Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Catherine Court has a Review Score of 9.9 (9.893) out of 10, based on 11 reviews in the last 2 years. Over all time Catherine Court has 62 reviews.
Review from Mike B (Son of Resident) published on 8 August 2024
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Review from A K (Brother of Resident) published on 17 July 2024
Submitted via Website •
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Reply from Holly Cole, Reviews Team at Catherine Court
Hi A K, thank you very much for taking the time to leave us feedback about your experience. At Catherine Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.
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Review from Joyce M (Wife of Resident) published on 10 June 2024
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Review from Paul D (Husband of Resident) published on 30 April 2024
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Reply from Reviews Team, Reviews Team at Catherine Court
Thank you so much for your lovely review, we are glad to hear you are happy with the care your wife is receiving.
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Review from Wendy T (Daughter of Resident) published on 29 April 2024
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Reply from Reviews Team, Reviews Team at Catherine Court
Thank you very much for rating Catherine Court five stars.
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Review from B C (Son-in-law of Resident) published on 11 April 2024
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Reply from Hannah Atherley, Reviews Team at Catherine Court
Hi, thank you very much for rating Catherine Court 5 stars. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from L S (Granddaughter of Resident) published on 14 March 2024
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Review from M B (Wife of Resident) published on 26 February 2024
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Review from M S (Husband of Resident) published on 26 February 2024
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Review from J P (Wife of Resident) published on 18 September 2023
Submitted via Website •
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Reply from Holly Cole, Reviews Team at Catherine Court
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Catherine Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
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Review from Kim F (Daughter-in-law of Resident) published on 22 August 2023
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Reply from Hannah Atherley, Reviews Team at Catherine Court
Hi Kim, thank you for your kind words, we really appreciate your lovely feedback.
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Review from Christine C (Respite Resident) published on 28 February 2023
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Reply from Hannah Atherley, Manager at Catherine Court
Thank you for rating Catherine Court Care Home first-class, we are glad to hear you enjoyed your experience!
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Review from J R (Niece of Resident) published on 30 January 2023
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Reply from Hannah Atherley, Manager at Catherine Court
Thank you for taking the time to review us, we really appreciate your lovely words.
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Review from Teresa B (Cousin of Resident) published on 29 November 2022
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Review from D T (Daughter of Resident) published on 3 November 2022
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Review from N S (Daughter of Resident) published on 21 October 2022
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Review from Alan P (Son of Resident) published on 21 September 2022
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Review from Maxine D (Daughter of Resident) published on 16 June 2022
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Review from Diane P (Daughter-in-law of Resident) published on 9 June 2022
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Review from S C (Daughter of Resident) published on 1 May 2022
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The Review Score of 9.9 (9.893) out of 10 for Catherine Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.976 for Catherine Court is calculated as follows: ( (124 Excellents x 5) + (3 Goods x 4) ) ÷ 127 Ratings = 4.976
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.917 Points relating to the number of positive Reviews for Catherine Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Apr 2021
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Job Title: Home Manager
Joined: 2024
I have been working in the healthcare sector for over 20 years in the UK.
I have a nursing background in my home country, and I worked as a dental nurse and in leadership positions in dentistry for 15 years. Since 2018, I have worked in the care sector as a registered manager of residential and nursing homes. I decided to work for Care UK because it is an established care provider with a very good reputation that takes pride in its values and vision.
I have been a registered manager with the Care Quality Commission since 2010, and I am currently studying to obtain my BA (Hons) degree in Business and Management.
In a Home Manger role, a person should be very kind, caring, patient and nurturing towards all residents and colleagues. When I’m able to inspire others and reflect my kindness through everything I do, I feel proud of my role at Catherine Court.
My favourite part of the day is spending time interacting with the residents. I even participate in some of their daily activities and help the team whenever I can.
I have had many achievements throughout my career that I am proud of, however the highlight was when I managed to turn around a care home from being closed by CQC (rated Inadequate overall) to Good, in just six months.
When I’m not working, I absolutely love spending time with my cat, Alfie. I also like photography, reading, painting and travelling, and I have a keen interest in holistic therapies and spirituality.