Prince Philip Duke of Edinburgh Court

Mole Road, Sindlesham, Wokingham RG41 5EA
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9.1 105 Reviews
  • Prince Philip Duke of Edinburgh Court, Wokingham
A newly built care home set in spacious grounds in leafy Sindlesham in Berkshire, Prince Philip Duke of Edinburgh Court provides residential care, nursing and residential dementia support.

The team can support up to 45 residents with permanent care or short stay respite breaks.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Lord Harris Court for further information.

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Care Provided by Prince Philip Duke of Edinburgh Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Abi Cranston (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Prince Philip Duke of Edinburgh Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,632 – £1,965
    • Self-Funded Residential Dementia Care £2,012 – £2,419
    • Self-Funded Nursing Care £2,041 – £2,448
    • RESPITE Self-Funded Residential Care £1,795 – £2,161
    • RESPITE Self-Funded Residential Dementia Care £2,213 – £2,661
    • RESPITE Self-Funded Nursing Care £2,245 – £2,693

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Prince Philip Duke of Edinburgh Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Prince Philip Duke of Edinburgh Court Reviews (105)

Total of 105, showing 61-80
9.1

Prince Philip Duke of Edinburgh Court has a Review Score of 9.1 (9.114) out of 10, based on 6 reviews in the last 2 years. Over all time Prince Philip Duke of Edinburgh Court has 105 reviews.

Overall Experience

  • 70
  • 33
  • 2
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Date Published

105
0
2
6
99

Review from Belinda S (Daughter-in-law of Resident) published on 12 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On each occasion we have visited Lord Harris Court there has always been a relaxed and friendly atmosphere. All the staff take time to stop and chat and nothing is too much trouble. Any questions we had were answered and information was always made available to us. We were impressed with the variety
of activities that are organised for the residents throughout the week and the different lounge areas for the residents to use.

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Review from Robert S (Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed everything.

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Review from Jeremy S (Son of Resident) published on 26 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has recently stayed at Lord Harris Court for a holiday and to help him decide if he is ready for a care home. We have found the staff, at all levels, considerate, polite and helpful. Nothing is too much trouble. When we have visited it has always been calm and cheerful. If he decides that
this will be his permanent home then I will be happy for him to move in.

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Review from Roger L (Regular Volunteer) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a volunteer driver, I see the home first hand. A very well run and caring organisation.

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Review from Ted M (Regular Volunteer) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience over 40 years as a Member, Committee Member and 16 years as Chairman of the Association of Friends of Lord Harris Court has given me insight to the operation and management of this fine care home.
The care and compassion shown to all residents by the management and staff enable them to
enjoy their stay be it short or long term is second to none.
I am confident that the future will continue with these ideals to the forefront.

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Review from V M (Regular Volunteer) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been a volunteer in the home for almost all the time it has been open, I have seen many changes. I'm pleased to say that I'm very happy with all the services offered, particularly management and staff. Permanent staff seem to make a big difference in the home. I have a very close friend residing
in Lord Harris Court and it's lovely for me to see her so happy, comfortable and well looked after and with all future plans, I know this will continue.

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Review from A R (Relative of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good experience. Everything was brilliant.

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Review from Mark L (Son of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding home. I was worried that Mum may not settle but every single staff member at LHC has made her feel so welcome from the moment she arrived. She's so happy there, has a great relationship with her carers who encourage her and involve in all the activities.
Can't recommend this home enough.
If you're a son/daughter and you're worried about placing mum or dad in care (as I was), don't be!! They'll be so well looked after and be having so much fun it will give them a new lease of life!!

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Review from Margaret L (Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My whole experience has been absolutely wonderful. Staff, food and general experience are just great. Everybody is just so helpful and always there to help.

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Review from Vincent P (Regular Volunteer) published on 17 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The majority of residents are very happy with the home and well cared for. As in most cases food can never meet everyone's satisfaction but more recently this has improved.
Generally the home has improved dramatically in just over a year staff appear more content and very much engaged with residents
needs. The use of agency staff is significantly down on previous years, this is essential in meeting residents needs as consistent familiarity is essential.

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Review from Michael B (Regular Volunteer) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is extremely well run, staffing is excellent and the residents are well cared for. Food could be better.

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Review from L W (Regular Volunteer) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a volunteer working in the shop once a week, my experience of Lord Harris Court is very encouraging. It is a very happy place and peaceful in the lovely gardens. All concerns are quickly sorted out and residents seem really happy.

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Review from J B (Regular Volunteer) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have regular contact with the residents as a volunteer working in the shop and attending chapel on a Sunday, plus other times. The residents appear happy and contented.

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Review from Yvonne B (Regular Volunteer) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member was a resident here and was very happy and well looked after. I have been a volunteer for 9 years and staff are very good with the residents. Staff are always friendly.

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Review from Peter D (Son of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for the last eight years and has been happy and content to be here.
Now that her dementia has increased she remains as content as ever.
I constantly observe being treated with care, kindness and tenderness and the staff are always able to take the time she needs.
The
staff also spend time to ensure that she is able to communicate as well as she is able.
Overall I rate this home as excellent.

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Review from David T (Son of Resident) published on 12 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care home. Staff very friendly, helpful and welcoming. Lots and a wide range of activities. Excellent food, although could be hotter when taken in rooms.
Sometimes a bit slow in responding to assistance calls from rooms.
Rooms a bit on the small side.
Despite minor criticisms, would
strongly recommend.

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Review from P M (Daughter of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think it's excellent, nothing is 100 % but I am very happy. My mother is 92 she has been there two years, she finds the care very good and her carers are very attentive. We visit regularly and are pleased with what we see.

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Review from Jean W (Daughter of Resident) published on 11 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father is well looked after at the home the home is clean and tidy and all staff from cleaners kitchen staff and carers are more than happy to help if you have any concerns. They also have lovely activities coordinators who do a great job well done.

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Review from R W (Daughter of Resident) published on 5 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The fact that my mother has lived happily at Lord Harris Court for 7 1/2 years is testament in itself to the excellent care she has received during this time.
She is now approaching the end of her life and all the staff treat her with great dignity and respect.
I have no hesitation in recommending
this care home.

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Review from Lez T (Partner of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since being in the care home, all help has been given to a very high standard by carers and nursing staff. The management has also helped in every way so as to make administration easy and clear to understand. In general, very pleased with the way that the home is run

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Current Review Score: 9.1 (9.114)

Overview of Review Score

The Review Score of 9.1 (9.114) out of 10 for Prince Philip Duke of Edinburgh Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Prince Philip Duke of Edinburgh Court is calculated as follows: ( (63 Excellents x 5) + (8 Goods x 4) + (1 Poors x 2) ) ÷ 72 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.267 Points relating to the number of positive Reviews for Prince Philip Duke of Edinburgh Court is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 6 Positive Reviews ÷ 9 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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