Hamilton House Care Home

West Street, Buckingham MK18 1HL
Submit a Review
9.0 125 Reviews
  • Hamilton House Care Home, Buckingham
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy activities planned by the activities coordinator, enjoy social interaction in the lounge areas or relax in the Bistro and conservatory.

Show Hamilton House Care Home on the Map

Care Provided by Hamilton House Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lea Noemi Orodio (Home Manager)
  • Admission Criteria
    • NHS/LA/Private
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000
    • Number of floors: 3

Funding & Fees Guide for Hamilton House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
    • Self-Funded Nursing Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Nursing Care £1,300 – £1,300
  • (these prices are only a guideline, please contact Hamilton House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.


  • Parking

  • Parking to the front and rear of the premises.


Hamilton House Care Home Reviews (125)

Total of 125, showing 81-100
9.0

Hamilton House Care Home has a Review Score of 9.0 (9.039) out of 10, based on 9 reviews in the last 2 years. Over all time Hamilton House Care Home has 125 reviews.

Overall Experience

  • 107
  • 14
  • 1
  • 2
  • 1

Date Published

125
2
4
9
116

Review from Mark E (Nephew of Resident) published on 11 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hamilton House is, without doubt, the nicest home you could wish to encounter! From the first moment I visited I was made to feel welcome. The laughter in the home is infectious and it makes you feel all the more happy just being there.
All team members are kind, caring and approachable.
The food
is delicious, before being here it was a rare occurrence to see my Aunt finish a meal, now it is a regular occurrence. I am always offered tea and cake on arrival and the carrot cake I had the other day was lovely.
My Aunt enjoys the activities, the History day was of great enjoyment. There was a "Once upon a time event" when staff dressed up and huge laughs were had by all, even the local Mayor attended.
I would recommend this home to anyone looking for somewhere where they will know their loved one will get the care and attention they truly deserve. My Aunt had planned to stay here for a two-week respite stay, over six months later she is still very happy and has decided to stay permanently.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah E (Friend of Resident) published on 8 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit Hamilton House and have always been made to feel welcome with tea and cake also being offered each visit. There is always something going on around the home and there is always laughter coming from every direction. The care is above and beyond what you would expect and the nurses and
management go out of their way to provide the best service possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard L (Son of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable and warm. Friendly staff giving confidence. Helpful staff especially when chaperoned into town. Good good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian D (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support and friendly support of all staff, I couldn't be happier with. Nothing is too much trouble. After visiting, I can go home knowing my mum is being well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dave J (Brother of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly but very professional. I feel so pleased to see how the staff provide such great assistance to my brother, in his final days, with such care, love and compassion. The house is filled with love and warmth. A wonderful place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sean G (Relative of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before the placement, the brief was a room for my wife's Grandfather to rest and watch tv whilst receiving 24/7 nursing care. My wife delivered the tv and was encouraged to move the furniture to how it would suit her and they had the tv wired up and ready to go before 9 am the next morning.


Her Grandfather's

needs were more than met, the care we saw was above and beyond what we expected.
Nothing was too much from arranging a haircut, putting a chair in the room at a moment's notice for her Grandfather when he thought he might like to sit for a while. The kitchen staff provided different meals to cater for his needs and often the care staff and nurses would be sat in with him chatting away.


Sadly his stay came to an end today and right from the call to let us know and taking time to sit as we said goodbye to explaining what to do next showed real compassion and dedication.


I can honestly say just pop in for a visit if you're unsure if a care home is the right choice for your loved one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan N (Daughter of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Hamilton House and was so made to feel very welcome as were his visitors. He was looked after to a very high standard and I cannot thank the staff enough. Nothing was ever much trouble. If you wanted something they would do their utmost to help you. My dad thought the world of the staff
there, so once again, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie E (Regular Volunteer) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a lay minister and I visit Hamilton House Care Home every four to five weeks to conduct a service with hymns and short talks and prayers.


I also administer Holy Communion to all who enjoy this, whether they are confirmed or not.


I have befriended one resident who is often very poorly and

visit her in her room to give Holy Communion. I also enjoy meeting the friendly staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clifford G (Husband of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been resident at this home for four years now and in all that time not once has it been necessary to complain about care, which has been excellent throughout.


The food generally has been good, despite having to be pureed.


Being generally confined to her bed has not been practical for

her to take part in the activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Remmi K (Friend of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting Hamilton House, I was very pleased with the staff and cleanliness of the home. Everyone was very welcoming and considerate, which I thought was very comforting.


I was happy with the atmosphere of the home and would recommend to anyone considering different homes for relatives or loved

ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tom v (Friend of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has cared for my good friend since he was taken unwell. The change in him since being at Hamilton House really shows what love, care and attention can do to make someone feel better! I cannot praise the staff enough! 100% recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Micheal P (Son-in-law of Resident) published on 16 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and support. The staff are always helpful. Manager and staff always smiling which tells you something. You don’t always get this level of commitment happy staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa L (Friend of Resident) published on 16 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my friend, I had a very warm welcome and all staff were incredibly attentive and I had a delicious Victoria sponge with my tea- would recommend the home to anyone and I know they would receive the best care here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gemma B (Friend of Resident) published on 12 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best care home in Buckingham! Friendly and would recommend! All the staff are dedicated to their job and they care about every resident.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda B (Friend of Resident) published on 11 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place, wonderful staff. New manager in post who is also very nice and welcoming. Feels homely to walk into. Wonderful care is given. Lots of singing and laughter. There is always some activities or something going on. At Christmas, the staff actually went around the home and did carol singing
which was very touching to watch. Would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine F (Daughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the home environment and care my mum has received since her coming into the home. She is improving all the time. She is much more content in herself. The whole team from domestic to management are attentive, kind and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lauren S (Granddaughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hamilton House have cared for my nan very well since she arrived just over a year ago. The staff have been very caring to my nan and also to us as a whole family, they remember all of our names and go above and beyond. There is always a lovely atmosphere in the home when I visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Val F (Friend of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my other friends have nothing but positive things to say about this Home. I visit the Home at least once a week, sometimes twice. The staff here are attentive and genuinely care. The home feels like a home from home. You are always welcomed with a cup of tea and fresh cake. There is always
something going on and the staff are always helpful and friendly. The building may be old and due a little updating but the love and care is second to none. Nothing is too much for any of the staff and I look forward to my visits.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emily A (Friend of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hamilton House is one of the nicest homes you could wish to visit. I have been coming here for the last three years to visit a dear friend of mine. The whole team are some of the kindest people you will ever meet, from the domestic assistants through to the manager. The home has recently got a new manager
who is very approachable, her office door is always open and she goes above and beyond to make sure the home is a happy place for residents, visitors and her team. There is always laughter when I visit and the residents in the home are always smiling and look well cared for. If ever I were to require a nursing home for my own loved one I would look no further than Hamilton House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ashley C (Son of Resident) published on 4 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nursing care is excellent.
Sometimes carers seem under pressure to attend to everyone fully.
There have been a few niggles but on the whole, once an issue has been raised it has been dealt with.
On the whole, I am satisfied that this is a caring and safe environment for my father.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.0 (9.039)

Overview of Review Score

The Review Score of 9.0 (9.039) out of 10 for Hamilton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.369 for Hamilton House Care Home is calculated as follows: ( (70 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 103 Ratings = 4.369

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.67 Points relating to the number of positive Reviews for Hamilton House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 25 Feb 2025

Hamilton House offering residential and nursing bed vacancies.


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Lea Noemi

Lea Noemi Orodio

Job Title: Registered Manager

Joined: 2025

I’m a Registered Nurse with over 20 years of experience. From Main Theatre Practitioner to a Deputy, then a Care Home Manager was a big leap in my career. Having previously awarded as Winner of Best Idea for Improving Patient experience in an NHS Trust, I value the involvement of families and link with community to allow our residents to stay connected with the things they love. It is a privilege to lead the incredible team of Hamilton House from different backgrounds and personalities working together to achieve a common goal. That is to provide the best care our residents deserve.


Victoria

Victoria Bryant

Job Title: Registered Nurse

Joined: 2025

Hi, my name is Vicki,


I have been a Registered Nurse for 14 years and have worked in a variety of healthcare settings.
I enjoy delivering person centred, individualised care, to all my residents and am passionate about making a difference!


I also am a mum and enjoy spending time with friends and family in my spare time.


Charlotte

Charlotte Fenton

Job Title: Activities Co-ordinator

Joined: 2021

I've worked at Hamilton House since August 2021, I am very passionate about my role and really concentrate on the best for my residents welfare and wellbeing. I have 3 children, 2 boys and a girl. My youngest Hannah being nearly 3 and has been a regular visitor at Hamilton House since she was 3 weeks old. Outside of work I enjoy outings with my children, going out to eat with friends and have a love for shopping!