Review from Paul F (Son of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience

The home was very comfortable, staff very friendly and supportive.
My father was made very comfortable during his time at the care home.
As visitors, we were very welcome and we were able to use the care home as an extension of our family home.

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Review from Richard S (Brother of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience

My sister and I found Cherry Tree absolutely fantastic in every way. The staff are very helpful and friendly. If I end up in a care home I hope it is Cherry Tree.

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Review from Kate R (Niece of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience

The team at Cherry Tree Nursing Home looked after my aunt for the last seven years of her life. She was treated with warmth, humour and respect for the entirety of her stay. Their friendly and efficient care ensured she was always safe, secure and comfortable. She regarded many of the staff as friends.

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Review from Sylvia B (Friend of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience

I found the carers to be extremely caring, professional and friendly. They built great rapport with my dear friend who could be difficult at times. They encouraged him to stay as mobile as possible until his last days and they tended his leg ulcers with great diligence. They were totally invested in

his wellbeing and he died peacefully and comfortable.

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Review from J G (Daughter of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience

My father was very poorly when transferred to Cherry Tree Nursing Home. He was warmly welcomed and cared for sensitively and just how we would have wanted. The lady at the reception desk always welcomed my mother like family, and all the staff were calm and kind. The manager always made time for us,

and the nurses were so sensitive. The caseworkers were well-trained and kind.

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Review from Tanya O (Daughter of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience

We cannot find enough words to do justice to the care and support that was given to our father in his final weeks. The whole team were friendly, respectful and caring, and each person went above and beyond to make us feel that our dad's well-being and comfort were important and a priority. The atmosphere

was so warm, and the grounds are really beautiful. Thanks go to every member of staff for their input at such a hard time.

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Review from Kay R (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience

My mother was welcomed to Cherry Tree for end-of-life care. From the moment she arrived, the care team were ready and waiting making her transition as smooth as possible. All the staff knew her name and quickly made my Mother comfortable and we were made welcome. Everything was clearly explained. Throughout

her short stay, we found the standard of care and compassion exemplary. We shall be forever grateful for the support and peace at Cherry Tree. Thank you.

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Review from A G (Daughter of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience

We came across Cherry Tree Nursing Home when looking for a home for our Dad to relocate to from hospital that could provide him with end-of-life care. From the very first phone conversation with the home manager to Dad’s final day we couldn’t have felt more supported which was really appreciated at

a difficult time. Cherry Tree is set in a peaceful location surrounded by nature but what was really meaningful to both Dad and our family was the excellent care given to him by all Cherry Tree staff, treating him with respect and humanity at all times for which he expressed his appreciation. The care and support given to our Dad and our family was second to none and we will be forever grateful.

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Review from N T (Son of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience

My mother has been living at Cherry Tree Nursing Home for nearly three years with MS. Since the reopening after Covid, I feel the care home has done a good job in ensuring patients are more engaged and supported. I am happy with the care my mum receives and the carers have built a very affable relationship

with her. I would not want to move my mother anywhere else and would recommend Cherry Tree to others.

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Review from Angela B (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience

My mum was transferred to Cherry Tree Nursing Home from hospital after a fall left her unable to be cared for at him. From her arrival, she was treated with humour and dignity. She was encouraged to participate in activities, interact with other residents and generally to get the most from her stay.

Unfortunately, she suffered a stroke weeks after her arrival and I have to say the standard of 'end-of-life' care was exemplary; from the care assistants to nurses, clinical lead and to visiting doctors. Nothing was too much trouble - just what was needed. Thank you.

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Review from Dyan T (Daughter of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience

With the new manager on board, she has made an impact. Cherry Trees Nursing Home is a beautiful setting but now has the compliment of a good manager who has made my mum's care far better, including a daily needed visit from the manager for reassurance, an overview of her medication or simply ensuring

her meals are cut up. The manager listens with endless care and oversees action taken. The care team are just lovely and smiles through all demands made of their days' work. Special thought for the loveliest reception welcome, nothing is too much trouble, and maintenance care, whether it be a picture on the wall or a broken tap swiftly fixed. Thank you all for your care of Mum. We are most grateful.

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Review from Leslie S (Husband of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience

I don't think you could find a better nursing/care home, it is excellent. Also, I would like to thank the staff for their work here.

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Review from A B (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience

I'd highly recommend Cherry Tree Nursing Home and have personally done so to several people. My mum moved to Cherry Tree eighteen months ago and it has transformed her life. The staff are always kind and caring and make her feel special. She is happy, settled and well cared for. Any medical needs that

arise are dealt with promptly. She has a lovely room, surrounded by her personal moment and the home is set in a beautiful, peaceful spot. Mum enjoys the range of activities available in the home but also has privacy when she wishes. I've always found the management team to be kind, helpful and attentive.
Based on our experience, my aunt also stay at Cherry Tree for extended respite following a hospital stay and was similarly well looked after. She required ongoing treatment for infected wounds and the staff were particularly conscientious at tending these so that she healed properly and could return home.

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Review from M W (Friend of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience

Overall, the care home is very well-run. The staff are very polite and friendly. The interaction between staff and patients is very good.
The one downside I can see is with basic toiletries. My friend feels it is very embarrassing and degrading to have a young man taking her to the toilet, changing

her pads and cleaning her up. I can understand this and feel it would be more appropriate for the male staff to deal with the men and female staff to deal with the ladies.

Reply from Rishi Dhot, Head of Strategy at Cherry Tree Nursing Home

Many thanks for your review, all our staff are passionate about the care they provide. We offer person-centred care to our residents who are involved in making their own decisions/preferences around the care they receive. There might be times where we need to use other team members in order to provide a resident’s care. We have an open-door policy for relatives and friends to come and discuss any concerns.

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Review from Gareth P (Son of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience

My mother was in for respite care and was treated in a respectful and caring way. All the staff were wonderful in every way. I would not hesitate to bring her back to the Cherry Tree Nursing Home if she needs it.
Thank you to everyone who looked after my mum.

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Review from Stephen F (Son of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience

We are so impressed with the care Mum is receiving at Cherry Tree Nursing Home. All the staff are so caring and attentive and Mum seems so comfortable and at ease. Whenever we visit she is always well-presented and well-groomed which is lovely to see as she has always been very proud of her appearance.

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Review from Jackie M (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience

Our lovely mum has been a resident here since August 2022. We, as a family, are so happy with the care she receives. All carers, nurses, cooks, cleaning staff and managers are so kind and caring. I have also met the new manageress and she has lots of ideas for new activities and family days. As a family,

we were so apprehensive about Mum living at the home but it really has been the best decision for her. We are always popping in and are always welcome.

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Review from Kate H (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience

Great service, very accommodating. Friendly staff, very helpful and kind. Great accommodation and clean.

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Review from Susan M (Daughter of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience

My mother was a resident for one and a half years. She had a stroke, leaving her bedbound and needed admission. She has always been treated with great care, kindness and dignity. The staff got to know her likes and dislikes and understood her problems and frailties. I always was reassured when visiting

that she was loved and helped. Despite Covid meaning staff shortages for a while, I would recommend 100%.

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Review from R T (Son of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience

Visit to review mother's care. Very impressed with mother's care mother is receiving. The staff was very accommodating, listening to relatives' impressions of the nursing home in order to carve out superior care.

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Cherry Tree Nursing Home

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Funding & Fees Guide for Cherry Tree Nursing Home

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