Lakeside Watermead Care Home

Brambling, Watermead, Aylesbury HP19 0WH
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9.7 40 Reviews
  • Lakeside Watermead Care Home, Aylesbury
Lakeside Care Home is located in Watermead Village, just under a mile from Aylesbury. Situated in 80 acres of parkland next to a wildlife lake, the home offers stunning countryside views throughout the year. The two lakes, connected by the river Thame, create a peaceful sanctuary for local wildlife. The home was carefully designed to cater to the needs of the elderly, with a focus on comfort and safety. It is fully wheelchair accessible and features two passenger lifts for easy navigation.

Lakeside Care Home is staffed by a carefully selected team of skilled nurses and caregivers, who are trained to deliver the specific level of care needed, whether it's Residential or Nursing care. The team is overseen by a highly qualified and experienced General Manager, who prioritises catering to the individual needs, preferences, and interests of each resident. In addition to the medical team, housekeeping, activities and catering staff ensure that residents enjoy all the comforts of home.

The team has so much to show you and would love to give you a tour of Lakeside Care Home, walk you through the wide range of facilities, address any questions you may have, and talk about your specific needs. To schedule an appointment, please get in touch.

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Care Provided by Lakeside Watermead Care Home

  • Primary Care Categories
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Anu Godagama (Manager)
  • Admission Criteria
    • Admission subject to assessment.
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (40)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Lakeside Watermead Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Full details will be discussed on an individual basis

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting, protected mealtimes are in place but exceptions can be made if you wish to assist a love one or travelling a distance.


  • Parking

  • Free parking is available outside Lakeside at Watermead Care Home.


Lakeside Watermead Care Home Reviews (40)

Total of 40, showing 1-20
9.7

Lakeside Watermead Care Home has a Review Score of 9.7 (9.699) out of 10, based on 9 reviews in the last 2 years. Over all time Lakeside Watermead Care Home has 40 reviews.

Overall Experience

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Review from Philip T (Son of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Have taken care of my 95-year-old mother, a victim of stroke, very well indeed. Recently my mother suffered some considerable pain and the staff treated her very carefully and compassionately.

Reply from Helen Jeffrey, Care Home Manager at Lakeside Watermead Care Home

Thank you for sharing your positive experience of Lakeside Watermead Care Home. We are glad to hear that your 95-year-old mother has been well taken care of and that our staff provided compassionate treatment during a difficult time. We appreciate your feedback and five-star ratings and assure you we are here to support all of our residents in any way we can.


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Review from Suzanne S (Daughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was received into Lakeside Care Home on the 8th of December 2023 and given a very nice room overlooking the lake. She sadly passed away on the 31st of December. In the short time that Mom resided at Lakeside, she was trusted with kindness, respect and attention to detail. As her daughter, it was
very reassuring to know that Mom was being properly looked after. My husband and I were particularly struck by the home's friendly atmosphere and the staff's caring attitude. In conclusion, we trust that Lakeside Care Home's high standards will be maintained under its new ownership.

Reply from Helen Jeffrey, Care Home Manager at Lakeside Watermead Care Home

Thank you so much for taking the time to write such a wonderful review of Lakeside at Watermead Care Home. Please be assured we remain committed to the same highest standards of care, kindness, respect, friendly atmosphere and attention to detail that your mother received during her stay. We are so glad to hear you can look back and take comfort knowing she was being properly looked after. With kind regards.


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Review from Jane C (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful long-term staff here. Thoughtful and patient with their care services. Mum was here almost 4 years, 95 to 99 years of age and she blossomed in the care and attention given. Homely atmosphere in beautiful location. So pleased we chose this facility for Mum's last few years.

Reply from Helen Jeffrey, Care Home Manager at Lakeside Watermead Care Home

Thank you so much for your kind words! We are thrilled to hear that your mum received wonderful care and attention and blossomed during her time with us here at Lakeside at Watermead Care Home. We strive to create a homely atmosphere for all our residents and are glad we were able to make a positive difference in her life.


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Review from Martin W (Son of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived at Lakeside for three and a half years before her death a few weeks ago on her 99th birthday.
The staff and management have been magnificent during that time, especially during the last few months when she was bedbound. She developed strong bonds with many members of staff. The family were
always confident she was safe, warm, very well-fed and comfortable.

Reply from Helen Jeffrey, Care Home Manager at Lakeside Watermead Care Home

We thank you most sincerely for taking the time to post such a glowing review of your experience at Lakeside Watermead Care Home. It was our great privilege to care for your mother and pass on our sincere condolences to you and the family at this sad time.


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Review from J B (Daughter-in-law of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lakeside have been amazing. The care and support given is exemplary! Staff welcomed Mum on her arrival and gave her respect throughout her stay. Mum sadly passed earlier this week and they were there to comfort her in her last hours. Thank you.

Reply from Helen Jeffrey, Care Home Manager at Lakeside Watermead Care Home

Thank you so much for taking the time to write a review of Lakeside at Watermead Care Home at this sad time. Please accept our sincere condolences. It is lovely to read that our care, support and staff have all been exemplary in the care of your mother and that she was comforted in her last hours. Take good care of yourself.


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Review from R V (Son of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and assistant manager plus the carers for my mum were very helpful, easy to approach and nothing was ever too much trouble for them to help my mum. A great team of carers on floor two at Lakeside.

Reply from Helen Jeffrey, Care Home Manager at Lakeside Watermead Care Home

Thank you so much for taking the time to share your great experience with us. We are delighted to hear that the manager, assistant manager, and carers provided exceptional care for your mum. We will make sure to pass on your kind words to all the team. Your feedback means a lot to us. Thank you again for choosing Lakeside at Watermead Care Home.


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Review from L B (Daughter of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad is in Lakeside. Overall he is happy with his care there.
They do lots of activities which he enjoys, particularly the Quiz.
They have regular entertainment which he enjoys.
The food is always good.

Reply from Helen Jeffrey, Care Home Manager at Lakeside Watermead Care Home

We very much appreciate your lovely review of Lakeside at Watermead Care Home. It is a privilege for us to provide care for your Dad, as well as all of our residents and we are thrilled to hear your kind words. Your feedback means a lot to us, thank you for taking the time to share your positive experience.


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Review from P P (Daughter of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely agree with all that the previous reviewer said - such kindness, compassion, professionalism and with great humour too within a beautiful setting - to borrow my mum’s phrase “Look at my view”. Mum settled in straight away and spent the last 9 months of her life here (Dad had previously been
in for respite). They cared for her brilliantly - and us too - becoming part of her family. Mum wasn’t straightforward as she had various medical problems including type 1 diabetes. We are so very grateful. Thank you, to the manager and all your amazing staff! We do miss visiting.

Reply from Helen Jeffrey, Registered manager at Lakeside Watermead Care Home

Your mum was just lovely and we were so pleased to be able to work closely with such a caring and compassionate family. Thank you for such a wonderful review. It means a great deal to be able to tell our staff how much they are appreciated.


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Review from Giles S (Son of Resident) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived at Lakeside Care Home in early January and very quickly settled in thanks to all the staff at Lakeside. Enjoying meals in the dining room with other residents and a few of the activities! Unfortunately, my father's health deteriorated and had to spend a lot of time in his room! The
staff treated my father with kindness, dignity, compassion and care. Lakeside Care home is set on the edge of a beautiful lake with an abundance of wildlife to view from the gardens or balcony. The food choices are varied and tasty and the interior is clean and tastefully decorated! All of the staff are supportive caring and professional but also interact with the residents in a fun and friendly way.

Reply from Helen Jeffrey, Registered manager at Lakeside Watermead Care Home

It was a real pleasure to look after your father, he was a lovely gentleman and it was sad that he was only here for such a short while. I will be sure to pass this on to the staff who cared for him and thank you so much for taking the time to write such a lovely review.


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Review from Marion H (Daughter of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is such a relief that Mum has settled into Lakeside Care Centre so well. After 70 years of being in her own home, she had to face the prospect of leaving quite suddenly. Naturally, this was a very emotional time. However, the carers and staff at Lakeside have been wonderful. She is treated with
care and dignity at all times. Mum has a lovely room overlooking the lake and being an early riser, she is still able to watch the sun come up which she always did at home. Nature and wildlife are important to her, so watching all the activity on the lake gives her joy. She enjoys the food and partakes in some of the activities even though she is a quiet person. Thank you to everyone at Lakeside for making this difficult journey so much easier for Mum.

Reply from Helen Jeffrey, Registered manager at Lakeside Watermead Care Home

We really do understand how difficult coming in to a care home is and it is lovely to know that your mum is getting so much pleasure from her view and that this has helped her to settle in so well. Thank you also for the kind comments about the staff, we certainly do have a great team here.


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Review from Tina C (Daughter of Resident) published on 11 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Lakeside about a year ago, having started to suffer with old age related memory problems and mobility. Having suffered a fall and a broken hip the decision had to be made about which care home, luckily we were allocated Lakeside.
The home is in a beautiful setting, and the staff could
not be more caring and courteous, from the cleaning staff up to the managers, all of them have worked hard in difficult situations to make my mother welcome and as at home as possible. The whole building is always clean and smells lovely, with a smiling receptionist to greet you.
I would not hesitate to recommend Lakeside to anyone considering a Care Home.

Reply from Helen Jeffrey, Registered Manager at Lakeside Watermead Care Home

Thank you Tina for this lovely review. Your mother is such a sweet and gentle person she is a delight to care for and it is a real pleasure to work with such a supportive family.


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Review from Kate W (Daughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Lakeside for eight and a half years. Throughout that time she has been happy and well looked after. The caring conscientious staff know her well and are always kind and supportive. Everyone is friendly and approachable. Nurses are always available to offer medical advice. The
staff are dedicated and professional and work hard as a team to deliver the best possible caring environment. I have always been confident that Mum has received the best possible care. As well as looking after Mum, the lovely Lakeside staff have looked after me too. Mothe-in-law now lives there too.

Reply from Helen Jeffrey, Registered manager at Lakeside Watermead Care Home

Thank you for these lovely comments, it's good to know that our staff have looked after your mother so well and that you have felt supported too.


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Review from Helen C (Daughter of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Lakeside for over four years! We are very happy with her care. She loves her life there and we feel comforted knowing all her needs are met. The staff are caring and treat Mum with respect.

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Review from Stella D (Daughter of Resident) published on 9 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff enough for the excellent care my Dad received in the last weeks of his life and for their kindness to me when he passed away.

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Review from Caroline (Respite Resident) published on 17 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has just spent the last couple of weeks of his life being cared for here. The home was warm and welcoming. The staff were not only very caring with my uncle but very supportive with our family. Nothing was ever too much trouble. He celebrated his birthday in the home and we were able to have
tea and cakes for him in the lounge with the home making him a cake. I was most impressed.

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Review from Sheila M (Friend of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for the care you all gave my friend in the last few weeks of her life. Every member of of staff were kind and patient and kept her comfortable and well cared for.

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Review from Kay B (Daughter of Resident) published on 29 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been at Lakeside since November 2017 when it was decided that he could no longer live at home. My brother and I are very pleased and happy with the way he is being cared and looked after. The staff are always helpful and friendly and he is treated with the utmost dignity and courtesy.
Lakeside
try and encourage the residents to join in activities if they are able, in the lounge on a daily basis and the home does have much of a "family" feel to it as soon as you walk through the doors. The meals look good, nice and fresh and I have heard no complaints from dad so far.
The manager has a fantastic team supporting her and is very hands on herself.
Thank you team Lakeside!

Reply from Valerie O'Brien, Manager at Lakeside Watermead Care Home

Dear Kay thank you for your kind words I am please dad has settled in and all of you are happy.


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Review from Kathleen J (Daughter of Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful team of dedicated carers working at Lakeside. My mother had dementia and in the latter stages, so unable to perform any self-care. The staff at Lakeside were superb, not only in their daily routines but also it was apparent how much they cared for Mum emotionally. I cannot thank them
enough. The Manager must also be commended in the way the care home is run, not only admin-wise but also in her obvious caring attitude. Thank you all so much.

Reply from Valerie O'Brien, Manager at Lakeside Watermead Care Home

Dear Kathleen
Thank you so much for the lovely comments about the home and my staff. I am pleased you felt mum had the care she needed and deserved. I will pass these on to them.


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Review from Ray H (Son of Resident) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was transferred from Stoke Mandeville Hospital to Lakeside in the middle of May 2018 after a sudden downturn in health. She received kindly and attentive end of life care at Lakeside, where she finally died. The staff were always very helpful and considerate and nothing was too much trouble
for them, whether it was answering our phone calls to inquire about our mother's situation and any other questions. Most importantly, their care for our Mother was excellent and they did all that they could to ensure that she was as comfortable as possible. Lakeside has this ethos that all patients are part of a family, and that included my mother, although unfortunately, she wasn't really totally aware of things. We are very appreciative of the care my Mother received and would have no hesitation in recommending the Lakeside Nursing Home to others. Thank you so much.

Reply from Valerie O'Brien, Manager at Lakeside Watermead Care Home

Dear Ray, what lovely comments thank you so much. It was a shame mum was here for such a short time but she did become one of the family. I will pass your comments to the staff.


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Review from Debra A (Daughter of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was very poorly when she arrived at Lakeside, she was treated very well and I could not fault the care she was given.
I spent most of the time she was there with her chatting with staff and other residents, I soon felt at home there myself. The residents had no complaints, the staff had
worked there for years, and seemed very happy. The food was exceptional, as I had a few meals given to me.
Her room was cleaned and the floor mopped every day. The whole place smelt fresh and clean, other homes I visited were not so nice smelling. If I need to go into a nursing home in my later life, I'll be going to Lakeside.

Reply from Valerie O'Brien, Manager at Lakeside Watermead Care Home

Dear Debra, thank you for such a glowing review, it was a shame mum did not get to enjoy the view, I am pleased you felt she received a high standard of care. I will let the staff know your comments.


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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Lakeside Watermead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Lakeside Watermead Care Home is calculated as follows: ( (93 Excellents x 5) + (15 Goods x 4) ) ÷ 108 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.838 Points relating to the number of positive Reviews for Lakeside Watermead Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (8)

Anu

Anu Godagama

Job Title: General Manager

Joined: 2025

I've been the Care Manager at Lakeside at watermead care home since February 2025. I feel very lucky to have worked in health care for most of my adult life. Most of my career has been in the areas of mental health, learning disability, behaviour therapy, neurological care and rehabilitation as a Registered Nurse, before progressing to healthcare management. I have over 10 years’ experience within the care home sector, which for me has been the most rewarding of the healthcare specialities I have worked in.


I am passionate about enriching the lives of every resident we care for, and I know that at Lakeside at Watermead we deliver high quality care and experiences for our residents. My vision for Lakeside at Watermead Care Home includes constantly striving for the highest quality care possible, delivering activities to support good physical and mental health, serving nutritious and delicious food, creating a sociable community, and responding to every resident's individual needs and preferences, within a safe, homely environment.


Mary Ann

Mary Ann Dumdum

Job Title: Deputy Manager / Head of clinical

Joined: 2024

Registered Nurse


Rudylin

Rudylin Demafeliz

Job Title: Administrator

Rudylin manages the office which is responsible for the efficient running of the administration at Lakeside at Watermead Care Home and provides invaluable support to the Home Manager, the residents and their relatives.


Iyesha

Iyesha Silva

Job Title: Receptionist

Joined: 2014

Hello, my name is Iyesha, and I am delighted to share my journey with the Lakeside care home.
With over 11 years of dedication, I’ve had the privilege of growing with the organisation, starting as a care assistant, and progressing to a senior carer and nurse assistant. Additionally, I’ve received training in moving and handling and now a trained moving and handling assessor.


I’m passionate about my job role and take great pride in supporting not only our residents but also the families and my colleges. Recently, I’ve transitioned into an administrative position, where I strive to apply the knowledge and skills, I’ve acquired over the years to deliver great care and support.


Darryl

Darryl Taylor

Job Title: Head Chef

Darryl acknowledges the importance of mealtimes to our residents and leads our team of skilled chefs in the preparation of nutritional and appetising meals. All meals are freshly cooked in our kitchens from locally sourced suppliers and the daily menus are planned to ensure that meals are well-balanced and offer a varied diet.


Tomasz

Tomasz Mozder

Job Title: Maintenance operative

Joined: 2006

Started as Housekeeping 18 years ago and became head of housekeeping. Recently moved to General maintenance role.


Tracy

Tracy Mordue

Job Title: Activities Coordinator

Joined: 1998

My Name in Tracey, I have worked at Lakeside for nearly 27 years. Started as a Team leader in the home and did that for 18 years which I absolutely loved. During that time I support various departments within the home.


Then I moved permanently to become the activity coordinator, which I enjoy, to promote general health and wellbeing of the residents to provide and assist residents to access wide range of activities both group and 1:1 basis.


Lucy

Lucy Wallace

Job Title: Registered Nurse

Joined: 2022

Hi, my name is Lucy, and I have worked here at Lakeside since March 2022. I became a registered nurse in 2019. I am very passionate about mental health, and gained level 3 in counselling. I am very cheerful, approachable and understanding with everyone. If my residents, relatives and staff are happy then I am too.


Frequently Asked Questions about Lakeside Watermead Care Home

What types of Care is Lakeside Watermead Care Home registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lakeside Watermead Care Home provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Lakeside Watermead Care Home have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Lakeside Watermead Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lakeside Watermead Care Home to the centre of Aylesbury?

0.9 mile(s) as the crow flies, distance by road may be significantly further.