Beaconsfield Heights Care Home - Avery Collection

30-34 Station Road, Beaconsfield HP9 1AB
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9.9 99 Reviews
  • Beaconsfield Heights Care Home - Avery Collection, Beaconsfield
At Avery Healthcare's Beaconsfield care home, the team prides itself on offering a luxurious living space for residents, where all of their care needs are met.

The impressive three-story building comprises 95 private studios and apartments, each impeccably decorated with ensuite facilities and added safety features. Couples or companions desiring to continue their care journey together are warmly welcomed and the home boasts amenities such as a hair salon, a café, a minibus, gardening, and more.

Beaconsfield Heights delivers tailored care services to the highest standards, covering residential care, dementia care, and temporary respite care, with the assisted living team available 24/7.

The unique community, cultivated by staff and residents, fosters a home-from-home ambience for everyone and the setting features beautiful elements and luxurious facilities, enhancing the overall care home experience.

For residents with dementia and cognitive illnesses, Beaconsfield Heights provides compassionate care and support. The ReConnect approach prioritises dignity and personalised support, considering each resident's requirements through a person-centred practice.

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Care Provided by Beaconsfield Heights Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Xiangxue Guo (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (16)
    • Single Rooms with ensuite Wet Room (60)
    • Couples/Companion Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009
    • Number of floors: 2

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime, however recommend booking in advance to ensure a member of the team is available to not only show you around the Home but to take time to understand your loved one's specific needs.


  • Parking

  • On site parking.


Beaconsfield Heights Care Home - Avery Collection Reviews (99)

Total of 99, showing 61-80
9.9

Beaconsfield Heights Care Home - Avery Collection has a Review Score of 9.9 (9.858) out of 10, based on 30 reviews in the last 2 years. Over all time Beaconsfield Heights Care Home - Avery Collection has 99 reviews.

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Review from Patricia S (Resident) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to Sunrise for assisted living after a very bad fall at home down the stairs, believing I should be safer and much less worry to my family if I were here. I think it is one of the best decisions I ever made and I am thankful to be here for all sorts of reasons every day.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

Here at Sunrise of Beaconsfield we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from Douglas M H (Son of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the pleasure of staying at Sunrise in Beaconsfield for the last four years, and it allowed her to have a high quality of life, in a safe environment.
The building itself is custom-built for the purpose, with elevators and no difficult steps. The building is kept spotlessly clean and always
smells fresh and clean. They offer a variety of rooms, and my mother had a lovely room with space for a bed, sitting area and kitchenette.
However, what separates Sunrise are the staff and the way they are managed. All the staff are highly professional, but their care goes way beyond that, with a real desire to understand each resident and to care for their individual needs.
During her stay, my mother always felt safe, and her various medical conditions and medication were carefully monitored and dealt with.
My mother very much enjoyed her last years at Sunrise, and I would recommend it unreservedly.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Beaconsfield – particularly at such a difficult time. The team here are so grateful that your mother had such a positive experience of the home and this extended to family members and friends.


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Review from E C (Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following an operation, I spent the next 6/7 weeks at Sunrise for respite care. I can't speak highly enough of the care I received. Also, the warm and friendly atmosphere that I received.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to review Sunrise of Beaconsfield. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change.


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Review from Sheridan M (Niece of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old aunt has lived at Sunrise of Beaconsfield for eight weeks now. I have not seen her look so happy and healthy for years. She has a beautiful room, with her own kitchen and bathroom, overlooking a lovely, cared for garden. The staff are all so kind and friendly and all seem to have time
for a chat. My aunt has made lots of friends and there is always so much going on. Sunrise is very well run and my aunt could not be better cared for.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

At Sunrise of Beaconsfield, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your aunt.


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Review from Joan L (Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. Everybody is very helpful and kind. The property is clean and well decorated. I enjoy the food.
As a new resident, I haven't yet been on many activities but I am impressed with the variety.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

We are thrilled with your positive experience and are so glad you have settled in so well to Sunrise of Beaconsfield. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.


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Review from Cynthia H (Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been here for a few days but am very happy and feel contented.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

The team here at Sunrise of Beaconsfield would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad you have settled in so well.


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Review from D P (Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at Sunrise following a fall when I broke my arm. My intention was to minimise family obligations for my care and to have a restful period to aid recovery. My wife had previously been a resident for 3 years and I expected to enjoy the same high standard care she had received and was not disappointed.
While only here for 3 weeks my stay has achieved all I wished.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to review Sunrise of Beaconsfield. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change.


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Review from E A (Respite Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent three weeks respite at Sunrise of Beaconsfield after a half hip replacement. It was a valuable time between hospital and home.
I was well looked after and found all the staff to be very helpful and friendly. They always had a smile on their faces. I also appreciated the excellent physiotherapy
I received, very important for me to aid recovery.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to review Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future, if your requirements change.


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Review from Emma C (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad stayed at Sunrise Beaconsfield for a month's respite recovering from an operation and sepsis. He had lost weight and the will to live. The care and compassion shown were just outstanding. They got him eating and exercising again. He enjoyed the trips and entertainment provided. I cannot fault
any member of staff. All went above and beyond in kindness form the office staff to cleaners. Food was amazing and so was his room and facilities.

Reply from Emma Franklin, General Manager at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to review Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming him back in the future if his requirements change.


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Review from Linda (Daughter of Resident) published on 7 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Sunrise in February 2016 and since that time I have visited pretty much every day for about two hours, so I think I have a reasonable understanding of Sunrise and its staff. Since the manager arrived (almost two years ago), she has built a good management team - which do seem to work
cohesively as a team; all are very approachable, make time and do listen. We have found the staff to be very receptive to my mum’s needs and our needs as a family; they demonstrate flexibility, understanding and care; the little things they do often make a big difference. The carers make an effort to understand the needs of my mum and of each resident generally. The dining staff are also intuitive and encourage my mum to eat as best she can. The concierge staff are hugely helpful and make me feel reassured each time I leave that my mum will be well cared for. I personally have confidence in Sunrise of Beaconsfield and am so pleased that my mum benefits from the care the staff provide.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.


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Review from M W M (Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been pleasantly surprised by how kind everyone is - and also how much there is to do.
If I ask for anything they do their best to help.
The food is mostly good and also imaginative.
I always knew I would come here because my daughter and family live here and I will see more of them. The journey
from Cheshire was dreadful - and I refuse to live with them - it isn't fair.
They think of so many things for us to do and I am definitely glad I have come.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team


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Review from Colin B (Son of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Apart from the occasional period of staff shortages when beds are still unmade at lunchtime and afternoon drinks aren't brought around (father unable to go to the cafe or help himself). I am happy with the service provided. When critical health issues arise, staff are quick to react and communicate
well. All the staff are friendly and helpful, often under trying circumstances! One gripe is parking it's very difficult when visiting.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team


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Review from Andrea D (Daughter of Resident) published on 12 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in palliative care phase since June...It has been incredibly difficult for us as a family to watch her rapid decline and loss of control and dignity over the past weeks, it's also amazing how she has kept going. Sadly she died on 31st August. Mum has been shown genuine care love and
support from many of the team at Sunrise and I appreciate everything that has been done to help her in her remaining weeks.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Beaconsfield – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team


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Review from Michael H (Respite Resident) published on 22 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just before Christmas 2017 I took 30 days of respite care after a rather stressful surgical intervention. Everyone I came into contact with was so helpful, concerned and caring. It was a pleasure to walk the spacious corridors and public areas, knowing that if needed here was a willing person to give
me help.
Some staff were particularly supportive but all were very willing and cheerful. They worked together as a team keeping an eye on everyone making sure that problems were solved before they started.
The food was of a good standard with sensible portion sizing and professional service.
My wife moved into Reminiscence in September 2017. It was a tremendous load off my shoulders to know that she was being given loving care by all the staff.
They work as a happy team and are very positive in the level of care they give to her. She is very happy and when weather permits she delights in sitting in the beautiful gardens soaking up the sun.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Beaconsfield Team


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Review from Rhiannon D (Resident) assisted by family/friend published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a hip replacement, I stayed here for 4 weeks. I was very comfortable and well cared for. The food was good, everywhere was clean and tidy.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team


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Review from Mary O (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother does not take part in activities - too busy in her room (computer/reading etc). As she likes spicy food she feels some meals are very bland, but she understands why.


Overall - excellent. Always welcoming and very clean. A great relief to the family that she is cared for.


Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team


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Review from M P (Daughter of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first arrived here, I noticed how friendly and happy everyone seemed. The staff have been really good and supportive. I feel really confident that my mum is being well looked after which makes me feel happy and I can relax.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.


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Review from David H (Power of Attorney of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities at Sunrise of Beaconsfield are excellent. The dedicated care by all staff is exemplary. Communication with myself was very good indeed.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities, to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team.


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Review from M D (Daughter of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff who clearly know the residents well and encourage their independence. Very welcoming to visitors.

Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Beaconsfield Team


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Review from Edward H (Resident) published on 12 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the services are good to excellent with the exception of those provided by the dining service coordinator. She has yet to be seen in the dining room to ensure that the workload is shared equally by the staff available and the portions provided meet requirements as to size and quality.


Small

portions are still too big 3 of the 4 of us at table 13 discard half of the food. Meat is overcooked and toast soggy. What has deteriorated is that the midday meal is taking 1 1/2 hours to complete and we are invariably the last to leave. I suggest our hardworking staff need more assistance, especially if visitors are in the bistro.


The value for money rating is a general observation based on a wastage of food and drink.


Reply from Marketing, Marketing at Beaconsfield Heights Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Beaconsfield.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Beaconsfield Team.


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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Beaconsfield Heights Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Beaconsfield Heights Care Home - Avery Collection is calculated as follows: ( (310 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 358 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beaconsfield Heights Care Home - Avery Collection is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (8)

Candy

Candy Guo

Job Title: General Manager

Joined: 2022

I have been working within the care profession in various roles for over 16 years now. My aspirations are to understand the needs of people, so as to deliver truly person-centred and high-quality care services.


I started out on my journey as a Dementia Care Manager in 2017. Since then, I have had the privilege to serve both Dementia and Assisted Living neighbourhoods as a Care Manager. I have been proud to lead and work alongside the amazing care team who have had a genuine passion for care and always put our resident's needs first.


I am delighted to lead the team at Beaconsfield as the General Manager. I am excited to be part of the Beaconsfield family and looking forward to supporting the team, residents and families day by day. My door is always open and I'm always happy to help in any way I can.


Emma

Emma Lacey

Job Title: Deputy Manager

Joined: 2024

Hi, my name is Emma, Deputy Manager here at Beaconsfield Heights. I have worked in health and social care for twenty-six years, during which time I have met and worked with some of the most incredible, caring people, who have made a real difference to so many lives.


One of my passions is empowering residents to live their lives their way; where there is a will there is a way!


Since joining the team at Beaconsfield Heights, I have felt part of the family; we have an amazing team, all of whom go above and beyond to ensure our residents are supported, cared for and enjoy every minute of every day.


Karen

Karen McLean

Job Title: Dementia Care Manager

I have worked within the care sector for over 12 years. For the past years, I have managed the Assisted Living neighbourhood and am now delighted to have been offered the opportunity to run the Dementia Care neighbourhood. Signature at Beaconsfield has provided me with the opportunity to progress during my time at home and over the past 5 years I have completed my NVQ Level 5 in Management in Care Settings.


I am very proud to be the Dementia Care Manager for Signature at Beaconsfield. I have a passion for delivering excellent care to ensure the well-being of our residents and I am privileged to be supported in this, by my dedicated team of professionals. Together, we strive daily to deliver this to every resident living with us.


I strongly believe that working together can ensure a happy and fulfilled life for our residents living with dementia.


Mark

Mark Choules

Job Title: Residential Care Manager

Joined: 2019

After working as a Pharmacy Technician for 10 years, I decided to follow my heart and move into the care sector. Joining the home as a Care Assistant in 2019, I have been able to develop my career, becoming a Senior Carer, Wellness Co-Ordinator and at the beginning of 2024 I was delighted to be offered the position of Residential Care Manager.


Working alongside my team of incredible carers, we strive to deliver exceptional person-centred care to every resident every day. A busy, varied and hugely rewarding position which I feel privileged to hold.


Paula

Paula Hopkinson

Job Title: Hotel Services Manager

I am very proud to be part of the team here at Beaconsfield. We always ensure that we deliver five-star service in every department, this was particularly highlighted throughout the pandemic as we recognised it was such a difficult time for residents, families and the staff.


The team spent a lot of time re-assuring residents and kept them mentally and physically stimulated and of course, our resident's safety was and is still the top priority. Our Concierge team run evening activities such as Cheese & Wine nights, Bingo and Quizzes which our residents love! I work closely with residents and their families to ensure that all enjoy dining experiences and that each resident has a nutritional meal plan to suit their needs.


Claire

Claire Barrett

Job Title: Activities Manager

Joined: 2023

I joined the Beaconsfield Heights team as an Activities Assistant, where I developed a strong passion for enhancing the daily lives of our residents, through engaging and meaningful activities. I am now delighted to have been promoted to the position of Activities Manager. As Activities Manager I am driven to provide all of our residents with a person centred approach to their day, taking time to get to know every resident, who they are, what is important to them and enabling us to offer tailored, enjoyable and purposeful activities. I am supported by a wonderful team, who share my passion and form genuine and caring relationships with all of our residents and their families and friends.


Vanessa

Vanessa Holt

Job Title: Senior Business Administrator

Joined: 2022

Having previously worked in Care Administration being given the opportunity to work for at Beaconsfield is wonderful. I have enjoyed getting to know all the residents, families and colleagues. It is my passion to support various day-to-day administration for the Home; Human Resources, and financial functions and work with the team to provide our residents and their families with the support and assistance they require.


Having an open-door policy, I am very happy to be working within such a beautiful home with a friendly atmosphere and dedicated people, who deliver excellent care.


Andy

Andy Keen

Job Title: Maintenance Co-ordinator

I have worked in the care sector for many years and really enjoy maintaining the home to the high standards that our residents and their families expect.


My role covers many aspects including the safety of our residents, appearance internally & externally, the ambience of our garden and general maintenance.


When new residents arrive, I ensure their rooms are prepared for them and are on hand to hang pictures and many other little jobs to ensure they soon feel right at home.