Barchester Chalfont Lodge Care Home

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ
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9.9 194 Reviews
  • Barchester Chalfont Lodge Care Home, Gerrards Cross
Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham.

It sits in magnificent grounds with marvellous views across a picturesque lake and the fine fairways of the golf course; yet close to the M25, M40/A40.

The emphasis is on outstanding care, dignity and choice and how residents live their life.

There is an extensive activities programme, as well as their own music therapist, on-site physiotherapist, hairdresser manicurist and aromatherapist. They provide first-class 24-hour nursing care alongside expert care for people with dementia in the memory lane community.

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Care Provided by Barchester Chalfont Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Raj Boodhoo (General Manager)
  • Admission Criteria
    • Shared rooms can accomodate either single individuals, or have a second bed for a partner
    • Ages 18+
  • Room Information
    • Single Rooms (84)
    • Couples/Companion Rooms (11)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Barchester Chalfont Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,767

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Chalfont Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Chalfont Lodge Care Home Reviews (194)

Total of 194, showing 81-100
9.9

Barchester Chalfont Lodge Care Home has a Review Score of 9.9 (9.915) out of 10, based on 64 reviews in the last 2 years. Over all time Barchester Chalfont Lodge Care Home has 194 reviews.

Overall Experience

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Date Published

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Review from I M (Son of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad receives very good care under the most difficult of circumstances. Unprecedented. The manager and his staff are all extremely approachable and understanding.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words. We all really appreciate your comments about the care and support provided. I am happy to meet with you and see how we can improve service better.


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Review from M H (Son of Resident) published on 29 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the staff at Chalfont Lodge for providing such wonderful care for Mum during what have been very difficult times over the last year.
Mum has settled in well and is very happy, so that makes us all happy too.
A lovely setting in beautiful countryside which Mum enjoys as she's
an outdoors person. Great that she can step outside and enjoy the country sights, fresh air and sunshine.
Keep up the good work.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words. We all really appreciate your comments about the care and support provided. I will share your comments with the team. We are here for those in need of good care, and will always support their friends and family.


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Review from M H (Resident) published on 17 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and caring. The food is good! Outstanding grounds and situations. On a sunny day, it's lovely to sit outside and watch the ducks in the pond and the wildlife.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words. We all really appreciate your comments about the care and support provided. I will share your comments with the team. We are here for those in need of good care, and will always support their friends and family.


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Review from D B (Friend of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Chalfont Lodge has been nothing but positive since I first became familiar with the facility through visiting friends over the last few years. I have always found the staff to be very welcoming and nothing is too much trouble for them. The lodge has a tranquil atmosphere, is surrounded
by lovely countryside and has very modern amenities with good-sized rooms. I have found the facility professionally run and make time feeling that residents enjoy. Great safety and security too.

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Review from B J (Son of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has vastly exceeded our expectations which have been very low from other multiple reasons. We are moving mother reluctantly for more family contact.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words. I know the team will really appreciate your comments about the care and support provided. I will share your comments with them. We are here for those in need of good care, and will always support their friends and family. Kind regards.


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Review from P H (Wife of Resident) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited Chalfont Lodge Care Home four years ago to visit a friend, I was impressed and when my husband needed care especially physio, I was determined this is where he would come. Standards had not changed and my husband progressed well. He came in on a stretcher and although he is 91, he is
now able to walk with a frame. The home made our wedding anniversary and my husband's birthday special.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words, I know the team will really appreciate your comments about the care and support provided. I will share your comments with them. We are here for those in need of good care, and always to support their friends and family. Kind regards.


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Review from J H (Sister-in-law of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law spent two months at Chalfont Lodge Care Home. The staff were absolutely fantastic and the facilities excellent. Nothing was too much trouble. Set in beautiful countryside with visits from local wildlife. The manager was so accommodating offering excellent advice.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for taking the time to complete a review. I will pass your kind comments to the team who cared for your sister-in-law. It is much appreciated. Kind regards


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Review from Paul J (Son of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall at home, my Mum was transferred from hospital into Barchester Chalfont Lodge where she has been for nearly 3 months now. She has had Parkinson's for 10 years and Dementia for 2 years and the home care for both of her conditions so well and professionally. The staff are wonderful and
very caring for my Mum's needs and she felt at ease with them, straight away. The manager is always extremely helpful and assists with any questions, very quickly. We are made to feel very welcome when visiting Mum and considering all of the implications that Covid has caused, the home still works in a very efficient manner. Thank you to you all!

Reply from Alex Perkins, Activities Coordinator at Barchester Chalfont Lodge Care Home

Thank you for your kind words, I know the team will really appreciate your comments about the care and support provided. I will share your comments with them. We are here for those in need of good care, and always to support their friends and family. Kind regards.


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Review from Roy J (Husband of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my view the staff are professional in their different roles. We are happy the way my wife is looked after.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words, Roy, I know the team will really appreciate your comments about the care and support provided. I will share your comments with them. We are here for those in need of good care, and always to support their friends and family. Kind regards.


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Review from J H (Husband of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff all were very special and really very nice. Bless them for looking after my husband so well. Thanking you all so much.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your appreciation and your comments about the care and support provided. I will share your valuable comments with the team.


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Review from Y C (Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful care home, in a lovely setting. Staff very caring and attentive. Excellent food. Love it here.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words, our team will really appreciate your comments about the care and support provided. I will share your comments with them. We are here for those in need of good care, and always to support their friends and family. Kind regards.


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Review from Eric B (Husband of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of this care home is an extremely positive one.
These people are wonderful.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words, I know the team will really appreciate your comments about the care and support provided. I will share your comments with them. We are here for those in need of good care, and always to support their friends and family. Kind regards.


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Review from E A (Daughter of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your lovely review of our home, and it makes us happy and proud that you are happy with our services and the care we provide. I will share your review with the team. We wish you well in the future. Kind Regards.


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Review from A R (Son of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent five weeks at Chalfont Lodge for respite care after a fall. The initial admission process was handled very efficiently and sensitively and she had a comfortable garden view room. Throughout her stay, the care my mother received was excellent, particularly the nursing care, physiotherapy
and general support. All the members of the Chalfont Lodge team were caring, friendly and highly professional. Thank you!

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you. These reviews also give us the opportunity to focus on improvements that are needed - I will make sure the staff are aware of your kind comments regarding care.


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Review from Lesley J (Wife of Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent six weeks of intermediate care on discharge from hospital. Towards the end of this time he, unfortunately, developed pneumonia, so I was allowed to visit in person for the last week of his life. During this period he received brilliant care from all the staff involved and their kindness
to me really helped at such a difficult time. The skill and compassion shown by the nursing and care staff were impressive and I would have no hesitation in recommending Chalfont Lodge to anyone needing care.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your lovely review of our home, and it makes us happy and proud that you are happy with our services and the care we provide. We wish you well for the future. Kind Regards.


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Review from Paul S (Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve been in Chalfont Lodge for 4 weeks, unable to walk due to spinal cancer, and I’ve been impressed by the staff attitudes. Management ensures that everything runs smoothly by constantly evaluating things and improving them if required. They encourage the residents to have an input by listening to
their needs. I’m delighted to say that after only 4 weeks in here, the excellent physios have got me walking again, with the use of crutches. By teaming my determination with their skills, not only have they got me walking again, but they’ve also given me the opportunity to enjoy an independent quality of life that previous physios couldn’t. The nurses and carers ensure that they treat the residents with care and compassion. Daily menus offer a choice of nutritious food. The cleaning staff ensures a high standard of cleanliness. I would have no hesitation in recommending this care home to anyone who needs the services they offer.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your lovely review of our home, and it makes me very happy and proud that you are happy with our services and the care we provide. We wish you well for the future and look forward to your continuous progress.
Kind Regards.


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Review from P B (Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a very good relationship with almost all the staff. The food, they have changed for me due to my circumstances. The manager has always listened to me and been very helpful with anything.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your kind words, I know the team will really appreciate your comments about the care and support provided. We are here for those in need of good care, and always to support. Kind regards


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Review from Caroline H (Daughter of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother received palliative care for her last few weeks.
She was treated with absolute kindness and dignity.
The nursing care was very professional and of a good standard.
Activities were gently encouraged, but her frailty meant she had no interest in joining in. Her wishes were completely respected
and efforts were made to ensure she received company from a variety of staff, thus ensuring that she was not excluded.
Her stay was in the middle of Covid lockdown, and we were impressed with how Chalfont Lodge dealt with the difficulties that the situation presented.
With thanks.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your reviews, we appreciate your kind words. It was a pleasure for us to take care of your mother. I will gladly share with the Sunningdale team
kind regards Raj Boodhoo


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Review from S C (Wife of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First rate staff. Very caring.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your review, We appreciate your kind words and I will gladly share with the Memory Lane team kind regards Raj Boodhoo


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Review from Christine B (Wife of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has FTD dementia. He has no understanding. The staff have been extremely kind and patient and have been able to manage his personal hygiene and dressing, despite I guess his protesting.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you for your review, We appreciate your kind words and I will gladly share with the team kind regards Raj Boodhoo


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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Barchester Chalfont Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Barchester Chalfont Lodge Care Home is calculated as follows: ( (702 Excellents x 5) + (59 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 764 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Chalfont Lodge Care Home is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Nov 2019

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (103)

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Meet the Team (12)

Raj

Raj Boodhoo

Job Title: General Manager

Joined: 2018

My name is Raj and I am the General Manager here at Chalfont Lodge. I would like to invite you to pop in to say hello anytime.

I have been a registered nurse for over 20 years, I graduated from Kings College, London. I have worked in a variety of health & social care settings throughout my career, including NHS & private hospitals, rehabilitation, long-term care, project management, education & dementia care.

I am committed to delivering the very highest standard of care to residents within the home, offering them an opportunity to enjoy life. I enjoy leading my team in a way in which they are empowered to use their skills, knowledge & experience for the well-being of those we support.


Ovi

Ovi Gall

Job Title: Clinical Deputy Manager

Joined: 2024

Hello! I am Ovi and I am proud to say I am the Clinical Deputy Manager of Chalfont Lodge Care Home. I have progressed from Clinical Lead to my most recent role of Deputy Manager and I am extremely proud to work for Chalfont Lodge.


Myself and our team are really looking forward to welcoming you to our home for a tour, at anytime.


Raluca

Raluca

Job Title: Clinical Lead

Joined: 2016

Hi, I'm Raluca I am the clinical lead for Chalfont Lodge. I’ve been a nurse for over 5 years and I can’t imagine doing anything else!


Maria

Maria Palacious

Job Title: Head Of Turnberry

Joined: 2019

Hello, my name is Maria and I'm the Head of our Turnberry community. I love being a nurse and helping people. I have a wonderful team and love being a part of the Chalfont Lodge Community!


Zorica

Zorica Stevanovic

Job Title: Head of Sunningdale Unit

Joined: 2019

I joined Barchester in 2019 as a carer and have recently been promoted to Head of Sunningdale. I am dedicated to the well-being of our residents and ensuring they receive the best care.


Jacqui

Jacqui Steuer

Job Title: Administrator

Joined: 2017

I joined Barchester in 2017 as an administrator at another nursing home in High Wycombe and recently transferred to Chalfont Lodge. Having raised a family, my career started in the customer service/financial sector, working for various organisations. Having always been a people person, it has been so rewarding getting to know all our lovely residents and families. I love being part of a team that is passionate about providing high-quality care and exceptional service.


Zbigniew 'Zibi'

Zbigniew 'Zibi' Kuczynski

Job Title: Head Chef

Joined: 2014

Hi, I am Zibi and I have been working at Chalfont Lodge since 2014 when I joined as the 2nd chef, during the last 7 years I have got to know our residents well, all the special meals they enjoy and helped to celebrate their special occasions like birthdays and special family days.


I have worked in a variety of places, hotels locally and in VIP private hospitality with the well known chef Michel Roux 


I'm very proud to have been promoted Head Chef here at Chalfont Lodge and look forward to delivering even more fantastic food with my team for the people living and visiting the home.


Ayrton

Ayrton Hooker

Job Title: Head of Maintenance

Joined: 2024

With over seven years of experience in facilities management across diverse sectors, including private care and education, I have developed a strong expertise in overseeing all aspects of maintenance operations. I am passionate about problem-solving and take pride in my ability to address challenges of any scale. Whether it's routine maintenance or more complex issues, I am committed to finding effective, resourceful solutions.


Digir

Digir Kaur

Job Title: Head House Keeper

Joined: 2022

Hi, I'm Dil and I’m the Head housekeeper at Chalfont Lodge. I love making sure the home is a lovely environment for everyone to enjoy!


Kirsty

Kirsty Taylor

Job Title: Activities

Joined: 2024

Although I have recently joined the team at Chalfont Loge I have lots of experience working in the care sector. I am enjoying working with such a great team and nothing makes me happier than to bring joy and laughter to our residents daily life.


Mansukh

Mansukh Chander

Job Title: Physiotherapist

Joined: 2013

Msc, Bsc, MCSP, ACPIN


Hello, I am Mansukh a professionally qualified and specialised physiotherapist with a master’s degree in neurological conditions.


I provide evidence-based rehabilitation and physiotherapy treatment to orthopaedic conditions together with multiple sclerosis, traumatic brain injuries, spinal cord injuries, Parkinson's disease, and post-operative care.


I also support other healthcare professionals for Botox administration, wheelchair assessments and orthotics.


I work closely with my clients and their families, as well as other healthcare professionals to provide holistic treatment in order to achieve the maximum functional results and help clients to achieve their goals.


Isabel

Isabel Swinhoe-Standen

Job Title: Music Therapist

Joined: 2023

Hi, my name is Isabel but go by Izzy. I qualified as a Music Therapist in 2015 from Anglia Ruskin University and lived and worked for some years in Cambridge. I completed my second master's in Mental Health Science in 2020 whilst living in France before moving to Bucks to work across three NHS hospitals specialising in dementia and rehabilitation. I am passionate about the power of music and music therapy for older people and those living with dementia, and about strengthening connections between research and practice. As well as working for Barchester I run community choirs and teach the piano locally and in my spare time, I enjoy yoga and spending time outdoors.