Glebelands

Woolf Drive, off Acorn Drive, Wokingham RG40 1DU
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9.7 68 Reviews
  • Glebelands, Wokingham
Glebelands Care Home in Wokingham is one of the most impressive homes for older people in the county of Berkshire. The care home provides highest quality residential care and nursing care in a beautiful setting.

A stunning Grade II listed building set within its own beautiful and expansive grounds, the home not only delivers exceptional residential and nursing care to its residents, it also provides an exceptional quality of life and sense of well-being.

The location of the home exceeds all expectations, with rolling neatly trimmed meadows surrounded by wildlife filled woodlands, the residents often wake up to bird song and views of roaming deer.

Despite this rural feel and sense of living deep within the countryside, it is just a short walk from the heart of the charming market town of Wokingham; ensuring many of the residents are frequent visitors to the tea shops and cafes which they enjoy with their loved ones or fellow residents and staff from the home.

Glebelands Care Home in Wokingham does not deliver care and support to those living with dementia instead focusing on providing exceptional residential and nursing care. The Glebelands is well respected by local healthcare professionals, enjoying an excellent reputation and has a highly coveted “Good” rating from the Care Quality Commission (February 2022); the home also enjoys a high degree of satisfaction from its residents and their loved ones.

The lifestyle of residents is a key focus, which is why they only offer a full-time activity programme but also a range of well–being activities such as hand and foot massages and aromatherapy. These have proved just as popular over the years with residents enjoying trips out, quizzes, wildlife interactions or film nights.

If you think that you or a loved one may soon need care pop in for a chat and find out what the Greensleeves difference really is.

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Care Provided by Glebelands

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Doina Hirta (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Glebelands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,750
    • Self-Funded Nursing Care £2,378 – £2,528
    • RESPITE Self-Funded Residential Care £1,600 – £1,750
    • RESPITE Self-Funded Nursing Care £2,378 – £2,528

  • Average weekly fees are £1,970.00 as at 1st April 2024)


    Exact fees depend on the specific care requirements of each individual following assessment.
  • (these prices are only a guideline, please contact Glebelands to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Glebelands Reviews (68)

Total of 68, showing 41-60
9.7

Glebelands has a Review Score of 9.7 (9.727) out of 10, based on 19 reviews in the last 2 years. Over all time Glebelands has 68 reviews.

Overall Experience

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Review from Eric M (Husband of Resident) published on 9 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent the last days of her life being cared for in and by the staff at Glebelands. She could not have been in a better place for the final weeks of her life. In addition to the lovely building and grounds, all the team we dealt with showed the greatest care and sympathy for the situation that
my wife and family were enduring. Nothing was too much trouble for them. At times it seemed as though there was a shortage of staff but that did not prevent them giving their attention and care they had shown throughout the time my wife was in the home.

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Review from M A P (Sister of Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, my brother is looked after very well. Because of his sensory needs communicating with him is very difficult, but the staff try very hard to overcome this.
My only criticism is his trousers are washed nearly every day which is unnecessary as he is not incontinent.

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Review from Susan G (Wife of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The moment you walk through the entrance, the warmth of friendly greetings by the nurses, carers, office and kitchen staff who are looking after the residents in every way, makes you feel assured that your loved one is being well looked after.
It is always clean and bright and there is almost always
something happening to keep the majority of the residents happy and secure.

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Review from Adrian R (Son of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and grounds. Efficiently run by competent staff. All grades of staff are friendly and approachable. Excellent nursing care.
It's such a difficult task finding suitable care facilities for a loved one and then trusting them with that care. What makes the difference for me is not just seeing
the care being provided but the way the staff interact with me on my visits and how they answer my many questions!
Over the 18 months my mother has required nursing care and it is obvious she has been patiently nursed and her needs monitored and altered appropriately. Any issues or decisions are promptly conveyed and discussed with me. The senior nurses have excelled in this area!
All the staff are extremely helpful and I can't thank them enough for their loving care of my mother.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you, Adrian, for your very kind comments. I must agree with you that Glebelands is an exceptional place to live (and work).


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Review from Jim S (Son of Resident) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last months of his life here.
As a family, we are very happy with the care and attention are given to him by all the staff, irrespective of roles.

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Review from Fiona M (Daughter-in-law of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glebelands is a warm and welcoming place. Dad was made to feel at home and was very well cared for. He was always cleanly shaven, clean and tidy clothes, which was so important to him. The staff are all extremely kind, caring and well trained. The facilities are good, plenty of appropriate activities
and the large gardens are stunning. I have no hesitation in recommending Glebelands and its staff as we have been delighted with Dad's care.

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Review from Cathy C (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glebelands is a wonderful place - not only do they care for their residents, they also really care about their residents. They have supported our family through a difficult transition, we are so grateful.
My dad has Parkinson's and I dreaded trusting someone else to look after him. I didn't need to
worry. The staff are amazing. They treat dad with respect and have taken time to get to know him.
They always keep me informed. They have also been incredibly kind to my mum, after 53 years of marriage, it's been a huge change for her too. I cannot recommend Glebelands enough and everyone who visits dad is just as impressed. Thank you.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you so much for your kind review and entrusting us with caring for your dad. He’s in safe hands with the Glebelands team!


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Review from Marilyn H (Daughter of Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Night staff are not as attentive as the day staff. Probably due to the usage of an agency.

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Review from Ann P (Daughter of Resident) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Glebelands for nearly a year. She was made very welcome , feels well-cared for and feels she is understood. Visitors are also made very welcome. I am always contacted if there are any problems and the staff are often available if I have any concerns and will follow up any queries.
There are a range of activities for her to be involved in and the activity staff will visit her in her room as will staff for doing her hair, nails or relaxation.

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Review from Lynn H (Daughter of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived here for over seven years now and has gone from strength to strength.
She loves the activities such as getting her nails done and enjoys wheelchair exercises and meditation. It was difficult for me to stop caring for mum when she needed more nursing but I have watched her get her enjoyment
of life back and embrace the change.

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Review from Terence L (Husband of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Without knowing what money is spent on it is difficult to know whether it is good value. To put the cost in perspective a year's fees would buy several new cars. Some staff good, some satisfactory, some excellent.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Dear Terence, thank you so much for your review it is always great to receive feedback. I am really pleased that you are so happy with the staff, I agree some of them are indeed excellent. I will contact you separately to discuss how our fees are spent and I am sure when I explain you will be really satisfied. One of the amazing things about Greensleeves Care is that it is a charity, that means we do not pay shareholders or investors. Instead, all of our money is reinvested in our residents and our care homes. This really sets us apart from most other care homes and why many people choose to live with us.


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Review from P P (Son of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only at Glebelands for a short time but everyone went out of their what to make her feel welcome. The environment is peaceful and the grounds are beautiful. An excellent care home that I would wholeheartedly recommend.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you for your kind review.


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Review from P W (Daughter-in-law of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff ar Glebelands are always friendly and cheerful. My father in law has had wonderful care whilst in Glebelands. He had been treated with dignity and all his individual needs met. The family have been treated very sensitivity and kindness. Thank you Glebelands.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you for your kind comments regarding our Home and its staff.


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Review from William J B (Friend of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Despite the difficult temperament of the friend I visit, the staff are always friendly, attentive and willing to help as much as they can under the adverse circumstances.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Our staff are always happy to help and assist. Thank you for your kind comments.


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Review from Michael B (Son of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was transferred to Glebelands at the end of July having been discharged from hospital. From Day 1 the care and support she has received from all the team at Glebelands have been second to none and I would like to offer each and every one my sincere gratitude for their caring attention. They
all do such a wonderful job.
Unfortunately, she wasn't mobile enough to take part in any of the activities but was always treated with respect by all the care and nursing staff. My Sister and I were most impressed that she had even had a manicure!


I would have absolutely no hesitation in recommending Glebelands for anyone in need of care or nursing.


Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you for choosing our Home to care for your mum. It was a pleasure to be able to assist her during her short stay with us. Many thanks for your kind words they are appreciated by all the Glebelands Team.


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Review from D H (Niece of Resident) published on 20 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After short stays in a couple of other homes my 98 year old uncle enjoyed almost a year of this lovely home from home atmosphere. With attention to his dignity and preferences, as well as health and entertainment, it was a very comfortable and stress free experience. The level of staffing and quality
of genuine care were outstanding and the company of charming residents joining in daily activities made this a much less lonely experience for my Uncle.
Well-equipped, spacious and attractive accommodation. It felt more like a smart hotel than a nursing home. He was well supported to stay active and involved and as a family we were reassured that any medical problems were quickly identified by nurses and referred promptly to Doctors as necessary.
Professional staff seem to work well together as a team and were welcoming and friendly, helping residents and relatives feel confident that they are individuals that matter. This "people first" ethos seems to have continued with the new owners.

Reply from Sue Bickerstaffe, Home Manager at Glebelands

Thank you so much for your very kind words.


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Review from N G (Respite Resident) assisted by family/friend published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good care home for those in need of a high level of care. I stayed for a period of respite care during radiotherapy.
Staff were always kind and treated everybody with dignity and respect.
I would have liked the GP supporting the care home to be more available.

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Review from Josephine C (Wife of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had excellent care in Glebelands. The staff were patient, kind, caring and always willing to help. I would, and have, recommended to anyone.

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Review from I B (Daughter of Resident) published on 20 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad received excellent care during his short stay at Glebelands. He came there from hospital following the death of his wife of 67 yrs. The care and compassion shown by the staff to Dad and our family was wonderful. Although unable to take part in the activities due to his poor health, Dad was visited
by many of the staff (including the activity organiser who chatted to him about the previous day's event) the catering staff and he even had a hair cut. He described the food and nursing care as 'first class'. Even the laundry service was excellent. Unfortunately, his health deteriorated and he was re-admitted to hospital where he died later the following day.
From our first visit and initial enquiry about Glebelands to the day we collected his belongings the staff have been professional, friendly and caring. I hope Glebelands is still there if I ever need care in the future.

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Review from N B (Daughter of Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked in we knew this was the care home which would facilitate all of our father's needs. He has become part of the Glebelands family; he's only been there 10 days. All staff must be highly commended on both their professional and personal approach to my father and us as a family.
We can't ask for more, if we do it's provided for instantly.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Glebelands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Glebelands is calculated as follows: ( (176 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 227 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glebelands is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (7)

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Doina Hirta

Job Title: Home Manager

Hi, my name is Doina Hirta, the home manager of Glebelands Care Home. Our aim is to provide everyone with a secure, relaxed, and homely environment.


All our staff strive to ensure the individuality and privacy of residents in which their care, well-being, and comfort are of the utmost importance. Staff are understanding of the ever-changing needs of our residents and encourage everyone to remain individual within a warm and caring atmosphere. My team and I are always on hand for a natter and impromptu joke and laugh!


We are proud of our Home and its beautiful surroundings and we would all like you, your family, and friends to enjoy with us its warm and friendly atmosphere. We look forward to meeting you soon ….


Dorina

Dorina

Job Title: Deputy Manager

Joined: 2015

As deputy manager, I always take a very hands-on approach, due to my background in nursing. I’ve had over 20 years’ experience, and I believe in going above and beyond for our residents. For me, it’s important to support the whole team in providing the best care possible.


Andy

Andy Wilson

Job Title: Family Liaison Manager

Joined: 2018

I feel privileged to support and reassure both residents and their families with their journey when joining the Glebelands’ community. When I’m not at work I love spending time with my partner and my dog Floyd or enjoying a round of golf.


Dave

Dave

Job Title: Activities Assistant

Joined: 2015

After working as a Care Assistant I was offered a role of Activities Coordinator two years ago and I haven’t looked back. My job is my passion - I’m always dressing up and smiling, really getting to know people and supporting them through humour.


Debbie

Debbie

Job Title: Senior Care Assistant Team Lead

Joined: 2017

I am completely dedicated to the care industry, having worked in it for 30 years. I love what I do, helping our residents to enjoy the next chapter of their lives. I’m always willing to lend a hand and to keep everyone motivated! To see the residents enjoying themselves brings a smile to us all, and makes my job worthwhile.


Glen

Glen

Job Title: Maintenance Manager

Joined: 2014

Since joining Glebelands I have been looking after our beautiful grade 2 listed building with the rest of my team. My job is not just about solutions, but also about making each room personal and unique to each resident. I take pride in my work, but my focus is on helping the residents feel that this is their home.


Eva

Eva

Job Title: Housekeeper

Joined: 2013

I have worked here for 7 years now, helping to make the house feel like a home for our residents by keeping it clean, tidy and safe. It’s like a family, I am always chatting with the residents while I work, and they share their memories and family pictures with me.