All staff at all levels appear to want to make residents happy, which I appreciate. Thank you
Jean E (Daughter of Resident)
Staff at Chalfont Lodge work extremely hard and look after my mother very well.
Jan (Daughter of Resident)
Thank you for looking after my mum and keeping her safe at this hard time.
Ruth S (Daughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Chalfont Lodge Care Home has a Review Score of 9.9 (9.915) out of 10, based on 64 reviews in the last 2 years. Over all time Barchester Chalfont Lodge Care Home has 194 reviews.
Review from C R (Wife of Resident) published on 11 April 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much ,for the positive feed back ,it is received with great pleasure. It will be brought to the attention of all staff.
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Review from W B (Partner of Resident) published on 11 April 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much ,it is well received by all staff.
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Review from Josie B (Ex Family Member) published on 10 April 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much for completing the review ,it is much appreciated .This will be shared with the team.
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Review from G R (Resident) published on 7 April 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much ,it is much appreciated and will be shared with team.
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Review from Karen T (Daughter of Resident) published on 7 April 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you for your kind positive feedback ,it is much appreciated and will be shared with team.
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Review from B P (Relative of Resident) published on 2 April 2025
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Review from Imtiaz T (Friend of Resident) published on 31 March 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much for the positive review. I will share with the team.
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Review from G P (Relative of Resident) published on 20 March 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much for the positive review. It is much appreciated and will be shared with colleagues.
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Review from Ian W (Son of Resident) published on 3 March 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much for your positive feedback. This will be shared with the staff team.
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Review from D D (Niece of Resident) published on 26 February 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much for your kind reviews, it is much appreciated by the team.
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Review from T D (Nephew of Resident) published on 24 February 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much for the positive feedback. I will share with the team and review food, drink and activities.
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Review from Matthew M (Son of Resident) published on 18 February 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Dear Mathew, Thank you so much for your positive feedback, we are very pleased to receive it. It is much appreciated. We will share this with the team. Kind regards.
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Review from Alan B (Nephew of Resident) published on 31 January 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Dear Alan, thank you so much for the positive feedback, this will be shared with the colleagues.
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Review from Anne C (Daughter of Resident) published on 31 January 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Dear Anne, thank you so much for the positive feedback, it is much appreciated, it will be shared with the Team.
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Review from Philip W (Son of Resident) published on 17 January 2025
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Dear Philip, thank you for the feedback, this will be shared with team.
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Review from Richard E (Son of Resident) published on 13 December 2024
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Dear Richard, thank you so much for your positive review, we are most grateful. I will ensure all our staff are aware of it.
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Review from Belinda B (Daughter of Resident) published on 11 December 2024
Submitted via Website •
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Dear Belinda, thank you so much for the kind feedback. It is much appreciated, I will share with the team.
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Review from Nicholas H (Son of Resident) published on 10 December 2024
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Dear Nicholas, thank you so much, your feedback is much appreciated. This will be shared with colleagues in the home.
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Review from Pero D (Friend of Resident) published on 6 December 2024
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Thank you so much for your positive feedback, We are happy to receive. This will be shared with all staff.
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Review from Gillian C (Daughter of Resident) published on 25 November 2024
Submitted via Postal Card •
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Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home
Dear Gillian, thank you so much for the positive review. It is much appreciated, I will share with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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The Review Score of 9.9 (9.915) out of 10 for Barchester Chalfont Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.915 for Barchester Chalfont Lodge Care Home is calculated as follows: ( (702 Excellents x 5) + (59 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 764 Ratings = 4.915
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Chalfont Lodge Care Home is based on 64 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 64 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Nov 2019
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Job Title: General Manager
Joined: 2018
My name is Raj and I am the General Manager here at Chalfont Lodge. I would like to invite you to pop in to say hello anytime.
I have been a registered nurse for over 20 years, I graduated from Kings College, London. I have worked in a variety of health & social care settings throughout my career, including NHS & private hospitals, rehabilitation, long-term care, project management, education & dementia care.
I am committed to delivering the very highest standard of care to residents within the home, offering them an opportunity to enjoy life. I enjoy leading my team in a way in which they are empowered to use their skills, knowledge & experience for the well-being of those we support.
Job Title: Clinical Deputy Manager
Joined: 2024
Hello! I am Ovi and I am proud to say I am the Clinical Deputy Manager of Chalfont Lodge Care Home. I have progressed from Clinical Lead to my most recent role of Deputy Manager and I am extremely proud to work for Chalfont Lodge.
Myself and our team are really looking forward to welcoming you to our home for a tour, at anytime.
Job Title: Clinical Lead
Joined: 2016
Hi, I'm Raluca I am the clinical lead for Chalfont Lodge. I’ve been a nurse for over 5 years and I can’t imagine doing anything else!
Job Title: Head Of Turnberry
Joined: 2019
Hello, my name is Maria and I'm the Head of our Turnberry community. I love being a nurse and helping people. I have a wonderful team and love being a part of the Chalfont Lodge Community!
Job Title: Head of Sunningdale Unit
Joined: 2019
I joined Barchester in 2019 as a carer and have recently been promoted to Head of Sunningdale. I am dedicated to the well-being of our residents and ensuring they receive the best care.
Job Title: Administrator
Joined: 2017
I joined Barchester in 2017 as an administrator at another nursing home in High Wycombe and recently transferred to Chalfont Lodge. Having raised a family, my career started in the customer service/financial sector, working for various organisations. Having always been a people person, it has been so rewarding getting to know all our lovely residents and families. I love being part of a team that is passionate about providing high-quality care and exceptional service.
Job Title: Head Chef
Joined: 2014
Hi, I am Zibi and I have been working at Chalfont Lodge since 2014 when I joined as the 2nd chef, during the last 7 years I have got to know our residents well, all the special meals they enjoy and helped to celebrate their special occasions like birthdays and special family days.
I have worked in a variety of places, hotels locally and in VIP private hospitality with the well known chef Michel Roux
I'm very proud to have been promoted Head Chef here at Chalfont Lodge and look forward to delivering even more fantastic food with my team for the people living and visiting the home.
Job Title: Head of Maintenance
Joined: 2024
With over seven years of experience in facilities management across diverse sectors, including private care and education, I have developed a strong expertise in overseeing all aspects of maintenance operations. I am passionate about problem-solving and take pride in my ability to address challenges of any scale. Whether it's routine maintenance or more complex issues, I am committed to finding effective, resourceful solutions.
Job Title: Head House Keeper
Joined: 2022
Hi, I'm Dil and I’m the Head housekeeper at Chalfont Lodge. I love making sure the home is a lovely environment for everyone to enjoy!
Job Title: Activities
Joined: 2024
Although I have recently joined the team at Chalfont Loge I have lots of experience working in the care sector. I am enjoying working with such a great team and nothing makes me happier than to bring joy and laughter to our residents daily life.
Job Title: Physiotherapist
Joined: 2013
Msc, Bsc, MCSP, ACPIN
Hello, I am Mansukh a professionally qualified and specialised physiotherapist with a master’s degree in neurological conditions.
I provide evidence-based rehabilitation and physiotherapy treatment to orthopaedic conditions together with multiple sclerosis, traumatic brain injuries, spinal cord injuries, Parkinson's disease, and post-operative care.
I also support other healthcare professionals for Botox administration, wheelchair assessments and orthotics.
I work closely with my clients and their families, as well as other healthcare professionals to provide holistic treatment in order to achieve the maximum functional results and help clients to achieve their goals.
Job Title: Music Therapist
Joined: 2023
Hi, my name is Isabel but go by Izzy. I qualified as a Music Therapist in 2015 from Anglia Ruskin University and lived and worked for some years in Cambridge. I completed my second master's in Mental Health Science in 2020 whilst living in France before moving to Bucks to work across three NHS hospitals specialising in dementia and rehabilitation. I am passionate about the power of music and music therapy for older people and those living with dementia, and about strengthening connections between research and practice. As well as working for Barchester I run community choirs and teach the piano locally and in my spare time, I enjoy yoga and spending time outdoors.