Bletchley House

Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS
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9.6 83 Reviews
  • Bletchley House, Milton Keynes
Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room.

Refurbished, and also rated GOOD by PAMMS in 2024, the home also has a music and movie room, a hair salon and fantastic gardens to enjoy.

A wide variety of activities and entertainment are regularly available, organised by a dedicated activities coordinator and a first-class dining experience is enjoyed, courtesy of a talented chef.

The friendly team are experienced, and passionate about providing quality care for their residents and ensuring that they are supported to live a life of their choosing.

If you are looking for a care home in the Milton Keynes area, you can be certain that Bletchley House provides one of the best all round experiences and is a superb choice for you, or your loved one.

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Care Provided by Bletchley House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Julie Ricci (Home Manager)
  • Admission Criteria
    • Upon completion of pre-admission policy assessment to establish needs of prospective resident.
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Bletchley House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,200
    • Self-Funded Residential Dementia Care £1,200 – £1,200
    • Self-Funded Nursing Care £1,300 – £1,300
    • Self-Funded Nursing Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,200
    • RESPITE Self-Funded Nursing Care £1,300 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,300

  • Respite Care Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact Bletchley House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime, family are able to dine with relatives should they choose.


  • Parking

  • Disabled parking available outside the home and ample spaces for guest parking in the car park adjacent to the home.


Bletchley House Reviews (83)

Total of 83, showing 1-20
9.6

Bletchley House has a Review Score of 9.6 (9.556) out of 10, based on 50 reviews in the last 2 years. Over all time Bletchley House has 83 reviews.

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Review from Margaret E (Friend of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home lounge + dining room beautiful. Our friend is so well looked after such a change in her. Everybody so friendly lovely atmosphere.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for your kind words. Warmest wishes, Julie


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Review from Phil E (Friend of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit our friend and found Bletchley house a fantastic place. She is well looked after and has improved after being moved from hospital. The care and help she gets is second to none. The staff are lovely.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience of our home, it's greatly appreciated. Warm wishes, Julie


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Review from C L (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A good, caring home. They took my dad in, who had brain cancer, and looked after him in his last months. All staff were very good to him and the family - from the cleaners to the kitchen staff, to the carers, nurses and managers. All were kind.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for your kind review. It was truly our pleasure to care for your father.


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Review from Shahen A (Son-in-law of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was a resident here for the last few months of his life. He was always treated with kindness and dignity. I especially would like to mention that for over a month, this nursing home also cared for his elderly mother, when she came over from Malaysia to see him. They kept her, fed her
and helped with all of her needs. Thank you.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for taking the time to share your experience of our home. Your kind words are greatly appreciated and it remains our pleasure to have cared for your father-in-law.


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Review from Carole W (Relative of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Bletchley House to be very welcoming, staff are approachable and friendly. The accommodation is very nice and cosy. Good sized rooms with everything that's needed for a happy stay.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience of our home. We're thrilled you are happy!


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Review from B C (Brother-in-law of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time my brother-in-law was being discharged from hospital, until he passed away early this morning, the staff at Bletchley House were exceptional and excellent. Both in the provison of the palliative care as well as the emotional support. And not just for the patient but also for relatives.
The
knowledge and wisdom exhibited by the nurses, care workers and managers were 5 stars, and a blessing to our society.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing this deeply personal experience of our home and at such a difficult time for you and your family. We couldn't ask for better validation that what we do makes a difference to our residents and their families and friends. With warmest wishes, Julie.


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Review from D S (Husband of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife says it's been alright and she enjoyed her dinners.

Reply from Julie Ricci, Care Home Manager at Bletchley House

Thank you for your feedback! We're delighted to hear your wife has enjoyed her dinners and found everything alright. We aim to keep her experience positive and satisfying. Regards, Julie.


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Review from Joshua C (Nephew of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After seeing the care given to my uncle, I believe Bletchley House is a good place. They show genuine care for others which is what he and my family needed at this time. Thank you all for the positive experience that you bring.

Reply from Julie Ritchie, Home Manager at Bletchley House

Thank you for taking the time to share your experience, I will pass on your positive feedback to the team. Best wishes, Julie.


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Review from Francis G (Son of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been well looked after and treat very kindly. The care staff have been amazing.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for leaving us a review. Best wishes, Julie


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Review from Sally G (Daughter-in-law of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father in law has been very happy here. He loved and got on very well with all the staff. He has been treated very kindly by you all.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience. With best wishes, Julie


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Review from L H (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and staff are very caring and kind. Has only been here a few days but feels safe, comfortable and at home.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing this lovely feedback about our staff.


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Review from Tony R (Friend of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely friendly staff who go out of their way to help residents. The staff are very friendly and helpful.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for this positive feedback. We will be sure to tell our staff your kind words.


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Review from C T (Friend of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very nice and friendly. One member of staff, in particular, is very kind and she is very patient with the patient.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for your lovely feedback on our friendly and caring staff. We'll make sure to pass on your kind words to the team.


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Review from K X (Friend of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, patient towards residents, slow to talk to them, make them feel comfortable and feel cared for. The environment is calm and clean.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing this wonderful feedback on our team and our home. We'll be sure to pass on your kind words to the staff who work hard to create a calm, caring and comfortable space for all our residents.


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Review from Carole D (Partner of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Home was good in caring for my partner. Just had a few problems but all ok once sorted.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience of Bletchley House. Kind regards, Julie.


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Review from S S (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bletchley House has such a lovely and relaxed feel to it. All the staff are so friendly and you feel comfortable and assured with the high level of care. We knew as a family we wanted our Mum to come here.

Reply from Julie Ricci, Care Home Manager at Bletchley House

Thank you so much for your kind words. We are delighted to hear that Bletchley House provided the friendly, relaxed, and caring environment you and your family were looking for!


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Review from Robert F (Brother of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We came to visit my sister from Lowestoft in Suffolk, this was our second visit. I brought my wife and daughter. I had been a while between our visits, as the journey takes about three hours. My sister had just had her birthday and was very happy. We were so pleased with her general care, and she was
happy to introduce us to all her friends and staff members. It was quite a hot day, and the sitting room was cool and well ventilated.

Reply from Julie Ricci, Home Manager at Bletchley House

We are so pleased to hear you enjoyed your visit and that your sister is happy at our home. Thank you for your kind words. Warm Wishes.


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Review from Sheila R (Wife of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has lived at Bletchley House since 2018. He came here for palliative care at that time, and amazingly, he is still with us!
A testimony to his care and health since then.
The staff are always here to listen, and if any concerns, they are quickly dealt with.
I am pleased with his level
of care and communication if I am not able to visit, as often as I used to.
Residents appear well and settled in the home.

Reply from Julie Ricci, Home Manager at Bletchley House

Thank you so much for your kind words about the care your husband has received in our home. I will be sure to share your review with the rest of the team. Best Wishes.


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Review from Julie H (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is extremely happy and regards this place as his home. The staff are very helpful and treat him with dignity and respect. The home is lovely and clean and the catering is excellent. He feels very safe and comfortable.

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Review from R C (Son-in-law of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is in a nice, quiet residential area with good parking facilities. The staff are all excellent and look after my father-in-law very well. He seems very happy with his care here. Food is excellent and nothing is too much trouble, be it catering staff, cleaners or nursing staff. My father-in-law
feels very safe and comfortable here.

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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for Bletchley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.556 for Bletchley House is calculated as follows: ( (353 Excellents x 5) + (175 Goods x 4) + (35 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 565 Ratings = 4.556

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bletchley House is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 13 Mar 2025

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.


Awards / Recognitions (10)

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Meet the Team (1)

Julie

Julie Ricci

Job Title: Acting Care Home Manager

Joined: 2021

Julie began her career in the care industry in 2010, first as a marketer, then as a deputy manager, and finally as a Registered Manager in 2015.  Julie is committed to providing the highest level of person-centred care to residents and their families, ensuring that Bletchley House feels like a home away from home.


She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.


Frequently Asked Questions about Bletchley House

What types of Care is Bletchley House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bletchley House provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bletchley House have?

There are 44 Single Rooms.

What are the Facilities & Services at Bletchley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bletchley House to the centre of Milton Keynes?

2.3 mile(s) as the crow flies, distance by road may be significantly further.