Review from Diana T (Friend of Resident) published on 28 December 2016
Submitted via Website • Report

Overall Experience

The receptionist expected us. We entered a reception area which had an ambiance. The manager came and sat with us, explained the policy and ethos of the home. We were introduced to other members of the team who explained their roles. A tour of the home followed. We were particularly impressed by all

the staff we met who, whatever their job, all said hello and many introduced themselves by name.
She was an extremely difficult person, refusing to eat or participate in anything there, nevertheless this did not affect the level of care she received or change their attitude towards her and she left there in much better shape than she went in.
The success of Woodberry House Care Centre was down to the manager who set the ethos for it and had an excellent staff team who responded. She was a qualified nurse with good management skills. She recognised the root causes of our friend's behaviour and so was able to help us to understand and so to support the friend much better. We cannot rate it highly .

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Review from J.M M (Friend of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience

As a friend of a resident with dementia, she is unable to respond. What I have seen is satisfactory.

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Review from R G (Friend of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience

The care, support and professional approach to all are truly outstanding. All members of staff are exceptional and welcoming. I wholeheartedly recommend Woodbury House without reservation.

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Review from E K (Daughter of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience

All staff were friendly and welcoming. All staff showed a high level of care to not only my mother but to all other residents. The staff made regular contact with myself and other family members regarding my mother's health deteriorating due to progression of her dementia, all staff treated my mother

with dignity and respect. In the last few days of her life, all staff demonstrated a high level of care to my mother but also provided unbelievable support of myself and my family. The staff at Woodbury House made a difficult time for us much more bearable.

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Review from Debbie (Daughter of Resident) published on 22 November 2016
Submitted via Website • Report

Overall Experience

I am very happy with the care that Mum has received at Woodbury House. All the staff are very friendly and approachable and importantly I have found the team very responsive to changes in Mums' needs. Real efforts were put into her birthday 'tea' to ensure that it was made special for her, which was

lovely. The recent refurbishment has greatly improved the ambience of the home too. Choosing a suitable home for a loved one is never an easy task, so it makes me happy to see Mum settled and well cared for.

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Review from Ian A (Son of Resident) published on 3 November 2016
Submitted via Website • Report

Overall Experience

My mother has now been in the Care Home for approximately six months. She is very happy to be a resident at the home. She is very well cared for and gets on well with staff and other residents. She is now eating well (something she has not been doing for some time). The staff are very kind and very

attentive to my mother's needs. The staff stimulate my mother and as a result, she is much more talkative when I visit.

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Review from Carol D (Daughter of Resident) published on 3 November 2016
Submitted via Website • Report

Overall Experience

My father has been in Woodbury House since Sept 2016, due to a rapid decline in his health leading to the inability to care for himself at home. The staff at Woodbury House have been really supportive to both myself and my father during the transition into nursing care. All the staff are really friendly

and nothing is to much trouble, The whole house has recently been refurbished to a high standard and it is kept really clean, I have enjoyed 2 lunches with my dad, and the food is very good with alternative options available. Overall I am really pleased with my father's care and more importantly so is he.

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Review from James H (Son of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience

We only used the home for 5 weeks but found the staff very good and caring. They did everything we wished for in the last few days of Dads life. The rooms were in need of decoration and this was under way in the home. We would recommend this home to anyone else.

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Review from Clare P (Daughter of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience

We only knew Woodbury for 5 weeks as sadly dad didn't live long but the staff have been remarkable. Gentle, attentive care for him and and understanding for us the relatives.
The building fabric is tired but a refit will soon put this right. Lovely location for my forming family. Thank you Woodbury.

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Review from Sue (Daughter of Resident) published on 23 May 2016
Submitted via Website • Report

Overall Experience

My mother was 87, had advanced dementia, was immobile and was a resident for just over 3 months. She had issues with her skin and these were seen to as soon as they were discovered. She had problems with eating and staff even made tasty shakes and soft puddings to tempt her. She was treated with dignity

and loving care.

We were able to talk to staff about anything and if required meetings were arranged, even at weekends. At all times the whole family were included in all aspects/decisions regarding her treatments. Her end of life plan was organised and again we as a family were all consulted and able to contribute our wishes.

The management and staff are excellent. We felt the best possible care was provided to Mum and we as a family were also treated with care. The atmosphere at this home is very calming and peaceful.She had a lovely big room with countryside views.

We visited 7 other homes before we chose WH, we were so pleased we did, Mum could not have been in safer hands.

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Review from Clare B (Daughter-in-law of Resident) published on 8 April 2016
Submitted via Website • Report

Overall Experience

Woodbury House provides a home from home. The staff are great , from the nursing staff to the activities co-ordinators. The attention to detail in personal hygiene has reduced infections we were seeing at home and as a result overall health has improved. The nursing staff and particularly the clinical

lead are always available to deliver care and also to chat to relatives and answer questions.

My father in law is comfortable and well looked after, he gets attention when he wants it and has his own space if that suits his mood. Since arriving he has had new glasses, a new walker after physiotherapist recommendation, and a whole new group of friends.

The bedrooms need decorating but that's in hand and if the standard is as good as the recently refurbished communal areas it will be worth waiting for.

In his own words Woodbury House is his "Country Retreat" and we can't wait for better weather to use the gardens and wander down to the summerhouse.

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Review from A A (Granddaughter of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience

My granddaughter has lived at Woodbury house for a year and a half. She enjoys her time here and feels happy to be a part of the home. The staff are a great team and are always willing to help. My grandmother gets on well with everyone and is always happy to take part in everything. She enjoys the food

and the service of all the meals. My grandmother likes all the work that has been carried out at home too.

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Woodbury House Care Centre

Care Provided by Woodbury House Care Centre

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Funding & Fees Guide for Woodbury House Care Centre

Facilities