Denham Manor

Halings Lane, Denham, Uxbridge UB9 5DQ
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9.9 75 Reviews
  • Denham Manor, Uxbridge
Denham Manor Nursing Home is a beautiful old manor house, steeped in history, situated within three acres of landscaped grounds in the village of Denham, providing specialist nursing and dementia care for up to 44 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples.

Overlooking the stunning local countryside, Denham Manor has retained many of its original features and richness to create a charismatic, charming and welcoming atmosphere. The home consists of bright, spacious rooms including a large lounge and relaxing conservatory.

The home sits within close proximity to Denham Golf Club, Denham Yachting Club, Denham Country Park and Denham Airfield; a small private field for light aircraft and helicopters. A diverse and varied activities provision arranged by a Wellbeing Coordinator ensures every day is different for residents at Denham.

Specialist training allows the team at Denham Manor to fully support residents living with dementia, meeting both their care and wellbeing needs. It also allows the catering team to provide an improved dining experience for residents living with dementia and/or dysphagia.

Care Provided by Denham Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Chris Ashton (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Denham Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,850
    • Self-Funded Nursing Dementia Care from £1,850
    • RESPITE Self-Funded Residential Care from £1,750
    • RESPITE Self-Funded Residential Dementia Care from £1,750
    • RESPITE Self-Funded Nursing Care from £1,850
    • RESPITE Self-Funded Nursing Dementia Care from £1,695
  • (these prices are only a guideline, please contact Denham Manor to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Denham Manor has a large car park, available for visitors.


Total of 75, showing 41-60
9.9

Denham Manor has a Review Score of 9.9 (9.907) out of 10, based on 29 reviews in the last 2 years. Over all time Denham Manor has 75 reviews.

Overall Experience

  • 63
  • 12
  • 0
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Date Published

75
13
19
29
46
Overall Experience  Overall Experience 4.0 out of 5

Very good care, very helpful to the relatives of the residents.

Reply from Home Manager at Denham Manor

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding, 100% in everything.

Reply from Home Manager, Home Manager at Denham Manor

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 4.0 out of 5

The facilities are very good. Management and staff are attentive and caring.

Reply from Home Manager, Home Manager at Denham Manor

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My wife of 62 years was admitted in May 2021 suffering from Alzheimer's when it became impossible to care for her at home. Despite Covid restrictions, it has been possible to visit her three times a week and it has been clear that management and staff, who have acted professionally at all times, have
done their utmost to look after her and keep her safe and secure. Her room is bright, cheerful and impeccably clean and the friendly and willing attitude of all staff has been of great benefit to her and her condition. I could not have made a better choice.

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Overall Experience  Overall Experience 4.0 out of 5

The level of care from the staff was excellent, my mother felt very welcomed and well cared for and knew all staff by name. The staff went above and beyond to ensure my mother was well cared for and communicated well with the family during a hospital stay.

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Overall Experience  Overall Experience 5.0 out of 5

My partner has been in Denham Manor for nine months now.
The nursing staff have been excellent in ensuring her comfort and responding to every need. They are most attentive and caring.
The supporting staff are very good at keeping me informed of my partner’s condition and are most helpful on the occasions
I can visit.
The surroundings are comfortable, and the atmosphere is very relaxed.

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Overall Experience  Overall Experience 5.0 out of 5

My parents have been residents of Denham Manor for just over a year. My father has dementia, and my mother has severe mobility problems, but Denham provides support for them both with their different needs and does everything they can to keep them together.
I am particularly grateful to know that they
are safe at Denham. Recently a dodgy mole on my father's shoulder, which otherwise may have gone unnoticed, was picked up by staff, and a referral was made. He also has very sensitive skin, and special care is taken with their laundry, using non-bio so as to not irritate it further.
The staff are kind and caring, sometimes under difficult circumstances, and the place is always spotless.

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Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident at Denham manor for 4-years. Throughout this time, the staff have always been kind, respectful and attentive. My grandmother has communication issues, and the staff really go above and beyond to help her. The management team prioritises resident care, which is reflected
in the high standard of care given. The building itself is grand and old, but well maintained. The grounds are beautiful and perfect for a short stroll. As a family, we are very happy with the care Nanna has received. The whole team at Denham Manor are fabulous! Thanks, guys!

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Overall Experience  Overall Experience 5.0 out of 5

The gentleman I refer to was transferred from the hospital in May/June 2021 at the age of 97 for palliative care. I have to say that he was not a happy fellow at the transfer! However, after a very short while, he warmed to the kind and friendly young ladies who took him under their wings and cared
for him to the end of his life on 19 August 2021. Not only that, the staff were so proactive with their almost daily reports to me (as his named next of kin) that I don't think I would be overreacting to say I began to look upon them as friends. I am an elderly lady myself, but it occurred to me today that I never did leave a review for them on their website. All I can say now is ''better late than never". Thank you so much, Denham Manor.

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Overall Experience  Overall Experience 4.0 out of 5

As we enter 2022, I would like to thank all the staff and management at Denham Manor for all they have done and are doing to keep their residents safe and comfortable through the past 2-years of the pandemic. My father has been a resident for 4-years; they have ensured his well being and maintained
good lines of communication with his family throughout what has been challenging times.

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Overall Experience  Overall Experience 5.0 out of 5

Fabulously caring people, every one of them. Dad was very happy here. Not only did they look after all dad's needs but they always had time for his family. They listened too. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Father was a resident at Denham Manor for just over one year. He suffered from Vascular Dementia and needed 24/7 care. The quality of the care and attention given to my father was everything that my sister and I hoped for when it became clear that care at his home was no longer possible. The manager
was extremely well organised and approachable and her staff were very efficient and very kind. The quality of the facilities at Denham Manor was excellent and the hygiene and cleanliness were second to none. In these trying times of covid, it was very comforting to know that father was being looked after so well in a safe environment.

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Overall Experience  Overall Experience 5.0 out of 5

Denham Manor for me is special. I spent five months there recovering from an above the knee leg amputation. Whilst the building and grounds are stunning, it was made extra special by the staff, they are professional, kind and very, very caring. Nothing was too much trouble day or night. There is a very
friendly atmosphere present, which is of great comfort to all.

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Overall Experience  Overall Experience 4.0 out of 5

My father was a resident from November 2019 and was on, end of life care. Everyone was very friendly, making him feel welcome, and we were pleased with his medical and personal care. Any problem was sorted out immediately, and we were encouraged to put forward any queries we had.

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Overall Experience  Overall Experience 5.0 out of 5

I am so happy with all the care I have received. The care staff are amazing and treat me with so much respect.
I love having a good sing-song and chat with all the staff. They all make me so happy.

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Overall Experience  Overall Experience 5.0 out of 5

Denham Manor is a really lovely place and a truly excellent care home. My mother settled in very quickly and is happy and contented thanks to the excellent staff and the high-quality care, attention and dedication they have given her.
Last but not least, beautiful and delicious home-made cakes!

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Overall Experience  Overall Experience 5.0 out of 5

My experience of Denham Manor Care Home has been extremely positive.
The primary quality I hope for in the staff is kindness and I have seen ample evidence of that.
The housekeeping is obviously of a high order, with the room in which my wife lives always fresh and clean. With regards to my wife's
personal needs, I have never had cause for complaint. As a lady of 87 years with advanced Parkinson's disease, caring for these needs must be both demanding and relentless.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment we met the care home manager on our visit, we knew that this was the right place for our mum. The staff are wonderfully kind and caring, highly skilled and knowledgeable. The environment is clean and peaceful and the overall standard of care is very high.

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Overall Experience  Overall Experience 5.0 out of 5

The home and staff have been excellent in all aspects of their care for our mother. The staff are kind and caring with Mum and always available to talk to us. Overall very happy that mum is in the best place to look after her needs.

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Overall Experience  Overall Experience 4.0 out of 5

My mum's health has gradually deteriorated over the past few months which has been a very worrying time. The staff including nursing, housekeeping, catering and management have all shown me and my family the care and dignity required during this time. It's good to know that your loved one is warm, safe,
fed well and cared for. For me, the bonus is having a manager who listens to family need and activity co-ordinators that provide relevant activities.

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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Denham Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Denham Manor is calculated as follows: ( (306 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 333 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Denham Manor is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Chris

Chris Ashton

Job Title: Home Manager

Joined: 2023

I have been a Registered General Nurse for over 30 years and after I finished working as an NHS Staff Nurse/Charge Nurse, I started a service called Hospital at Home at Watford General Hospital over 25 years ago. This service looks after people in their homes or dedicated nursing homes and is still going strong today.


I have held various senior roles including Chief Operation Office, Head of Care and Operations and Company Director for large and smaller care home operators.


My days are very varied and as a Manager of a very busy care home, I am responsible for the day-to-day management ensuring the best possible care for those living in our community. With the experience I have, I ensure I share this knowledge with my team in order to deliver great care.


The most joy I get from my role is seeing our residents enjoy meaningful engagement and seeing our staff enjoying their roles in caring for our residents. I believe we give all we can with compassion and love. I am proud to say my team have shown me they both care and love.


My biggest achievement is my family. I have been married to Lesley for 31 years and have two amazing daughters, Rachel, a teacher and Daisy, doing a science PhD. Rachel is married to Tom, a firefighter and has blessed us with a grandson. Daisy is engaged to Aidan, who works in recruitment. Both have dogs, Cissy and Lolly who are very much part of the family.


I love working in the care industry and feel privileged to look after those who need care. I live in Rickmansworth, which although classified as being in Hertfordshire is only 5 miles away. I love this area, as there is so much greenery and beautiful walks to do. I am a keen gardener and nature photographer.


I am a huge Manchester United fan, having been born in Stockport, Manchester and still playing football at my tender age! Family are massively important to me and I pass those values onto my staff.