Barchester Chalfont Lodge Care Home

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ
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9.9 194 Reviews
  • Barchester Chalfont Lodge Care Home, Gerrards Cross
Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham.

It sits in magnificent grounds with marvellous views across a picturesque lake and the fine fairways of the golf course; yet close to the M25, M40/A40.

The emphasis is on outstanding care, dignity and choice and how residents live their life.

There is an extensive activities programme, as well as their own music therapist, on-site physiotherapist, hairdresser manicurist and aromatherapist. They provide first-class 24-hour nursing care alongside expert care for people with dementia in the memory lane community.

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Care Provided by Barchester Chalfont Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Raj Boodhoo (General Manager)
  • Admission Criteria
    • Shared rooms can accomodate either single individuals, or have a second bed for a partner
    • Ages 18+
  • Room Information
    • Single Rooms (84)
    • Couples/Companion Rooms (11)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Barchester Chalfont Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,767

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Chalfont Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Chalfont Lodge Care Home Reviews (194)

Total of 194, showing 141-160
9.9

Barchester Chalfont Lodge Care Home has a Review Score of 9.9 (9.915) out of 10, based on 64 reviews in the last 2 years. Over all time Barchester Chalfont Lodge Care Home has 194 reviews.

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Review from Ben A (Father of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Chalfont since March 2018 on a weekend basis.
Chalfont Lodge is a very relaxing place for my son, he is taken care of extremely well, all the staff go out of their way to make sure that I, as a father, and my son and all of our family, are at ease.
Nothing is a problem, he is taken
care of in every way possible.
All staff from the front desk to the cleaners are very polite and helpful.

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Review from Sudhir P (Father of Resident) published on 5 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care my daughter received was at the highest stranded and very professional staff who cared for her. With loving care to her needs.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Thanks, Sudhir,


I am glad your daughter and your family are happy with the care she has received. Maybe you could pop down on our open days and explore the activities that we do?


Kind Regards
Bijal.


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Review from David E (Husband of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was originally told Chalfont Lodge was the nursing home best suited to meet my late wife's needs and throughout her stay there, I was convinced that they were right. The activities were brilliant and the nursing as good as it comes. I will be eternally grateful for everything that was Chalfont Lodge
for the last years of her life.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you for your kind review I will discuss with the team.


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Review from E H (Private Carer of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Chalfont Lodge a very good nursing home. The management is always very professional. The nurses are very efficient and carers are kind and caring. I would be happy for one of my family to come to Chalfont Lodge as it has a lovely atmosphere and I am always happy to come to visit here. I
wish all nursing homes worked so well. They are a credit to nursing care centres.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you for your kind review.


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Review from Linda P (Mother of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter seems to have settled well and the staff are lovely.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you for your kind review.


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Review from Jean E (Daughter of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the first phone call enquiry about respite, the staff were very helpful and an assessment arrangement was made very quickly, which was extremely helpful. Carers and the nursing team are always happy to listen and discuss what's best for my mother. My mother is happy and feels content. All staff
at all levels appear to want to make residents happy, which I appreciate. Thank you.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you for your kind review.


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Review from Claire L (Wife of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is cared for by kind and thoughtful people. Staff have shown their professionalism when dealing with him by following up carefully when he needed observation and referral to other medical staff.
The activities at this home are interesting and stimulating.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much for your kind review I will pass your message to the staff


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Review from Peter C (Stepson of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepmother died at Chalfont Lodge on July 14, 2018, after more than 6 years there.
I was satisfied with the end of life palliative care, the coordination between the GP and Chalfont Lodge and the knowledge of the nurses on duty on the day she died.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Dear Peter,


Thank you for your lovely review. Your stepmother was much loved and will be missed by a lot of us dearly.


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Review from Christine D (Mother of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been here for 7 years and despite staff changes the standard has been very good always. Yesterdays' BBQ as excellent - the food was plentiful, tasty and served by very helpful staff. My son has improved mentally and physically since his stroke and continues to do so. It is a happy, welcoming
home and I enjoy coming here. Both my son's father and I have had very good help from staff when we have been taken ill at home. Thank you, everyone.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much for your kind words - I will make sure the team are fully aware.


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Review from Alan D (Stepfather of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepson has been at Chalfont Lodge for 6-7 years. The care home is a very friendly welcoming place where the staff, from management down are first class. My stepson, with the help of physio, music therapy and many excellent activities is now walking with a frame and can feed himself with little assistance.
As a retired architect in the public NHS sector, this is the best care home I have come across in my long career.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Absolutely fantastic review and I will make sure the staff are fully aware - thank you so much.


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Review from M G (Wife of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Husband was in respite for 2 weeks in the dementia unit, his first experience away from home. Staff were kind and patient when he was admitted and nurses very attentive when he experienced a foot infection in the heat. He was well-nourished.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much for your review - I hope your husband is well and please feel free to pop in for the BBQ this Saturday


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Review from K A (Wife of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and obliging to everything I ask.


Activities team work extremely hard.


Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you. These reviews also give us the opportunity to focus on improvements were needed - I will make sure the staff are aware of your kind comments regarding care


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Review from M T (Husband of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with this home. My husband has been here for the last 3 1/2 years and is well looked after and treated with dignity.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much for the review and I will pass comments over to the team.


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Review from R A (Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here from hospital - no previous preview - so everything first time. So far (10 weeks) so good.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Thank you so much. I will pass your kind words over the team.


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Review from P G (Partner of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chalfont Lodge is perfect for respite or long term. It has the "welcome touch" from all staff. It looks comfortable and caring with lots to do for the resident. Something to interest everyone.

Reply from Wayne Hughes, GM at Barchester Chalfont Lodge Care Home

Many thanks for your helpful review I will pass on the praise to the team


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Review from J R (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff looked after my mother with love and care.

Reply from Wayne Hughes, G M at Barchester Chalfont Lodge Care Home

Many thanks for your kind review I will pass your comments over to the staff


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Review from Sheila R (Friend of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit my friend quite often and each time find the home so clean, staff friendly and a very happy atmosphere.

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Review from Margaret W (Friend of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a friend in Chalfont Lodge every 4 - 5 weeks and have always found the staff very happy and friendly, also the residents. There seems to be a great range of activities for all to take part in should they wish.

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Review from S H (Niece of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came in for respite. Treated very well.

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Review from J M (Wife of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, caring staff. Always pleasant and trying their best for residents.

Reply from Bijal Sheraji, Administrator at Barchester Chalfont Lodge Care Home

Hello Jenny,


Thankyou for your lovely review.


Kind Regards
Bijal


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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Barchester Chalfont Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Barchester Chalfont Lodge Care Home is calculated as follows: ( (702 Excellents x 5) + (59 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 764 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Chalfont Lodge Care Home is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Nov 2019

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (103)

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Meet the Team (12)

Raj

Raj Boodhoo

Job Title: General Manager

Joined: 2018

My name is Raj and I am the General Manager here at Chalfont Lodge. I would like to invite you to pop in to say hello anytime.

I have been a registered nurse for over 20 years, I graduated from Kings College, London. I have worked in a variety of health & social care settings throughout my career, including NHS & private hospitals, rehabilitation, long-term care, project management, education & dementia care.

I am committed to delivering the very highest standard of care to residents within the home, offering them an opportunity to enjoy life. I enjoy leading my team in a way in which they are empowered to use their skills, knowledge & experience for the well-being of those we support.


Ovi

Ovi Gall

Job Title: Clinical Deputy Manager

Joined: 2024

Hello! I am Ovi and I am proud to say I am the Clinical Deputy Manager of Chalfont Lodge Care Home. I have progressed from Clinical Lead to my most recent role of Deputy Manager and I am extremely proud to work for Chalfont Lodge.


Myself and our team are really looking forward to welcoming you to our home for a tour, at anytime.


Raluca

Raluca

Job Title: Clinical Lead

Joined: 2016

Hi, I'm Raluca I am the clinical lead for Chalfont Lodge. I’ve been a nurse for over 5 years and I can’t imagine doing anything else!


Maria

Maria Palacious

Job Title: Head Of Turnberry

Joined: 2019

Hello, my name is Maria and I'm the Head of our Turnberry community. I love being a nurse and helping people. I have a wonderful team and love being a part of the Chalfont Lodge Community!


Zorica

Zorica Stevanovic

Job Title: Head of Sunningdale Unit

Joined: 2019

I joined Barchester in 2019 as a carer and have recently been promoted to Head of Sunningdale. I am dedicated to the well-being of our residents and ensuring they receive the best care.


Jacqui

Jacqui Steuer

Job Title: Administrator

Joined: 2017

I joined Barchester in 2017 as an administrator at another nursing home in High Wycombe and recently transferred to Chalfont Lodge. Having raised a family, my career started in the customer service/financial sector, working for various organisations. Having always been a people person, it has been so rewarding getting to know all our lovely residents and families. I love being part of a team that is passionate about providing high-quality care and exceptional service.


Zbigniew 'Zibi'

Zbigniew 'Zibi' Kuczynski

Job Title: Head Chef

Joined: 2014

Hi, I am Zibi and I have been working at Chalfont Lodge since 2014 when I joined as the 2nd chef, during the last 7 years I have got to know our residents well, all the special meals they enjoy and helped to celebrate their special occasions like birthdays and special family days.


I have worked in a variety of places, hotels locally and in VIP private hospitality with the well known chef Michel Roux 


I'm very proud to have been promoted Head Chef here at Chalfont Lodge and look forward to delivering even more fantastic food with my team for the people living and visiting the home.


Ayrton

Ayrton Hooker

Job Title: Head of Maintenance

Joined: 2024

With over seven years of experience in facilities management across diverse sectors, including private care and education, I have developed a strong expertise in overseeing all aspects of maintenance operations. I am passionate about problem-solving and take pride in my ability to address challenges of any scale. Whether it's routine maintenance or more complex issues, I am committed to finding effective, resourceful solutions.


Digir

Digir Kaur

Job Title: Head House Keeper

Joined: 2022

Hi, I'm Dil and I’m the Head housekeeper at Chalfont Lodge. I love making sure the home is a lovely environment for everyone to enjoy!


Kirsty

Kirsty Taylor

Job Title: Activities

Joined: 2024

Although I have recently joined the team at Chalfont Loge I have lots of experience working in the care sector. I am enjoying working with such a great team and nothing makes me happier than to bring joy and laughter to our residents daily life.


Mansukh

Mansukh Chander

Job Title: Physiotherapist

Joined: 2013

Msc, Bsc, MCSP, ACPIN


Hello, I am Mansukh a professionally qualified and specialised physiotherapist with a master’s degree in neurological conditions.


I provide evidence-based rehabilitation and physiotherapy treatment to orthopaedic conditions together with multiple sclerosis, traumatic brain injuries, spinal cord injuries, Parkinson's disease, and post-operative care.


I also support other healthcare professionals for Botox administration, wheelchair assessments and orthotics.


I work closely with my clients and their families, as well as other healthcare professionals to provide holistic treatment in order to achieve the maximum functional results and help clients to achieve their goals.


Isabel

Isabel Swinhoe-Standen

Job Title: Music Therapist

Joined: 2023

Hi, my name is Isabel but go by Izzy. I qualified as a Music Therapist in 2015 from Anglia Ruskin University and lived and worked for some years in Cambridge. I completed my second master's in Mental Health Science in 2020 whilst living in France before moving to Bucks to work across three NHS hospitals specialising in dementia and rehabilitation. I am passionate about the power of music and music therapy for older people and those living with dementia, and about strengthening connections between research and practice. As well as working for Barchester I run community choirs and teach the piano locally and in my spare time, I enjoy yoga and spending time outdoors.