All the nursing and other staff are wonderful
P W (Nephew of Resident)
The standard of nursing and care was excellent. Everything about the home was excellent.
Vanessa H (Daughter of Resident)
The staff are very helpful and friendly. If I end up in a care home I hope it is Cherry Tree.
Richard S (Brother of Resident)
The home operates a booking policy for all visits
The home has a large car park.
Cherry Tree Nursing Home has a Review Score of 9.7 (9.673) out of 10, based on 34 reviews in the last 2 years. Over all time Cherry Tree Nursing Home has 49 reviews.
Review from Helen F (Daughter of Resident) published on 20 August 2021
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Review from Yvonne H (Daughter of Resident) published on 3 June 2021
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Review from Richard M (Stepson of Resident) published on 3 February 2021
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Review from Joseph H (Husband of Resident) published on 7 December 2018
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Review from Jason M (Son of Resident) published on 15 June 2018
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Review from T C (Husband of Resident) published on 18 May 2018
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At the moment, reception is unmanned hence the poor safety/security mark but I think action is being taken with
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Review from Terry R (Son of Resident) published on 30 April 2018
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The family was made welcome at any time, day and night, and we would like to thank all staff for their support.
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Review from G H (Brother of Resident) published on 25 April 2018
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There would be no hesitation to recommending Cherry Tree Nursing Home to family and friends.
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Review from Richard U (Husband of Resident) published on 23 March 2018
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The Review Score of 9.7 (9.673) out of 10 for Cherry Tree Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.673 for Cherry Tree Nursing Home is calculated as follows: ( (279 Excellents x 5) + (96 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 391 Ratings = 4.673
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cherry Tree Nursing Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Apr 2019
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