Mandeville Grange Nursing Home

201/203 Wendover Road, Aylesbury HP21 9PB
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9.6 84 Reviews
  • Mandeville Grange Nursing Home, Aylesbury
Chiltern Care Services is a family-owned and operated group of care homes. They provide nursing, dementia, residential care and respite care services.

They have over 33 years' experience in providing high-quality, person-led care in homely settings. Chiltern Care offers premium dining experiences, varied activities and strong links to the local community.

Care Provided by Mandeville Grange Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • June Davies (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Mandeville Grange Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Nursing Dementia Care from £1,700
  • (these prices are only a guideline, please contact Mandeville Grange Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visits can be booked in advance through the Home Manager.


  • Parking
  • The home has ample parking facilities.


Mandeville Grange Nursing Home Reviews (84)

Total of 84, showing 1-20
9.6

Mandeville Grange Nursing Home has a Review Score of 9.6 (9.579) out of 10, based on 33 reviews in the last 2 years. Over all time Mandeville Grange Nursing Home has 84 reviews.

Overall Experience

  • 66
  • 16
  • 1
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  • 1

Date Published

84
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Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident with Mandeville Grange Nursing Home for a few days short of four years. The care she received was excellent - the kindness and genuine fondness shown toward her of great comfort. There was always someone available to answer any questions and were always made very welcome when visiting.
Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

The end-of-life care given was excellent. The place has a homely feel. It was always spotlessly clean and excellently maintained.
I could not have wished for more kindness and consideration from all the staff both towards my brother and all the family. I have freely shared this view with anyone who
asked where he was. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was very ill when he arrived from the hospital. He was well looked after and the staff, all of them, warm and friendly. All in all a nice comfortable home. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law went here for care for dementia and was treated exceptionally well. All staff were extremely friendly and helpful, nothing was ever too much bother. My mother-in-law settled in very quickly which was a huge relief for us all. A special thank you to two members of staff in particular
for all their support.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff in their individual ways show compassion, kindness and friendliness. During the 5 months Mum was in the care home her health improved, she was happier and enjoyed her time there. I would have no hesitation in recommending Mandeville Grange Nursing Home as a nursing home, it is a hidden
gem in the area.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked through the doors I was struck by the warm welcome and the friendly smiles of the staff. I found the care staff exceptional at Mandeville Grange. They not only seemed highly competent and professional but also genuinely compassionate and attentive. I spent a lot of time at my
Mothers's side during the terminal stage of her illness and not only did they look after my Mum with utmost gentleness and compassion keeping her clean, including her mouth, fresh and comfortable and I appreciate she was a difficult patient but they cared for me too, making me feel like one of the family.

Reply from June Davies, Registered Manager at Mandeville Grange Nursing Home

Thank you very much for this wonderful review. It was an honour to nurse your mum and we are pleased it was such a positive experience for you and your family. With kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Mandeville Grange is a lovely and calm nursing home. The staff are very friendly and welcoming, nothing is too much trouble. We were delighted with the care that Mum had during her stay. Even in her final days, she was always kept comfortable and pain-free. The nursing staff always kept us informed
on a daily basis. We would have no hesitation in recommending Mandeville Grange in the future.

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Overall Experience  Overall Experience 5.0 out of 5

My husband stayed at Mandeville Grange for one week of respite in August 2024. He was treated with care and dignity by all staff, everyone introducing themselves. The manager and her team are lovely people. I would not hesitate for him to return in the future if need be, I knew he was in good hands.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was only a resident for a couple of months before her passing, but they were very happy. The friendly and caring staff made her feel very at home and she settled in within a couple of days.
I must say that I felt extremely comfortable that Mum was receiving the best care she could.

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Overall Experience  Overall Experience 5.0 out of 5

We are very fortunate to find such great care and facilities for my very ill elderly husband with Mandeville Grange. We are made very welcome and supported at all times. We also have the added advantage of close proximity being able to visit daily.

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Overall Experience  Overall Experience 5.0 out of 5

My brother moved into Mandeville Grange just before his 65th birthday in 2022 and sadly passed away in April 2024. We were so very lucky that Mandeville Grange were able to take my brother when it became clear he could not live at home and they were absolutely brilliant with both him and us as a family
from the very first time we met them. The manager was fully supportive in getting my brother a place there helping his wife and my sister secure the placement. Both the manager and all the staff cared for my brother from day one on an individual basis, treating him as one of their family which meant we also became family. My brother was loved, respected and very well cared for according to his individual needs which meant so much to us. He passed away peacefully with us by his side and the whole team were very caring and patient. We will be forever grateful to Mandeville Grange for making his last couple of years happy, secure and meaningful. It is a truly wonderful home. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother only spent five weeks in Mandeville Grange before she died, but I can't think of a better place for her to spend her final day. The love, care and respect she received from all the staff was so comforting to both my sister and myself. It is a loving home and it doesn't have an institutional
feel about it. Mandeville Grange is a home-from-home. Mum received wonderful, individual care from the caring and nursing staff. They saw her needs and acted on them. Thank you, Mandeville Grange, for who you care for my mum.

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Overall Experience  Overall Experience 5.0 out of 5

From my first visit to view Mandeville Grange, I was completely put at ease regarding my mother being cared for properly and compassionately and was very happy and reassured when she finally moved in. The staff are all very committed and caring and I feel my mother's health and well-being will be the
best it could be and I am certain she will enjoy her life at Mandeville Grange.

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Overall Experience  Overall Experience 5.0 out of 5

When my Dad became elderly and unwell, he was unable to stay at home. I was very fortunate to find Mandeville Grange for him. The manager is very capable and experienced. The staff are extremely patient, kind, and caring. They are motivated and knowledgeable as well as friendly to residents and families.
They took great care of my Dad, with personal care, keeping his mind stimulated and catering to him. Lovely people who delivered a professional and caring service,

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Overall Experience  Overall Experience 5.0 out of 5

My father recently passed away peacefully in Mandeville Grange after being a resident there for almost 3 years. The staff were always very caring, friendly and helpful and during his last few days of life, they were especially lovely to him and to us his family.

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Overall Experience  Overall Experience 5.0 out of 5

Upon my initial visit to Mandeville Grange, I was totally impressed. Greeted at the front door with a big smile from one of the carers, I was shown to my husband's prospective room. Clean and tidy with wardrobes and television. Lovely smell of homecooked fish and chips coming from the kitchen. Nice
sized lounge and dining room. All the staff were welcoming and helpful, with a long list of activities available for the residents.
My husband moved in early 22/11/2023 and was upgraded to a room with a self-contained wet room and toilet a good size and welcoming.
Since his arrival, my husband has been involved in all the activities and settled in very quickly. He is exceedingly well looked after. All the staff are attentive and very caring. The home is clean and well-maintained, and from my observation, the residents are very happy and relaxed. The beds are made daily and all clothing changed daily, washed and hung back again in the wardrobes. I highly recommend this home for their caring and attentive staff.

Reply from Rishi Dhot, Head of Strategy at Mandeville Grange Nursing Home

Our team is delighted with this feedback, thank you!


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Overall Experience  Overall Experience 4.0 out of 5

The kindness, care, love and humour shown to Mum was wonderful by all the staff at Mandeville Grange. Knowing she was safe and comfortable gave us great peace of mind. When Mum died, the care, respect and kindness continued and extended to all her family.

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Overall Experience  Overall Experience 4.0 out of 5

A care home that genuinely cares. My mum's care was excellent helped by attentive, friendly and thoughtful staff. The manager was excellent and handled all situations with sensitivity and care.

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Overall Experience  Overall Experience 4.0 out of 5

All the staff are caring, friendly and understanding. They understand my dad's physical and mental health problems and do their best to keep him as happy and content as possible. The home is always welcoming and very clean.

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Overall Experience  Overall Experience 5.0 out of 5

I find the care home is now efficient with pleasant and caring staff. The resident is very happy there and says the staff are very friendly. The resident is looking very well and I do think she has gained a little weight.

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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Mandeville Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Mandeville Grange Nursing Home is calculated as follows: ( (272 Excellents x 5) + (94 Goods x 4) + (13 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 390 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mandeville Grange Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Mandeville Grange Nursing Home

What types of Care is Mandeville Grange Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mandeville Grange Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Mandeville Grange Nursing Home have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Mandeville Grange Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mandeville Grange Nursing Home to the centre of Aylesbury?

1.4 mile(s) as the crow flies, distance by road may be significantly further.