Burnham Lodge

Parliament Lane, Burnham, Slough SL1 8NU
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9.9 81 Reviews
  • Burnham Lodge, Slough
Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900.

Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and sympathetically restored to recreate a country house atmosphere, while providing a comfortable environment where it is easy for residents to continue to enjoy their individual way of life throughout their retirement.

Fully carpeted and centrally heated, the house offers a warm welcome. The lounge has magnificent views of the gardens. The newly decorated dining room is vibrant and welcoming to provide a delightful setting in which to enjoy freshly cooked meals, every day.

There are 39 comfortable single rooms and 10 double rooms, tastefully furnished, most with en- suite facilities. Each has colour television and resident/nurse call systems, as well as full internal and external telephone facilities.

A varied activities programme caters for residents with different hobbies and interests such as: arts & crafts, exercise classes, musical activities, cooking, days out, gardening and visits from animals.

Burnham Lodges benefits from a bright conservatory, communal lounge and a dining room to enjoy the fully inclusive homemade meals.

Also on offer at Burnahm Lodge is a hairdressing salon, access to video calling to stay in touch with family and friends and a fully inclusive laundry service.

Care Provided by Burnham Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Daniella Johnson (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Burnham Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,700
    • Self-Funded Residential Dementia Care from £1,700
    • Self-Funded Nursing Care from £1,700
    • Self-Funded Nursing Dementia Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,700
    • RESPITE Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Nursing Dementia Care from £1,700
  • Special offer - for limited time only.
    Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident or Receive up to £250 off when you book a 2-week respite stay. T&C's apply. Subject to Availability.


  • (these prices are only a guideline, please contact Burnham Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • All visitors are welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability


  • Parking
  • Plenty of on-site parking available


Total of 81, showing 21-40
9.9

Burnham Lodge has a Review Score of 9.9 (9.940) out of 10, based on 13 reviews in the last 2 years. Over all time Burnham Lodge has 81 reviews.

Overall Experience

  • 57
  • 21
  • 2
  • 1
  • 0

Date Published

81
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Overall Experience  Overall Experience 5.0 out of 5

Since changes in management-level staff, there has been a great improvement in the morale, activities, organisation, hygiene, and the general atmosphere at Burnham Lodge. My mother's room, though small, is clean and the framed photos and pictures from home are all mounted carefully on the walls. Staff
provide 24-hour care, popping in hourly at night to make sure mum is okay, and there is a mat by her bed that sends information to the office if she falls. A special mattress is provided for the less mobile and those in pain to prevent bedsores. Personal attention given to each resident seems to be a hallmark of the care. Instead of being a number, residents are individuals. The garden is lovely and most are quite accessible for wheelchair users. If each resident could be allocated a Key Worker, this would enable residents' personal needs and preferences to be known and dealt with even better than they are now. This may require more full-time and permanent staffing than is currently possible.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you very much for your very positive feedback about Burnham Lodge. We are glad you are satisfied with the improvements that we have made to make Burnham Lodge a safe and happy environment for all our ladies, gentlemen and team.


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Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff and extremely understanding, with excellent communication with my father, to understand his needs.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your very positive comments about Burnham Lodge. We are so glad you are happy with the way in which we are caring for your father and ensuring all his needs are understood and met.


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Overall Experience  Overall Experience 5.0 out of 5

Firstly, impressed with the care of the gardens, then the inside of Burnham Lodge is very smart and welcoming! Found also the staff most helpful and welcoming too, giving clear answers to any questions I had. Finally, myself, my neighbour and the various staff I spoke to all agreed that a piano or keyboard
would be ideal at Burnham Lodge, as I myself played the keyboard here many years ago and residents thoroughly enjoyed it.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your lovely words about Burnham Lodge. We are absolutely thrilled with our wonderful refurbished home and its beautiful grounds. It's so heartening to hear you find our staff very helpful and welcoming. As for your piano idea, we shall certainly give it some thought for the future!


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Overall Experience  Overall Experience 5.0 out of 5

Grandma is always well looked after and she seems really happy here. The home always looks very clean and tidy and the staff are all lovely. I’m very pleased that Grandma is here and I’m confident that she is getting the best care possible!

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

What lovely words about Burnham Lodge. It's our pleasure to look after your grandma and to ensure she is getting the best possible care from our lovely, friendly team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was moved from hospital to Burnham Lodge for a temporary period. I had the opportunity of visiting her at Burnham Lodge and found the staff to be very professional, caring and patient. Staff were also pleased to speak on the phone. Burnham Lodge were very good in promptly letting me know of
any matters of concern with regard to my mother's health. The nursing home looked very clean, well decorated - her bedroom was very nice and overlooked part of the extensive grounds.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your very kind words about Burnham Lodge. It was a pleasure to look after your mother and we are delighted that you are happy with the way in which we cared for her. We take great pride in our beautiful home which provides such a safe and comfortable environment for everyone.


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Overall Experience  Overall Experience 4.0 out of 5

This has been a difficult time for my husband coming from a hospice to a nursing home. The building is beautiful and staff have worked hard to make him feel settled.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your fantastic review of Burnham Lodge. We are extremely proud of our lovely nursing home with its beautiful rooms and stunning grounds. Our brilliant staff who are looking after your husband will be thrilled with your wonderful comments.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is well looked after in Burnham Lodge and it is peace of mind for me to know she is safe and well at all times. The staff are always helpful and friendly, offering good advice for myself and my family in a difficult sitaution.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you very much for your lovely review of Burnham Lodge. It is our pleasure to look after your mum and we are delighted to have you all as part of our Burnham family. We shall share your wonderful words with our helpful, friendly team.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely food, great choice including vegetarian options. Lovely pudding and cakes are all homemade. The chef is excellent and very caring towards the residents as well as cooking excellent food.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your lovely review of Burnham Lodge. We pride ourselves on offering our ladies and gentlemen a fantastic range of nutritious, home-cooked food to suit all tastes and requirements. We shall pass on your compliments to our amazing chef.


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Overall Experience  Overall Experience 5.0 out of 5

My mother and I first got to know Burnham Lodge in 2002, when we were finding a final home for my stepfather in 2002. He spent his last six months having had the best care possible after suffering several strokes. In 2009, I chose Burnham Lodge for my mother to spend her last two weeks in comfort and
security. She died here aged 96 while I was holding her hand and talking gently to her. I have now been here myself three times with broken limbs and got myself back to health. Thank you Burnham Lodge.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your lovely comments about Burnham Lodge. It has been a pleasure to have you as part of our Burnham family and we are so glad you are happy with the way we have looked after you and your loved ones over the years.


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Overall Experience  Overall Experience 5.0 out of 5

When we were looking for a residential place for a friend that would look after her as if she was in her own home, keep her safe and look after her well, Burnham Lodge was the place for her. The staff are friendly, helpful and caring. When you arrive at Burnham Lodge, you are always greeted with a smile
and a friendly welcome and this can be done at any time of the day.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

What lovely words about Burnham Lodge. Thank you so much for your very kind comments about our wonderful care home and team members. It is our pleasure to look after your loved one and we are so glad you are happy with the care she is receiving here. You will always get a warm, friendly welcome when you visit us.


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Overall Experience  Overall Experience 5.0 out of 5

My mother once she settled in is very comfortable and happy. She enjoys the food and entertainment, the carers are always there if needed and are very kind. The home is very clean and the garden is beautiful.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

We are so delighted with your review of Burnham Lodge. It's our pleasure to look after your mother in our lovely home and have you all as part of our very special family.


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Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and helpful, especially one member who can't do enough for you. The home is clean and beautifully decorated, and my brother says the chef is brilliant. The nurses are caring and informative.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your wonderful review of Burnham Lodge. It is our pleasure to look after your brother. We shall pass on his compliments to the chef, and also to all the staff who are looking after him.


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Overall Experience  Overall Experience 5.0 out of 5

It appears to be an outstanding well managed nursing home. The quality of care is outstanding. I feel fortunate my wife is a resident here.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

We really appreciate your fantastic comments about Burnham Lodge. We are so glad you are happy with the way we are caring for your wife.


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Overall Experience  Overall Experience 5.0 out of 5

In the little time that my father has been here, I have noticed an improvement in his general health and alertness at every visit. The staff are always polite and helpful. The gardens are well maintained and beautiful and are great for my father as he is a lifelong gardener.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

What a wonderful review. It is a pleasure to look after your father and we too are thrilled to see him improving in our care. We are so lucky to have such beautiful gardens here at Burnham Lodge and we hope he continues to enjoy them especially during these summer months.


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Overall Experience  Overall Experience 5.0 out of 5

We found the staff to be extremely kind, compassionate and above all caring to my mother.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your superb review of Burnham Lodge. It is our pleasure to care for your mother.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are Burnham Lodge are always king and caring to both my father-in-law and family. The lodge is situated in a beautiful garden in woodlands, and is decorated to feel like home and is always very clean and inviting. I am so glad we brought my father-in-law to Burnham Lodge; it's like being on
a lovely holiday.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

What lovely words about Burnham Lodge. We are delighted to have you all as part of our Burnham Lodge family and will share your wonderful comments with all the team here.


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Overall Experience  Overall Experience 5.0 out of 5

My elderly mother was brought here as an emergency resident after leaving the hospital. She has since stayed as a permanent resident and we are incredibly happy with the level of care my mother is receiving. She has settled in very well.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your wonderful review of Burnham Lodge. We are delighted to have you and your mother as part of our Burnham family. We too are so pleased to see how well she has settled in with us. We shall share your lovely comments with all the team who are caring for her.


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Overall Experience  Overall Experience 3.0 out of 5

The home is indeed beautiful and the grounds are lovely. However, as a family, we found it very difficult and sometimes impossible to reach my Stepmother. The phones remain unanswered and over the Christmas period were out of action as was the WiFi. This caused my elderly dad much frustration at trying
to reach his wife. We reported it regularly and it was always met with a lack of urgency. Visiting during Covid was chaotic and often unwelcoming.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your comments about Burnham Lodge. We regret the difficulties you and your dad experienced over the Christmas period in trying to reach your Stepmother. However, we were unable to risk assess or foresee a natural disaster as happened in this case when a storm brought down a tree onto our telephone and internet lines. We did issue several apologies and notices across our social media and network sites to tell everyone what had happened. Our Hartford Care senior managers became involved in trying to get communications restored over the Christmas period, and Burnham Lodge’s staff took personal steps to use their own mobile phones to keep emergency lines of communication open. We are really grateful to our maintenance team for resolving the situation as swiftly as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My 87-year young mother was admitted after a short illness in hospital. Due to Covid-19 we have been unable to view or visit her in the home however the exceptional care and kindness they have shown to both my sister and I and our mother has been superb. They regularly call or FaceTime us, my mother
wasn’t eating so they kept checking to see what food they could tempt my mum to eat. We can drop treats off to her and they have shown such devotion and love to our mother in these very hard times. Our mother always looks well looked after and the staff always have a little laugh and giggle with us during our calls. They have helped reassure us both that our mother is in a very safe place - thank you all.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely review of Burnham Lodge. We really appreciate your kind comments about the way in which we are looking after your Mum and what we are doing to ensure that you can stay in regular touch with her and that you know she is safe at all times.


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Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all of you who cared for my mother following her stroke, she very much appreciated the room, lovely food and nursing care she received after spending a month in a local hospital! Special thanks to the deputy manager and the senior nurse who I spoke to several times, they always seemed
to have time to speak to me. Your kindness and care was exemplary and she is recovering now in her own home with a live-in carer. Hopefully, she will continue her recovery but if she were ever to need a care home visit again I shall certainly look to you to provide care for her again.
Very best regards.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely review of Burnham Lodge. It was our pleasure to care for your mother following her stroke. We shall pass on your wonderful comments to our deputy manager and senior nurse with whom you spoke several times. Do keep in touch and let us know how your mother is getting on back in her home.


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Current Review Score: 9.9 (9.940)

Overview of Review Score

The Review Score of 9.9 (9.940) out of 10 for Burnham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.940 for Burnham Lodge is calculated as follows: ( (141 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 149 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnham Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Beauty

Beauty Coles

Job Title: Manager

Joined: 2025

I am thrilled to begin my journey as the new Clinical Home Manager at Burnham Lodge Care Home, at Hartford Care, with a deep commitment to providing high-quality care. My primary focus is to create a nurturing, supportive environment where both residents and staff can thrive. I firmly believe that exceptional care stems from compassion, dedication, and teamwork, and I am determined to uphold these values in everything we do. By prioritising the well-being and morale of our incredible team, I aim to foster a culture of mutual respect and collaboration that enhances the lives of everyone in our care.


To achieve our shared goals, I will be working closely with the team to implement innovative strategies, that not only strengthen occupancy rates, but also, build on the outstanding reputation of our home within the community. Through effective marketing, community engagement, and showcasing the heart of our care home. I am confident we can reach new heights together. I am excited to connect with families, staff, and residents to ensure that our home remains a place of warmth, safety, and excellence. Here is to the journey ahead! Together, we will go from strength to strength!


Daria

Daria Wojcik

Job Title: Deputy Manager

Joined: 2024

My name is Daria, and I’ve had the privilege of working at Burnham Lodge Nursing Home for over two years. I’m excited to support Burnham Lodge as a Deputy Manager and continue growing in my career. I've been a nurse for eight years, throughout my career, I’ve worked extensively in the learning disability and dementia care sectors, which has fueled my passion for providing person-centred care.


I love bringing smiles to people’s faces through outstanding care, which keeps me motivated every day. I’m particularly passionate about dementia care and wanted to work for an organisation where ‘people matter’.


At Burnham Lodge, my positivity and enthusiasm are not only supported but encouraged, and that makes all the difference.


While some days can be challenging, I always find moments that remind me why I love working in care—whether it’s a resident’s smile, hearing their life stories, or sharing an emotional moment with a colleague.


I’m excited to continue developing in this rewarding field and make an even greater difference in the lives of those I care for.