Average weekly fees are £1,970.00 as at 1st April 2024)
Exact fees depend on the specific care requirements of each individual following assessment.
Glebelands has a Review Score of 9.7 (9.727) out of 10, based on 19 reviews in the last 2 years. Over all time Glebelands has 68 reviews.
Review from Helen B (Granddaughter of Resident) published on 8 June 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from K W (Son of Resident) published on 2 June 2017
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Overall Experience
5.0 out of 5
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Review from A W (Friend of Resident) published on 31 May 2017
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Overall Experience
5.0 out of 5
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Review from Ian D (Son of Resident) published on 31 May 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from A M (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Maggie B (Daughter of Resident) published on 25 May 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Bickerstaffe, Home Manager at Glebelands
We are committed at CTBF Glebelands Care Home to ensure we deliver a service of the highest quality that will improve and sustain the residents overall quality of life and this ethos will not change.
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Review from Pam H (Daughter of Resident) published on 25 May 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sue Bickerstaffe, Home Manager at Glebelands
Thank you so much for your kind words.
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Review from Anne H (Resident) published on 25 May 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sue Bickerstaffe, Home Manager at Glebelands
Thank you for your kind words
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The Review Score of 9.7 (9.727) out of 10 for Glebelands is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.727 for Glebelands is calculated as follows: ( (176 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 227 Ratings = 4.727
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Glebelands is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Jul 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Hi, my name is Doina Hirta, the home manager of Glebelands Care Home. Our aim is to provide everyone with a secure, relaxed, and homely environment.
All our staff strive to ensure the individuality and privacy of residents in which their care, well-being, and comfort are of the utmost importance. Staff are understanding of the ever-changing needs of our residents and encourage everyone to remain individual within a warm and caring atmosphere. My team and I are always on hand for a natter and impromptu joke and laugh!
We are proud of our Home and its beautiful surroundings and we would all like you, your family, and friends to enjoy with us its warm and friendly atmosphere. We look forward to meeting you soon ….
Job Title: Deputy Manager
Joined: 2015
As deputy manager, I always take a very hands-on approach, due to my background in nursing. I’ve had over 20 years’ experience, and I believe in going above and beyond for our residents. For me, it’s important to support the whole team in providing the best care possible.
Job Title: Family Liaison Manager
Joined: 2018
I feel privileged to support and reassure both residents and their families with their journey when joining the Glebelands’ community. When I’m not at work I love spending time with my partner and my dog Floyd or enjoying a round of golf.
Job Title: Activities Assistant
Joined: 2015
After working as a Care Assistant I was offered a role of Activities Coordinator two years ago and I haven’t looked back. My job is my passion - I’m always dressing up and smiling, really getting to know people and supporting them through humour.
Job Title: Senior Care Assistant Team Lead
Joined: 2017
I am completely dedicated to the care industry, having worked in it for 30 years. I love what I do, helping our residents to enjoy the next chapter of their lives. I’m always willing to lend a hand and to keep everyone motivated! To see the residents enjoying themselves brings a smile to us all, and makes my job worthwhile.
Job Title: Maintenance Manager
Joined: 2014
Since joining Glebelands I have been looking after our beautiful grade 2 listed building with the rest of my team. My job is not just about solutions, but also about making each room personal and unique to each resident. I take pride in my work, but my focus is on helping the residents feel that this is their home.
Job Title: Housekeeper
Joined: 2013
I have worked here for 7 years now, helping to make the house feel like a home for our residents by keeping it clean, tidy and safe. It’s like a family, I am always chatting with the residents while I work, and they share their memories and family pictures with me.
