Sunnyside Nursing Home is located in the village of Iver in Buckinghamshire. The original building was a Victorian house which has recently been extended and refurbished extensively. Over 90% of the accommodation is now purpose built and the care home successfully combines both traditional features and high quality modern facilities. The building is bordered by well kept gardens and mature trees.
Sunnyside Nursing Home has a Review Score of 9.7 (9.734) out of 10, based on 11 reviews in the last 2 years. Over all time Sunnyside Nursing Home has 23 reviews.
Overall Experience
20
3
0
0
0
Date Published
23
0
9
11
12
Reviewer Connection to Sunnyside Nursing Home
15
4
1
1
1
1
Overall Experience
20
3
0
0
0
Date Published
23
0
9
11
12
Review from Sue (Daughter of Resident) published on 31 August 2018
Submitted via Website •
Report
Overall ExperienceOverall Experience5.0 out of 5
My mother was a resident at Sunnyside for almost two and a half years. We visited her on numerous occasions during her stay, and were welcomed to do so at any time of the day or night. Unlike some other care homes, the residents are not left in their rooms ringing bells but are routinely encouraged
to get dressed and be taken to the lounges. This means that the staff get to know the residents well and can anticipate their needs. In the last year or so there has been a focus on improving the activities for residents. Residents now enjoy trips out in a regular basis. I would hope that now these are underway, the home can focus on updating some of the furniture which is past it’s prime, maybe a better music system and certainly more newspapers. However, as far as the standard of nursing goes Sunnyside expects all its staff to be vigilant and caring and kind and me and my family's experience was that they achieve this very well.
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Treated with Dignity
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Value for Money
Review from Betty M (Wife of Resident) published on 9 May 2017
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience5.0 out of 5
During my husbands stay in Sunnyside he has been cared for to a high standard. Both the carers and nursing staff have been observant in noticing, treating and keeping me informed about sideline health issues, such as an unsightly wart growth on his ear, and a minor urinary infection.
He is kept in
a clean and tidy condition and he appears to be content, spending his time in the lounge with other residents.
Sadly, because of the Alzheimers Disease from which he is suffering, he doesn't participate in activities but enjoys watching others.
The staff endeavour to talk with him as much as they are able and they all comment on his lovely smile, which indicates that he is content.
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Review from Paul A (Husband of Resident) published on 27 April 2017
Submitted via Website •
Report
Overall ExperienceOverall Experience4.0 out of 5
I was caring for my wife full time from 2002 till March 2016. She has complex care needs due to advanced secondary progressive MS, diabetes type 2 and various other issues. By the end of 2016 it became clear that she needed a permanent nursing home placement in order to ensure that her high level of
care needs could continue to be met and that there would be qualified nurses readily available and involved in her care at all times. She was awarded Continuing Healthcare in February 2016 and a placement at Sunnyside Nursing Home in Iver, South Bucks was proposed. I had plenty of experience to draw upon as regards home care, hospital care and a variety of care homes providing respite care, and my initial impression of Sunnyside was a very favourable one. I was satisfied that this nursing home would be able to provide my wife with the kind of care that she needed and that the environment would be a congenial one. I was not disappointed.
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Current Review Score: 9.7 (9.734)
Overview of Review Score
The Review Score of 9.7 (9.734) out of 10 for Sunnyside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.734 for Sunnyside Nursing Home is calculated as follows:
(
(92 Excellents x 5)
+
(31 Goods x 4)
+
(1 Satisfactorys x 3)
)
÷ 124 Ratings = 4.734
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Sunnyside Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
+
0.1
+
0.1
+
0.1
= 4
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
Care Quality Commission (CQC) Rating
Date: 17 Nov 2023
Overall Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
