Other Care Homes you may be interested in:
There is an open visiting policy in operation at Hulcott, helping residents and loved ones to visit at the most convenient times. The home also serve afternoon tea for residents on a daily basis, and friends and family members are always welcome too.
Hulcott Nursing Home has a Review Score of 9.6 (9.649) out of 10, based on 23 reviews in the last 2 years. Over all time Hulcott Nursing Home has 93 reviews.
Review from David S (Son of Resident) published on 1 June 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager at Hulcott Nursing Home
Thank you David for taking the time to leave us a review and for your lovely comments and recognition of the team at Hulcott. Your feedback will be shared with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kim P (Daughter of Resident) published on 10 May 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
We are so pleased to read your wonderful comments about the care your mum received, Kim. The team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mick L (Son of Resident) published on 3 May 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
Thank you for taking the time to leave us such a fantastic review! I will pass on your kind comments to the whole team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marion G (Daughter of Resident) published on 22 February 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager at Hulcott Nursing Home
Thank you for taking the time to share your positive feedback about Hulcott, Marion. We are pleased to hear that your father was happy during his stay with us and that the staff made a positive impact on his experience. We are deeply sorry for your loss and hope that you find comfort in knowing that your father was well cared for during his time at Hulcott. We appreciate your kind words about the staff and are glad that they made a positive impression on your father's experience. We will be sure to pass your thanks on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Laura S (Niece of Resident) published on 22 February 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager at Hulcott Nursing Home
Thank you for taking the time to share your heartfelt feedback, Laura. We are deeply touched by your kind words about the care, compassion, and support she received during her stay. It's the utmost priority of our staff to provide compassionate end-of-life care and we hope that we made your aunt as comfortable as possible. We appreciate your gratitude and thanks towards the staff and are pleased to know that the occasional cuddle and cups of tea offered comfort you during this challenging time. We will be sure to pass your kind words on to our staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen P (Sister of Resident) published on 20 February 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager at Hulcott Nursing Home
Thank you, Helen, for your feedback. We are pleased the review went well and that you are happy with the outcome with regard to the care for your brother. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be passed on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N S (Son of Resident) published on 17 January 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
On behalf of the Hulcott team, we would like to thank you for your positive feedback. We are really sorry for your loss and we hope we made her time with us as peaceful as possible. Your comments will be passed on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N Q (Son of Resident) published on 23 December 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
You are very welcome, thank you for your kind words. We are really sorry for your loss and we hope we made your mother’s final days as peaceful as possible. Our staff strive to deliver person-centred care and will be delighted to hear your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen B (Daughter of Resident) published on 22 December 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
Thank you, Karen. We are so pleased to read your wonderful comments about the care your mum received and the friends she made at Hulcott after her discharge from hospital; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E M (Sister of Resident) published on 2 December 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
On behalf of the Hulcott team, we would like to thank you for your positive feedback. Although your sister was only with us for a short time, we hope we made her stay with us comfortable and would like to pass on our condolences on hearing of her passing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nigel H (Son of Resident) published on 2 December 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager at Hulcott Nursing Home
Thank you, Nigel, for your kind words and recognition of the team at Hulcott, your mum was a joy to care for. Your comments will be passed on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracey H (Power of Attorney of Resident) published on 18 August 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
Tracey thank you for taking the time to leave us such a fantastic review! We're so happy to hear that your friend feels like part of the Hulcott family and he enjoys being at our beautiful home. I will pass on your kind comments to the whole team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pamela A (Resident) assisted by family/friend published on 1 August 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
Thank you very much for your kind words. The care and services we deliver as a team to our residents and families are extremely important to us. The team join me in thanking you for your positive review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Son of Resident) published on 29 April 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
Thank you for your review and positive comments regarding our home and staff who try to ensure that all our residents and their families are made to feel like part of the Hulcott family. Your feedback will be passed on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D F (Daughter of Resident) published on 2 March 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Hulcott Nursing Home
We are so pleased to read your wonderful comments about the care your mother received; the team were thrilled with your feedback as we strive for personalised-centred care for all our lovely residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanna T (Daughter-in-law of Resident) published on 11 January 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia B (Daughter of Resident) published on 2 December 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son of Resident) published on 2 December 2021
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gerlad C (Respite Resident) assisted by family/friend published on 2 November 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robin J (Brother of Resident) published on 10 September 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.649) out of 10 for Hulcott Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.649 for Hulcott Nursing Home is calculated as follows: ( (183 Excellents x 5) + (76 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 268 Ratings = 4.649
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hulcott Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet
