 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Glebelands for a period of respite during June 2022. The level of care is wonderful. All members of the staff are fantastic. They are so caring and friendly, not only with Mum but with the family as well. The food is freshly cooked and very nutritious and varied. In terms of cleanliness,
Glebelands is spotlessly clean throughout. It was a great experience. Thank you to all of you at Glebelands.

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Review from M C (Daughter of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The dedication and care the staff provide are outstanding. It's comforting to see the same staff when visiting, as this is beneficial to the residents. All the staff do their utmost to make life in the care home environment as enjoyable as possible. Should one have any concerns or questions, these are
dealt with efficiently. I'm sure we all appreciate the difficult and challenging work taking care of our loved ones entails, and we are truly grateful. Our family would highly recommend Glebelands to anyone facing the difficult decision of ensuring the best care available for their loved ones.

Reply from Doina Hirta, Home Manager at Glebelands

Thank you for your lovely review. I will pass on your kind words to all our staff.


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Review from Margaret W (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received at Glebelands was excellent. The carers and nursing staff adjusted to her needs and the end of life care was exemplary. They have a very difficult job and do it with such professionalism.

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Review from Mark T (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Glebelands for the last 8 weeks since being released from hospital. His care and nursing needs are significant and frequent. We have been delighted by the care and compassion shown by so many staff which has greatly reassured him that he is in the right place for the last few weeks
or months of his life. Nothing has been too much trouble and the team have worked hard to liaise with other medical professionals to manage his needs and keep him where he wants to be - which is at Glebelands!

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Review from Carolyn N (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was always cared for well and treated with dignity and respect by the Glebelands staff. It wasn't always easy during the pandemic, but they made things as good as possible in the circumstances. As mum deteriorated in the last few months of her life, she was made as comfortable as possible
and I am very grateful to the Glebelands staff for looking after her.

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Review from Kathryn P (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for, food is generally excellent, there is a good variety of activities including some trips out which have been popular. Staff are caring and work hard. Reception staff are always welcoming and helpful.

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Review from I H (Granddaughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I really feel the care at the home has gone significantly downhill. When my Grandma first went to Glebelands about five years ago we were really happy with the care she received. However, in the last two and a half years I’d describe their attitude as neglectful at best.
We noticed that she was becoming
increasingly forgetful and asked staff to refer her for a memory assessment. Fast forward to Jan 2022 and this had still not been done. In the meantime, my Grandma’s memory had deteriorated to the point that hospital staff were shocked she was without a diagnosis in Feb. We have since had her assessed and found she does not know the date, who the prime minister is, or the year and is not competent to make decisions regarding her care. How did trained care staff miss this? Now she is ineligible for certain treatments due to the severity of her illness.

Reply from Doina Hirta, Home Manager at Glebelands

Thank you for your review. We are sorry that this has caused you distress. We would like to offer our reassurance that the necessary referrals were made in August 2021 and followed up on a regular basis however, unfortunately, we are not able to influence GP decisions, or expedite NHS waiting lists.


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Review from Gill H (Daughter of Resident) published on 10 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Seems to be well run but there seems to be a bit of a problem with handover communication between staff in that there is sometimes a delay in actioning requests for medication, which my father needs. Overall, the staff are very caring, so I think this is a systems problem, which could perhaps be improved
- perhaps writing in a handover diary?

Reply from Dorina Andanuta, Acting Home Manager at Glebelands

Thank you very much for your feedback. We greatly appreciate your kind comments and recognising our caring staff. In our communication with staff, we use both written and verbal handovers. We appreciate your comments on medication, and we are reliant on the response times from the GP and delivering pharmacy service in relation to medication, and we are sorry if the pharmacy service is slower than expected. Our Acting Manager is always happy to discuss any aspect of care with families if they would like to contact her.


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Review from Ann B (Daughter of Resident) published on 9 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff seem very caring but very busy. The home is very clean and well maintained. After some initial difficulties, my mother seems happy there and is looked after well. There have been some issues with overly spiced food, and problems with missing laundry, which hasn't been addressed promptly, but
overall, I think my mother is safe and well cared for.

Reply from Dorina Andanuta, Acting Home Manager at Glebelands

Thank you very much for your kind comments about Glebelands. We do try to cater for the food preferences of all residents, and there is always a choice of options for each meal. We recognise that some people do not enjoy spicy foods, while others do like them, and so we try to offer both options. In addition, if anyone doesn’t not fancy what is on the menu, our Chef is always happy to provide an alternative. We are sorry if laundry is a concern, and if there is a problem in this area, please contact the acting manager, who will look into this. Our Acting Manager is always happy to discuss any aspect of care with families if they would like to contact her.


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Review from Chrissie B (Daughter of Resident) published on 26 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad receives very good care and is very happy with his accommodations. He has been very unwell in the last year and the home has informed me of changes to his condition and medication. They have been very helpful and supportive to dad and us.

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Review from Sue R (Daughter of Resident) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment Mother excitedly arrived at Glebelands Care Home she was home. Mother's family grew over-night; her friendships blossomed and her diary was eventful. The Glebelands team are the loveliest people you'll ever meet. Their loving care and dedication of Mother was exceptional at all times. Mother's
independence in the earlier years to the seamless transition to full nursing care at the end of Mother's life, the Glebelands team were professional, dedicated and exemplary. Mother loved Glebeland's Summer Parties, the trips out to lovely venues in the 007 minibus, the in-house entertainments of every variety, the elegance of the magnificent building and her exquisite bedroom. Family and friends loved visiting Mother and were always made to feel welcome. The nursing, administration and care teams know that Mother's family are considering Glebelands for themselves one day! To ALL of the Glebeland's staff that cared for Mother... you know who you are, thank you with all my heart.

Reply from Dorina Andanuta, Deputy Manager at Glebelands

Thank you so much for your review. The Glebelands team are dedicated and really appreciate your wonderful comments.


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Review from Catherine B (Daughter of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother joined Glebelands for respite care in the winter of 2016 and the Glebeland's staff welcomed her with open arms. She thus began a wonderful 5-year journey with them. In Mother's words, she had the most beautiful room in the residence. She had a top room with windows, this was important because
as a lifelong ornithologist and wildlife artist, nature was vital to her sense of well-being. She also had a window seat in the gorgeous dining room and attended weekly events which kept her life rich and full. The residence has extremely professional management and staff and we have always been certain of Mother’s happiness and safety. Sadly, in recent months, Mother’s health deteriorated as old age caught up with her. Her daily carers were supportive. In closing, we could not recommend Glebelands more highly. As her daughter, I have always been confident that she was loved and cared for.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you so much for your kind words. We greatly appreciate your comments which we will share with our staff at Glebelands.


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Review from P B (Daughter of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum had been in the home for about four and a half years she was happy and content. The carers were always on hand to help with any problems and nothing was too much trouble.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you for your review and kind words. We will pass your comments to our staff.


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Review from R S (Wife of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was a resident for just one month before he died. He was very weak when he arrived at Glebelands, he was reassured and was made comfortable immediately and received excellent nursing care until the end of his life. I was kept up to date with the changing situation, which due to covid-19,
made things more difficult for residents and relatives. He was treated with respect and dignity, which I very much appreciated.

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Review from Jaya G (Wife of Resident) published on 18 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Glebelands in March after being given weeks to live after a diagnosis of brain cancer. We were made to feel welcome (pre Covid). Despite my husband having already mostly lost his ability to speak, the staff made every effort to get to know him as a person and us as a family.
We even had a "wedding ceremony" so he could see our daughter get married. When Covid closed the home, we were devastated, but the staff took excellent care of my husband as he deteriorated. Everyone who looked after him was so caring and made sure we were kept updated as he declined. He passed away peacefully five months later; we were all with him at the end, playing his favourite music. The kindness and compassion of everyone on duty that day were truly commendable.
We are very grateful for the care my husband received in his last months. The enforced separation was very hard as we knew that he didn't have long but we understood the reasons for it. The manager and the team did an amazing job given the circumstances.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you, Jaya for your kind words. During these challenging times it is very encouraging for us all to hear that our staff have assisted both the people we are caring for and their loved ones in such a positive way. We really appreciate your review.


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Review from P W (Sister of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in Glebelands Nursing Home for 10 days of palliation care at the end of her life. She was very poorly, and we (her family) were happy to find full-time nursing care for her with daily visits by the district nurse (and supplemented by the Sue Ryder PCN when needed). I can't speak too highly
of our experience; peace and quiet, some of her things around her and good food when she could eat. We (family and friends) could visit at any time and were made welcome and looked after, cups of tea and occasional meals. Such kindness brings tears to my eyes as I write. I couldn't wish for a better end.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Glebelands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Glebelands is calculated as follows: ( (176 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 227 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glebelands is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (7)

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Doina Hirta

Job Title: Home Manager

Hi, my name is Doina Hirta, the home manager of Glebelands Care Home. Our aim is to provide everyone with a secure, relaxed, and homely environment.


All our staff strive to ensure the individuality and privacy of residents in which their care, well-being, and comfort are of the utmost importance. Staff are understanding of the ever-changing needs of our residents and encourage everyone to remain individual within a warm and caring atmosphere. My team and I are always on hand for a natter and impromptu joke and laugh!


We are proud of our Home and its beautiful surroundings and we would all like you, your family, and friends to enjoy with us its warm and friendly atmosphere. We look forward to meeting you soon ….


Dorina

Dorina

Job Title: Deputy Manager

Joined: 2015

As deputy manager, I always take a very hands-on approach, due to my background in nursing. I’ve had over 20 years’ experience, and I believe in going above and beyond for our residents. For me, it’s important to support the whole team in providing the best care possible.


Andy

Andy Wilson

Job Title: Family Liaison Manager

Joined: 2018

I feel privileged to support and reassure both residents and their families with their journey when joining the Glebelands’ community. When I’m not at work I love spending time with my partner and my dog Floyd or enjoying a round of golf.


Dave

Dave

Job Title: Activities Assistant

Joined: 2015

After working as a Care Assistant I was offered a role of Activities Coordinator two years ago and I haven’t looked back. My job is my passion - I’m always dressing up and smiling, really getting to know people and supporting them through humour.


Debbie

Debbie

Job Title: Senior Care Assistant Team Lead

Joined: 2017

I am completely dedicated to the care industry, having worked in it for 30 years. I love what I do, helping our residents to enjoy the next chapter of their lives. I’m always willing to lend a hand and to keep everyone motivated! To see the residents enjoying themselves brings a smile to us all, and makes my job worthwhile.


Glen

Glen

Job Title: Maintenance Manager

Joined: 2014

Since joining Glebelands I have been looking after our beautiful grade 2 listed building with the rest of my team. My job is not just about solutions, but also about making each room personal and unique to each resident. I take pride in my work, but my focus is on helping the residents feel that this is their home.


Eva

Eva

Job Title: Housekeeper

Joined: 2013

I have worked here for 7 years now, helping to make the house feel like a home for our residents by keeping it clean, tidy and safe. It’s like a family, I am always chatting with the residents while I work, and they share their memories and family pictures with me.