Hulcott Nursing Home

The Old Rectory, Hulcott, Aylesbury HP22 5AX
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9.6 93 Reviews
  • Hulcott Nursing Home, Aylesbury

Care Provided by Hulcott Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Hulcott NH Ltd
  • Person in charge
  • Krasimira Nikolova (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hulcott Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,450
    • Self-Funded Nursing Care from £1,700
    • Self-Funded Nursing Dementia Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Nursing Dementia Care from £1,700
  • (these prices are only a guideline, please contact Hulcott Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There is an open visiting policy in operation at Hulcott, helping residents and loved ones to visit at the most convenient times. The home also serve afternoon tea for residents on a daily basis, and friends and family members are always welcome too.


Total of 93, showing 41-60
9.6

Hulcott Nursing Home has a Review Score of 9.6 (9.649) out of 10, based on 23 reviews in the last 2 years. Over all time Hulcott Nursing Home has 93 reviews.

Overall Experience

  • 67
  • 24
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Date Published

93
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5
23
70
Overall Experience  Overall Experience 5.0 out of 5

My father was sadly moved to Hulcott for his end of life care and we couldn’t have asked for anything better. The team were absolutely amazing in everything they did to make the whole experience as trouble-free as possible. The staff were so kind to my father, caring for him as if he was part of their
family and we felt confident that he would be looked after when we had to leave him each day. The nurses were so lovely and attentive and kept us informed about his condition. Everyone played their part and the reception team were also so kind and accommodating. Everybody there contributed to helping make a very sad situation more bearable. Thank you all so much.

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Overall Experience  Overall Experience 4.0 out of 5

Although my husband was in Hulcott for a respite of only two weeks, and while the restrictions due to the Covid-19 were still present I can recommend Hulcott Nursing Home. Everybody was welcoming to him and friendly. The rules for the protection of other residents and members of the staff were in place
all the time. The attention and care for his well being was permanent from all the staff. I was confident and very happy with the attention he received. He will agree to go there again.

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Overall Experience  Overall Experience 5.0 out of 5

Very professional and particularly caring for my father who was at "end of life". Very understanding and provided comfortable care for my father's last days.

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Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy at Hulcott and is well looked after by the nursing team here. I have not been able to see Dad much since he moved into the home, but he always seems happy when we speak on the phone, most days.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for 5 years and I have never felt a need to complain about any situation. The staff are always on hand if I have a question and very quick to inform me of any illness or situation.

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Overall Experience  Overall Experience 4.0 out of 5

Thank you so much to all the staff at Hulcott Nursing Home for your great care and kindness to my mother. I am so pleased that my mother spent the final 8-months of her life at Hulcott. The management is very understanding, approachable and supportive. My mum enjoyed the peaceful location of Hulcott,
also the range of stimulating activities and delicious meals. The staff were extremely caring and supportive to my mum and me, particularly during Mum's end of life care. I would highly recommend Hulcott Nursing Home.

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Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Hulcott for the last three years and has been very happy and settled there receiving excellent nursing care from staff who really do 'care'. The past few months have been particularly hard for everyone - residents, staff and relatives - but from the manager down they
have been totally supportive and always available to chat/help. It has been very difficult not to be able to sit with him and hold his hand but at least I have been able to see him if only through a window! His routine has not changed, nor have most of the faces he knows, and his care has been unaltered. That together with the fact that they have been able to keep him safe by keeping COVID-19 out has enabled me to accept that although I cannot be with him, he is in the best place for him at this time.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this home for just over 3 years, they were quick to react to the pandemic, they have kept us informed of things happening at the home throughout this difficult time, the new visiting arrangements are in place and my mother seems to be very settled with everything.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly, attentive staff who take good care of my mother and she has been very happy at this clean, bright home.
Unfortunately, the lockdown has increased her isolation and thus caused a drop in mood and cognition - but this applies to residents in homes everywhere.
Connectivity is still not good
and technology needs addressing - despite recent effort to boost internal WiFi, the signal is not stable enough for a smooth video call to the home's tablet and thus the experience is quite frustrating despite helpful staff on hand to hold the device for my mother.
I did some homework on broadband speeds, availability and pricing and passed this on - it is critical head office prioritizes connectivity urgently and arranges a more robust connection to the premises. Unable to see us, decent video calling is the only means for families to visually connect with isolated loved ones. With strong stable WiFi, we can purchase accessible equipment that doesn't need staff assistance.

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Overall Experience  Overall Experience 4.0 out of 5

The room is rather shabby. Needs decorating and lighting needs improvement. Furniture old and tired. Food (I have not eaten) but is the only complaint from my Mother in Law. For example:- cheese salad, just different lettuce leaves and a chunk of cheese. No tomatoes/cucumber etc. The staff are great!

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful. Home feels homely, and the staff are very polite.

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Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law has been in residence she has been cared for at an exceptional level. She has settled in well and has improved significantly over the past few months - health-wise. She enjoys and looks forward to meals, which she did not do prior to coming to Hulcott.

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Overall Experience  Overall Experience 5.0 out of 5

This home was a lifesaver. My mum had been in Hospital for 4 weeks and we needed interim care until care could be put in place. The staff couldn’t do enough. Caring, considerate, friendly and nothing was too much trouble. They made transfer home easy too. Would highly recommend respite care here.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been at Hulcott for almost 2 years. During his time there he has been very happy and the staff are amazing. If we have any concerns they have/are dealt with straight away. As a family, we are always made welcome and looked after, fed and water if we have needed it. My father is at palliative
care stage. All the staff, from cleaners to management have supported us and taken great care of my father and treated him with total respect. We could not have asked for more.

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Overall Experience  Overall Experience 5.0 out of 5

I am my cousins next of Kin. She has been in Hulcott Care Home for two months following a long stay in hospital. She is very happy here despite the fact that initially, she did not want to go into a care home. She now appreciates the standard of care she receives. I also know that she is safe and well
cared for.

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Overall Experience  Overall Experience 4.0 out of 5

Home is a super looking building with superb gardens. Staff all welcoming us with a smile. Rooms are bright and very clean, the dining room looks like a good restaurant. My partner has improved since coming to Hulcott. She likes us bringing her cats and dog. TV reception is poor but I believe is being
improved. Overall we are very happy.

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Overall Experience  Overall Experience 5.0 out of 5

The care and support is amazing. My grandad is happy and settled and health is improving from the support of the home.

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Overall Experience  Overall Experience 4.0 out of 5

This is a follow-up review now my mother has been in the care home for a few months.
My mother is being so well cared for in Hulcott Care Home. The staff are happy and very helpful. It is also evident my mother's needs and wishes are their priority. Hulcott feels like a proper home rather than a medical
care facility. Great sympathetic staff with strong management, lovely food and all in a lovely location.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been well looked after at Hulcott for the last six months. The staff are always cheerful, helpful, polite, supportive and approachable.
There is a homely feel about Hulcott which you do not always get in purpose-built modern care homes.

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Overall Experience  Overall Experience 4.0 out of 5

Lovely staff, always made to feel welcome.
My grandad has been here a short time but he is settling in well.
There are lovely grounds and places to look at. It is also lovely that you can have lunch or dinner with my grandad.

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Current Review Score: 9.6 (9.649)

Overview of Review Score

The Review Score of 9.6 (9.649) out of 10 for Hulcott Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.649 for Hulcott Nursing Home is calculated as follows: ( (183 Excellents x 5) + (76 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 268 Ratings = 4.649

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hulcott Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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