Special offer - for limited time only.
Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident or Receive up to £250 off when you book a 2-week respite stay. T&C's apply. Subject to Availability.
All visitors are welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability
Plenty of on-site parking available
Burnham Lodge has a Review Score of 9.9 (9.940) out of 10, based on 13 reviews in the last 2 years. Over all time Burnham Lodge has 81 reviews.
Review from A L (Daughter of Resident) published on 30 May 2022
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you very much for your very positive feedback about Burnham Lodge. We are glad you are satisfied with the improvements that we have made to make Burnham Lodge a safe and happy environment for all our ladies, gentlemen and team.
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Review from B R (Son of Resident) published on 10 May 2022
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you for your very positive comments about Burnham Lodge. We are so glad you are happy with the way in which we are caring for your father and ensuring all his needs are understood and met.
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Review from T D (Friend of Resident) published on 28 April 2022
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you for your lovely words about Burnham Lodge. We are absolutely thrilled with our wonderful refurbished home and its beautiful grounds. It's so heartening to hear you find our staff very helpful and welcoming. As for your piano idea, we shall certainly give it some thought for the future!
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Review from A J (Granddaughter of Resident) published on 27 April 2022
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
What lovely words about Burnham Lodge. It's our pleasure to look after your grandma and to ensure she is getting the best possible care from our lovely, friendly team.
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Review from G P (Son of Resident) published on 19 January 2022
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you for your very kind words about Burnham Lodge. It was a pleasure to look after your mother and we are delighted that you are happy with the way in which we cared for her. We take great pride in our beautiful home which provides such a safe and comfortable environment for everyone.
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Review from J L (Wife of Resident) published on 11 January 2022
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you for your fantastic review of Burnham Lodge. We are extremely proud of our lovely nursing home with its beautiful rooms and stunning grounds. Our brilliant staff who are looking after your husband will be thrilled with your wonderful comments.
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Review from D E (Son of Resident) published on 11 January 2022
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you very much for your lovely review of Burnham Lodge. It is our pleasure to look after your mum and we are delighted to have you all as part of our Burnham family. We shall share your wonderful words with our helpful, friendly team.
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Review from K J (Daughter of Resident) published on 13 December 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you for your lovely review of Burnham Lodge. We pride ourselves on offering our ladies and gentlemen a fantastic range of nutritious, home-cooked food to suit all tastes and requirements. We shall pass on your compliments to our amazing chef.
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Review from P D (Resident) published on 17 November 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you for your lovely comments about Burnham Lodge. It has been a pleasure to have you as part of our Burnham family and we are so glad you are happy with the way we have looked after you and your loved ones over the years.
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Review from Richard C (Next of Kin) published on 16 November 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
What lovely words about Burnham Lodge. Thank you so much for your very kind comments about our wonderful care home and team members. It is our pleasure to look after your loved one and we are so glad you are happy with the care she is receiving here. You will always get a warm, friendly welcome when you visit us.
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Review from V H (Daughter of Resident) published on 20 July 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
We are so delighted with your review of Burnham Lodge. It's our pleasure to look after your mother in our lovely home and have you all as part of our very special family.
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Review from Gillian C (Sister of Resident) published on 19 July 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you so much for your wonderful review of Burnham Lodge. It is our pleasure to look after your brother. We shall pass on his compliments to the chef, and also to all the staff who are looking after him.
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Review from D B (Husband of Resident) published on 15 July 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
We really appreciate your fantastic comments about Burnham Lodge. We are so glad you are happy with the way we are caring for your wife.
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Review from S P (Son of Resident) published on 15 July 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
What a wonderful review. It is a pleasure to look after your father and we too are thrilled to see him improving in our care. We are so lucky to have such beautiful gardens here at Burnham Lodge and we hope he continues to enjoy them especially during these summer months.
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Review from S B (Daughter of Resident) published on 15 July 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you for your superb review of Burnham Lodge. It is our pleasure to care for your mother.
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Review from Laura P (Daughter-in-law of Resident) published on 15 July 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
What lovely words about Burnham Lodge. We are delighted to have you all as part of our Burnham Lodge family and will share your wonderful comments with all the team here.
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Review from Melanie J (Daughter of Resident) published on 30 June 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you so much for your wonderful review of Burnham Lodge. We are delighted to have you and your mother as part of our Burnham family. We too are so pleased to see how well she has settled in with us. We shall share your lovely comments with all the team who are caring for her.
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Review from Heather M (Daughter of Resident) published on 26 April 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you for your comments about Burnham Lodge. We regret the difficulties you and your dad experienced over the Christmas period in trying to reach your Stepmother. However, we were unable to risk assess or foresee a natural disaster as happened in this case when a storm brought down a tree onto our telephone and internet lines. We did issue several apologies and notices across our social media and network sites to tell everyone what had happened. Our Hartford Care senior managers became involved in trying to get communications restored over the Christmas period, and Burnham Lodge’s staff took personal steps to use their own mobile phones to keep emergency lines of communication open. We are really grateful to our maintenance team for resolving the situation as swiftly as possible.
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Review from Larissa B (Daughter of Resident) published on 5 February 2021
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you so much for your lovely review of Burnham Lodge. We really appreciate your kind comments about the way in which we are looking after your Mum and what we are doing to ensure that you can stay in regular touch with her and that you know she is safe at all times.
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Review from Paul W (Son of Resident) published on 25 November 2020
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Reply from Alison Reijman, PR Coordinator at Burnham Lodge
Thank you so much for your lovely review of Burnham Lodge. It was our pleasure to care for your mother following her stroke. We shall pass on your wonderful comments to our deputy manager and senior nurse with whom you spoke several times. Do keep in touch and let us know how your mother is getting on back in her home.
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The Review Score of 9.9 (9.940) out of 10 for Burnham Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.940 for Burnham Lodge is calculated as follows: ( (141 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 149 Ratings = 4.94
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Burnham Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Jun 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Manager
Joined: 2025
I am thrilled to begin my journey as the new Clinical Home Manager at Burnham Lodge Care Home, at Hartford Care, with a deep commitment to providing high-quality care. My primary focus is to create a nurturing, supportive environment where both residents and staff can thrive. I firmly believe that exceptional care stems from compassion, dedication, and teamwork, and I am determined to uphold these values in everything we do. By prioritising the well-being and morale of our incredible team, I aim to foster a culture of mutual respect and collaboration that enhances the lives of everyone in our care.
To achieve our shared goals, I will be working closely with the team to implement innovative strategies, that not only strengthen occupancy rates, but also, build on the outstanding reputation of our home within the community. Through effective marketing, community engagement, and showcasing the heart of our care home. I am confident we can reach new heights together. I am excited to connect with families, staff, and residents to ensure that our home remains a place of warmth, safety, and excellence. Here is to the journey ahead! Together, we will go from strength to strength!
Job Title: Deputy Manager
Joined: 2024
My name is Daria, and I’ve had the privilege of working at Burnham Lodge Nursing Home for over two years. I’m excited to support Burnham Lodge as a Deputy Manager and continue growing in my career. I've been a nurse for eight years, throughout my career, I’ve worked extensively in the learning disability and dementia care sectors, which has fueled my passion for providing person-centred care.
I love bringing smiles to people’s faces through outstanding care, which keeps me motivated every day. I’m particularly passionate about dementia care and wanted to work for an organisation where ‘people matter’.
At Burnham Lodge, my positivity and enthusiasm are not only supported but encouraged, and that makes all the difference.
While some days can be challenging, I always find moments that remind me why I love working in care—whether it’s a resident’s smile, hearing their life stories, or sharing an emotional moment with a colleague.
I’m excited to continue developing in this rewarding field and make an even greater difference in the lives of those I care for.