Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Catherine Court has a Review Score of 9.9 (9.893) out of 10, based on 11 reviews in the last 2 years. Over all time Catherine Court has 62 reviews.
Review from Lynda P (Daughter of Resident) published on 31 January 2022
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Review from Chris H (Son of Resident) published on 18 January 2022
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Review from Vicky A (Granddaughter of Resident) published on 6 September 2021
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Review from Suzanne C (Daughter of Resident) published on 6 September 2021
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Review from John H (Husband of Resident) published on 26 August 2021
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Review from Keith D (Resident) assisted by family/friend published on 18 August 2021
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Review from Bernice C (Daughter of Resident) published on 17 August 2021
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Review from A F (Husband of Resident) published on 6 May 2020
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Review from M W (Son of Resident) published on 10 July 2019
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Reply from Samantha Debenham, Personal Assistant at Catherine Court
Thank you for taking the time to submit your review – we are very pleased to hear that you and your mother are so happy with the care and team at Catherine Court, and to see your good and excellent scores. In regards to the number of carers at the home, I would like to reassure you that we always make sure we have a high number of team members working at all times – of course, although you will see many of these colleagues with residents in communal lounge areas when you visit, there will also be colleagues helping residents in other places in the home, such as providing one-to-one care in rooms, assisting residents to take part in activities, or helping at mealtimes. Thank you again for your kind feedback, and please do let us know if you have any further comments, suggestions or questions and we’ll always be happy to help.
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Review from Sarah H (Daughter of Resident) published on 5 June 2019
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Review from Sara P (Daughter of Resident) published on 3 April 2019
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Review from R G (Husband of Resident) published on 19 February 2019
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Review from Janice W (Daughter-in-law of Resident) published on 22 January 2019
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Review from N T (Son-in-law of Resident) published on 22 January 2019
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Review from Ian S (Nephew of Resident) published on 2 January 2019
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Review from William R (Husband of Resident) published on 3 December 2018
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The staff are kind and wonderful.
Catherine court is perfectly designed for Alzheimers’s, which my wife has. There is so much space for residents to be able to walk. Everybody from the receptionist to the cleaners
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Review from S J (Wife of Resident) published on 27 November 2018
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Review from Pauline H (Wife of Resident) published on 15 November 2018
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Review from Karen W (Daughter of Resident) published on 15 November 2018
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Review from Sheree B (Daughter of Resident) published on 13 November 2018
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The Review Score of 9.9 (9.893) out of 10 for Catherine Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.976 for Catherine Court is calculated as follows: ( (124 Excellents x 5) + (3 Goods x 4) ) ÷ 127 Ratings = 4.976
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.917 Points relating to the number of positive Reviews for Catherine Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Apr 2021
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Job Title: Home Manager
Joined: 2024
I have been working in the healthcare sector for over 20 years in the UK.
I have a nursing background in my home country, and I worked as a dental nurse and in leadership positions in dentistry for 15 years. Since 2018, I have worked in the care sector as a registered manager of residential and nursing homes. I decided to work for Care UK because it is an established care provider with a very good reputation that takes pride in its values and vision.
I have been a registered manager with the Care Quality Commission since 2010, and I am currently studying to obtain my BA (Hons) degree in Business and Management.
In a Home Manger role, a person should be very kind, caring, patient and nurturing towards all residents and colleagues. When I’m able to inspire others and reflect my kindness through everything I do, I feel proud of my role at Catherine Court.
My favourite part of the day is spending time interacting with the residents. I even participate in some of their daily activities and help the team whenever I can.
I have had many achievements throughout my career that I am proud of, however the highlight was when I managed to turn around a care home from being closed by CQC (rated Inadequate overall) to Good, in just six months.
When I’m not working, I absolutely love spending time with my cat, Alfie. I also like photography, reading, painting and travelling, and I have a keen interest in holistic therapies and spirituality.