Mandeville Grange Nursing Home

201/203 Wendover Road, Aylesbury HP21 9PB
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9.6 84 Reviews
  • Mandeville Grange Nursing Home, Aylesbury
Chiltern Care Services is a family-owned and operated group of care homes. They provide nursing, dementia, residential care and respite care services.

They have over 33 years' experience in providing high-quality, person-led care in homely settings. Chiltern Care offers premium dining experiences, varied activities and strong links to the local community.

Care Provided by Mandeville Grange Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • June Davies (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Mandeville Grange Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Nursing Dementia Care from £1,700
  • (these prices are only a guideline, please contact Mandeville Grange Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visits can be booked in advance through the Home Manager.


  • Parking
  • The home has ample parking facilities.


Mandeville Grange Nursing Home Reviews (84)

Total of 84, showing 61-80
9.6

Mandeville Grange Nursing Home has a Review Score of 9.6 (9.579) out of 10, based on 33 reviews in the last 2 years. Over all time Mandeville Grange Nursing Home has 84 reviews.

Overall Experience

  • 66
  • 16
  • 1
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  • 1

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Kind, caring, compassionate and very professional. I am given a lovely welcome when I visit my cousin. She is well cared for and obviously happy in the company of the staff. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with Mandeville Grange. My sister-in-law is very happy. The staff are wonderful. They will always make time to talk to me. It's a very 'homely' care home. It gives me great peace of mind to know she is being cared for and is safe.

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Overall Experience  Overall Experience 4.0 out of 5

I have found the facilities spotlessly clean, warm and homely. The staff are friendly, kind and very caring. There is a pleasant, friendly, happy atmosphere and it is very professional. My relative seems comfortable and relaxed. The precautions put in place throughout the Covid pandemic have been thorough
in every aspect, as well as sympathetic to the relatives' situations.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely caring, friendly and attentive. Moreover, the staff are mostly permanent, rather than agency, thereby giving the residents more familiarity and reassurance. The home has a real 'family' feeling all of the time.

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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care our mother has received during her time at Mandeville Grange. The staff have always been very kind and caring, and the home has a very good atmosphere. We have has no complaints and would definitely recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic. Staff really helpful, supportive and kind. Amazing manager, could not have asked for anything else, kind, respectful, absolutely brilliant care. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was looked after with empathy, sensitivity and unobtrusive care. She was not someone that needed constant companionship but the staff at Mandeville Grange were there when she needed them with a smile and gentle words of encouragement. My brother and I know that she was happy and well looked after
in her final weeks. We will be forever grateful that Mandeville Grange has provided us with good memories of Mum.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Mandeville Grange are all wonderful. They have treated my dad with the utmost respect at all times, they are attentive, very caring and extremely kind to dad and indeed all of us visitors too.

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Overall Experience  Overall Experience 4.0 out of 5

Very caring and loving towards the residents. Always smiling and nothing seems to be too much trouble or effort for the staff. Puts my faith back in human nature. Lovely people.

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Overall Experience  Overall Experience 5.0 out of 5

During my visits, the staff have behaved in a professional and caring manner.
I am certain that my stepmother is getting the best possible care that the current Covid-19 circumstances allow for.

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Overall Experience  Overall Experience 5.0 out of 5

I knew nothing about this home when my Father got released from hospital and admitted to Mandeville Grange. I was lucky he came here though! The staff were amazing, very friendly and always smiling and very respectful towards all residents. My Father was happy and settled from the moment he arrived
with the welcoming atmosphere of the staff. He, unfortunately, spent less than a week here and everyone ensured he was comfortable at the end. I work elsewhere in care but I would highly recommend this home to anyone looking for a very supportive and resident-focused nursing home. The care is outstanding! Well done and many thanks to all the staff!

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Overall Experience  Overall Experience 5.0 out of 5

My family have been associated with Mandeville Grange for over seven years. They took great care of my brother's mother-in-law until the end of her life and then looked after my father until he passed away in February and up until now, they have cared for my brother. I have no complaints and would recommend
the home to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

I have found the care provided for Mother to be of the highest standard. The staff are excellent as they show and demonstrate a wonderful caring nature. The home is clean and although it is an older building, it has been modified and is suitable to cater for its residents.

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Overall Experience  Overall Experience 4.0 out of 5

My mother received wonderful care from all the staff at Mandeville Grange. Highly recommended. Staff were always very helpful and always treated my mother with respect. Communication was also very good. The staff would always contact me via the telephone if there were any issues.

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Overall Experience  Overall Experience 5.0 out of 5

The home has a caring, family atmosphere which permeates from top-down and bottom-up. It is shown by all staff and that includes cooks, cleaners, office, maintenance. The staff are never too busy to take the time to show residents understanding and kindness. I feel at all times that the residents are
well cared for. I am always kept informed of my mother's progress and it is done with personal touch. I am delighted with the home.

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Overall Experience  Overall Experience 5.0 out of 5

I find the staff extremely pleasant and helpful. What is more important is that my 96 year old Mother is very comfortable and happy and feels that she is well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

We are all very pleased with the care and attention you all gave Mum. The staff were always very friendly and helpful and we got to know some of the residents very well.
We would highly recommend Mandeville Grange Nursing Home.
Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

We were very grateful to find Mandeville Grange and for the loving care they showed to our Mother.

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Overall Experience  Overall Experience 4.0 out of 5

I was completely satisfied with the attention and care my wife received during the 4 1/2 years she was at Mandeville Grange.


There was always assistance if I wished to take her out in the early days when she was able and a warm welcome on her return. In the later years when she required more attention,

it was always there. The Grange was homely with the advantage of being able to give attention generously to all, having less than 30 patients.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is always cared for with the utmost dignity. I have total trust that she is being looked after to the highest of standards that I would as a daughter expect for my mum.
As a family, we are always kept informed of any developments which gives us peace of mind.

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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Mandeville Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Mandeville Grange Nursing Home is calculated as follows: ( (272 Excellents x 5) + (94 Goods x 4) + (13 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 390 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mandeville Grange Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2025

Overall
Inadequate

  • Caring

    Good
  • Effective

    Inadequate
  • Responsive

    Good
  • Safe

    Inadequate
  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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