Woodbury House Care Centre

Jouldings Lane, Farley Hill, Reading RG7 1UR
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9.7 92 Reviews
  • Woodbury House Care Centre, Reading
Woodbury House Care Home cares for residents, some of whom may have sensitive care needs, such as memory loss and dementia.

The home provides residential, nursing, dementia, respite, and palliative care, and will work with residents to develop a personalised care plan that will include everything from hobbies, exercise and dietary preferences, taking into account any health issues. This will determine the level and type of care individuals receive. This can vary from minimal residential care to full support.

Located in a scenic area of Berkshire, Woodbury House is a comfortable and friendly service in which to spend a retirement, with mature gardens and its own summer house. A team of versatile care workers also extend their expertise to respite care in order to assist members of the local community who are full-time carers themselves.

Trained chefs prepare a varied daily menu to give a choice of tasty, nutritious meals.

The recreation and activities team oversee everything from pet therapy and reading club, to music exercises and knitting.

Key calendar events are always made extra special at the home, because they enjoy any excuse for a party. The activities co-ordinator works with residents and relatives to make sure there is something for everyone.

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Care Provided by Woodbury House Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jade Allwood (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Woodbury House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Woodbury House Care Centre Reviews (92)

Total of 92, showing 1-20
9.7

Woodbury House Care Centre has a Review Score of 9.7 (9.667) out of 10, based on 10 reviews in the last 2 years. Over all time Woodbury House Care Centre has 92 reviews.

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Review from N H (Son of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initial contact with manager was very encouraging. We were welcomed and shown around the care home and facilities on offer. A follow-up visit arranged and all answers given to our satisfaction. The meal menu is very good, healthy food and good portion sizes served. Mum has settled well and is making
use of the facilities on offer. She is well looked after by the care workers and Mum feels much better now.

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Review from Rasika R (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodbury House has exceptional care for all residents. The staff are very friendly and caring. Any concerns are dealt with immediately. The level of meeting the resident's needs are always met. The staff work very hard. The home has also got activities which my mother has enjoyed and enjoys doing. There
are church services in the home now and then which she can attend. The food is of a good standard. The whole atmosphere at Woodbury is very homely and it has been kept at a high standard.

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Review from Lynda L (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in really well and is being looked after with great care and consideration. She's not been here for very long, but it's a great relief for her family that we don't need to worry about her welfare.
Staff and manager are extremely kind and ready to help anytime.

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Review from L C (Wife of Resident) published on 5 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been very kind and helpful.
My husband has settled very well due to the care given by all the staff.

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Review from Liz P (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place! My dad has come urgently and the staff have been so helpful and kind. Dad is happy too which is the main thing.
Facilities are great and fantastic surroundings too. Excellent care overall.

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Review from S W (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodbury House is a fantastic place down to the lovely caring staff and even the surroundings outside. Mum is very happy and beginning to settle. I would recommend anyone who is looking for a care home to book a visit.

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Review from Louise B (Daughter of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Woodbury House looked after my mother very well. They are a wonderful staff, always professional with a caring approach. They understand my mother's needs very well. I had great confidence in their skill. Any questions I had were addressed sensitively and fully. I especially thank one member
of staff, in particular, who was a huge support to my mother, a wonderful professional. I have only praise for the way in which the staff managed my mother's final days. They treated her with great gentleness and did everything to make her last days as comfortable as possible. They also supported us, her close family very well too.

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Review from J B (Daughter-in-law of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nursing care has been excellent. Mum settled well now. The room is lovely with great views.

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Review from L E (Son of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean although the staff have told me it's being updated slowly. The staff are helpful and always offer me a coffee. I enjoy my time visiting.

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Review from B S (Daughter of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care in Woodbury has been exemplary. The staff are kind and patient and treat mum well. The medical care has been excellent and we get regular updates on her condition. It was hard to move mum as she had been in the same house for nearly 60 years but I know she is happy here for which I am very
grateful. All the family loves to visit as everyone is so friendly.

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Review from C D (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very warm welcome from all the staff, made us feel very comfortable and nothing was too much trouble. All had to be arranged so fast but there was no pressure and my mother seems extremely calm and relaxed, at last, we may have found just the right place. Beautiful grounds, warm, so much to see and
touch for those with dementia. Many thanks.

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Review from J P (Son of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodbury House Care Centre is a good care home and my mother's experience has been very good. The staff are kind, attentive and caring. I would like to see more proactive communication between the management and the families, but I am sure this is being addressed.

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Review from Melanie H (Daughter of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful, uplifting place! My mother is so happy and settled at Woodbury House. All her physical needs are met, but more importantly, so is her emotional well-being. I am so grateful to all the lovely people who are so kind to Mum. Thank you!

Reply from Katie Barnett, Marketing Executive at Woodbury House Care Centre

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Sue G (Wife of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at the nursing home for just over a year now. He has received nothing but the best treatment and care. I am very satisfied with all aspects of the home. All the staff and carers could not have been more loving and helpful to both of us. The entertainment laid on is always very enjoyable
with first-class acts. The musical sing-along had everyone singing and clapping and made us all feel happy and nostalgic for the past. All the food provided is excellent, nutritious and tasty. Many thanks to all the staff and carers from both of us.

Reply from Katie Barnett, Marketing Executive at Woodbury House Care Centre

Thank you, Sue, for your comments about your recent experience at our home. Our resident's well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care and all of the activities. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Paul C (Son of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed into Woodbury House when leaving the hospital in March 2022. The care she has been given and is getting is, in my opinion, first-class. She is on end-of-life care, and all the staff that deal with her take such care and also take time to sit with her and look after all her needs; a
great place for her to see out the rest of her time. The staff always have time to talk through the ongoing needs, and if any changes are needed to her care plan, they always call me if anything happens so that I know what is going on. Not able to review activities as she is bedbound and not able to take part in any.

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Review from L L (Nephew of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been here for a short while and we have only experienced positive care and patience shown by management and all staff. Everyone has time to assist and help. We feel comfortable and secure in the care that my uncle is receiving at Woodbury House Care Centre and the future looks bright.

Reply from Katie Barnett, Marketing Administrator at Woodbury House Care Centre

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from S G (Wife of Resident) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had excellent care since he was admitted to Woodbury House in September '21. All the staff have been so kind and patient with him and he has received first-class treatment at all times. I have been made to feel most welcome when I visit and I would like to thank all the staff for the
way we have both been looked after.

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Review from Dennis S (Husband of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient pre-visit tests and staff extremely friendly and caring.

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Review from J R (Daughter of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received consistently high standards of care. She is looked after very well - the staff are kind and considerate. They are aware of her needs and do everything they can to make sure she feels comfortable and secure.

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Review from J H (Granddaughter of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. Woodbury House has been and continues to be, brilliant. Grandma is getting the best care from highly skilled and deeply compassionate staff and I cannot be more grateful. Their Memory Unit is superb in its quality of care, its presentation (it's gorgeously fitted out - light
and airy!) and its staff, with such an emphasis on letting the dementia patient live their own way without being forced into things they don't want to do. My grandma has the choice of when to get up, what she wants to eat, and all of the freedoms she would have at home - they care so much about preserving the patient's preferences, which is so important when your loved one has dementia. It's like one big family. The icing on the top of the cake? Grandma, quite unprompted and spontaneously, said to me, "I'm happy!" I can rest easily, safe in the knowledge she is getting the care and attention she needs. I look forward to every visit and I always wish I can stay longer. Give them a medal.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Woodbury House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Woodbury House Care Centre is calculated as follows: ( (89 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 120 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodbury House Care Centre is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Jade

Jade Allwood

Job Title: Home Manager

Joined: 2023

Jade Allwood is the Registered Manager for Woodbury House and has been with Woodbury since March 2023. Jade has been a registered manager in other homes for 5+ years and has a wealth of knowledge.


Jade is very passionate about ensuring there is a high standard of care and service in the home. She is very proud of the home since she joined and is excited for the future of the home as well.


Outside of work, Jade enjoys spending time with her family, cooking and reading.


In the past, Jade has been an air cadet and has even learned to fly a plane. This is one of Jade’s greatest achievements, alongside her two children.


“It takes a special kind of person to be in any aspect of care and here at Woodbury I think we have a fabulous team with skills, passion and the determination to make the home great!”


Frequently Asked Questions about Woodbury House Care Centre

What types of Care is Woodbury House Care Centre registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodbury House Care Centre provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Woodbury House Care Centre have?

There are 39 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Woodbury House Care Centre?

Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodbury House Care Centre to the centre of Reading?

6.3 mile(s) as the crow flies, distance by road may be significantly further.