Catherine Court

Cressex Road, High Wycombe HP12 4QF
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9.9 62 Reviews
  • Catherine Court, High Wycombe
Catherine Court offers nursing, dementia and residential care for older people in an inclusive setting located in a peaceful residential area in High Wycombe.

The two-storey home is designed around a courtyard, and each bedroom is light and spacious, with en-suite facilities and all the furnishings residents need. Residents also benefit from lounges and dining rooms, an activity room, a sensory room and a quiet room.

The Lifestyle team ensures there’s always something happening at Catherine Court, with activities seven days a week. If a resident has a particular passion, they'll make sure they can indulge it. The chef-led catering team puts residents' favourite meals on the menu while also ensuring each individual receives the nutritional support they need.

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Care Provided by Catherine Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Autism/ASD
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Corina Andreescu (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Catherine Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,515
    • Self-Funded Residential Dementia Care from £1,605
    • Self-Funded Nursing Care from £1,755
    • Self-Funded Nursing Dementia Care from £1,845
    • RESPITE Self-Funded Residential Care from £1,725
    • RESPITE Self-Funded Residential Dementia Care from £1,815
    • RESPITE Self-Funded Nursing Care from £1,965
    • RESPITE Self-Funded Nursing Dementia Care from £2,055

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Catherine Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Catherine Court Reviews (62)

Total of 62, showing 41-60
9.9

Catherine Court has a Review Score of 9.9 (9.893) out of 10, based on 11 reviews in the last 2 years. Over all time Catherine Court has 62 reviews.

Overall Experience

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  • 17
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Date Published

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Review from William B (Husband of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home I will always come back. Very very nice staff, food excellent just a very nice place.

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Review from Janis H (Daughter of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Catherine Court for the past 3 years. I am very pleased with the care my mother is given on a daily basis. I find the staff helpful, caring, interested and kind. Over time they have come to know my mother's likes and dislikes so are able to meet her needs effectively. I feel that
I am regularly updated and kept informed. During my visits, it is not unusual for me to hear about something my mother has enjoyed and been involved as I walk into reception. Email communication on upcoming events is also very good. The staff take time to talk though and answer any questions or concerns I may have. Since being at Catherine Court my mother has particularly enjoyed musical activities and having her nails painted. I have valued her being taken out from time to time and have enjoyed seeing the photos of her enjoying the day when I have been unable to join in. So far outings have included Odds Farm, Garden Centre and Rest Home for Horses.

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Review from Julie H (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the management and all the care staff to be extremely professional, helpful, caring and supportive of both Mother and our ourselves. The food provided is excellent in both quality and variety. Mother is always treated with dignity and respect. We are always kept fully informed of any issues
around Mum and health or behaviours which is very much appreciated by us.
We are very happy with the overall care being provided by Catherine Court and it's staff.

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Review from Michael E (Son of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I rate this care home very highley.

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Review from Amanda T (Daughter of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my sister and I viewed Catherine Court we were immediately impressed with how caring, professional and friendly the staff were, they made us feel reassured that they would look after our Mother well and keep her safe.


Our Mother has been living at Catherine Court for just under four weeks now

and the
whole transition of moving her from hospital to the home has been smooth and painless. Mum has a bright room and we have been encouraged to personalise it with photos, pictures and personal possessions to make it feel like home.


Having suffered a severe stroke Mum is unable to talk, however the staff are so good with her and she has made good progress with her dexterity since arriving at Catherine Court.


We are so pleased we chose Catherine Court for Mum, we know she is in good hands.


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Review from Nicola L (Daughter of Resident) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Catherine Court since the end of January 2018 and has now really settled in. Every time I visit, she is smiling and quick to laugh, so I can tell that she's happy. She is always clean and tidy and generally really well turned out. Mum has always been a very elegant and proud lady,
and the caring staff go to great lengths to make sure her hair is just as she likes it, and will often do her makeup for her. Mum loves that. The activities are plentiful and stimulating, so mum is occupied and engaged, which is so vital to her well-being. All the staff, without exception, are compassionate, kind and caring; I have the utmost like and respect for each and every one of them. Theirs is a tough job and they do it with real love. My sister, brother and I, whilst devastated that our beloved mum needs such care, know that she is in the very best of hands and can rest assured that she is safe. We are truly grateful to everyone at Catherine Court. Thank you.

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Review from Jane S (Daughter of Resident) published on 2 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the care provided for my mother who is currently receiving palliative care.
Staff are well informed, patient, caring, respectful and supportive.
Management and administrative staff available and communicative.
The meals are very good and varied.
Bedding inadequate at times eg
sheets do not fit the mattress.
The physical environment is dated and could be improved. The en-suite bathroom does not have a shower.

Reply from Amy Wilson, AD at Catherine Court

Thank you for your review, we’re incredibly happy to hear your positive comments and excellent scores, particularly for the team and care we offer at Catherine Court. We would like to assure you we are currently working towards improving the environment at the home, including the communal showers and bathrooms. In regards to bedding, we purchase new linen and bedding each month and it is also checked weekly to ensure standards are maintained throughout the home, but following your review, we will of course double check sizes and suitability before reordering. Thank you again for taking the time to submit your review.


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Review from Clive P (Son of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Catherine Court care home for six years. In this time there has been a number of management and staffing changes over the years but also a number of team members who are quite long-serving. In the first two years of her residency, some gaps were noted in the attention to reporting
and administrative procedures, but the home has taken active steps to address these shortfalls and has shown much-improved consistency in management practices in recent years. Nurses and staff, in general, appear caring and hard-working, in particular, the longer-serving members of the team who have, in my opinion, provided excellent support to my mother. Her complex dementia needs have been treated with care and respect; she is clean, healthy, and appears comfortable in her interactions with the staff at the home. At this point in time and based in particular on the last four years' experience, I would have no problem in recommending this care home.

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Review from Brian S (Son of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed to place my mother into respite care and this home was so accommodating from the outset. We came to visit and mum was very happy to come here and now she is hoping to stay long term.

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Review from Sue W (Daughter of Resident) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Four years ago, sadly my Mum became unable to live at home any more. She was placed in a local care home where she did not receive favourable treatment. Her health both physical and mental declined quite rapidly. I knew I had to place her somewhere else as she was just not being cared for. Luckily
I discovered Catherine Court and was able to move Mum into a completely different genuine caring environment.
Within weeks her sores healed and she attained a level of contentment I was happy with.
During her time at Catherine Court, I was totally satisfied that she received the best possible care and that given her limitations her life was as full as it could be. This was due to the daytime activities and attention that the staff bestow on the residents.
I was also impressed with the regular updates and reviews that Catherine Court undertake on a regular basis.

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Review from C M (Relative of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Catherine Court made my fathers last days relaxed and worry-free. We knew he was in good hands and well looked after.
Staff always greeted us with a smile and an update of how Dad had been.
They were a huge support to all the family in the last weeks of Dad's life and genuinely cared about
all their residents.
Dad was always cared for in a professional and dignified manner and staff always gave you their time even when they were stretched and busy.

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Review from Lawrence M (Brother of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff seem excellent. Overall good impression.

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Review from Jane L (Daughter of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The new management has completely changed this care home. It made my visit to see my mum a totally different experience. She is no longer in a wheelchair all day sitting at a dining table. She is now sitting in a recliner chair in a sunny room.
The dining room now is a totally different room. Tablecloth,
mats, round tables and a vase of flowers. The staff smile and talk to you.
They now move the care patients to the dining room for lunch.
I am so pleased to see these changes.
Thank you.

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Review from Lynne G (Daughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Catherine Court Care Home has all the help and care my mother needs. The management are most helpful with my needs if I ask about them.

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Review from Diane P (Daughter of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum has only been a resident for just under once month, she has settled in well. All staff are polite and helpful. I have no worries about leaving her at Catherine Court. The activities lady there is extremely good and I haven't seen mum laughing and enjoying herself for some time. Definitely
a place to be recommended.

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Review from Andy B (Civil Partner of Resident) published on 22 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only a resident for a very short while but during his stay he was well cared for and the family were always welcome when they visited him. The staff showed concern for his well-being and made every effort to make him as comfortable as possible.

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Review from Lynn M (Daughter of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with overall staff, office staff and carers. Very helpful.
Nursing excellent. My mother has Alzheimer's which the carers deal with excellently.

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Review from Frank O (Son of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care. Very thoughtful team and at long last my mother seems very settled.
This is the 3rd home we have tried and so far in terms of care, it is the best.

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Review from Pat M (Daughter of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would like staff to take more time to interact with residents. Often see them just sitting in a room not doing anything. Activities are provided sometimes and are good, especially music ones. Not many outings - possibly because of residents not well enough. Staff friendly to resident's relatives and
very supportive.

Reply from Samantha Debenham, Marketing Support Administrator at Catherine Court

Thank you for taking the time to submit your review, and for your positive scores, particularly around care and the team at Catherine Court. We will share your comments with the Lifestyle team - at Care UK, activities are a vital part of life in our homes and we realise how important they are for residents. We do run two activities every day, and our weekly activity plan is always displayed in reception –recently this has included such varied activities as karaoke, afternoon teas, pampering sessions and entertainers such as singers coming into the home. Of course, we would never force someone to take part in an activity if they did not want to, and recognise that some residents prefer one-to-one activities, which can be delivered in the privacy of their own room if this is where they feel more comfortable. I am also happy to say that we are in the process of organising a large summer outing, which we know both residents and the team at the home are very much looking forward to. Of course, at Catherine Court, we always welcome feedback from both residents as well as their friends and families, so if there is an activity you would like us to add to the plan then, of course, please do let us know and we will try our best to include this. Thank you again for your review, and please do let us know if you have any further comments or feedback now or in the future.


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Review from Aleyda M (Sister of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff is very friendly.
We come once a week. We noticed a shortage of staff last two months.

Reply from Samantha Debenham, Marketing Support Administrator at Catherine Court

Thank you very much for your review - I’m very pleased to hear your positive comments and scores, particularly regarding the friendliness of our team at Catherine Court. Regarding staffing levels, I would like to assure you that these are monitored daily and, due to the design of the home, team members are not always visible if they are in rooms assisting residents. However, the care team at Catherine Court are aware that when residents are making use of communal areas, there should always be a member of staff present to assist and engage with them. Thank you again for taking the time to provide your feedback, and of course please do let us know now or at any time in the future if you have any further comments or suggestions.


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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Catherine Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for Catherine Court is calculated as follows: ( (124 Excellents x 5) + (3 Goods x 4) ) ÷ 127 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Catherine Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Corina

Corina Andreescu

Job Title: Home Manager

Joined: 2024

I have been working in the healthcare sector for over 20 years in the UK.


I have a nursing background in my home country, and I worked as a dental nurse and in leadership positions in dentistry for 15 years. Since 2018, I have worked in the care sector as a registered manager of residential and nursing homes. I decided to work for Care UK because it is an established care provider with a very good reputation that takes pride in its values and vision.


I have been a registered manager with the Care Quality Commission since 2010, and I am currently studying to obtain my BA (Hons) degree in Business and Management.


In a Home Manger role, a person should be very kind, caring, patient and nurturing towards all residents and colleagues. When I’m able to inspire others and reflect my kindness through everything I do, I feel proud of my role at Catherine Court.


My favourite part of the day is spending time interacting with the residents. I even participate in some of their daily activities and help the team whenever I can.


I have had many achievements throughout my career that I am proud of, however the highlight was when I managed to turn around a care home from being closed by CQC (rated Inadequate overall) to Good, in just six months.


When I’m not working, I absolutely love spending time with my cat, Alfie. I also like photography, reading, painting and travelling, and I have a keen interest in holistic therapies and spirituality.