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There is an open visiting policy in operation at Hulcott, helping residents and loved ones to visit at the most convenient times. The home also serve afternoon tea for residents on a daily basis, and friends and family members are always welcome too.
Hulcott Nursing Home has a Review Score of 9.7 (9.664) out of 10, based on 22 reviews in the last 2 years. Over all time Hulcott Nursing Home has 92 reviews.
Review from N H (Relative of Resident) published on 21 May 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Jennifer S (Daughter of Resident) published on 14 May 2018
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Overall Experience
5.0 out of 5
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Review from N N (Daughter of Resident) published on 11 May 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Review from L C (Daughter of Resident) published on 12 April 2018
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Overall Experience
5.0 out of 5
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Review from Dorothy W (Wife of Resident) published on 12 March 2018
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Overall Experience
4.0 out of 5
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Care / Support
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Review from J M (Great Great-Niece of Resident) published on 6 September 2017
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Overall Experience
4.0 out of 5
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Review from Claire M (Resident) published on 14 August 2017
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Overall Experience
4.0 out of 5
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Review from J J (Resident) published on 3 August 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Review from M B (Stepdaughter of Resident) published on 6 June 2017
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Overall Experience
4.0 out of 5
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Care / Support
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Review from Josiah John H (Resident) published on 18 May 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Review from C R (Daughter of Resident) published on 25 April 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Sue W (Daughter of Resident) published on 24 April 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Alan R (Resident) assisted by family/friend published on 23 March 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Review from S F (Daughter of Resident) published on 21 March 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Value for Money
Review from J U (Daughter of Resident) published on 21 March 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Value for Money
Review from J S (Friend of Resident) published on 17 March 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Susan W (Resident) published on 15 March 2017
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Overall Experience
5.0 out of 5
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Review from D W (Husband of Resident) published on 13 March 2017
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Overall Experience
3.0 out of 5
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Review from Kevin M (Son of Resident) published on 13 March 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Maureen M (Daughter of Resident) published on 19 September 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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The Review Score of 9.7 (9.664) out of 10 for Hulcott Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.664 for Hulcott Nursing Home is calculated as follows: ( (177 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 256 Ratings = 4.664
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hulcott Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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