Prince Philip Duke of Edinburgh Court

Mole Road, Sindlesham, Wokingham RG41 5EA
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9.1 105 Reviews
  • Prince Philip Duke of Edinburgh Court, Wokingham
A newly built care home set in spacious grounds in leafy Sindlesham in Berkshire, Prince Philip Duke of Edinburgh Court provides residential care, nursing and residential dementia support.

The team can support up to 45 residents with permanent care or short stay respite breaks.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Lord Harris Court for further information.

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Care Provided by Prince Philip Duke of Edinburgh Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Abi Cranston (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Prince Philip Duke of Edinburgh Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,632 – £1,965
    • Self-Funded Residential Dementia Care £2,012 – £2,419
    • Self-Funded Nursing Care £2,041 – £2,448
    • RESPITE Self-Funded Residential Care £1,795 – £2,161
    • RESPITE Self-Funded Residential Dementia Care £2,213 – £2,661
    • RESPITE Self-Funded Nursing Care £2,245 – £2,693

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Prince Philip Duke of Edinburgh Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Prince Philip Duke of Edinburgh Court Reviews (105)

Total of 105, showing 81-100
9.1

Prince Philip Duke of Edinburgh Court has a Review Score of 9.1 (9.114) out of 10, based on 6 reviews in the last 2 years. Over all time Prince Philip Duke of Edinburgh Court has 105 reviews.

Overall Experience

  • 70
  • 33
  • 2
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Date Published

105
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2
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Review from Sally L (Daughter of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely home, you can always approach management regarding anything.
The staff are excellent.

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Review from Pauline Y (Resident) assisted by family/friend published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Coming to a place which was unknown to me, I was shown the room I will be having and I was pleased.
The room is adequate, the view of the garden is lovely. The food is lovely, the staff really care about me.

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Review from Roy C (Husband of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the care home for just over six months and has always been treated with the utmost kindness and highest professional care.
All the staff through carers, nurses and administration have shown the highest respect not only to my wife but to me as well so we are both happy in our respective
way.
My observations above are based on the fact that I am here all day every day.

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Review from Richard (Son of Resident) published on 10 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care and respect of residents by all concerned. Any problems or niggles seem to be dealt with respectfully and diplomatically. Impressed with the contact between residents/family and the management of day to day issues as well as long-term plans. A good variety of activities are
always available to the residents to enhance their well-being and health.

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Review from Claire A (Daughter of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived here for 9 moths and it is a lovely place and very friendly with loads to do. Plenty arranged by activity staff. Really enjoyed watching bowls and dad looks forward to taking part each week. The grounds are very well kept. Dad and I like wandering around and seeing things in bloom.

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Review from John D (Resident) assisted by family/friend published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here, everyone is very friendly and I like that people call me by my name.

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Review from E L (Resident) assisted by family/friend published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.


Food very good and plentiful.


Good and helpful staff.


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Review from Gayle R (Daughter of Resident) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lord Harris Court is a very welcoming and caring home. The staff are hard working, very friendly, treating residents with dignity and respect. The staff work to ensure all the resident's needs are met, and are very attentive.

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Review from O D (Resident) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is a very happy home. The staff are caring and helpful. We celebrate dates that refer to Great Britain and most of the holiday times which make a lot of fun. We are taken out quite often to local garden centres and at Christmas to a popular shopping centre.

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Review from Stan S (Resident) assisted by family/friend published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lots of activity with staff and residents. Staff will make time to sit down and talk to you if you want. Someone always shows concern for wellbeing and happiness.

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Review from L S (Daughter of Resident) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at the home for eight months - throughout that time he has always been very well cared for. The staff are all very friendly and caring and shown a real interest in his welfare. The home run a wide variety of activities to stimulate the residents tailored to differing needs.

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Review from Kathleen Ann A (Resident) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been looked after by the team leader at the home for the last 2 and a half years. She is a very good worker, knows her job and is more than capable of doing anything she turns her hands to. She shows a lot of patience and compassion and understanding of the resident's needs. You have got a very
good valued team leader.

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Review from Cecil U (Resident) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food should be of a much better quality, especially the tenderness of the meat.

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Review from J S (Daughter of Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring and considerate of all residents, use first names and treat them as individuals.

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Review from Myla J (Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care and food, also the company of friends and staff. The girls look after me nicely. I don't know what I would do without them.

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Review from Doris C (Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not having experience of other homes, I cannot compare, but it's warm, homely, relaxed, friendly and comfortable. So what more can I ask?

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Review from M W (Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here for 2 and a half years and it has been good. I enjoy being here.

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Review from Arthur P (Resident) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all nice, my room is okay.

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Review from Susan B (Daughter of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well run, the care staff take the time to speak with residents, and everyone is treated with dignity. When there is a medical issue the resident is seen by an in-house nurse and then the doctor. If hospital treatment is needed then that will follow. The home has initiated local activities
with other care homes in the area in order to get best practice. I understand that there are no agency staff employed currently but there may be at weekends.

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Review from Simon (Power of Attorney of Resident) published on 5 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring nature and friendliness of all the staff in this home are unbelievable.
Their concern, respect and welfare of every resident is obviously a major priority.
The home is spotlessly clean and tidy. My charge is more than happy with the quality of food.

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Current Review Score: 9.1 (9.114)

Overview of Review Score

The Review Score of 9.1 (9.114) out of 10 for Prince Philip Duke of Edinburgh Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Prince Philip Duke of Edinburgh Court is calculated as follows: ( (63 Excellents x 5) + (8 Goods x 4) + (1 Poors x 2) ) ÷ 72 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.267 Points relating to the number of positive Reviews for Prince Philip Duke of Edinburgh Court is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 6 Positive Reviews ÷ 9 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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