Hamilton House Care Home

West Street, Buckingham MK18 1HL
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9.0 125 Reviews
  • Hamilton House Care Home, Buckingham
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy activities planned by the activities coordinator, enjoy social interaction in the lounge areas or relax in the Bistro and conservatory.

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Care Provided by Hamilton House Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lea Noemi Orodio (Home Manager)
  • Admission Criteria
    • NHS/LA/Private
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000
    • Number of floors: 3

Funding & Fees Guide for Hamilton House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
    • Self-Funded Nursing Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Nursing Care £1,300 – £1,300
  • (these prices are only a guideline, please contact Hamilton House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.


  • Parking

  • Parking to the front and rear of the premises.


Hamilton House Care Home Reviews (125)

Total of 125, showing 21-40
9.0

Hamilton House Care Home has a Review Score of 9.0 (9.039) out of 10, based on 9 reviews in the last 2 years. Over all time Hamilton House Care Home has 125 reviews.

Overall Experience

  • 107
  • 14
  • 1
  • 2
  • 1

Date Published

125
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Review from Melanie (Daughter of Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wouldn’t hesitate to recommend Hamilton House Care Home. The care, compassion and kindness my father was shown during the last weeks of his life were a huge comfort to our family. Staff did all they could to look after him with professionalism and sensitivity. We were able to have FaceTime calls with
him during the Covid lockdown, which was a very difficult time. The home was always very clean and nicely furnished, warm, cosy and welcoming. The staff were amazing and are always smiley and cheerful even when they are under pressure. We are sad that Dad didn’t have more time left to fully enjoy the activities at the home, but he was treated with tenderness and dignity to the end.

Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your lovely feedback about Hamilton House Care Home. It's great to hear that your father received excellent care and was treated with compassion and kindness during his stay in the care home. I will make sure to pass your lovely comments to the staff team.


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Review from B D (Daughter-in-law of Resident) published on 4 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite being a very old building and looking a bit worn in places, it was very clean and tidy. The staff were excellent and treated mum so well. We had enormous trust in them all. They really care about the residents and what they do for them is beyond reproach. We are extremely grateful for everything
and couldn't have wished for a better place to end her days. Thank you.

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Review from Carol L (Respite Resident) published on 5 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into Hamilton House for respite care in August 2019. The deputy manager and her team were amazing, nothing was too much trouble. She kept me informed on everything. Hamilton House is home from home. Well done to you all.

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Review from B W (Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care I receive.

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Review from S A (Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is comfortable. Staff have always got time. I am happy to be here, making me strong enough to go home. I wouldn't want to be anywhere else.

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Review from E W (Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a lady in my early 70's. In early June I fell in my garden fracturing an ankle. I has also been unwell for a couple of months prior to the fall. I found I couldn't manage in my own home and felt in need of some support. Hamilton House was able to offer me a room. I had a very pleasant room looking
out on the enclosed garden, where it was my joy to hear a wren regularly singing outside my window, which boosted my low spirits, along with the wonderful care I received from staff at all levels and in every department. I cannot speak highly enough of my time in residence. I had all the help and support I needed but space just to 'be' and gather strength. Everyone was kind and considerate and nothing too much trouble. I was able to extend my stay until I felt ready to return home. It proved to be my saving grace!

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Review from Beth B (Daughter of Resident) published on 4 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum looks better every day I see her. The care she is receiving makes me feel confident that when I say goodbye to her to go home, I know she is being treated well with the highest level of respect and dignity. Mum always looks so well dressed, hair done, makeup on and her nails are painted by her girls
regularly. They always have entertainment on and something happening all the time. Everyone is kind and approachable. This home is one of the best you could imagine.

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Review from Susan F (Daughter-in-law of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is now a resident at Hamilton House. As a nurse myself, I have found the nursing care provided to my her by the team to be outstanding, particularly as she had been admitted with bedsores that have continued to improve with the care that has been provided. I am impressed by the standards
being set.

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Review from Vicky O (Daughter of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Hamilton House for two weeks respite care in August.
It is a very helpful and caring place to be and the staff are respectful and friendly in what feels like a very homely, family orientated home.
I have been delighted with the way she has been cared for and Mum was really happy
there, and I would not hesitate in using this care home in the future when my mum will need a permanent residence
Many thanks for looking after her with care and respect.

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Review from Neil F (Son of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother came to Hamilton House two months ago following a hospital admission for bed sores. I have been so impressed by the care and attention mum has received since becoming a resident. And while she is still bedbound she is being cared for in a way that gives us confidence that she is in the best
place.

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Review from Lisa S (Daughter of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived her time in Hamilton House, the staff were excellent and took care of her every need. I was always made to feel welcome and cared for too upon my visits. Thank you, a real home from home.

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Review from Lynda W (Daughter of Resident) published on 22 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at this home for a couple of weeks respite, never seen her happier, we know where she needs to go when she needs full-time care. Loved the atmosphere, one of the nicest homes my mum has ever been in.

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Review from Julie F (Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Hamilton House in March this year and felt safe and gained confidence. In July I came back as a permanent resident.
All the staff here are outstanding they are caring and kind nothing is too much trouble.
I know made the right choice to come here.

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Review from Julie S (Granddaughter of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan loves it there. Everyone is so lovely and happy to help. I love hearing everyone singing down the corridors. Lots of happiness and I have been welcomed into this home with open arms.

Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your positive comments on our home, it is wonderful to hear how happy your Nan is here at Hamilton House. Our team are an asset to our home and always provide a warm welcome. Thanks again for your review and best wishes.


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Review from Christopher R (Grandson of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad has been living at this home for around three years, I love visiting this home. The staff there are so friendly. The building rings with laughter. My grandad is so happy since he has been living there.

Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your positive comments about our home, it's wonderful to hear how happy your grandad is here at Hamilton House and how much you like the atmosphere. The home manager and team will be delighted to hear your feedback. Thanks again and best wishes.


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Review from William S (Son of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider researching care homes is essential in choosing the right one, especially for Mum. Location was essential for ease of visitors, the quality of the rooms and choice of room styles is varied and apt for Mum but when it comes to seeing the care and love that all the staff have given Mum during
her time at Hamilton House it could not be bettered.
The staff are all so friendly and obviously enjoy working here. The atmosphere is of a fun place where nothing is too much trouble whether for residents or any visitors, whether family or friends.
Mum has enjoyed her stay here and we are amazed at the standard of care she has received from the nurses and carers here from start to finish. She has had brilliant care constantly from all the team, enjoyed visits to local events such as pantomime, carol services and the charter fair to ensure she is entertained and not just left sitting in a chair.
If need be I would stay here myself when my care needs reach this stage.
Thank you Hamilton House.

Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your wonderful comments about our home, it is great to hear how happy you are with the care your Mum received here at Hamilton House. Our team are extremely dedicated and they are an asset to our home. They will be delighted to hear your positive feedback. Thanks again, best wishes to you and your family.


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Review from Karen S (Daughter-in-law of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Hamilton House for just over 18 months. During this time she has not only been extremely well cared for, but all the staff at Hamilton House show their love for their residents. This is a great comfort for her family, particularly those of us who live a distance away. Nothing
is too much trouble for the staff in keeping Mum happy and cared for and their care also for visiting family is very much appreciated, making us feel a part of the Hamilton House family. Thank you is not enough.

Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for taking the time to review our home, we are delighted to hear how pleased you are with your Mum's care here at Hamilton House. Your feedback will be passed on to the Home Manager and team.


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Review from Julie G (Daughter of Resident) published on 3 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so lucky mum went into Hamilton House until she passed away.
The care and love they all gave to mum were beyond all of our expectations, they became family.

Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your positive comments about our home, the team will be touched to hear your kind words. Please accept our condolences, best wishes to you and your family.


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Review from Carol A (Niece of Resident) published on 3 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt often requests we bring in gifts for the staff however on this occasion I feel it is appropriate to give a good review. I have been visiting this home for around 3 years, I have never been dissatisfied with the care my aunt has received, she is so happy and always has positive things to say.
I recently visited. The chap on shift greeted me and offered me refreshments. I had my grandchild with me and he was also offered sweets and toys to play with which kept him quiet. I really cannot express how happy I am with this home, but well done to you all, you are brilliant.

Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your lovely comments about our home, they are wonderful to read. At Hamilton House, our dedicated team always offer a warm welcome and we pride ourselves on the high standard of care we provide. Your comments will be passed onto the team who will be delighted to hear your feedback. Thanks again and best wishes.


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Review from Terry W (Son of Resident) published on 16 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was in the home for around two months for palliative, end of life care.
From the initial enquiry where we were shown around the home and fell in love with the atmosphere, to Dad’s first day being made so special by each and every team member was just excellent.
I would not hesitate to recommend
this lovely home. Thank you each and every person. My Dad loved each one of you for all your love and support, you made his final time special.

Reply from Alison Geddes, Marketing Administrator at Hamilton House Care Home

Thank you for your wonderful feedback on our home. At Hamilton House, we pride ourselves on our high standard of care, so it is good to hear about your positive experience with our home's care for your Dad. The Home Manager and team will be delighted to hear your feedback. Thanks again, best wishes to you and your family.


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Current Review Score: 9.0 (9.039)

Overview of Review Score

The Review Score of 9.0 (9.039) out of 10 for Hamilton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.369 for Hamilton House Care Home is calculated as follows: ( (70 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 103 Ratings = 4.369

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.67 Points relating to the number of positive Reviews for Hamilton House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 25 Feb 2025

Hamilton House offering residential and nursing bed vacancies.


Awards / Recognitions (0)

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Meet the Team (3)

Lea Noemi

Lea Noemi Orodio

Job Title: Registered Manager

Joined: 2025

I’m a Registered Nurse with over 20 years of experience. From Main Theatre Practitioner to a Deputy, then a Care Home Manager was a big leap in my career. Having previously awarded as Winner of Best Idea for Improving Patient experience in an NHS Trust, I value the involvement of families and link with community to allow our residents to stay connected with the things they love. It is a privilege to lead the incredible team of Hamilton House from different backgrounds and personalities working together to achieve a common goal. That is to provide the best care our residents deserve.


Victoria

Victoria Bryant

Job Title: Registered Nurse

Joined: 2025

Hi, my name is Vicki,


I have been a Registered Nurse for 14 years and have worked in a variety of healthcare settings.
I enjoy delivering person centred, individualised care, to all my residents and am passionate about making a difference!


I also am a mum and enjoy spending time with friends and family in my spare time.


Charlotte

Charlotte Fenton

Job Title: Activities Co-ordinator

Joined: 2021

I've worked at Hamilton House since August 2021, I am very passionate about my role and really concentrate on the best for my residents welfare and wellbeing. I have 3 children, 2 boys and a girl. My youngest Hannah being nearly 3 and has been a regular visitor at Hamilton House since she was 3 weeks old. Outside of work I enjoy outings with my children, going out to eat with friends and have a love for shopping!