Lakeside Watermead Care Home

Brambling, Watermead, Aylesbury HP19 0WH
Submit a Review
9.7 40 Reviews
  • Lakeside Watermead Care Home, Aylesbury
Lakeside Care Home is located in Watermead Village, just under a mile from Aylesbury. Situated in 80 acres of parkland next to a wildlife lake, the home offers stunning countryside views throughout the year. The two lakes, connected by the river Thame, create a peaceful sanctuary for local wildlife. The home was carefully designed to cater to the needs of the elderly, with a focus on comfort and safety. It is fully wheelchair accessible and features two passenger lifts for easy navigation.

Lakeside Care Home is staffed by a carefully selected team of skilled nurses and caregivers, who are trained to deliver the specific level of care needed, whether it's Residential or Nursing care. The team is overseen by a highly qualified and experienced General Manager, who prioritises catering to the individual needs, preferences, and interests of each resident. In addition to the medical team, housekeeping, activities and catering staff ensure that residents enjoy all the comforts of home.

The team has so much to show you and would love to give you a tour of Lakeside Care Home, walk you through the wide range of facilities, address any questions you may have, and talk about your specific needs. To schedule an appointment, please get in touch.

Show Lakeside Watermead Care Home on the Map

Care Provided by Lakeside Watermead Care Home

  • Primary Care Categories
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Anu Godagama (Manager)
  • Admission Criteria
    • Admission subject to assessment.
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (40)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Lakeside Watermead Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Full details will be discussed on an individual basis

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting, protected mealtimes are in place but exceptions can be made if you wish to assist a love one or travelling a distance.


  • Parking

  • Free parking is available outside Lakeside at Watermead Care Home.


Lakeside Watermead Care Home Reviews (40)

Total of 40, showing 21-40
9.7

Lakeside Watermead Care Home has a Review Score of 9.7 (9.699) out of 10, based on 9 reviews in the last 2 years. Over all time Lakeside Watermead Care Home has 40 reviews.

Overall Experience

  • 33
  • 7
  • 0
  • 0
  • 0

Date Published

40
0
7
9
31

Review from Linda B (Daughter of Resident) published on 22 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old mother was in hospital after a fall at home resulting in a broken hip. Realising that she would no longer be able to return home and needing 24-hour care, my sister and I visited a number of nursing homes in the Aylesbury area and chose Lakeside Care Centre as the best option for her.
And our choice was more than confirmed as soon as she was transferred there.
It's a beautiful home with amazing views sited on a lake but the real magic here is the staff. Without exception, they are conscientious, helpful, professional and friendly. Always putting Mum's needs first and treating her with respect and amazing care. Offering the same to us whenever we visited. What a team!
And they were a team. From the cleaners to the nurses I cannot fault them. They all enjoyed working there and most had been there for a number of years. Obviously, excellent management who lead from the top.
I cannot speak too highly of this wonderful home from home.

Reply from Valerie O'Brien, Manager at Lakeside Watermead Care Home

Dear Linda, what an amazing review thank you so much it was a shame mum did not get to enjoy the home and views for longer. I am so pleased that you felt the team enjoyed working here and I will pass your comments on to them all. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline S (Niece of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the care home to be extremely attentive to my uncle's needs. He appears very happy in his surroundings with lovely views across the lake and has made friends.
All the staff are very polite.

Reply from Valerie O'Brien, Manager at Lakeside Watermead Care Home

Dear Caroline, Thank you very much for your lovely review. I am pleased you are happy with the care we are giving your uncle.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne G (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care Mum had was fantastic. Everyone was helpful and very caring. Nothing we asked for was too much. The care home was very clean and tidy. The nursing care Mum had was very good and I would like to thank every one of the staff for this. 10/10.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith S (Son of Resident) published on 15 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is beautifully situated, with lovely wheelchair friendly walks around the lake and stunning views.
Whenever we asked if my mother could go in the wheelchair, the staff, no matter how busy they were, would get her ready in a cheerful and professional manner.
I stayed overnight a number of
times and was always made welcome and never saw anything but exemplary standards of care.

Reply from Val O'Brien, Manager at Lakeside Watermead Care Home

Dear Kevin, thank you for such lovely comments in your review. I will pass them onto the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill O (Daughter-in-law of Resident) published on 5 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law is well cared for. As her needs increase so does the care she receives, so we have no worries. The care home is maintained to a high standard. The staff are very friendly and we are always made to feel welcome, whatever time of day we visit.

Reply from Val O'Brien, Manager at Lakeside Watermead Care Home

Thank you for your kind review


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul O (Husband of Resident) assisted by family/friend published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to see my wife being cared for in such a lovely place.
They were very obliging when we had a family wedding this year and they helped my wife put her best clothes on and also provided a carer (at a cost) to accompany her on the day. She thoroughly enjoyed her day out!

Reply from Val O'Brien, Manager at Lakeside Watermead Care Home

Paul, thank you so much for this lovely review and comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Phylis O (Resident) assisted by family/friend published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you've got to be in a place like this, it's a nice one, said my mother in law!
She likes sitting by the window looking out into the car park - so she can see who's coming and going.

Reply from Val O'Brien, Manager at Lakeside Watermead Care Home

Thank you for this kind review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Sister of Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister looked after better than she had done for years. I couldn't be happier with the kindness and care shown.

Reply from Val O'Brien, Manager at Lakeside Watermead Care Home

Thank you for such a lovely, kind review. The staff will appreciate your comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Daughter of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Lakeside played a fantastic part in making the final months of my mum's life happy and contented. Lakeside is an excellent environment. The frail and elderly feel safe and cared for. The home is very clean, well staffed and welcoming to visitors. The care and attention was impeccable.
My mum deserved the very best and she certainly received it.
They gave me the reassurance and compassion needed during her end of life care.

Reply from Val O'Brien, Manager at Lakeside Watermead Care Home

Thank you, S C for such a lovely review which I will pass on to the staff. I am pleased we were able to give mum and all the family a standard of care you had wished, for such a lovely lady.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeanette H (Daughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed at Lakeside for end of life care. The room was perfect with a lakeside view and was clean and tastefully decorated. We were able to personalise the room. The staff, from the moment we stepped into Lakeside, were polite, attentive and knowledgeable of my mum's conditions, they were
just so lovely. I was so confident of the care Lakeside offered, I felt able enough to trust them with the care of my mum, usually hard for me as I have been her carer for 6 years.

Reply from Val O'Brien, Manager at Lakeside Watermead Care Home

Dear Jeanette, thank you for this lovely review I am so pleased you felt at ease with us looking after your mum, I will let all the staff see your comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chloe B (Granddaughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanny spent about a week in the care home before she sadly passed away on Wednesday 23rd November. The care she received was wonderful. The carers treated her like she was their own family. They came and checked on her regularly and made sure she was comfortable. Thank you for your care and support.

Reply from Val O'Brien, Manager at Lakeside Watermead Care Home

Dear Chloe, Thank you for such a lovely review even though your nanny was here such I short time. I am pleased you felt the care and support was wonderful. I will pass your comments onto the staff. Our thoughts are with you and the family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve O (Son of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly, well run care home, which is looking after my mother with care, respect and dignity. We as a family feel confident mum is in the best place to help her in her later years when she can't look after herself anymore.
The manager was also very helpful in assisting us with the procedure/system
of how to get mum into the care home.

Reply from Valerie O'Brien, Manager at Lakeside Watermead Care Home

Dear Steve
Thank you for the kind review I will pass your review and comments to the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G A (Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have felt safe here, I was made to feel so welcome. Staff and management so lovely and helpful. I have never felt so happy, I love the views. I felt very secure, staff are all happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean B (Resident) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very daunting at first, but after a few days everyone was friendly and made me very welcome. Staff, carers, nurses were very kind and dedicated. Their attention was very caring, nothing was too much trouble, helping as much as possible. Very hard work. What they achieve is amazing.

Reply from Valerie O'Brien, Manager at Lakeside Watermead Care Home

Thank you for your kind review I am pleased you enjoyed your stay


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter M (Son of Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to lakeside because of her failing mobility, health and weight. She was 97 and needed more intensive care generally. In the 6 months she was there she gained weight and seemed very happy. Mum passed away at the home 20-2-16, with the family around her for the last 36 hours.
The care and dignity mum and the family were shown was outstanding. Nothing was to much trouble. Lakeside is a place where, after visiting your loved one, you come away feeling content and confident you are leaving them in good hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lilian B (Friend of Resident) published on 21 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On my first visit I was immediately impressed with the quality of welcome and readiness to be helpful without intrusion. Staff smiled as I passed them wherever they were working and readily responded if I had a query. All visits were the same. It was always a pleasure to visit my friend. I like the
way that the majority of staff responded to my friends and her needs efficiently and respectfully. I also found management equally ready to respond to requests for information or action and felt that they genuinely were doing the best they could under any circumstances to deal with the situation in hand. This is a human nursing home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen B (Daughter of Resident) published on 12 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has recently moved to Lakeside where she is extremely happy and content. She has a lovely comfortable room which has stunning views across the lake. She also has her own toilet/shower room attached. The family of staff are amazing, from the manager to the cleaners, chef and carers, everyone finding
the time to make mum's stay as pleasant as possible - even calling the doctor in promptly when mum was poorly. Both mum and the other residents are looked after and supported well depending on their individual needs; the staff being good listeners, caring, friendly, patient and kind. There always seems to be different activities happening in the main lounge; it is a happy place. It is reassuring to know that mum is being so well looked after during her time here. If I become too old/infirm and unable to look after myself, then this is the type of nursing home that I would like to end up in. I would definitely recommend this home to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine R (Daughter of Resident) published on 7 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved mum to Lakeside recently from another care home. The setting is wonderful and mums room overlooks the lake .
The management set the tone that is cascaded throughout the whole team.
The facilities are excellent as are the staff. From the nursing team, carers and housekeeping team. The activities
are greatly welcomed. Thank you everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kenneth Micheal S (Resident) published on 12 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I experienced constant attention from the moment I arrived from the professional nurses and management teams and the friendly and courteous carers. Carers who occasionally had to accept rudeness from some frustrated residents were particularly impressive. The food was particularly good, varied and cooked
to the highest standard and seemingly endless offering of drinks throughout the day. The care home was really well established in a very nice area and built to a high standard and kept up to date in functionality, equipment and cleanliness. It was very difficult if not impossible to fault anything to everyone concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annette (Daughter of Resident) published on 12 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are wonderfully attentive, caring and treat my mother with such kindness and dignity. The food is excellent and varied and just the right amount for a smaller appetite. My mother's room is lovely, with a view of the lake, although (sadly) she takes little interest in what she can see.
It is managed extremely well and communication appears a strength.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Lakeside Watermead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Lakeside Watermead Care Home is calculated as follows: ( (93 Excellents x 5) + (15 Goods x 4) ) ÷ 108 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.838 Points relating to the number of positive Reviews for Lakeside Watermead Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (8)

Anu

Anu Godagama

Job Title: General Manager

Joined: 2025

I've been the Care Manager at Lakeside at watermead care home since February 2025. I feel very lucky to have worked in health care for most of my adult life. Most of my career has been in the areas of mental health, learning disability, behaviour therapy, neurological care and rehabilitation as a Registered Nurse, before progressing to healthcare management. I have over 10 years’ experience within the care home sector, which for me has been the most rewarding of the healthcare specialities I have worked in.


I am passionate about enriching the lives of every resident we care for, and I know that at Lakeside at Watermead we deliver high quality care and experiences for our residents. My vision for Lakeside at Watermead Care Home includes constantly striving for the highest quality care possible, delivering activities to support good physical and mental health, serving nutritious and delicious food, creating a sociable community, and responding to every resident's individual needs and preferences, within a safe, homely environment.


Mary Ann

Mary Ann Dumdum

Job Title: Deputy Manager / Head of clinical

Joined: 2024

Registered Nurse


Rudylin

Rudylin Demafeliz

Job Title: Administrator

Rudylin manages the office which is responsible for the efficient running of the administration at Lakeside at Watermead Care Home and provides invaluable support to the Home Manager, the residents and their relatives.


Iyesha

Iyesha Silva

Job Title: Receptionist

Joined: 2014

Hello, my name is Iyesha, and I am delighted to share my journey with the Lakeside care home.
With over 11 years of dedication, I’ve had the privilege of growing with the organisation, starting as a care assistant, and progressing to a senior carer and nurse assistant. Additionally, I’ve received training in moving and handling and now a trained moving and handling assessor.


I’m passionate about my job role and take great pride in supporting not only our residents but also the families and my colleges. Recently, I’ve transitioned into an administrative position, where I strive to apply the knowledge and skills, I’ve acquired over the years to deliver great care and support.


Darryl

Darryl Taylor

Job Title: Head Chef

Darryl acknowledges the importance of mealtimes to our residents and leads our team of skilled chefs in the preparation of nutritional and appetising meals. All meals are freshly cooked in our kitchens from locally sourced suppliers and the daily menus are planned to ensure that meals are well-balanced and offer a varied diet.


Tomasz

Tomasz Mozder

Job Title: Maintenance operative

Joined: 2006

Started as Housekeeping 18 years ago and became head of housekeeping. Recently moved to General maintenance role.


Tracy

Tracy Mordue

Job Title: Activities Coordinator

Joined: 1998

My Name in Tracey, I have worked at Lakeside for nearly 27 years. Started as a Team leader in the home and did that for 18 years which I absolutely loved. During that time I support various departments within the home.


Then I moved permanently to become the activity coordinator, which I enjoy, to promote general health and wellbeing of the residents to provide and assist residents to access wide range of activities both group and 1:1 basis.


Lucy

Lucy Wallace

Job Title: Registered Nurse

Joined: 2022

Hi, my name is Lucy, and I have worked here at Lakeside since March 2022. I became a registered nurse in 2019. I am very passionate about mental health, and gained level 3 in counselling. I am very cheerful, approachable and understanding with everyone. If my residents, relatives and staff are happy then I am too.