Lewin House

Belgrave Road, Aylesbury HP19 9HP
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9.7 54 Reviews
  • Lewin House, Aylesbury
Lewin House in Aylesbury is a pleasant and lively care home offering nursing and dementia nursing care for 70 individuals spread across four ‘houses’.

The enthusiastic and caring team pride themselves on getting to know each individual resident and building relationships and communities within the home.

Each ‘house’ has lovely communal areas which are used for relaxing, socialising and building friendships. The extensive landscaped gardens offer a chance for residents to partake in light exercise or simply enjoy the fresh air.

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Care Provided by Lewin House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Katie Ruseva (Interim Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lewin House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,673
    • Self-Funded Nursing Dementia Care from £1,818
    • RESPITE Self-Funded Nursing Care from £1,924
    • RESPITE Self-Funded Nursing Dementia Care from £2,091

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Lewin House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lewin House Reviews (54)

Total of 54, showing 1-20
9.7

Lewin House has a Review Score of 9.7 (9.657) out of 10, based on 11 reviews in the last 2 years. Over all time Lewin House has 54 reviews.

Overall Experience

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Date Published

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Review from Jenny G (Daughter-in-law of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was a resident here for three years. His health improved noticeably upon arrival, as he was cared for with great attention to detail and respected as an individual right from the outset. The devotion of the staff - carers, nurses, providers of entertainment - everyone - was amazing.
We always knew he was safe. The care he needed was such as we could never have provided ourselves, and we are deeply grateful to all the incredible staff who did such a skilled and challenging job, with a smile on their faces. They clearly grew to love him, and even when they were short-staffed his needs were met and staff were friendly and cheerful with him and with us. There were always new photographs up in the public areas, often with my father-in-law as an active participant in the activities. When the end came, they informed us with the same kindness, gentleness and thoughtfulness that characterised his care; we remain profoundly grateful.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for leaving us such a lovely, detailed review. Your positive comments about the home and the staff are so appreciated and our condolences are with you after your loss.


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Review from Michael G (Son of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95 year old mother was a resident for 5 months at Lewin House, and suffered with dementia. Our experience as a family was very good. All the staff were extremely helpful and friendly, even down to the cleaners. Everyone kept us up to date with everything, including telephone calls for minor things
such as if she had cut herself accidentally. All of the staff showed an interest in us and my mother's health and wellbeing. We only have good things to say about all of the staff and would recommend Lewin to anyone considering using them.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for your 5 star review. We are so glad that your experience, as a family, was very good at Lewin House.


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Review from Dennize H (Sister of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a beautifully decorated home, spotlessly clean with a wonderful dedicated caring staff that goes above and beyond in my opinion to make everyone feel welcome and special.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for your review. Wonderful comment about the home and we're glad you feel so welcome.


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Review from Linda D (Wife of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked in the caring profession before retirement I find myself very impressed with the professional, compassionate and person-centred attention given to my husband who has recently moved into Lewin House. The specialist Alzheimer's nursing care he is receiving for challenging behaviour and complex
needs is second to none. The staff are friendly and helpful. They obviously enjoy their work. Each day there are supervised activities that residents can join in with. A few weeks after his admittance into Lewin house the leadership team reviewed the support that is needed to meet his special needs. I would recommend Lewin House to anyone looking for a residential care home.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for taking the time to write Lewin House a review. We are so glad that you are very impressed with the home and that you would recommend us.


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Review from N L (Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent group meeting today with music, singing, tea, cakes, beautiful smiles from all assistants, very helpful.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for writing us a review. So glad you enjoyed the group meeting at Lewin House.


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Review from P F (Relative of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's aunt celebrated her 105+ birthday in Lewin House. Ten days previous to her birthday, she suffered a broken hip and underwent an operation inserting a pin into her leg. This was a major trauma for her but she was transferred back to Lewin House five days before her birthday. The manager and
the staff at Lewin House could not have been more helpful and supportive and kind. They had already arranged a celebration for her birthday including cakes, sandwiches, drinks and a singer. Although she was extremely tired and exhausted after her operation, she rallied when the mayor came to present her with a birthday card from the King and she brightened up considerably. Overall, she enjoyed her 105+ birthday which was organised and delivered by the senior team and staff at Lewin House. We cannot thank them enough for their kindness, help and support, not just for her birthday but since she made Lewin House her home nearly 2 years ago.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you so much for your 5-star review. We wish your wife's aunt a speedy recovery and we are glad she enjoyed her 105th birthday celebrations!


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Review from Sally B (Daughter of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank Lewin House, enough for the amazing love and care my mother received in the last few months of her life. The care of my mum and the support we received as a family was amazing, mum was settled and happy and they catered for all her specific needs thank you.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for the 5 star review. You are more than welcome and we are glad that you were so happy with Lewin House for your mother and family.


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Review from Janet S (Daughter of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased we moved Dad to Lewin House!
Upon arrival, we were greeted with a warm welcome from the staff and they made him feel at ease in his new environment. He’s been at Lewin house for a week and has settled remarkably well. Dad likes his spacious comfortable bedroom, enjoys the food and he’s
got plenty of communal spaces to explore freely. He joins in with the daily activities program, it’s lovely to see him tapping his feet clapping his hands and smiling along with the other residents and carers, there’s a wonderful vibe in the room.
We’ve been really impressed by the whole package at Lewin House and that is only possible by having a team of dedicated, caring professional people.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for your 5-star review. We are so glad how pleased you are with your dad being at Lewin House.


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Review from Hayley J (Daughter of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent his last 6 weeks in Lewin House Care. He had been very reluctant for care but everyone there made it very easy for him to adjust to. The care is received was second to none. Totally outstanding. I had nursed Dad at home until we no longer could. From one health professional to all of Lewin,
we will be eternally grateful for their compassion and understanding. We were made to feel welcome any time and my children also were made to feel at ease. They could not do enough for him. Thank you very much.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for the 5-star review. We appreciate such lovely comments and we are glad we could provide such a welcome home for your dad.


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Review from Elizabeth M (Wife of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Lewin House since July 2023.
He is bedridden and needs a lot of care.
The staff are very friendly and caring and do their best to make his life as good as possible.
They are friendly and welcoming to me and our family too.
My husband says he is grateful for the
way he is looked after.
I would recommend Lewin House.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for taking the time to write us a review. We are so pleased that you would recommend Lewin House.


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Review from Alastair R (Son of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Lewin House for the past 2.5 years and during that time he has received the very best care from a dedicated team who have been incredibly supportive, understanding, and respectful. The facilities are lovely with large, well furnished rooms and en suite bathrooms and
the communal areas are bright, cheerful and homely. All areas are spotlessly clean and there are lots of activities for residents. When my mother was diagnosed with a terminal illness she was able to spend the last months of her life receiving palliative care in the same residence as my father which allowed her to spend her last days with her beloved husband. The staff helped her to spend time with my father every day, including having meals together and I cannot describe how much that meant to us and how wonderful and supportive the staff have been during a very difficult year.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you so much for the 5-star review. We are so happy that you are pleased with the care and facilities at Lewin House and you are more than welcome for the support that our staff provided you and your family during that difficult time.


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Review from M M (Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff do a good day's work for a good day's pay and they all work together as a team and they never ever stop working. They are on the go all day.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for leaving us a review. The staff at Lewin House appreciate such positive comments.


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Review from D B (Respite Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband receives 24-hour nursing care so I was familiar with the kind, friendly staff and stimulating, colourful environment. When I needed respite care, following an operation, I was pleased to be able to stay at Lewin House Care Home and was very happy there. My room was spacious, light and it
was cleaned daily. I was always treated with kindness, respect and appropriate care.

Reply from Steph Palmer, Sales Team Manager at Lewin House

Thank you for writing us a review. We are so glad that you were pleased with your respite stay at Lewin House.


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Review from T S (Wife of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Lewin House for six months until he passed away. The staff are wonderful and caring and supportive of our family through a very difficult time. I wish his time there had been better but everything that was possible was done to help. No care home could have done more.

Reply from Steph Palmer, Sales Team Leader at Lewin House

Thank you very much for leaving a review. Your comments are so appreciated at such a difficult time and we are glad that Lewin House could support him and your family.


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Review from Deborah B (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, who was bedbound and very frail, spent 11 weeks at Lewin House before he died. He was extremely well cared for, and I can't praise the staff enough. They were always kind and patient. I know he felt looked after, and he was comfortable. It was a great comfort to my sister and me to know that.

Reply from Steph Palmer, Sales Team Leader at Lewin House

Thank you for taking the time to write a review, Deborah. We pass on our sincere condolences to you and your family. Your comments are very much appreciated during such a time.


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Review from Nigel G (Nephew of Resident) published on 9 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I took my mum to visit my aunt. The staff were helpful and friendly. The covid controls seemed good. The security was good. The home looked clean, spacious, light, well equipped, and well looked after. The room was nice, with a nice view. The en suite wet room looked good. The staff knew the residents
well and seemed to really care. My aunt is a fussy eater, but the staff catered well for her.

Reply from Steph Palmer, Sales Team Leader at Lewin House

Thank you for taking the time to write us a review, Nigel. We appreciate such positive comments about all aspects of the home and the staff.


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Review from Sally C (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Lewin House for over eight months now, and during this time all the staff have shown to be caring, supportive and knowledgeable. They always act in a professional manner and show compassion. Whilst residents are encouraged to participate in activities, there is no pressure.
The food is extremely good and highly recommended to me by my mother.

Reply from Steph Palmer, Sales Team Leader at Lewin House

Thank you for taking the time to write a review, Sally. We are so glad your mother likes the food and that you both would recommend Lewin House.


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Review from Val J (Wife of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this care home for nearly four years and is treated with great care and respect. They phone me with any problems medical-wise.

Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you for writing a review. We are so glad to read how happy you are with your husband's stay at Lewin House.


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Review from Sheree S (Wife of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing. The Business Support Assistant is really caring and very helpful. We are very lucky to get my husband in here. They can't do enough to help, from laundry to cleaning to nurseries and carers (one of the cleaners helped me get the coffee machine going which I brought for my
husband). They are all very, very kind and thoughtful.

Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you for taking the time to write a review, Sheree. We are so happy to read all of your positive comments.


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Review from Alka M (Daughter of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited my mum at Lewin House from Canada. Where do I start? The staff are outstanding, caring, diligent, friendly, and welcoming. I am thoroughly impressed by the high standard of service she is receiving. They have superb decor and enthusiastic events and activities, staff members. Wonderful
grounds to wander and chat with loved ones. Inventive and adventurous schedules for able residents who all look well attended, happy, and loved. Fabulous place. She is well cared for enjoys the activities, stunning gardens to walk around, and a beautiful room. The food is fabulous with a different menu each day, and Mum is spoilt with Indian food. The home is just like walking into a 5-star hotel. The whole team was involved in making her stay so wonderful. I am grateful for their kindness to us as well as mum. Thank you.

Reply from Steph Lawson, Sales Co-Ordinator at Lewin House

Thank you so much for taking the time to write a review, Alka. All of your positive comments are so wonderful to read, and we are so glad you and your mum are happy.


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Current Review Score: 9.7 (9.657)

Overview of Review Score

The Review Score of 9.7 (9.657) out of 10 for Lewin House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.871 for Lewin House is calculated as follows: ( (109 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 124 Ratings = 4.871

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.786 Points relating to the number of positive Reviews for Lewin House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Katie

Katie Ruseva

Job Title: Home Manager

Joined: 2020

As a graduate of the Medical University in Sofia, Bulgaria with a degree in Health and Social Care together with extensive knowledge of Pulmonary Disease, Katie has a wealth of experience working in the Social Care sector.


Her career with The Fremantle Trust started at Cherry Garth, Holmer Green where she worked with the team as a relief nurse. A transfer across to Lewin House then saw Katie progress from Staff Nurse, to Unit Manager and Clinical Lead to the role she holds now, as Home Manager.


“I am passionate about care and am dedicated to the residents at Lewin House, their relatives and my team. I strive to consistently deliver outstanding care and to make a real difference to the quality of life for residents and their families.”


Frequently Asked Questions about Lewin House

What types of Care is Lewin House registered for?

Older Person Care, Dementia, Respite Care & Learning Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lewin House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Lewin House have?

There are 70 Single Rooms.

What are the Facilities & Services at Lewin House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lewin House to the centre of Aylesbury?

1.3 mile(s) as the crow flies, distance by road may be significantly further.