Prince Philip Duke of Edinburgh Court

Mole Road, Sindlesham, Wokingham RG41 5EA
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9.1 105 Reviews
  • Prince Philip Duke of Edinburgh Court, Wokingham
A newly built care home set in spacious grounds in leafy Sindlesham in Berkshire, Prince Philip Duke of Edinburgh Court provides residential care, nursing and residential dementia support.

The team can support up to 45 residents with permanent care or short stay respite breaks.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Lord Harris Court for further information.

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Care Provided by Prince Philip Duke of Edinburgh Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Abi Cranston (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Prince Philip Duke of Edinburgh Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,632 – £1,965
    • Self-Funded Residential Dementia Care £2,012 – £2,419
    • Self-Funded Nursing Care £2,041 – £2,448
    • RESPITE Self-Funded Residential Care £1,795 – £2,161
    • RESPITE Self-Funded Residential Dementia Care £2,213 – £2,661
    • RESPITE Self-Funded Nursing Care £2,245 – £2,693

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Prince Philip Duke of Edinburgh Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Prince Philip Duke of Edinburgh Court Reviews (105)

Total of 105, showing 1-20
9.1

Prince Philip Duke of Edinburgh Court has a Review Score of 9.1 (9.114) out of 10, based on 6 reviews in the last 2 years. Over all time Prince Philip Duke of Edinburgh Court has 105 reviews.

Overall Experience

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Review from Simon P (Son of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was given excellent care throughout her stay. Visited many homes prior to my mum moving in and never regretted the decision. All staff are exemplary in their work and care.

Reply from Chiao Kwan, Marketing & Communications Officer at Prince Philip Duke of Edinburgh Court

Thank you! We will let the staff at Queen Elizabeth know about your mother's positive experience.


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Review from S J (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident for 16 months and has dementia. From the first day, Mum has felt safe and comfortable in the home and in all that time she has always said how kind and friendly the carers are and how much she enjoys her surroundings, her room, the bright and nicely furnished public rooms
and the lovely gardens. I can certainly bear this out as I visit most days and Mum and I have both formed great relationships with staff, other residents and relatives. The activity managers are full of energy and creative ideas and are unfailingly kind and responsive. As Mum's needs increase, every effort is made to meet them.

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Review from Mark L (Son of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding in every way, especially all the staff. The food still needs improvement!

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Review from Martin L (Son of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed by all aspects of care given to my mother. The facilities are very good and all staff show a caring and friendly manner. The activities are exceptionally good and very original; a lot of thought has obviously gone into them and I do enjoy the activities newsletter which keeps us in touch
and aware of what is going on day to day. The clinical care shown has been to an exceptionally high standard. My family are delighted with the care given at Prince Philip.

Reply from Abigail Cranston, Home Manager at Prince Philip Duke of Edinburgh Court

Martin, thank you so much for taking the time to leave such wonderful feedback. We very much appreciate working closely with you and the family to ensure we are providing the best care possible. See you soon and thank you again!


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Review from Robert O (Husband of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very happy at this home which makes it easier for my sons and myself to accept what is happening. She enjoys the friendship and above all the level of care that seems to go the extra mile, in that they deal with her problems yet leave her dignity intact.

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Review from P B (Daughter of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff! They are so kind and caring, and their love for the residents shines through; in fact, we class them as extended family. The care is exceptional, and the activities are absolutely amazing. We are always kept informed of any health issues. Most of all, Mum and Dad are very, very happy
here and have made lots of new friends with the other residents. I have total peace of mind with Mum and Dad being in such a wonderful place. Such a big thank you to everyone at Prince Philip Duke of Edinburgh Court.

Reply from Alison Pollard, Business Relationship Manager at Prince Philip Duke of Edinburgh Court

Thank you for the lovely feedback from all the staff at Prince Philip Duke of Edinburgh Court.


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Review from Nicky W (Daughter of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mum twice a week and have done for over a year. The staff could not be more helpful and friendly, nothing is ever too much trouble, and they all have such lovely things to say about Mum and the things that she has been doing. The care that Mum receives is amazing; she is regularly checked
on and always with such care and attention. The home itself is looking a little tired now, but not long till they move into the new building, which I was able to visit last week and looks amazing. Such consideration of needs has been taken into account when planning and designing the new build. Mum is very much looking forward to moving next month.

Reply from Abigail, Home Manager at Prince Philip Duke of Edinburgh Court

Thank you so much for your lovely feedback! We cant wait to move to our lovely new home and look forward to making lots of new memories with mum and all the family.


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Review from Colin W (Son of Resident) published on 18 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father moved into Lord Harris Court nearly four months ago I have been really impressed by the team of staff who work there. The carers and other members of staff are always cheerful and make me welcome whenever I visit. Although they are very busy, they always take time to update me on any
changes or developments, and they are very understanding and patient in answering any questions I may have. I really appreciate the dedication shown by the staff and I am very grateful for the way in which they have helped my father to settle in and for all they do to look after him and the other residents.

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Review from V M (Daughter of Resident) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother today and was so grateful for the care and attention she is being given by all the staff. She was clean and tidy, her room was immaculately clean and tidy and her clothes had been well looked after and neatly stored in her drawers and wardrobe. The staff were so helpful and were
obviosuly involved in the care of my mother and knew her needs and character well. They were insistent that they brought us another chair to sit on and made us both a cup of tea as well as chatting to us about my mother and her health. Considering the challenging and difficult conditions they are working under I find this extraordinary that they can be so kind and attentive. It is also nice to see the same staff looking after my mother and this is why they know her well and can assisit her in particular with her feeding, which can take an inordinate amount of time, which I am sure they do not always have. The facilities are a little tired but they will soon be moving into a new building.

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Review from Francine T (Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is usually excellent but more training is needed for new trainees, especially in language. Sometimes there are 2 experienced staff or 2 inexperienced staff - the latter are not very good on their own. Food sometimes very good but also below par ie: cold etc. Staff are very willing on the whole.
Senior nurses and staff are excellent.

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Review from Artur T (Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is very good, but the service could do better.

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Review from Linda W (Daughter of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Lord Harris with vascular dementia for over 4 years. She is very well looked after and happy. She is treated with dignity. I am kept informed about her welfare. The management and staff are very approachable.

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Review from Kate P (Daughter of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was 90 during the lockdown, and Lord Harris Court staff made it such a lovely day for him and for us. My brother and I (daughter) were both able to visit him in the safe pod (2 visits), which was decorated for his 90th! We had been advised to send presents early to meet with 72-hour quarantine.
So the champers and glass we sent Dad were there so we could toast his 90th with him. The lovely activities ladies helped him with presents and cards, and the home provided a great cake.
The care and kindness lavished on my dad for his birthday made it special for all of us despite lockdown. It is also consistent with the care and support he receives every day.
We are delighted that we made the right choice of home for Dad with his Parkinson’s and increased nursing requirements. Lord Harris Court and its team provide exceptional care.

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Review from Steve D (Son of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Lord Harris Court since March 2020, just before the lockdown. He was very unwell and very confused before this took place. Now several months on with the excellent support at the home, he is very healthy both physically and mentally. I can't thank the care team and staff at the home
enough. The visiting arrangements are a great idea, allowing us to visit him safely. Thank you.

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Review from John W (Son of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is immobile and doubly incontinent, she is mentally sharp, but a little deaf and has poor eyesight. She is very happy with the standard of care given by the staff, however, she dislikes the food, which I have tried and I agree it is not wonderful, being mostly pre-prepared and merely reheated
in the kitchen. In my view, with the right person in charge of catering, local fresh produce could be sourced and cooked on-site for no more than it costs to contract catering out to a large national company.
One specific comment I have, regarding the manner in which the home has managed the COVID19 crisis, is that they have done a superlative job in protecting staff and residents.

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Review from Meriel P (Daughter of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management have been amazingly caring during this difficult period of lockdown and could not have been more empathic, professional and competent than they have been. My mum’s hearing is very poor now, but the staff have found inventive ways to help her communicate and have managed to help
her feel connected with the real world and get through these tough months.
The screen visits have made it possible for two family members at a time to continue seeing mum throughout the lockdown which has made a huge difference to her feeling of well being and being able to communicate with the outside world.
Overall we can’t fault the care she’s received here at Lord Harris for over three years and wouldn’t hesitate to recommend it to anyone who wants a special home for their loved one.

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Review from Susan P (Daughter of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Lord Harris Court for 3 years. When mum went into Lord Harris Court she was very poorly, the nursing staff were brilliant and has nursed mum back to better health. The care mum has received in what has been a very difficult year for care homes has been extremely good. When
I go and visit my mother the staff are very friendly and always may me feel so welcome.

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Review from Valerie B (Daughter of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been very helpful and considerate during these very difficult times. Any issues we have are dealt with very efficiently and as quickly as they can. Not always easy for the staff as we all think our issues are the most important but they are always polite and helpful.

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Review from Vivien M (Daughter of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has severe dementia and is unable to communicate to me any longer but the Home have been brilliant at keeping me in contact and whenever I request a zoom meeting so that I can see her they have always gone out of their way to accommodate my request. I have also been able to visit her in a
secure way set up by the home by entering a room with a partition and my mother has been the other side. I am then able to talk to her via a speaker. This has been brilliant for me to be able to observe my mother more closely and has been very reassuring to me.

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Review from David P (Son of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at LHC for a few years now where he has been looked after extremely well. In October he celebrated his 100th birthday, unfortunately, due to the covid 19 we were unable to celebrate as we would have liked but the excellent staff at LHC were fantastic. They decorated his
room, made a special birthday cake and created an article about him to go into the local newspaper. Whilst he does spend most of his time sleeping, all the carers are very tolerant and understanding in dealing with him in a most caring and supportive manner. Dad is very happy there and says he has all his needs looked after.

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Current Review Score: 9.1 (9.114)

Overview of Review Score

The Review Score of 9.1 (9.114) out of 10 for Prince Philip Duke of Edinburgh Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Prince Philip Duke of Edinburgh Court is calculated as follows: ( (63 Excellents x 5) + (8 Goods x 4) + (1 Poors x 2) ) ÷ 72 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.267 Points relating to the number of positive Reviews for Prince Philip Duke of Edinburgh Court is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 6 Positive Reviews ÷ 9 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Prince Philip Duke of Edinburgh Court

What types of Care is Prince Philip Duke of Edinburgh Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prince Philip Duke of Edinburgh Court provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Prince Philip Duke of Edinburgh Court have?

There are 45 Single Rooms.

What are the Facilities & Services at Prince Philip Duke of Edinburgh Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prince Philip Duke of Edinburgh Court to the centre of Wokingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.