Woodbury House Care Centre

Jouldings Lane, Farley Hill, Reading RG7 1UR
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9.7 92 Reviews
  • Woodbury House Care Centre, Reading
Woodbury House Care Home cares for residents, some of whom may have sensitive care needs, such as memory loss and dementia.

The home provides residential, nursing, dementia, respite, and palliative care, and will work with residents to develop a personalised care plan that will include everything from hobbies, exercise and dietary preferences, taking into account any health issues. This will determine the level and type of care individuals receive. This can vary from minimal residential care to full support.

Located in a scenic area of Berkshire, Woodbury House is a comfortable and friendly service in which to spend a retirement, with mature gardens and its own summer house. A team of versatile care workers also extend their expertise to respite care in order to assist members of the local community who are full-time carers themselves.

Trained chefs prepare a varied daily menu to give a choice of tasty, nutritious meals.

The recreation and activities team oversee everything from pet therapy and reading club, to music exercises and knitting.

Key calendar events are always made extra special at the home, because they enjoy any excuse for a party. The activities co-ordinator works with residents and relatives to make sure there is something for everyone.

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Care Provided by Woodbury House Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jade Allwood (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Woodbury House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Woodbury House Care Centre Reviews (92)

Total of 92, showing 41-60
9.7

Woodbury House Care Centre has a Review Score of 9.7 (9.667) out of 10, based on 10 reviews in the last 2 years. Over all time Woodbury House Care Centre has 92 reviews.

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Date Published

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Review from S S (Friend of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I live a long way away I usually visit my friend and have the meals with him in the restaurant. I stay locally in a B&B so manage to have 3 full days with him. What I have seen in that time is a remarkable change in the resident I visit. Gone is the frightened/worried person he was. So lovely to
see and thanks to the staff here he has improved so much in health and happiness.

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Review from L T (Granddaughter of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my grandad receives. I know he is being well looked after and trust the staff 100% to do what is best for him. Woodbury House is always clean and tidy. The staff always warm and welcoming. There are many activities on offer for the residents and family are encouraged
to come along and join in.

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Review from P F (Son of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Woodbury House after her previous nursing home closed. Mum settled in very well and was happy in her new surroundings from the start. The home is well-appointed and very comfortable. Set in beautiful grounds. All the staff are very kind and proficient. Residents are provided
with a range of activities and regular events involving family and friends. It is an excellent residential/nursing home.

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Review from L W (Regular Volunteer) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff. Residents are clean and well cared for.
Residents like to be entertained. Always asked if they want to do anything even if they can't answer.

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Review from Christopher W (Friend of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care centre could not be better. Everything is of the best quality. The staff are superb.

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Review from Tracy M (Daughter of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for 10 weeks and I'm so pleased with how quickly he has settled. The staff are so kind and caring, treating the residents with so much respect. It feels such a happy and fun environment when you come to visit with nothing being to much trouble. I feel as if I'm visiting Dad at home
and not in a home. So glad that he chose it.

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Review from R L (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and friendly home the best in every way.

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Review from D L (Son-in-law of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is very warm and friendly. Nothing is too much trouble for them when you arrive. I would recommend this home to anybody. The care is at it's best.

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Review from Sally C (Friend of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first visit and my friend and I feel very reassured about the standard of emotional and physical care he is receiving.
All the staff I met have been kind and appear to really care for the residents.

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Review from H B (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a number of care homes for my mother and Woodbury House was my first choice. From the moment I entered it, I felt very comfortable.
Staff friendly, helpful and always professional. Pleasant and comfortable communal areas. Care is taken to create a homely atmosphere. Tasteful furnishings
and relaxing outdoor areas. Interesting activities. Visitors always made welcome. Staff always have time to talk and discuss any issues.
Nice community feel amongst the residents. Staff always willing to adapt and try new things to accommodate any particular requirements and always very pro-active in this regard. My mother has settled very well into life at Woodbury House and I have found the whole experience very positive.

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Review from Michael C (Son of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only here for a short time but the care and love given by the staff was excellent.

Reply from Alison Geddes, Marketing at Woodbury House Care Centre

Thank you for your positive comments on our home, the team will be delighted to hear your feedback.


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Review from D C (Daughter-in-law of Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only here for a short time but the care and love she received was fabulous, nothing was too much trouble for the staff. Not only were the staff so kind to mum but their support and special cuddles they constantly gave us helped us through this sad and emotional time. We would highly recommend
this wonderful nursing home.

Reply from Alison Geddes, Marketing at Woodbury House Care Centre

Thank you for your positive comments about our home, our team are passionate and dedicated to provide the best possible care and this extends not just to residents but their relatives as well. They will be touched to hear your feedback.


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Review from Charlie S (Grandson of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodbury House has provided exceptional care to my grandmother over the last 2 1/2 years, not only giving the right technical care, but doing so with a smile, treating her as if it was their family, which as a grandson, was one of the most important things to know when selecting a place of care. Thank
you to everyone who has helped her and cared for her.

Reply from Alison Geddes, Marketing at Woodbury House Care Centre

Many thanks for your positive comments about our home, it is great to hear you find your Grandmother's care here to be 'exceptional'. At Woodbury House we pride ourselves on the high standard of care we provide, the team will be delighted to hear your feedback.


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Review from Clive A (Relative of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the professional care and the cleanliness. Always a warm welcome and nothing was too much trouble.

Reply from Tessa Matthews, Marketing Woodbury House at Woodbury House Care Centre

Thank you for your lovely comments. It sounds like the team are really living our values and helping residents to love every day.


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Review from Jill O (Resident) assisted by family/friend published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to express my admiration and gratitude for our care home manager. Her care, understanding and friendliness is exceptional, and the atmosphere she creates is wonderful. She is so dedicated to our care that I wanted to write this special review.

Reply from Tessa Matthews, Marketing at Woodbury House Care Centre

Thank you so much for your lovely comments about the home manager at Woodbury House. I'll make sure these are passed on to her and the team.


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Review from Pauline S (Wife of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Woodbury House treated my husband with great kindness and respect, and each time I visited I was also treated most kindly and given tea, coffee and sympathy.

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Review from Sally B (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was only in Woodbury House for a year but she was looked after exceptionally well. Mum could be bossy but the staff were very caring and clearly showed how much they cared for her and our family. At the end of her life, the utmost respect was shown to mum and our family. The staff made sure we
were cared for too. I can't speak highly enough of Woodbury House and their knowledge and understanding of dementia and the journey through dementia.

Reply from Alison Geddes, Marketing at Woodbury House Care Centre

Thank you for your positive comments about our home, it is great to hear how pleased you are with the care your Mum received here at Woodbury House. The team will be touched to hear your kind words. Thanks again, best wishes to you and your family.


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Review from Jan G (Daughter of Resident) published on 1 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When Mum arrived at Woodbury House in July '18, we really thought it was for palliative care, but how wrong we were! The staff cared, cajoled and nursed Mum back to her usual feisty self and gave her a quality of life better than we could ever have hoped for. She became engaged in the life of the home
and had trips to the pub and the zoo which she really enjoyed. We felt her carers got to know her as a real person and gave both time and affection in dealing with her wicked sense of humour. Her health deteriorated after Christmas and she passed away in February but we will be forever grateful for the kindness and compassion shown to both my mother and my family during such a difficult time.

Reply from Alison Geddes, Marketing Administrator at Woodbury House Care Centre

Thank you for your lovely comments about our home. At Woodbury House, we pride ourselves on our high level of care, so it is truly touching to hear what a positive impact it made on your Mum's quality of life. Your comments will be passed onto the Home Manager and team. Thanks again for your kind words and please accept our condolences, best wishes to you and your family.


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Review from Jenni S (Daughter of Resident) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Woodbury House Care Centre highly enough. They have been nothing but kind, professional and understanding. I genuinely feel they understand my mum and her needs. I’m not able to get to see her as often as I would like as I live a distance from the home but I feel confident that mum
is both lived and cared for by the wonderful team of caregivers. We never arrive without feeling that they are doing the very best for all the residents. It is scrupulously clean and well managed.

Reply from Alison Geddes, Marketing Administrator at Woodbury House Care Centre

Thank you for your wonderful comments about our home, it is fantastic to hear how pleased you are with the care given to your mother here at Woodbury House and that you find the team 'kind, professional and understanding'. Your comments will be passed onto the Home Manager and team who will be delighted to hear your feedback.


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Review from Christine D (Sister of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming and comfortable. Rooms well-appointed. Grounds delightful.
The staff are magnificent. So kind, patient and competent in all they do.
The food is really well cooked and presented very nicely in a beautiful dining room or in the residents' rooms if they prefer.
Thank you
for all you do. The staff are angels.
And good activities provided for residents.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Woodbury House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Woodbury House Care Centre is calculated as follows: ( (89 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 120 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodbury House Care Centre is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Jade

Jade Allwood

Job Title: Home Manager

Joined: 2023

Jade Allwood is the Registered Manager for Woodbury House and has been with Woodbury since March 2023. Jade has been a registered manager in other homes for 5+ years and has a wealth of knowledge.


Jade is very passionate about ensuring there is a high standard of care and service in the home. She is very proud of the home since she joined and is excited for the future of the home as well.


Outside of work, Jade enjoys spending time with her family, cooking and reading.


In the past, Jade has been an air cadet and has even learned to fly a plane. This is one of Jade’s greatest achievements, alongside her two children.


“It takes a special kind of person to be in any aspect of care and here at Woodbury I think we have a fabulous team with skills, passion and the determination to make the home great!”