Mandeville Grange Nursing Home

201/203 Wendover Road, Aylesbury HP21 9PB
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9.6 84 Reviews
  • Mandeville Grange Nursing Home, Aylesbury
Chiltern Care Services is a family-owned and operated group of care homes. They provide nursing, dementia, residential care and respite care services.

They have over 33 years' experience in providing high-quality, person-led care in homely settings. Chiltern Care offers premium dining experiences, varied activities and strong links to the local community.

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Care Provided by Mandeville Grange Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • June Davies (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Mandeville Grange Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Nursing Dementia Care from £1,700
  • (these prices are only a guideline, please contact Mandeville Grange Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits can be booked in advance through the Home Manager.


  • Parking

  • The home has ample parking facilities.


Mandeville Grange Nursing Home Reviews (84)

Total of 84, showing 81-84
9.6

Mandeville Grange Nursing Home has a Review Score of 9.6 (9.579) out of 10, based on 33 reviews in the last 2 years. Over all time Mandeville Grange Nursing Home has 84 reviews.

Overall Experience

  • 66
  • 16
  • 1
  • 0
  • 1

Date Published

84
6
15
32
52

Review from Colin B (Son-in-law of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law did not participate in any activities so unable to answer that question. She spent the last nine weeks of her life at Mandeville Grange and we have no complaints at all. All aspects of her care were excellent and all staff very caring. Rooms and facilities were fine, although it would
have been nice if residents had their own bathrooms. However, we understand that this is not always possible in older buildings such as Mandeville Grange.

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Review from Estelle H (Daughter of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I literally cannot recommend this home and it’s wonderful staff highly enough. I was so scared of putting my father into a home but he was very content for the last two years of his long life here. Any niggles he or we raised were dealt with quickly and he was always cared for exceptionally well - always
with the staff going an extra mile. We dropped in unannounced at all times and he was always clean, and always had ‘just been poured’ a drink or just visited. Amazing place. Happy to talk to anyone considering as I know this is such an enormous step to take for your loved ones.

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Review from Tony B (Son of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mandeville Grange Care Home looked after my father for over 18 months. During this time he was treated as an individual; with respect, dignity and compassion. Although it would be easy to individually thank each member of staff - from the Kitchen staff, nurses, auxiliary staff and management - it would
be difficult to fit the list of names on here - so thank you to all of you for making Dad (and us as regular visitors) feel welcome, comfortable and safe.
Kind regards.

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Review from Nicholas B (Son of Resident) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the staff at Mandeville Grange. They looked after my Father with compassion, respect and genuine care until he passed away last year at the age of 96. They always had a smile, a kind word and a chat when needed. They also always went the extra mile to help the family through
the maze of red tape that seems to surround these circumstances. A genuine big thank you to the manager and all of the care team for everything that you did for my father, I know he appreciated it and so do I and the rest of the family.

Reply from Trishna Dhot, Head of Operations at Mandeville Grange Nursing Home

Thank you for your kind words about our team here at Mandeville Grange and for the care that your father received whilst he stayed with us. I will share your words with our staff who will really appreciate the positive feedback. We are so pleased we were able to provide some comfort to you and your family during such a difficult time.
Kind regards.


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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Mandeville Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Mandeville Grange Nursing Home is calculated as follows: ( (272 Excellents x 5) + (94 Goods x 4) + (13 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 390 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mandeville Grange Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2025

Overall
Inadequate

  • Caring

    Good

  • Effective

    Inadequate

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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