Denham Manor

Halings Lane, Denham, Uxbridge UB9 5DQ
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9.9 75 Reviews
  • Denham Manor, Uxbridge
Denham Manor Nursing Home is a beautiful old manor house, steeped in history, situated within three acres of landscaped grounds in the village of Denham, providing specialist nursing and dementia care for up to 44 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples.

Overlooking the stunning local countryside, Denham Manor has retained many of its original features and richness to create a charismatic, charming and welcoming atmosphere. The home consists of bright, spacious rooms including a large lounge and relaxing conservatory.

The home sits within close proximity to Denham Golf Club, Denham Yachting Club, Denham Country Park and Denham Airfield; a small private field for light aircraft and helicopters. A diverse and varied activities provision arranged by a Wellbeing Coordinator ensures every day is different for residents at Denham.

Specialist training allows the team at Denham Manor to fully support residents living with dementia, meeting both their care and wellbeing needs. It also allows the catering team to provide an improved dining experience for residents living with dementia and/or dysphagia.

Care Provided by Denham Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Chris Ashton (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Denham Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,850
    • Self-Funded Nursing Dementia Care from £1,850
    • RESPITE Self-Funded Residential Care from £1,750
    • RESPITE Self-Funded Residential Dementia Care from £1,750
    • RESPITE Self-Funded Nursing Care from £1,850
    • RESPITE Self-Funded Nursing Dementia Care from £1,695
  • (these prices are only a guideline, please contact Denham Manor to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Denham Manor has a large car park, available for visitors.


Total of 75, showing 21-40
9.9

Denham Manor has a Review Score of 9.9 (9.907) out of 10, based on 29 reviews in the last 2 years. Over all time Denham Manor has 75 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Dad was moved to Denham Manor for end-of-life care in December last year, after spending 2-months at Wexham Park Hospital. His passing, just before the New Year, was the saddest time for us all but was made that much easier with the excellent care provided for Dad, as well as the family, when he was
moved to Denham Manor, where we were able to be with him up until he sadly passed away. We are so grateful to the manager and the team for making us feel so welcome and for the kindness and professionalism afforded to Dad in the two or so weeks he was with them; such dignity and compassion shown for his complex needs, which were overlain by advanced Parkinsons. It gave us such relief and comfort to know he was in excellent hands, and we would be more than happy to recommend Denham Manor, in its beautiful garden setting, which Dad was lucky enough to have a room overlooking. Thank you.

Reply from Home Manager, Home Manager at Denham Manor

Thank you for taking the time to leave us a review and for your kind words about our team and the care your dad received at Denham Manor. We are sorry for your loss. It is wonderful to hear we made his time here a positive experience for the whole family. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

The care, compassion and love shown by all the nursing staff was exemplary. It was truly a beautiful time spent at Denham Manor for my mum who had end-of-life care.
We cannot thank the whole team enough for everything they did, not just for my mum but for the family as well, helping us through the
difficult time.
Thank you.

Reply from Home Manager at Denham Manor

Thank you for your kind words and recognition of the team at Denham Manor. We are very sorry for your loss, we hope we made your mum's time here as peaceful as possible. We would like to thank you for your words of kindness which are very much appreciated. Individual care of our residents is of utmost importance to us. The team at Denham Manor will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Denham Manor is an impressive building with beautiful grounds.
My mother arrived at Denham Manor following a number of hospital admissions throughout the summer. On arrival, she was smiling but frail and quite diminished following long periods spent in bed. Denham Manor got to work straight away.

Mum has now settled in and made some friends. They share meal times together, watch TV
and take part in activities to help keep their cogency, fine motor skills and well-being as good as they can be. When I visit, I’m always greeted with genuine warmth - staff know my name and always seem happy to make time for me.
The Denham Manor staff are clearly a ‘listening team’, and this gives me confidence.
So now Mum and I are getting back to what we used to do before she was unwell.
We just relax, enjoy each other’s company, reminisce and talk about all the things there are to look forward to and be glad about.
Denham Manor understands this.

Reply from Home Manager, Home Manager at Denham Manor

Thank you for taking the time to leave us a review and for your wonderful comments about our home and team. It is lovely to hear that your mother has settled in and that you are happy with the care she has been receiving. Your comments have been passed on to the team, who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 4.0 out of 5

My mum moved into Denham Manor in March - the staff are all truly wonderful. Professional, caring and compassionate - they have gone out of their way to settle her in, even doing one-to-one activities in her own room when she doesn’t want to join in the group sessions. Nothing is too much trouble. The
atmosphere is always warm and friendly. They put on regular events which families are always encouraged to attend, including themed afternoon tea parties. The food is excellent, with lovely homemade cakes each afternoon. Last weekend they helped to get Mum to her grandson's wedding, including painting her nails and getting her hair done. One of the nurses accompanied her and looked after her beautifully. I get regular updates about Mum’s health, and am always consulted if any issues crop up. I have total confidence in the staff who are so friendly and welcoming whenever I visit. I know she is being well looked after which gives me great peace of mind.

Reply from Home Manager, Home Manager at Denham Manor

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great personalised care at Denham Manor and that she is enjoying the activities and food. I will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Denham Manor welcomed my partner with open arms and not only made him comfortable but me also, emphasised anything he needs to make the room more personal then they will hang pictures, erect television stands and fix televisions onto these. They would hang pictures and change the furniture around. The
staff are exceptional, every single member of their team, and I think this has to be the reason I rate the nursing home with such affection. I feel my partner is safe there and any issues I have had with my partner's health, the nurses listen to me and never think I am worrying them unduly, they always say they are there to listen to any concern no matter how small it may be. Reception staff, admin staff and management are always available to speak to. All carers without exception are just marvellous, caring, and efficient. The bedroom and building are kept beautifully clean and my partner's clothes are washed daily and returned nicely folded. Beautifully kept gardens as well.

Reply from Home Manager, Home Manager at Denham Manor

Thank you Graham for taking the time to leave us a review and for your lovely comments and recognition of the team at Denham Manor. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

We chose Denham Manor after viewing five nursing homes in the area. From our first visit, we knew this was the one best suited for our mother and we are delighted to say Denham Manor has lived up to our expectations. The management and the staff are just great. The facilities and the food are very good
indeed! Most importantly of all our mother is very happy. I would recommend this to anyone who is looking for an excellent place for their loved ones.

Reply from Home Manager, Home Manager at Denham Manor

Thank you for taking the time to leave us a review and for your wonderful comments about our home. It is lovely to hear that your mother is very happy and settled at Denham Manor. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment I arrived to the moment I left, I felt at ease and at home. The staff were all very caring and understanding of my needs. I would recommend Denham Manor to my friends.

Reply from Home Manager at Denham Manor

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you had such a good experience during your stay at Denham Manor and we welcome you back to our home in the future. Thank you again for the review and all your kind comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

All of the staff were very caring. My mother was at end-of-life here and got the best care and attention here.
The food was all home-cooked. They had regular entertainment, flower arranging classes.

Reply from Home Manager at Denham Manor

Thank you Scott for your kind words and recognition of the team at Denham Manor. We are really sorry for your loss and we hope we made your mother’s time as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My dad received excellent care during his time at Denham Manor. He was at the care home since 2019.
He was well cared for by all the staff as they had a very special friendship.
The staff enjoyed chatting and singing with Dad.

Reply from Home Manager at Denham Manor

On behalf of the Denham Manor team, we would like to thank you for your positive feedback, Jane. We hope we made his stay with us comfortable and would like to pass on our condolences on hearing of his passing, he will be missed by us all. Your kind feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father spent the final year and a half of his life at Denham Manor and it was such a relief that he was cared for properly, compared to 4 visits he was having at home where he had to wait a long time for support upon raising an alarm. I have found all the staff at Denham Manor to be kind, respectful
and caring. My experience of the staff was that they listened and took notice when I had something to say about my father's care and they listened and supported my father despite his strong desire to want to pass away due to his frustration over his disabilities. The team were patient and understanding towards my father and I am extremely grateful for his time at Denham Manor, having the peace of mind that he was safe and cared for. Denham Manor is a welcoming place, with a warm and kind atmosphere due to the nurses, carers, maintenance and office staff's positive attitude and genuine care. Huge gratitude to everyone at Denham Manor.

Reply from Home Manager, Home Manager at Denham Manor

Thank you for sharing your positive experience with Denham Manor, Katy. We are honoured to have had the opportunity to care for your father during the final year and a half of his life and we are sorry for your loss. We are pleased to hear that our staff provided your father with kind, respectful, and caring support. We appreciate your kind words about our welcoming environment and positive attitudes from our staff, including our nurses, carers, maintenance, and office staff - we will continue to work hard to maintain this level of care and positive atmosphere. Thank you for choosing Denham Manor, and we wish you and your family all the best. Your comments have been passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My Grandad came to Denham Manor for respite care after a lengthy stay in hospital and also suffering the loss of our Grandmother. His progress since staying in Denham and the care he has received has made such a difference to his well-being and recovery and as a family, it has given us peace of mind
he is being well looked after. The staff really do care about their residents, and it shows when we come to visit. The care home is clean, has a wide range of facilities and activities for the residents and they make such an effort to make my grandad comfortable. A big Thankyou to all the staff who have made his transition from hospital to a temporary home a safe and welcoming one.

Reply from Home Manager, Home Manager at Denham Manor

We are so delighted to read your wonderful comments about the care your Grandad receives at Denham Manor and pleased that we are able to help your Grandad through his loss. The team join me in thanking you for your positive comments.


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Overall Experience  Overall Experience 5.0 out of 5

My Grandad has been at Denham Manor since 2019. The love and care that he receives every day is outstanding. I cannot thank the staff enough. Everything about Denham Manor is amazing. I'm actually getting married here in July so that my grandad can be a part of my special day. Thank you, everyone.

Reply from Home Manager, Home Manager at Denham Manor

Thank you for your kind words and recognition of the team at Denham Manor - what you are doing for your granddad Aimee is beautiful, we are fully in support of your family. The team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.


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Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mother and I had a wonderful time at the Christmas party on Saturday. All the staff are so passionate and caring towards the residents and couldn't do more to help and engage residents. They booked a wonderful singer and decorated the dining room beautifully. There was also a wonderful
selection of food and drink something for everyone. My mother really enjoyed the Christmas word search that was put out around the room.

Reply from Home Manager, Home Manager at Denham Manor

Thank you, Patricia, for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care and activities at all times. Your festive feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother, who is 92 years old, is given excellent care and support. The staff are so friendly and caring. I always feel that my mother is in safe and patient hands. I am extremely impressed with the leadership team, who are truly passionate about the welfare and well-being of their residents. The home
manager has always demonstrated empathy, professionalism, commitment and a real concern for everyone in her charge. The kind, dedicated, caring family team makes Denham Manor care home so very special.

Reply from Home Manager, Home Manager at Denham Manor

Thank you, Mary; we are so pleased to read your wonderful comments about the care your mother receives at Denham Manor; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.


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Overall Experience  Overall Experience 5.0 out of 5

It went very well.

Reply from Home Manager, Home Manager at Denham Manor

On behalf of the Denham Manor team, we would like to thank you for your feedback. Thank you again for your review.


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Overall Experience  Overall Experience 5.0 out of 5

My mum only spent two weeks at Denham Manor receiving end-of-life care but during that short time, it was obvious how caring and professional the staff were, from the care home manager through to the carers and nurses. A lovely home with lovely gardens. I'm just sad my mum never experienced sitting
in the garden as she was too weak. Thank you, team.

Reply from Home Manager, Home Manager at Denham Manor

Thank you Stephanie for your kind words and recognition of the team at Denham Manor. We are really sorry for your loss, and we hope we made your mother's last couple of weeks as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for by team Debham Manor in the last few weeks of her life. They were all so caring and loving to her that I couldn't wish for better care, also to all of her family too. Nothing was too much trouble for them, and they went over and beyond to make her last weeks as comfortable for her
as possible. I cannot thank them all enough for all that they did and would recommend them 100 per cent to anyone needing care in their lovely Denham Manor home.

Reply from Home Manager, Home Manager at Denham Manor

Thank you for your lovely review of Denham Manor. We are sorry for your loss but glad we were of some comfort to you and your family during this time. Thank you again for taking the time to leave us five stars and recommend us to others.


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Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident at Denham Manor Care Home and previously my mother was also a resident. I can't give enough praise to the manager and her amazing team for the kindness, help and support they all show to my dad. They can't do enough for him and always go the extra mile to make him comfortable and
happy. It gives the family peace of mind to know he's in safe hands.
The food is great, according to Dad, and the grounds are beautiful.
Just a lovely caring attitude throughout the home.
Thank you to you all.

Reply from Home Manager at Denham Manor

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that Dad is receiving such great care at Denham Manor, that he is comfortable and happy and enjoying his surroundings. I will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum came to this warm and welcoming home after staying in a care home whose standards were very low and where she had received awful care. Coming here was like a breath of fresh air, we walked in and instantly felt like this was a home from home. All the staff are friendly and welcoming. We no longer
worry about if her care needs are being met, as they are and much more! The staff are caring, conscientious and incredibly on the ball. Our mum sadly has lost her speech through having many strokes and the staff make an effort to try and understand what she wants and sometimes they know better than us! They are also very considerate in treating mum as a person with integrity and dignity. We are extremely happy and would recommend this home to everyone. We are so grateful to have found this place. The manager is approachable and we feel very comfortable speaking with her about any of our concerns or worries. We highly, highly recommend it.

Reply from Home Manager, Home Manager at Denham Manor

We are so pleased to read your wonderful comments about the care your mum received, how she is getting on so well at Denham Manor and your experience of the team here, who always try to go above and beyond to know what our residents need. These wonderful comments will be passed on to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was admitted to Denham Manor in August 2021 after a short spell in hospital and a few weeks in another care home. She has dementia and it became impossible for her to stay in her own home safely after losing her beloved husband of 73-years. From the first meeting with the new manager,
which is well deserved, it was clear that this was a place we could be sure that my mother-in-law would not only be safe but genuinely cared for. This has proved to be the case in the months that followed. Alongside the manager there are some really lovely carers who we can tell are genuinely interested in making the lives of the residents as happy and comfortable as possible. I’m sorry I can’t remember all the names but two members of staff, in particular, stand out for us. Thank you all.

Reply from Home Manager at Denham Manor

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother-in-law is receiving such great care at Denham Manor and that your experience is such a positive one. I will pass on your kind comments to the whole team.


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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Denham Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Denham Manor is calculated as follows: ( (306 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 333 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Denham Manor is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Chris

Chris Ashton

Job Title: Home Manager

Joined: 2023

I have been a Registered General Nurse for over 30 years and after I finished working as an NHS Staff Nurse/Charge Nurse, I started a service called Hospital at Home at Watford General Hospital over 25 years ago. This service looks after people in their homes or dedicated nursing homes and is still going strong today.


I have held various senior roles including Chief Operation Office, Head of Care and Operations and Company Director for large and smaller care home operators.


My days are very varied and as a Manager of a very busy care home, I am responsible for the day-to-day management ensuring the best possible care for those living in our community. With the experience I have, I ensure I share this knowledge with my team in order to deliver great care.


The most joy I get from my role is seeing our residents enjoy meaningful engagement and seeing our staff enjoying their roles in caring for our residents. I believe we give all we can with compassion and love. I am proud to say my team have shown me they both care and love.


My biggest achievement is my family. I have been married to Lesley for 31 years and have two amazing daughters, Rachel, a teacher and Daisy, doing a science PhD. Rachel is married to Tom, a firefighter and has blessed us with a grandson. Daisy is engaged to Aidan, who works in recruitment. Both have dogs, Cissy and Lolly who are very much part of the family.


I love working in the care industry and feel privileged to look after those who need care. I live in Rickmansworth, which although classified as being in Hertfordshire is only 5 miles away. I love this area, as there is so much greenery and beautiful walks to do. I am a keen gardener and nature photographer.


I am a huge Manchester United fan, having been born in Stockport, Manchester and still playing football at my tender age! Family are massively important to me and I pass those values onto my staff.