Review from Yvonne N (Respite Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience

My two weeks staying at Mandeville Grange Nursing Home have been a delight from start to finish. I cannot praise everyone highly enough, in spite of my hip operation, it has been like a holiday. The garden, the food and the staff are all the loveliest people. The folk who are here long term are very

lucky. I am so grateful to every one of you for making my stay perfect.

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Review from Mary S (Daughter of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience

My parents have both received excellent care. The staff team are dedicated and provide superb care. They are very supportive to relatives. I am totally confident that my mother's needs are all met to the highest standard. Mum regularly praises the staff team and says it's a 'lovely' place to live.

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Review from Jane C (Daughter of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience

The care team have been so very understanding for some of Dad's time here at Mandeville Grange. I was stuck in Spain, not able to see Dad. I phoned him every day and the team enabled this, for that alone, I am so grateful. Now on my return, they have consoled me when I'm sad, considered requests, and

ensured safety at all times. Dad seems less anxious nowadays.

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Review from Anne R (Daughter of Resident) published on 25 February 2022
Submitted via Postal Card • Report

Overall Experience

Dad settled into Manderville very quickly and this was due to the care, attention and professionalism of all the staff. He has always felt listened to and his opinions taken notice of. The staff at Manderville have given him a new lease of life and helped him to feel happy and content. As a family,

we cannot speak high enough of Mandeville.

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Review from A K (Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience

I was referred here post-surgery, unexpectedly and to my dismay.
My experience here has been wholly positive, very pleasant and happy.
My first two weeks were spent in isolation because of COVID19. I was impressed by the attention to detail, hygiene and staff attitudes and behaviours.
I am very

grateful for my 3 months here.

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Review from K B (Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience

I find the staff and management extremely considerate, kind and helpful, especially to someone like me who has arthritic disability in one leg worsened by having fractured both hips in recent years. The food is very good and the service very good too. I cannot use a bath because of my disability, but

the staff help me considerably to have a shower several times a week and accompany me when I try to do some exercise outdoors.

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Review from Pamela B (Power of Attorney of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience

My friend has been a resident at Mandeville Grange since March 2020. Staff did all they could to settle my friend in despite all the difficulties that Covid presented. It is obviously not easy for a new resident during the pandemic but the staff treated my friend with care, compassion and dignity and

enabled her to settle and become content. The home has facilitated visiting and kept the residents safe. I wholeheartedly recommend the home. The manager is a star and so are the staff.

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Review from Jill D (Daughter of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience

Takes a long time to get through on the phone.

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Review from M S (Friend of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience

My visit was easy to arrange by telephone. The COVID testing was quickly done and after a 30-minute wait, I was escorted to my friend's room. The carer made me very welcome and I was given tea and biscuits. The staff were very friendly and helpful. The room was very nice and clean. The outlook to a

well-kept garden was very pleasant. Overall I was very pleased with the care home and the staff.

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Review from S B (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience

Mum is very happy at Mandeville Grange. The staff take care of her with dignity and compassion and they are very attentive to her needs. The staff are professional and well-trained to look after guests with dementia. This home has made improvements over lockdown and it is very well maintained and the

gardens are beautiful. This home is friendly and has a very caring and safe environment. The activities are brilliant and enjoyed by many guests.
Thank you Mandeville Grange for looking after our very special mum, it is a relief to know she is in your good hands.

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Review from Stuart E (Son of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience

A lovely nursing home providing top-level care.

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Review from J B (Wife of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience

During the COVID pandemic restrictions I have been unable to visit my husband, but I know he has been very well cared for in a loving environment and this has put my mind at rest. The home is like a home from home for him and at the same time, the care home staff and management are extremely professional.

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Review from Liz B (Daughter of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at Mandeville Grange for just over two years. She received very good care and support from the staff, many of whom she is extremely fond of. Mum has a lovely room, which is kept clean and tidy. She enjoys the activities that are organised for the residents. There is a real sense

of 'fun' from the staff, which is wonderful. I would like to thank Mandeville Grange for dealing with the constraints of Covid so positively. The addition of the visitor's room has been amazing. Most importantly, Mum is happy. Thank you, everyone, at Mandeville Grange.

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Review from Lindsay J (Daughter of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience

Because of Coivd, I wasn't able to see anything of the home except for my mum's room, but that seemed clean; she had a TV and the staff are very friendly and caring.

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Review from Pepe L (Son of Resident) published on 9 February 2021
Submitted via Postal Card • Report

Overall Experience

I think it's great. All helpful, but most of all my mum is happy, which is the main thing. This is a great relief in these times. Many thanks.

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Review from J S (Resident) published on 25 January 2021
Submitted via Postal Card • Report

Overall Experience

I cannot find fault with this wonderful place. Everyone is kind, helpful and always cheerful. In this current situation, I feel very safe and secure at Mandeville Grange. Nothing is too much trouble for all the staff. They look after me very well - thank you.

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Review from Barbara E (Resident) published on 25 January 2021
Submitted via Postal Card • Report

Overall Experience

I would highly recommend Mandeville Grange Nursing Home. I have been very well looked after since being admitted in early December.
Thank you to all staff, you are doing an excellent job.

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Review from Kerry D (Niece of Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience

What a lovely home Mandeville Grange is. The staff are loving but very respectful to the residents. Our Auntie could not have been in a more caring environment. The home was immaculately clean and always smelled fresh without the overpowering smell of artificial air fresheners. The manager was always

around and kept in contact with the residents and helped the staff with routine jobs when necessary. Would recommend this home.

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Review from Caroline R (Granddaughter of Resident) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience

The staff are just so lovely, they make you feel so welcome. They all seem to have such a good rapport with Nan and are really caring towards her. I was given an apron and visor for the visit and sanitiser and a screen was put up in front of us so it all felt very safe and managed. Such a lovely visit!

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Review from Sarah T (Granddaughter of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience

My Grandma always looks well and always has wonderful things to say about the staff and food. Each visit we've had staff have been polite and accomodating.

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Mandeville Grange Nursing Home

Care Provided by Mandeville Grange Nursing Home

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Funding & Fees Guide for Mandeville Grange Nursing Home

Facilities