Barchester Chalfont Lodge Care Home

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ
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9.9 194 Reviews
  • Barchester Chalfont Lodge Care Home, Gerrards Cross
Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham.

It sits in magnificent grounds with marvellous views across a picturesque lake and the fine fairways of the golf course; yet close to the M25, M40/A40.

The emphasis is on outstanding care, dignity and choice and how residents live their life.

There is an extensive activities programme, as well as their own music therapist, on-site physiotherapist, hairdresser manicurist and aromatherapist. They provide first-class 24-hour nursing care alongside expert care for people with dementia in the memory lane community.

Care Provided by Barchester Chalfont Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Raj Boodhoo (General Manager)
  • Admission Criteria
    • Shared rooms can accomodate either single individuals, or have a second bed for a partner
    • Ages 18+
  • Room Information
    • Single Rooms (84)
    • Couples/Companion Rooms (11)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Barchester Chalfont Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,767
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Chalfont Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Chalfont Lodge Care Home Reviews (194)

Total of 194, showing 1-20
9.9

Barchester Chalfont Lodge Care Home has a Review Score of 9.9 (9.915) out of 10, based on 64 reviews in the last 2 years. Over all time Barchester Chalfont Lodge Care Home has 194 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

From when you step into reception, office staff up to the memory lane floor where my husband is one gets a good, warm, caring feeling from everyone. The caring staff are exceptional Smiles, attention, help whenever its needed. A nice warm, calm place. Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,for the positive feed back ,it is received with great pleasure. It will be brought to the attention of all staff.


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Overall Experience  Overall Experience 4.0 out of 5

From the moment we arrived we were given such a lovely friendly welcome, and lots of smiles. We were very impressed with the bedrooms and the whole of the 'Home' was immaculate. The staff have been so kind and helpful always on hand a the touch of a button. The dining room, staff on hand to help and
the food very varied and of a high standard. There is a Doctor on duty and problems are dealt with. The nurses are wonderful and kind.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,it is well received by all staff.


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Overall Experience  Overall Experience 5.0 out of 5

I was over the moon when I my ex husband was to move into Chalfont lodge last year, My daughters worked so hard to secure a place for him in this delightful care home. Although I have been his ex for more than 20 years I continue to care about him and his well-being and I have seen 100% improvement
in his physical and mental health since he has lived in Chalfont lodge. Everyone is so friendly and helpful and the place is kept spotlessly clean and accessible. The activities are great and I'm also told that the cuisine is also. So a big well done!

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for completing the review ,it is much appreciated .This will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Care after a hip replacement operation. Excellent care day and night. Physio essential to my recovery and was given timely effectively each weekday. When physio delayed management responded quickly. When I commented my room was noisy, management moved me right away. Good home good staff, good management.
Great benefit from my stay for my recovery.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,it is much appreciated and will be shared with team.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you all so much for looking after mum, short stay but so happy she came to Chalfont Lodge. All staff were amazing.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind positive feedback ,it is much appreciated and will be shared with team.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely home, attractive gardens, excellent care and extremely friendly staff.

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Overall Experience  Overall Experience 5.0 out of 5

There is only one word I can use to describe all the staff at Chalfont Lodge
"Amazing"

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive review. I will share with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant atmosphere, very friendly staff, nice surroundings.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive review. It is much appreciated and will be shared with colleagues.


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Overall Experience  Overall Experience 5.0 out of 5

Looked after mum with care and kindness. Made her last days as comfortable as possible.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your positive feedback. This will be shared with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

I am very grateful we had x6 weeks with our aunty. It gave my husband and I great comfort to know Aunty was safe, warm, fed and cared for and only 8 mins away so we could visit her each day. Thank you and keep doing what you all do. It does make a difference.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind reviews, it is much appreciated by the team.


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Overall Experience  Overall Experience 5.0 out of 5

The management team made it very easy to be able to move my Aunty into the nursing home. The caring staff are incredible helping my aunt settle into her new home without distress. Chalfont Lodge staff have a passion for their work and care. Credit to the Barchester Group. My thanks to all the team for
making my Aunts stay a pleasant peaceful one with laughter.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive feedback. I will share with the team and review food, drink and activities.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent experience, care and support.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Mathew, Thank you so much for your positive feedback, we are very pleased to receive it. It is much appreciated. We will share this with the team. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

The premises are lovely and beautiful grounds. The staff are fantastic and very helpful. The food looks very nice and there is a lovely, varied menu.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Alan, thank you so much for the positive feedback, this will be shared with the colleagues.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has improved hugely in the three weeks she has been in the home. She is actively enjoying the company of both the staff and other residents. The overall care is outstanding.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Anne, thank you so much for the positive feedback, it is much appreciated, it will be shared with the Team.


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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has received excellent, considerate care from a team of people that value human dignity and aim to provide the highest level of treatment to their residents. I was impressed with the care team after meeting them just once. Both myself and wife realised that my father-in-law was finally
in a safe place. My father-in-law's mental and physical welfare improved dramatically over a short period of time and his ongoing needs are being addressed well.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Philip, thank you for the feedback, this will be shared with team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at the home are extremely pleasant and made my father very comfortable. We were very pleased with the care given.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Richard, thank you so much for your positive review, we are most grateful. I will ensure all our staff are aware of it.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been on Memory Lane for a few months now and I cannot speak highly enough of the care she has received there. The staff are all wonderful: patient, kind, professional. It is possible to build up a good relationship with the staff as I see familiar faces every time I visit. This is truly person-centred
care.
In particular, I feel Chalfont Lodge to be warm and welcoming. I can drop in at any time and I am always made to feel welcome.
The home itself is spotlessly clean. The residents are well cared for and stimulated. My mother, in particular, enjoys the dancing and singing! Recently, there has been a mini Olympics, summer BBQ on the terrace and fabulous Diwali celebrations where some staff and residents wore traditional Indian clothes followed by a dance show and delicious Indian food.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Belinda, thank you so much for the kind feedback. It is much appreciated, I will share with the team.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very helpful with the care of my Dad. He was always comfortable and kept him happy. Everyone has always made us welcome, Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Nicholas, thank you so much, your feedback is much appreciated. This will be shared with colleagues in the home.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are always very helpful and care for all residents of the home. Everyone always made us welcome. My friend is very happy with the care he is receiving. Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your positive feedback, We are happy to receive. This will be shared with all staff.


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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed until her passing yesterday. She was looked after with amazing care and genuine love from the staff. Barchester Chalfont Lodge Care Home has always been a lovely place to visit with wonderful refreshments and the beautiful lake and view and patio. My father was also cared for brilliantly
when he came for a shorter stay. Mum also came to love all the activities on offer.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Gillian, thank you so much for the positive review. It is much appreciated, I will share with the team.


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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Barchester Chalfont Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Barchester Chalfont Lodge Care Home is calculated as follows: ( (702 Excellents x 5) + (59 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 764 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Chalfont Lodge Care Home is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Nov 2019

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (97)

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Meet the Team (12)

Raj

Raj Boodhoo

Job Title: General Manager

Joined: 2018

My name is Raj and I am the General Manager here at Chalfont Lodge. I would like to invite you to pop in to say hello anytime.

I have been a registered nurse for over 20 years, I graduated from Kings College, London. I have worked in a variety of health & social care settings throughout my career, including NHS & private hospitals, rehabilitation, long-term care, project management, education & dementia care.

I am committed to delivering the very highest standard of care to residents within the home, offering them an opportunity to enjoy life. I enjoy leading my team in a way in which they are empowered to use their skills, knowledge & experience for the well-being of those we support.


Ovi

Ovi Gall

Job Title: Clinical Deputy Manager

Joined: 2024

Hello! I am Ovi and I am proud to say I am the Clinical Deputy Manager of Chalfont Lodge Care Home. I have progressed from Clinical Lead to my most recent role of Deputy Manager and I am extremely proud to work for Chalfont Lodge.


Myself and our team are really looking forward to welcoming you to our home for a tour, at anytime.


Raluca

Raluca

Job Title: Clinical Lead

Joined: 2016

Hi, I'm Raluca I am the clinical lead for Chalfont Lodge. I’ve been a nurse for over 5 years and I can’t imagine doing anything else!


Maria

Maria Palacious

Job Title: Head Of Turnberry

Joined: 2019

Hello, my name is Maria and I'm the Head of our Turnberry community. I love being a nurse and helping people. I have a wonderful team and love being a part of the Chalfont Lodge Community!


Zorica

Zorica Stevanovic

Job Title: Head of Sunningdale Unit

Joined: 2019

I joined Barchester in 2019 as a carer and have recently been promoted to Head of Sunningdale. I am dedicated to the well-being of our residents and ensuring they receive the best care.


Jacqui

Jacqui Steuer

Job Title: Administrator

Joined: 2017

I joined Barchester in 2017 as an administrator at another nursing home in High Wycombe and recently transferred to Chalfont Lodge. Having raised a family, my career started in the customer service/financial sector, working for various organisations. Having always been a people person, it has been so rewarding getting to know all our lovely residents and families. I love being part of a team that is passionate about providing high-quality care and exceptional service.


Zbigniew 'Zibi'

Zbigniew 'Zibi' Kuczynski

Job Title: Head Chef

Joined: 2014

Hi, I am Zibi and I have been working at Chalfont Lodge since 2014 when I joined as the 2nd chef, during the last 7 years I have got to know our residents well, all the special meals they enjoy and helped to celebrate their special occasions like birthdays and special family days.


I have worked in a variety of places, hotels locally and in VIP private hospitality with the well known chef Michel Roux 


I'm very proud to have been promoted Head Chef here at Chalfont Lodge and look forward to delivering even more fantastic food with my team for the people living and visiting the home.


Ayrton

Ayrton Hooker

Job Title: Head of Maintenance

Joined: 2024

With over seven years of experience in facilities management across diverse sectors, including private care and education, I have developed a strong expertise in overseeing all aspects of maintenance operations. I am passionate about problem-solving and take pride in my ability to address challenges of any scale. Whether it's routine maintenance or more complex issues, I am committed to finding effective, resourceful solutions.


Digir

Digir Kaur

Job Title: Head House Keeper

Joined: 2022

Hi, I'm Dil and I’m the Head housekeeper at Chalfont Lodge. I love making sure the home is a lovely environment for everyone to enjoy!


Kirsty

Kirsty Taylor

Job Title: Activities

Joined: 2024

Although I have recently joined the team at Chalfont Loge I have lots of experience working in the care sector. I am enjoying working with such a great team and nothing makes me happier than to bring joy and laughter to our residents daily life.


Mansukh

Mansukh Chander

Job Title: Physiotherapist

Joined: 2013

Msc, Bsc, MCSP, ACPIN


Hello, I am Mansukh a professionally qualified and specialised physiotherapist with a master’s degree in neurological conditions.


I provide evidence-based rehabilitation and physiotherapy treatment to orthopaedic conditions together with multiple sclerosis, traumatic brain injuries, spinal cord injuries, Parkinson's disease, and post-operative care.


I also support other healthcare professionals for Botox administration, wheelchair assessments and orthotics.


I work closely with my clients and their families, as well as other healthcare professionals to provide holistic treatment in order to achieve the maximum functional results and help clients to achieve their goals.


Isabel

Isabel Swinhoe-Standen

Job Title: Music Therapist

Joined: 2023

Hi, my name is Isabel but go by Izzy. I qualified as a Music Therapist in 2015 from Anglia Ruskin University and lived and worked for some years in Cambridge. I completed my second master's in Mental Health Science in 2020 whilst living in France before moving to Bucks to work across three NHS hospitals specialising in dementia and rehabilitation. I am passionate about the power of music and music therapy for older people and those living with dementia, and about strengthening connections between research and practice. As well as working for Barchester I run community choirs and teach the piano locally and in my spare time, I enjoy yoga and spending time outdoors.


Frequently Asked Questions about Barchester Chalfont Lodge Care Home

What types of Care is Barchester Chalfont Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Chalfont Lodge Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Barchester Chalfont Lodge Care Home have?

There are 84 Single Rooms and 11 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Chalfont Lodge Care Home?

Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Chalfont Lodge Care Home to the centre of Gerrards Cross?

1.3 mile(s) as the crow flies, distance by road may be significantly further.