Full details will be discussed on an individual basis
Open Visiting, protected mealtimes are in place but exceptions can be made if you wish to assist a love one or travelling a distance.
Free parking is available outside Lakeside at Watermead Care Home.
Lakeside Watermead Care Home has a Review Score of 9.6 (9.577) out of 10, based on 9 reviews in the last 2 years. Over all time Lakeside Watermead Care Home has 41 reviews.
Review from Annette (Daughter of Resident) published on 12 August 2015
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.577) out of 10 for Lakeside Watermead Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.759 for Lakeside Watermead Care Home is calculated as follows: ( (85 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 108 Ratings = 4.759
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.818 Points relating to the number of positive Reviews for Lakeside Watermead Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 9 Positive Reviews ÷ 9.8 = 0.918
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2025
I've been the Care Manager at Lakeside at watermead care home since February 2025. I feel very lucky to have worked in health care for most of my adult life. Most of my career has been in the areas of mental health, learning disability, behaviour therapy, neurological care and rehabilitation as a Registered Nurse, before progressing to healthcare management. I have over 10 years’ experience within the care home sector, which for me has been the most rewarding of the healthcare specialities I have worked in.
I am passionate about enriching the lives of every resident we care for, and I know that at Lakeside at Watermead we deliver high quality care and experiences for our residents. My vision for Lakeside at Watermead Care Home includes constantly striving for the highest quality care possible, delivering activities to support good physical and mental health, serving nutritious and delicious food, creating a sociable community, and responding to every resident's individual needs and preferences, within a safe, homely environment.
Job Title: Deputy Manager / Head of clinical
Joined: 2024
Registered Nurse
Job Title: Administrator
Rudylin manages the office which is responsible for the efficient running of the administration at Lakeside at Watermead Care Home and provides invaluable support to the Home Manager, the residents and their relatives.
Job Title: Receptionist
Joined: 2014
Hello, my name is Iyesha, and I am delighted to share my journey with the Lakeside care home.
With over 11 years of dedication, I’ve had the privilege of growing with the organisation, starting as a care assistant, and progressing to a senior carer and nurse assistant. Additionally, I’ve received training in moving and handling and now a trained moving and handling assessor.
I’m passionate about my job role and take great pride in supporting not only our residents but also the families and my colleges. Recently, I’ve transitioned into an administrative position, where I strive to apply the knowledge and skills, I’ve acquired over the years to deliver great care and support.
Job Title: Head Chef
Darryl acknowledges the importance of mealtimes to our residents and leads our team of skilled chefs in the preparation of nutritional and appetising meals. All meals are freshly cooked in our kitchens from locally sourced suppliers and the daily menus are planned to ensure that meals are well-balanced and offer a varied diet.
Job Title: Maintenance operative
Joined: 2006
Started as Housekeeping 18 years ago and became head of housekeeping. Recently moved to General maintenance role.
Job Title: Activities Coordinator
Joined: 1998
My Name in Tracey, I have worked at Lakeside for nearly 27 years. Started as a Team leader in the home and did that for 18 years which I absolutely loved. During that time I support various departments within the home.
Then I moved permanently to become the activity coordinator, which I enjoy, to promote general health and wellbeing of the residents to provide and assist residents to access wide range of activities both group and 1:1 basis.
Job Title: Registered Nurse
Joined: 2022
Hi, my name is Lucy, and I have worked here at Lakeside since March 2022. I became a registered nurse in 2019. I am very passionate about mental health, and gained level 3 in counselling. I am very cheerful, approachable and understanding with everyone. If my residents, relatives and staff are happy then I am too.